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Join our research and development team as a Digital Forensics and Incident Response Researcher within the company's MDDR Research team. In this role, you will play a crucial part in cyber defense, specifically focusing on conducting research on big data and Investigation algorithms. Your primary responsibilities will revolve around research and development of forensic investigations on big data, demanding a high level of proficiency in coding, particularly in Python.
As a key contributor, you will closely collaborate with our global DFIR, and engineering teams, actively participating in product development and reinforcing our global team operations. This role requires substantial experience in digital forensics and incident response, making your expertise essential in delivering advanced research capabilities.
If you are passionate about cybersecurity and have an extensive background in DFIR and development experience, this is the perfect opportunity for you to make an impact and advance your career. Join us on the front lines of cyber defense and help protect our customers from the ever-evolving threat landscape.
Responsibilities
Conduct research on big data and develop complex Investigation algorithms.
Collaborate closely with our engineering teams to enhance functionality of our security platform to better support your research.
Evaluate the success and accuracy of your research, identifying areas for improvement in the process.
Study and analyze threats discovered by our global DFIR team, contributing to a comprehensive understanding of emerging cyber threats.

were looking for a passionate, strategic thinker with a strong background in eCommerce and customer service to lead our global customer services team. This is an exciting opportunity for a dynamic leader to shape the future of our customer service operations and drive world-class support for our international retail partners and merchants.
If youre ready to inspire, innovate, and make a impact, this is your opportunity.
Key Responsibilities :
Provide strategic leadership to service teams across the US, EMEA, and APAC.
Align teams around shared goals, procedures, and workflows, fostering operational consistency and excellence.
Track, analyze, and optimize team performance using KPIs and productivity metrics.
Lead high-level discussions with senior eCommerce stakeholders at partner retailers to define needs and deliver effective solutions.
Oversee the onboarding process for new merchants, ensuring a seamless and efficient transition.
Evaluate industry trends and internal data to inform decision-making and identify areas for continuous improvement.
Collaborate cross-functionally to streamline internal processes and enhance the customer experience.
Define and execute strategies to improve service levels and operational efficiency.

Were looking for an experienced Tech Lead to join our Core R&D department and take a significant leadership role in the development of core system.
As a Tech Lead, you will provide technical guidance, mentor engineers, and drive architectural decisions, ensuring high-quality development and scalable solutions. You will collaborate with cross-functional teams and work in a complex, cloud-based environment while leading the implementation of innovative technologies.
The Core group is responsible for critical system components including multi-tenant, fully customizable checkout experiences, APIs for ecommerce platform integrations, and end-to-end payment solutions involving third-party integrations in a secure payment environment. The team develops infrastructure supporting all operations, from web-based back-office applications to microservices, logistics hardware integrations, and much more.
Responsibilities:
Technical Lead and mentor for a team of developers, fostering technical excellence and growth.
Drive architectural decisions and best practices for scalable, high-performance systems.
Collaborate with product managers and stakeholders to translate business needs into technical solutions.
Ensure high coding standards, maintainability, and adherence to software development methodologies.
Optimize performance and ensure reliability of services in a cloud-based environment.
Participate in code reviews and technical discussions, promoting innovation and continuous improvement.

We are looking for a proactive and dedicated Automation Engineer who will take full ownership of the overall quality and reliability of our software releases.
In this role, you won't just write automation testsyou'll actively ensure our product meets the highest standards end-to-end, from test planning and creation through deployment and validation in production.
Responsibilities
Design, develop, and maintain automated test frameworks and scripts to ensure product reliability.
Take full ownership of the testing lifecycle, from test planning and execution to analyzing results and ensuring issues are resolved promptly.
Collaborate closely with developers, product managers, and DevOps teams to identify quality risks and gaps, ensuring comprehensive test coverage.
Monitor, investigate, and drive resolution of failures and anomalies in automated tests and production environments.
Continuously improve test strategies, frameworks, and processes to optimize efficiency, speed, and test coverage.
Provide clear, actionable feedback to development teams on product quality and potential improvements.
Document testing processes, plans, and guidelines clearly for knowledge sharing across the team.