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Were looking for a Support Engineer to join our team and help support our global B2B SaaS customers. This is a hands-on technical support role for someone early in their career who is eager to learn, debug real customer issues, and work closely with Product and Engineering.
Because we support customers across multiple regions and time zones, this role may include shift-based work to ensure strong global coverage.
Youll be a great fit if you enjoy troubleshooting, communicating clearly with customers, and digging into technical issues until you understand what is happening.

Were looking for a Support Engineer to join our team and help support our global B2B SaaS customers. This is a hands-on technical support role for someone early in their career who is eager to learn, debug real customer issues, and work closely with Product and Engineering.
Because we support customers across multiple regions and time zones, this role may include shift-based work to ensure strong global coverage.
Youll be a great fit if you enjoy troubleshooting, communicating clearly with customers, and digging into technical issues until you understand what is happening.

we are looking for a Team Lead R&D, Monetization.
As an R&D Team Leader in the Pricing & Packaging R&D crew, youll be a key contributor to designing and building our monetization platform - pricing and packaging engines that drive the core business model of our payments platform. Youll own complex features end to end, influence architecture and standards, mentor your team members, and help shape how we design, build, deploy, and operate services in AWS. This is a hands-on senior role with significant impact and room to lead technical changes.
What youll do:
Collaborate closely with Product, Design/UX, DevOps, and other R&D teams
Lead an autonomous team of software engineers who are working closely with product management for achieving business goals
Put special focus on developing the team
Provide technical authority to your team by demonstrating a hands-on leadership style
Be responsible for the overall design, development, architecture, code quality, and production environment deployment of your team

We're looking for a Senior Backend Engineer to join our R&D team. You will work closely with our product team to build our unique product offering. As a Senior Backend Engineer, you will be responsible for building complex backend designs that are both scalable and fault-tolerant, developing our data ingestion pipeline and introducing new analysis engines.


What You'll Be Doing
Design, develop, test, deploy, maintain and improve the software.
Youll have your domain of expertise in which you'll assist the product team with future directions, lead the technology and cooperate with other engineers.
Youll develop backend services that integrate with and ingest data from various cloud providers that store sensitive data.
Youll build pipelines that analyze, classify, correlate and process this data.
Youll build systems that detect anomalies in the ingested data for alerting the customer, that automatically resolve issues and that generate sophisticated yet easily consumable insights arising from the processed data.
Youll have end-to-end responsibility from the technical design phase up to making sure the system is scalable and can meet high customer demands in production.
Youll identify and solve for bottlenecks within our software stack.
Youll bring innovation to the product
Youll work in an agile environment that focuses on high velocity and responds quickly to new insights.
As an all-around player, you'll work closely and at a high pace with other engineers, product, design, and other internal key stakeholders, as well as have a direct line of sight into how your work solves real-world problems for our clients and accelerates our business.