Were looking for someone to manage the technical and operational aspects of our virtual event platforms.
In the first 2-3 months, you will learn all there is to know about our Virtual Event platforms, covering configurations, various site operations, and implementation tasks. After successfully completing our training program, you will join our Technical Implementation team, where youll lead projects and manage event operations on our Virtual Events.
This is a full-time, hybrid position with flexible work hours. As we operate globally, occasional weekend, holiday, or late-hour work may be necessary to meet the demands of our operations.
The Day-to-Day:
Manage all site operation tasks, including event planning and monitoring, configuration, content upload, site mapping, and quality assurance pre, during, and post events.
Handle integration configurations to ensure seamless connectivity with other platforms and services.
Serve as the primary technical contact for customers and the delivery team on internal and external projects, ensuring optimal product utilization while demonstrating self-management and leadership.
Contribute to the continuous expansion and improvement of our knowledge transfer, documentation, and processes.
Support team members in a collaborative environment, sharing knowledge and stepping in as needed.
Requirements: Ideally, were looking for:
A bachelors degree is required.
Fluent in English.
Availability to work full-time with flexibility across different time zones, including occasional shifts within a 24/7 schedule.
Strong technical proficiency (HTML, CSS, JSON knowledge is an advantage).
A strong customer service orientation alongside excellent organizational and coordination skills.
Ability to effectively prioritize, manage, and assess situations using critical thinking while paying attention to detail and maintaining composure in high-pressure situations.
These would also be nice:
Experience with Confluence, JIRA, AirTable, and Excel.
Past studies in Computer Science, Information Technology, Business Administration, or related programs.
Experience in leading and managing projects.
This position is open to all candidates.
