We are seeking an exceptional Senior Engineering Manager to lead a team of 6 talented engineers within our Customer Experience (CX) Engineering group. This role is pivotal in shaping how our customers interact with our fraud prevention capabilities and will have a direct impact on their day-to-day operations. Your focus could span from enhancing core platform capabilities to pioneering new AI-driven product features, or a combination of both ensuring there are always relevant and exciting challenges to tackle.
Why should you join us?
Impact at Scale: You'll lead a team building products that augment our core fraud prevention offering, working on the most widely used areas of our application with maximum customer impact.
Pioneering AI & Platform Evolution: Be at the forefront of integrating AI into our products and evolving our offerings into a robust enterprise-grade platform.
Collaborative Culture: Work closely with Product, UX, Analytics, ML, and other engineering teams to deliver intuitive, high-impact solutions.
Growth and Ownership: Foster a culture of delivery and excellence, mentoring your team to grow and owning mission-critical systems.
What You'll Be Doing:
Lead and mentor a team of 6 talented software engineers, fostering a culture of delivery, collaboration, and excellence.
Drive the development of products that empower our customers to combat fraud efficiently, gain valuable insights, and manage daily operational needs.
Youll be hands-on: Managers drive innovation and impact by doing hands-on just as much as they grow and nurture our engineers
Collaborate closely with product managers, product designers, and executives to iteratively develop, improve, and release features.
Be technically engaged, diving into code reviews, architectural discussions, and providing occasional hands-on contributions when necessary.
Work closely with stakeholders and customers, understanding their needs and translating them into actionable product roadmaps.
Requirements: A Proactive Problem Solver: You possess a relentless, get-things-done attitude, thriving on winning and exceeding goals. You come with a plan and solve complex problems.
An Experienced Engineering Leader: You have at least 4 years of experience leading a team of 4+ engineers. You effectively lead, set expectations, and help your team grow.
A Full-Stack Expertise & AI Acumen: A full-stack engineer at heart with 6+ years of experience, highly experienced with NodeJS, React, various data stores (ElasticSearch, MySQL, Snowflake, Redis), AWS, event-driven architectures, and hands-on experience with AI/ML-based systems like prompt engineering.
Collaborative & Priority-Driven: You excel at working with product managers and designers, managing priorities amidst distractions and curveballs, and maintaining focus. You are a team player who knows how to harness and coordinate with peers to get things done.
You Embrace Change: we are a fast-changing company where adaptability is key. We embrace evolving directions and priorities, always driven by business interest, which is why we are winning in our market. You will thrive in an environment where strategic shifts are common, and your proactive leadership will be crucial in navigating these changes. You deal well with fuzziness - by methodologically clearing it.
Would Be Really Cool If You Have Experience With:
Design Systems
Typescript
Python
Micro frontends.
This position is open to all candidates.