לוח משרות דרושים מנהל IT לדוברי אנגלית

This is a dual-track role combining a forward-looking mandate to identify, implement, and maintain AI tools that improve how we work, with day-to-day IT management. You'll be the internal point of contact for all things technology, and a key partner to leadership on compliance initiatives.
Responsibilities:
Gen-AI & Intelligent Tools
This is where you'll make your biggest impact. we are actively embedding AI into how we operate internally, and this person will be the engine behind that transformation. You won't just support tools, you'll shape the way the company works.
Scout and evaluate the latest generative AI tools (LLMs, agents, workflow automation, AI-assisted ops) and build a clear view of what's worth adopting
Own the end-to-end rollout of AI tools, from business case and procurement through integration, employee enablement, and change management
Design AI-powered workflows that eliminate manual work and unlock capacity across teams (automated reporting, intelligent document handling, AI-assisted customer interactions, and more)
Build internal expertise by running hands-on sessions, creating guides, and helping colleagues get real value out of the tools
Monitor adoption, performance, and ROI of deployed AI tools, and iterate continuously
Stay on the front edge of the gen-AI landscape, new model releases, emerging agent frameworks, evolving enterprise use cases, and translate what's relevant into action at Beamup
IT Management
Own and manage Beamup's internal IT infrastructure, including hardware, software, user access, and helpdesk support
Onboard and offboard employees, provisioning accounts, devices, and access permissions
Manage SaaS tools and vendor relationships, ensuring licenses, renewals, and integrations are up to date
Maintain IT documentation, asset registers, and internal knowledge bases
Security & Compliance
Maintain ISO certification requirements by tracking audit schedules, required documentation, coordinating departmental evidence collection, and filing certificates and reports centrally
Drive SOC 2 audit readiness by maintaining the evidence library (access reviews, training records, change management logs), tracking all controls and their status, and scheduling and supporting auditor visits
Vet new suppliers before engagement by collecting security documentation, ensuring NDAs are signed, and keeping the vendor register up to date

We are looking for a hands-on, service-oriented Help Desk Technician to provide fast, effective, and friendly technical support across the organization.
In this role, youll be the first point of contact for IT support, helping employees resolve day-to-day technical issues while delivering a great user experience.
An excellent Help Desk Technician combines strong technical knowledge with clear communication, patience, and a genuine desire to help. Were looking for someone who takes ownership, thinks proactively, and isnt afraid to go the extra mile to solve problems.
Your mission:
Provide first-line technical support for end users (on-site, phone, and remote).
Diagnose and resolve basic hardware, software, and system issues.
Support laptops, workstations, peripherals, and office equipment.
Manage user accounts, permissions, and access using Active Directory.
Support and troubleshoot Microsoft Office 365 applications.
Install, configure, repair, replace, and reinstall hardware components as needed.
Identify and address both software and hardware issues, including antivirus-related topics.
Document issues, solutions, and procedures clearly.
Deliver service with a customer-first mindset, suggesting alternative solutions when appropriate and taking ownership.

we are seeking a hands-on IT Team Lead to lead and scale our local IT operations. This role combines technical expertise with strong leadership, ensuring the companys infrastructure, systems, and support processes run securely, efficiently, and reliably.
The IT Manager will own all aspects of day to day IT operations from help desk and endpoint management to systems administration, security implementation, and IT strategy execution. This is a leadership position for someone who thrives on solving complex problems, driving operational excellence, and mentoring a growing technical team.
Key Responsibilities:
Management and Leadership-
Lead and mentor the IT team, including full time and student members.
Build and maintain a service oriented culture focused on reliability, security, and continuous improvement.
Define and track IT operational KPIs, SLAs, and process documentation.
Writing documentation and maintaining the teams knowledge base.
Collaborate with other departments to ensure smooth technology operations and compliance alignment.
Deal with Technical and managerial escalations.
Hands-On Technical Operations-
Serve as the senior escalation point for technical incidents, outages, and escalations.
Manage and maintain company IT infrastructure, endpoints, and network environment.
Oversee user lifecycle management onboarding, offboarding, permissions, and access control.
Administer SaaS platforms such as Google Workspace, Atlassian, Slack and HubSpot.
Deploy and manage MDM systems (Jamf, Intune) for endpoint compliance and security.
Lead automation initiatives using scripting tools .
Ensure system reliability, patch management, and IT asset tracking.
Maintain and enforce IT security standards and best practices.
Preferred Qualities-
A player-coach mindset equally comfortable managing people and solving technical issues.
Strategic thinker who builds scalable, secure IT processes.
Empathetic leader who develops and motivates team members.
Strong ownership mentality and accountability for service quality.
Ability to thrive in a high growth, fast-paced environment.

we are looking for a Help Desk Team Leader.
As the IT Support Team Leader, you will lead a small team of IT support professionals while remaining fully hands-on.
You will take ownership of global end-user support, set priorities, and drive a strong customer service approach. This role requires strong technical expertise and active hands-on involvement.
What you'll do:
Team Leadership & Development - Lead, mentor, and grow a high performing IT support team with a strong focus on service quality and user experience
Global IT Support - Deliver consistent, high quality IT support for employees worldwide, including remote users
Hardware, Software & Vendor Management - Manage IT assets, licensing, procurement, and vendor relationships
Knowledge Management & Training - Build and maintain documentation, training materials, and self-service tools
Automation & Service Optimization - Drive automation and process improvements to increase efficiency and reduce manual effort
Cross‑Functional Collaboration - Partner with infrastructure, security, and IS teams to align support with organizational goals
KPIs, SLAs & Insights - Monitor service performance using KPIs and SLAs to continuously improve delivery
Tech Lead - Serve as a hands‑on technical leader, promoting modern tools and best practices across the team