לוח משרות דרושים System administrator לדוברי אנגלית

We're looking for a Problem-Solving Enthusiast who thrives on finding solutions to complex technical challenges and approaches each issue with curiosity and determination. As a Process-Driven Organizer, you naturally create structure, documentation, and best practices that help maintain system integrity.
Your identity as a Customer-Focused Team Player means you understand that behind every ticket is a person needing assistance, and you're committed to delivering exceptional service while supporting broader team goals. These qualities make you an ideal candidate who can both manage the technical aspects of ServiceNow administration while maintaining the human connection that drives successful IT service management.
What Youll Actually Be Doing:
Administer and support core ServiceNow modules: Incident, Problem, Change, Request, CMDB, Knowledge, and others as implemented.
Configure and maintain forms, fields, views, workflows, UI policies, business rules, client scripts, catalog items, and reports.
Manage user access, roles, and group assignments across the platform.
Monitor platform health and performance; troubleshoot issues and ensure timely resolution.
Perform regular platform upgrades and patching activities, ensuring minimal disruption.
Assist with data imports, including Transform Maps, Data Sources, and Load scripts.
Collaborate with developers, stakeholders, and process owners to translate business requirements into effective ServiceNow solutions.
Maintain platform security and compliance in alignment with company policies.
Support integrations with other enterprise tools (e.g., Active Directory, SCCM, Jira, Azure).
Document changes, configurations, procedures, and best practices.
Participate in incident response and change management processes related to ServiceNow updates.

we are seeking a proactive and skilled System Administrator to join our expanding IT team.
In this role, you will be responsible for maintaining and optimizing our IT infrastructure, providing advanced technical support, and ensuring the smooth operation of our systems.
Key Responsibilities:
● Administer and maintain Windows and macOS environments, ensuring optimal performance and security.
● Manage and troubleshoot network infrastructure, including Fortinet firewalls, switches, and routers.
● Implement and maintain security protocols, including MFA and SSO.
● Support and manage SaaS applications
● Deploy, maintain, and troubleshoot antivirus and other security software.
● Provide advanced technical support to employees across global sites, resolving complex IT issues.
● Collaborate with vendors and suppliers to maintain and upgrade IT systems.
● Manage site responsibilities, including guest reception, vendor coordination, and alarm system oversight.
● Document system configurations and procedures.