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we are looking for a Service & Delivery Quality Process Engineer.
In this role, you have the opportunity to
Work and report directly to the Head of Quality Radiology Informatics. Also working directly with the extended PSQ and Markets Q&R teams.
Execute tactical activities with cross functional Quality activities and projects to support customer needs, RI strategy implementation and EI business success.
Support the implementation of Quality transformation projects
You are responsible for:
Facilitate, participate, and communicate QMS service activities and projects between different departments, sites, and businesses
Initiate, stimulate, and support the implementation of process improvements
Facilitate, manage, and support internal and external audits in all business processes
Support and advise the organization in corrective and preventive actions (CAPA)
Participate in the maintenance and improvement of the Quality Management System
Supports and participates in the implementation of Quality transformation projects
Facilitate and participate in applying risk management tools, assessments, processes, and principles
Translate regulations and standards and bring them to consolidation in the organization and the Quality Management System
Participation in and verification off changes to QMS impacting service
Responsible for performing timely, SW Quality Engineering tasks: assessing software design and reviewing tests and other performance data, analyses market feedback, completing or assisting with in the root cause analysis and SW Quality problem solving
Interact with local and global functions across multiple the businesses

We are looking for a Product Marketing Leader with deep strategic thinking and a passion for translating product value into clear, compelling customer narratives.
In this role, you will sit at the intersection of product strategy, customer insight, and marketing execution, owning the storytelling behind our most important initiatives and ensuring consistency across every customer touchpoint.
You will lead product value articulation end to end, from market and customer research, through defining core USPs and shaping launch narratives, to execution across landing pages, email, and full funnel marketing experiences.
We believe three things matter for every role : drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll
Own positioning and messaging for new products, major features, and strategic initiatives, defining what is new, why it matters, and why now
Translate product strategy and capabilities into clear, differentiated customer value that resonates across segments
Shape launch narratives end to end, from early go-to-market alignment with product teams through post-launch optimization
Lead qualitative and quantitative customer research to uncover real motivations, needs, and objections, and use those insights to sharpen messaging
Guide copy and narrative direction across landing pages, lifecycle emails, and marketing funnels to ensure consistent and compelling product storytelling
Improve conversion and feature adoption by continuously testing, measuring, and refining how we communicate value
Reduce go-to-market friction by embedding messaging strategy early in the product development process
Partner closely with leadership and cross-functional teams to shape go-to-market strategy, align on product narratives, and strengthen customer-facing communication across channels

We are seeking a Sales Operations Director to lead global business operations, including sales processes, forecasting, processes, and systems. This senior role combines strategic leadership with hands on execution and cross functional influence
Responsibilities
What will you be doing:
Lead and develop a global Sales Operations team supporting regions and key accounts
Act as the global owner of end-to-end commercial processes
Drive integration of forecasting, planning, pricing, agreements, commissions, and customer lifecycle operations
Partner closely with Sales leadership, business divisions, and Finance
Enhance and standardize processes within Salesforce and Oracle ERP while ensuring data quality and system alignment
Define roles, KPIs, and accountability, and oversee day-to-day execution
Own commercial processes including quoting, pricing, agreements, sales orders, and evaluations
Establish and improve global processes, controls, and documentation, ensuring compliance across regions
Support planning, analysis, reporting, and executive reviews
Foster a culture of operational excellence, discipline, and data-driven decision-making.

we are looking for a Partner Development Manager - Mandarin Speaker.
As a Partner Development Manager , you will act as the strategic liaison between and our most influential ecosystem partnerships - including but not limited to media partners and OEMs. You will be responsible for developing and executing partnership strategies that drive mutual business growth and innovation. This role requires a highly independent operator with exceptional communication and cross-functional collaboration skills who can align global stakeholders around shared goals.
Key Responsibilities:
Build a strategy together with top partners to drive success.
Develop comprehensive knowledge of each partner's business, exploring their specific challenges and opportunities.
Map stakeholders and effectively navigate the partners organisation in pursuit of our shared goals.
Deploy critical thinking and assessment skills to enforce efficacy in strengthening relationships.
Exercise excellent planning and prioritisation skills to manage multiple partner relationships.
Advocate for, facilitate and enhance the adoption and use of products among mutual customers.
Identify and actualize opportunities for collaboration, such as joint marketing initiatives, thought leadership, or shared research and development.
Leverage strong internal communication to ensure company-wide buy-in for executing partnership initiatives.

We're looking for an experienced Global Sales Director to own the worldwide sales motion for Voca CIC, AudioCodes' flagship CCaaS portfolio. In this role, you'll carry the global Voca CIC sales quota, lead the regional Voca CIC sales managers, and activate the wider AudioCodes field organization to convert pipeline into bookings across every region. You'll be equal parts revenue leader, GTM operator, and coach, accountable for turning strategy into predictable, repeatable, profitable growth in close partnership with Product Management and Marketing.
What Youll Do:
Lead a Global Sales Team: Manage, coach, and grow a team of regional Voca CIC sales managers across North America, EMEA, and APAC; set clear performance bars, run weekly forecast and pipeline reviews, and develop the next layer of sales leadership
Activate the AudioCodes Field: Drive engagement with the broader AudioCodes account and channel sales organization to position Voca CIC inside their installed base and new logo accounts; co-own large opportunities and joint pursuits with regional VPs and country managers
Execute the Go-to-Market Plan: Translate the Voca CIC GTM strategy into regional sales plays, ICP-driven account targeting, and deal mechanics; partner with Product Management and Marketing to refine positioning, pricing, and packaging based on real field signal
Build the Channel and Partner Engine: Work with dedicated Channel Directors to drive partner recruitment, enablement, and joint selling with Microsoft, distributors, MSPs, system integrators, and carriers; embed Voca CIC into co-sell motions inside the Microsoft Teams and Azure ecosystem
Drive Sales Enablement and Operating Discipline: Lead onboarding, ongoing enablement, certification, and battle-card readiness across the global sales team; run a clean Salesforce, accurate forecast, tight deal-desk process, and structured QBRs and win/loss reviews.

we are hiring Deployment Strategists - Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound - typically 12 weeks or less - and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Key Responsibilities
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle - Identify → Commit → Deploy → Consume - owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning our company's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences our company's Agentic AI platform roadmap.

we are looking for a talented Key Account Manager for the Ministry of Defense to join our successful team in Israel.
Key Responsibilities
Developing existing key accounts and identifying new projects
Managing relationships at all levels
Managing and collaborating with the headquarters to ensure customer satisfaction
Presenting products and solutions
Forecasting and reporting
Planning and organizing events in collaboration with a channel partner.

We are looking for a sales engineer to join our sales and marketing team, being part of a leading provider of forefront technological products.
What will you do?
As a Sales Engineer, you will leverage your engineering background to connect with potential clients, understand their technical needs, and provide tailored product and systems solutions. Your role will be integral to driving sales growth. This is a unique opportunity to blend your technical acumen with sales skills, all while working in a collaborative and innovative environment.
Key Responsibilities
Sales : support sales in new opportunities and handling them up to the closing stage.
Technical Consultation: Engage with potential clients to understand their engineering challenges and recommend appropriate software solutions.
Product Demonstrations: Conduct detailed demonstrations of our products, showcasing their capabilities and benefits.
Sales Strategy Development: Collaborate with the sales team to develop and implement effective sales strategies that align with company goals.
Market Analysis: Stay updated on industry trends and competitor products to identify new business opportunities.

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. Youre a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. Youll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.
You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means youll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).
Your Impact
Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web.
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
Work to reproduce customer issues and qualify critical issues
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc.
Provide on-call support 24x7 on an as needed basis
Travel may be required to customer sites in the event of a critical situation to expedite resolution
Work shoulder to shoulder with the Sales and Sales Engineering Teams.

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. Youre a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. Youll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.
You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means youll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).
Your Impact
Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web.
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
Work to reproduce customer issues and qualify critical issues
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc.
Provide on-call support 24x7 on an as needed basis
Travel may be required to customer sites in the event of a critical situation to expedite resolution
Work shoulder to shoulder with the Sales and Sales Engineering Teams.

Required Director of KYC Strategy
Role Purpose
In this role you will own the strategy, design, and transformation of KYC Operations across our 190+ markets, with a specific mandate to leverage AI and automation to improve customer experience, quality, and efficiency.
This role defines the future-state KYC service model including how AI augments reviewers, powers self-service onboarding, and enables faster, risk-based decisioning.
It is a strategic partnership role that works with Compliance, Product, and regional Operations to deliver systemic improvements at scale.
Location: Glilot, Israel
Key Responsibilities:
KYC Operations Strategy & Roadmap:
Define and own the KYC operations strategy roadmap, aligning it with our growth targets, global compliance obligations, and risk appetite.
Continuously improve end-to-end KYC workflows across customer onboarding and document review, and define segmented service models that tailor KYC treatment, review depth, and onboarding experience to customer type, risk tier, and market.
Process Improvement & Automation
Identify and drive automation and AI opportunities across the KYC lifecycle to reduce manual effort, improve accuracy, accelerate decision times, and improve customer experience.
Define and own KPIs for KYC operations, lead root-cause analysis on operational bottlenecks, and translate findings into structured improvement initiatives.
Technology & Product Partnership:
Partner with Product to define requirements for KYC tooling, vendor integrations, and platform enhancements, and to build the AI-assisted review and self-service capabilities that reduce manual workload.
Cross-Functional Alignment:
Serve as the operational voice in compliance policy discussions, ensuring new regulatory requirements are implemented through operationally viable, scalable processes.
Collaborate with regional operations leads to adapt global KYC frameworks to local market requirements.
Governance & Quality:
Establish quality assurance frameworks and operational controls across the KYC review lifecycle, own operational readiness for regulatory audits and external examinations, and define escalation paths, exception-handling procedures, and SLA governance structures.

As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.

As we continue to rapidly expand in EMEA, youll have plenty of opportunities to develop your technical, consulting and leadership skills. Youll work with talented cloud technologists whilst expanding your knowledge of AWS products. Youll also have the chance to receive mentor-ship and gain AWS certifications.

Key job responsibilities
* Youll build solutions, provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloud
* Uplift customer capabilities by running workshops, brown bag sessions, etc.

Required Senior Service Technician, Netanya
Our Service Technicians are the backbone of the Service operation, supporting our mission to
accelerate the worlds transition to sustainable energy.
Weve created one of the most innovative vehicles ever made, and as a Service Technician you will help
ensure an equally innovative service to our customers.
To succeed, you must be energetic, highly organized, and smart working. You should have a
passion for the brand and the ability to build on your technical skill set and thrive in a team
environment.
Are you up for the challenge?
מה תעשו
Service, repair and improve: Working with our specific software and advanced tools you will be performing repairs and maintenance on all types of our vehicles
Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity
Become proficient to perform most complex repairs autonomously
Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before
return and pre-delivery
Collaborate: Working across teams, you will be sharing support and best practices in order to further improve the service experience
Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, youre a part of driving the whole group forward
Support: helping junior team members through their repairs and location management with tasks as needed.

The Professional Services Engineer is responsible for supporting the roadmap development by having a wide understanding of the business and providing solutions to the relevant teams in the organization. Include ownership of limited releases, supporting deployments, understanding integration / 3rd party tools (APIs) and leading the transformation of knowledge to the tier 3 support and to the training teams (SME).

Key Responsibilities
Be Point of contact for the product development core team and be part of the Product Life Cycle (PLC)
Extract data from various sources, analyze it and point to the relevant data
Explore opportunities to improve process and tasks
Develop proactive and predictive processes and tools to improve our products and services.
Work closely with a cross functional team between technical teams, Marketing, and R&D.
Deliver lecture-based and hands-on training courses for internal customers (Business support, tech support, Lab support) Transfer tech knowledge (internally).

Sales & Clinical Application Specialist – Medical Devices Levant | Field-Based
Levant , a leading medical device company, is looking for an experienced Sales & Clinical Application Specialist to join our growing team. If you have proven medical device sales experience , enjoy working alongside healthcare professionals, and want to represent innovative medical technologies in hospitals across Israel, we'd love to hear from you.
Key Responsibilities
* Drive the sales of advanced medical devices and technologies across hospitals nationwide.
* Build strong relationships with physicians, department heads, clinical teams, and procurement professionals.
* Deliver product demonstrations, clinical training, implementation, and ongoing customer support.
* Provide on-site support during medical procedures and surgeries.
* Represent Levant at local and international conferences, workshops, and industry events.
* Identify new business opportunities and develop long-term customer partnerships.