לוח משרות דרושים NOC, לחיפוש זה נמצאו 33 משרות

we are looking for students for a part-time Deploy position!

The position is part-time, in shifts that include nights and weekends.

Responsibilities
Monitor and support company servers in Linux
Release new features and updates on the server
QA (manual)

n this position you will be monitoring our production environment, handling incidents, answering tickets escalated by our Tier1 / Tier2 support and troubleshooting different technical issues. You will be working closely with our Devops and Tier3 teams. This is a great opportunity to be a part of a fast-growing start-up company and learn about the world of DevOps and databases.

We are looking for a proactive and detail-oriented Support Specialist to help improve the effectiveness, consistency, and quality of our global support organization.

The role will focus on support process ownership, quality reviews, operational follow-up, and continuous improvement initiatives. Working closely with support managers and team leaders, this position will help ensure that support standards are consistently applied, improvement actions are executed, and customer-facing operations continue to evolve and improve.

You will:

Case & escalation quality checks: Audit cases for handling quality, SLA adherence, and RMA compliance. On escalations specifically, check the fit between analysis and action - was the case properly diagnosed, and did the resulting action (response, RMA, R&D hand-off) match it?

KPI monitoring: Track KPIs in Salesforce and Tableau, spot anomalies, and turn the numbers into clear updates for managers.

Case trends & knowledge base: Analyze recurring issues and categorization patterns, feed them to R&D/Product/CS, and keep the knowledge base current - turning recurring resolutions into new KB articles.

Process support: Help keep support-process documentation on Confluence accurate and up to date.

Ad-hoc projects: Pick up the improvement tasks managers want done but don't have time for.

Required NOC Team Leader
The NOC Team Lead is responsible for ensuring the high availability, reliability, and performance of a company's production systems, infrastructure, and applications. This hybrid role bridges traditional reactive monitoring (Network Operations Center - NOC) with proactive, automated, and software-centric engineering practices (Site Reliability Engineering - SRE).
Key Responsibilities:
Operational Leadership: Directs 24/7 global NOC teams, managing incident response, service uptime, and operational excellence.
Proactive Monitoring & Observability: Implements monitoring, alerting, and observability tools (e.g., Prometheus, Grafana, Datadog) to track system health via golden signals (latency, traffic, errors, saturation).
Automation and Toil Reduction: Leads efforts to automate repetitive operational tasks and manual troubleshooting to improve system reliability and reduce human error.
Incident Management & Root Cause Analysis (RCA): Oversees the management of critical incidents, ensures timely communication, and performs post-mortem analysis to prevent recurrence.
Team Management & Development: Coaches, mentors, and develops NOC engineers and SREs, fostering a culture of high performance and continuous improvement.
Stakeholder Collaboration: Partners with engineering, development, and IT teams to align system performance with business goals and SLA requirements.
Key Differences in Focus:
NOC Focus: Primarily monitoring, detecting, and responding to incidents, ensuring connectivity and managing alerts.
SRE Focus: Focuses on engineering improvements, reducing technical debt, automation, and system resilience.
The Transformation: Modern managers are transforming traditional, manual NOCs into automated, SRE-driven environments.

We are looking for a NOC Engineer to join our growing TechOPS team.
The position consists of 4 shifts a week on nights and weekends in our R&D Center in Petach Tikva.
This position provides a great opportunity to enter the high-tech world and relevant for for students and graduates of technical degree or equivalent experience.
Responsibilities include debugging complex technical issues, investigating logs, writing SQL queries and monitoring our services.

You will be part of the DevEx team which is in charge of significantly improving the productivity, efficiency, and satisfaction of developers across the organization. You will take a leading role in the team, build easy-to-use platforms, lead wide-impact projects, mentor team members, developers and keep innovating with new tools, workflows, deep dives and adHoc POCs. This role requires a blend of deep hands-on technical expertise, strategic vision and mentoring skills to drive the team to excellence in a culture of developer-centric workplace.



Key Responsibilities:

Lead Initiatives: Own the design and delivery of high-impact developer platforms, CI/CD evolution, AI tooling and more, from ideation through production rollout and adoption.
Drive Excellence: Set a high bar for system design, code quality, scalability, and reliability across platforms. Act as the go-to expert for complex technical challenges.
Hands-on: Design and build scalable, self-service developer platforms, with strong focus on usability, performance, observability and cost efficiency.
Mentorship and Guidance: Mentor engineers through design reviews, pair programming and knowledge sharing. Elevate the technical capabilities of the team.
Cross-Team Focal Point: Collaborate closely with stakeholders and infra teams to influence architecture, improve client experience and ensure solutions are widely adopted.
Lead by Example: Demonstrate strong ownership, execution speed and high-quality delivery standards in day-to-day work.