We are seeking a technically strong and highly motivated Senior Global Technical Support Engineer to join our global service organization.
This is a high-impact, hands-on role combining advanced troubleshooting, global field support, product reliability improvement, and active involvement in NPI and product development processes.
Requirements: B.Sc. in Electrical Engineering / Mechanical Engineering / Physics or related field
4+ years of experience supporting complex multidisciplinary systems
Strong background in advanced troubleshooting and RCA
Experience working directly with customers in technical environments
Technical Capabilities
Deep system -level understanding (HW + SW + Process)
Strong analytical and diagnostic skills
Ability to operate independently in high-pressure situations
Experience with reliability analysis methodologies - advantage
Experience with X-ray systems or high-voltage imaging systems - advantage
Personal Profile
High ownership and accountability
Strong motivation and continuous learning mindset
Big-picture thinking with attention to detail
Ability to influence and lead without formal authority
Availability for international travel (~30%),
This position is open to all candidates.