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Based out of our Tel-Aviv office, this role will be focused on generating and qualifying leads that will build Enterprise sales pipeline across the Middle East market. As a Hebrew-speaking Sales Development Representative (SDR), you should be excited about engaging with prospects to find out about their needs, adept at identifying high-value opportunities and capable of managing early sales funnel activities.


You are used to delivering value in complex situations and are energised by learning about new and existing products. Finally, you enjoy building - you like to actively participate in the development of the demand generation and sales process, the articulation of value proposition, and the creation of key tools and assets.


With the commission structure for this role, there is a significant upside for won opportunities.


With the team, there are many opportunities to progress as the business continues to grow. If youre hungry, smart, persistent, and a great teammate, we want to hear from you!


We operate in an onsite model, we work from the office a minimum of 4 days a week.


What youll be doing


Initiate contact with potential customers through email outreach or cold calling and follow up on designated touchpoints in a customer journey

Move quality leads through the funnel while connecting them to a salesperson and arranging meetings

Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales

Update activity and contact information within the CRM system and support reporting efforts

Inform and recommend outreach strategies and best practices through testing various types of touchpoints

Contribute to building out best practices in this area as we grow the team

Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging

Work closely with Account Executives on the handover & first call

You will manage the AI Platform Engineer(s), set the technical standards for the AI Power User group's citizen development program, and serve as the connective tissue between business leadership, platform owners, and development teams. You will shape the multi-year AI architecture roadmap while also rolling up your sleeves to conduct architecture reviews, resolve blockers, and move use cases from concept to production. This is a role for someone who can think big and execute - and who understands that in an enterprise context, the quality of your governance is inseparable from the quality of your architecture.

What You'll Own
Strategy & Architecture
Define and own the enterprise AI integration strategy - identifying opportunities to embed intelligent automation, agentic workflows, predictive analytics, and generative AI capabilities across our company core platforms
Develop and maintain reference architectures, design patterns, and the AI architecture decision log that governs how AI models connect to enterprise systems and what they are permitted to do
Consult on enterprise system architecture and implement best practices for the Enterprise Business Systems team to leverage in their day-to-day execution.
Lead Proof-of-Concept initiatives for new AI tools and platform-native AI features, evaluating them against build-vs-buy criteria before recommending adoption
Partner with business stakeholders to translate operational pain points into AI use cases with clear ROI framing and sequencing criteria
Contribute to our enterprise data strategy, ensuring AI initiatives are supported by clean, accessible, and well-governed data pipelines
Integration Architecture & Delivery

Design and own the Workato eMCP layer - the MCP governance model, persona-scoped token framework, workspace isolation strategy, and the single sanctioned action surface through which all AI agents write back to enterprise systems
Define integration patterns and standards for AI model connectivity (Claude, ChatGPT) to Salesforce, NetSuite, HiBob, and Jira - specifying what agents can read, what they can write, through which surfaces, and with what confirmation and audit requirements
Design and oversee API strategies, event-driven architectures, and middleware patterns that support scalable AI feature delivery - including agentic workflows, intelligent data transformation, anomaly detection, and natural language interfaces layered onto ERP and CRM data
Collaborate with Engineering during build phases, conducting architecture reviews, providing hands-on guidance, and resolving complex technical blockers
Define non-functional requirements - latency, security, auditability, model drift monitoring - for AI components embedded in mission-critical business processes
Establish MLOps and LLMOps practices appropriate for our enterprise environment: model versioning, observability, and rollback procedures for production AI workloads

We are expanding our Customer Support Engineering squad with a key hire who will be essential in driving the accessibility success of our enterprise partners.

In this role, you'll engage directly with customers to untangle deep technical challenges within our tools and adjacent tech stacks. You will take ownership of your ticket queue-reproducing complex issues, documenting bugs, and implementing creative workarounds-while also monitoring self-service channels and building out our internal knowledge base. This is your opportunity to collaborate with Product, Engineering, and Sales to shape our roadmap and ensure our users thrive.

You'll be part of a highly skilled, innovative group of support experts and technical account managers who are truly motivated by our mission and the fast-paced nature of the accessibility domain.

Your Impact

Provide expert technical support to our enterprise customers, resolving complex issues and ensuring smooth implementation of our accessibility tools via tickets and occasional meetings.
Manage a personal queue of support tickets, prioritizing by urgency and business impact.
Reproduce customer issues, devise and implement workarounds, and file well-documented bugs.
Educate and empower customers by creating code and framework examples and documentation.
Collaborate with Engineering and Product to escalate bugs and customer-requested feature enhancements.
Contribute to internal knowledge bases and processes, streamlining support workflows and improving team efficiency.

For this role, we are looking for a R&D Software Engineer - Core Processor who is both an experienced engineer and a great people person.
Someone who can evaluate existing workflows, devise and communicate new solutions, own and deliver them, taking our company to the next level.
Responsibilities:
Actively investigating, understanding, and challenging workflows in the company, interacting daily with software and hardware engineers.
Continuously suggesting and delivering new ideas to enhance and improve our products and the work of engineering teams.
Driving the adoption of AI capabilities and modern practices across chip design, verification, and software teams.
Partnering with engineering teams to plan, develop, and deliver high-quality software infrastructure in a complex hardware + software environment.

we are looking for a Developer Experience Engineer.
Own the surfaces developers touch every day - the riven CLI, our SDKs, the Electron desktop IDE, and the docs. Make the path from zero to a deployed app feel effortless.