לוח משרות דרושים סטודנטים - מדעי המחשב משרה חלקית

Required Customer Support Specialist - Student Position
As a Tier 1 Customer Support you will be responsible for:
Be the first line of defense and escalation for any technical issues
Elegantly handle customer requests and maintain our SLA & customer satisfaction
Escalate and own issues internally and externally with service providers / partners
Extend our knowledge base
Work across departments (Engineering, DevOps, Prof Services, etc.) to resolve customers issues.

Please submit your resume to be added to our student job database, and once a student position opens, we will be able to contact you if it's a match.

Were seeking ambitious students, with 3 semesters (not including summer semesters) left in their studies, who want to hit the ground running. This is a unique opportunity to jumpstart your career in high-tech at one of the most successful and thriving companies in Israel.
As a student, you are part of a team that is dedicated to effectively communicating with our clients. You are responsible for ensuring that they are utilizing the app in the best way possible and helping them solve day-to-day problems while enhancing customer satisfaction. During your day-to-day, you will take on client's calls, review incoming tickets and prioritize effectively to ensure clients get the very best service.
Moreover, you will be in touch with our product teams, R&D department, customer success department, and sales teams as we believe you can help us better understand our clients needs and improve the product as a result.

Responsibilities
You are the face of the company so you will need to quickly and effectively assess customers needs
You are a customer consultant regardless of industry or location and you should know their business inside and out
Deliver a fast response while maintaining high customer satisfaction
Provide live feedback to the customer success team
Gather data and information from our clients to improve the product

We are looking for a high performing B.Sc. Or B.A. Student in Computer Science or Mathematics to join our R&D team to help develop our Fully Homomorphic Encryption (FHE) accelerator framework.

Roles and responsibilities:
Keep up to date with cryptographic and algorithmic advances in the field, and implement them in our framework.
Work with Architechture, Hardware, Verification, and DevOps teams to develop tooling and infrastructure.

You will be taking part in developing the heart of the SW in our products You will have experience in software development Python & C / C ++.
Examine full development of the project, including DevOps processes Experience in working with hardware/ Embedded systems (eg. Raspberry pi, Arduino).
Communicative, self-motivated, and self-learning.
Working according to our Quality Policy, relevant Quality Procedures & Standards, and privacy & safety rules.
Work in an Agile environment Be part of developing for a top medical company with a high impact on people's daily life

Research happens at our company everyday, on many different embedded teams throughout the company. Our research reaches the user through both services and products such as Search, Maps, our company Assistant, our company Translate, our companyCloud, and our computing, storage, and networking infrastructure. To achieve this, were working on projects that utilize the latest technologies that push th e boundaries of what is possible. At our company, research-focused engineering interns are embedded throughout the company, contributing to the setup of large-scale tests and deploying promising ideas quickly and broadly. Ideas may come from internal projects as well as from collaborations with research programs at partner universities and technical institutes all over the world. From creating experiments and prototyping implementations to designing architectures, research-focused engineering interns work on real-world problems including artificial intelligence, data mining, natural language processing, hardware and software performance analysis, improving compilers for mobile platforms, as well as core search and more.
our company Research addresses challenges that define the technology of today and tomorrow. From conducting fundamental research to influencing product development, our research teams have the opportunity to impact technology used by billions of people every day.
Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field -- we publish regularly in academic journals, release projects as open source, and apply research to our company products.
Responsibilities
Participate in research to develop solutions for real-world, large-scale problems.
Research, conceive, and develop software applications to extend and improve on our company's product offering.
Contribute to a wide variety of projects utilizing natural language processing, artificial intelligence, data compression, machine learning, and search technologies.

Key Responsibilities:
data Collection: Gather and organize data from various Storage locations using tools such as Excel and Python scripting to support AI and data management projects.
May include also development of Python code for automatic data collection.
Annotate Medical Images: Mark and label medical images for AI training, ensuring accuracy and consistency.
valuate Model Results: Visually and empirically assess AI model and other computer vision algorithms outputs, providing feedback and scoring to improve model performance.
Assist in DL tasks: participate in the flow of DL tasks including data preparation, model definition, training and evaluations.
* Working according to Insightec Quality Policy, relevant Quality Procedures & Standards, and privacy & safety rules.