לוח משרות דרושים מהנדס שירות משרה מלאה, לחיפוש זה נמצאו 20 משרות

Required Field Engineer in India (Chennai) - Relocation
Unique opportunity for relocation in India (Pune) as a Field Engineer!
We develop systems that change the way we drive, from preventing accidents (advanced driver assistance systems) to semi and fully autonomous vehicles. If you are an excellent, bright, hands-on person with a passion to make a difference - come and lead the revolution!
The field engineer is the connecting link between us and our customers, the car manufacturer (OEM) and the integration partner (Tier 1). As such, the field engineer provides the first line of technical support, analysis, and integration in the development of next-generation semi-autonomous driving systems.
What will you do?
The field engineer will relocate abroad and work alongside the development teams of a leading international automotive company. The field engineer will Be the liaison between us and the customer and hold a key role in our development projects providing the customer with direct technical support. As such, the field engineer will have an influence on the design and application of advanced vision based semi-autonomous driving systems, eventually installed in millions of cars worldwide.
What will your job look like:
Installing various systems on evaluation and development vehicles.
Performing and supervising test drives on an open road and test tracks.
Testing performance and quality of the vision system.
Supporting system integration efforts with deep "bits and bytes" understanding of the entire system.
Providing expert support and training for the engineering teams on site.
The position includes office work, support at vehicle production lines and integration facilities.
Tasks also include long test drives travel in india and additional countries.
Crisis management.
Ability to understand the entire system and solve the customer problems.
Working with high ranked managers from both T1 and OEM sides.
The position requires a training period of 2-3 months in Jerusalem.

Required Solution Expert
Description
A leading provider of sales engagement and revenue optimization solutions, empowering businesses to streamline their sales processes and drive growth. As a company that advocates a customer-first approach, we're known for our professional Success team and are hiring a Solution Expert.
As a Solution Expert you will act as the technical trusted advisor for the customer and be responsible for building the solution and leading the onboarding process through implementation, configuration, and integrations.
You will also be responsible for configuring the software, answering questions, leading technical sessions and ensuring the client is satisfied with the solution. You'll work closely with Customer Success, Support, and Product teams, and will be the go-to person for any technical solutions. It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes.

We are expanding our global team of consulting engineers to further our ongoing plans for worldwide growth!
We work with customers of all shapes and sizes in all verticals, from tier-1 banks to small web startups, on a variety of interesting use cases from e-commerce platforms to trading systems to social media applications. Solve interesting problems, gain incredible cross-stack experience, work with the best and brightest people in the business, network with industry leaders, and see new places - all in a days work!
Our consulting exists to support the development of our customers vision, accelerate customers time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to the cloud. Our consulting solutions ensure that organizations get the best out of us.
Be one of the recognized experts in this rapidly growing field in a high-growth software company successfully challenging the status quo of the database industry. You will have abundant opportunities to meaningfully impact the growth of our business in your region.
We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model.
Position Expectations:
As a core member of the Professional Services team, you will
Contribute to customer implementations at any or all phases of the application lifecycle: portfolio assessment, application planning and design, deployment architectures, development and build, integration and release configuration, system testing, production operations, application optimization, and best practices adoption
Deliver customer classroom-based training to architect, developer and operations roles
Work as part of a wider delivery team comprising fellow consulting engineers, project managers and account teams
Cultivate your individual reputation as a trusted advisor to guide us and our customers into the future
Partner with Product and Engineering teams to influence the direction of the product roadmap
Success Measures:
As a Consulting Engineer you will be successful in this role when you can execute the following:
Become a field expert
Communicate complex technical proposals simply and convincingly to a wide range of audiences
Gain a reputation as a trusted advisor with your clients, large and small
Ensure your clients success with their endeavors
Maintain the required level of billable utilization
Influence our product development by contributing experience from the field
Successfully communicate the product roadmap to external clients
Constantly work on improving yourself, our products and our team.

Were hiring a Customer Success Engineer to work directly with customers to onboard, implement, troubleshoot, and optimize the platform- across Linux, Kubernetes, IAM, and secure access workflows. Youll be the primary technical contact: diagnosing issues, guiding best practices, collaborating with Product/Engineering on escalations, and turning learnings into repeatable runbooks that keep deployments stable and effective.
Responsibilities:
Deliver a smooth onboarding experience and drive adoption/expansion for existing customers.
Proactively identify opportunities to drive customer success and product adoption through architectural guidance, hands-on enablement, and technical planning.
Investigate and resolve our cases (secret access, authentication, certificate workflows, remote access) while guiding secure configuration and best practices.
Reproduce issues in test environments (Linux, Docker, K8s) to isolate root causes.
Write KB articles to streamline troubleshooting and improve customer experience.
Learn customers business and challenges; log and communicate requirements; partner with Product & Engineering to escalate/validate fixes, contribute to team processes, internal tooling, and advocate for customers.
Act as a trusted advisor and support critical issues.

We are looking for a Technical Account Manager (TAM) to ensure the long-term success of our merchants in Europe. This candidate will aid the different teams in our company with the technical aspects of the product by providing technical coverage to customers. Technical account managers are highly knowledgeable about the product and its capabilities, while maintaining an overview of precisely how customers use the products and services provided by our company. With proper analytics and reporting, TAMs can use that data to assist in enhancing the customer experience and customer satisfaction set forth by management.
The TAM role in our company offers a great chance for the right candidates to shape the relationship with our companys most strategic customers and work alongside top management.
Responsibilities:
Be responsible for a group of strategic merchants.
Be the first escalation point for technical issues.
Advocating for the customer internally in our company, drive to customer satisfaction.
Document and maintain internal knowledge related to merchant use cases and implementation.
Ensure monitoring in place for merchant-relevant use cases.
Manage periodic meetings with the merchants - go over open issues, incidents, and IRs.
Join QBRs with the CSM and the merchants and present stats of merchant tickets and detailed status on high-profile issues.
Analyze open cases and reported issues, look for ways to improve the service, and solve repeating issues for the customer.
Train and advise customers on how to use the products effectively.
Have periodic internal sync meetings with the CSMs about customers health and status.
Help with leading RCAs and IRs.
Conduct quarterly meetings with the product team to review the top 10 merchant main repeating production issues.
Supporting merchants in preparing for major sales activities.