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We are looking to fill a vital role in our Customer Support Engineering team that is pivotal to the success of our customers' accessibility efforts. As part of the team, you will work directly with customers, solving complex technical issues in our own products and related technologies. You will manage cases, reproduce issues, file bugs, devise and implement workarounds, monitor self-service support channels, and create and improve knowledge content. This is a chance to have a real impact, by working closely with Sales, Engineering, Product teams, partners and more to improve our products and ensure the success of our customers.
You will be joining a team of highly professional and innovative support, solution engineers and technical account managers that are driven by passion for the domain and the mission of the company.
Your Impact:
Provide expert technical support to our enterprise customers, resolving complex issues and ensuring seamless implementation of our accessibility tools via tickets and occasional meetings.
Educate and empower customers by creating code/framework examples and documentation.
Collaborate with engineering and product teams to escalate bugs and customer-requested feature enhancements.
Contribute to internal knowledge bases and processes, streamlining support workflows and enhancing team efficiency.
Manage a personal queue of support tickets, prioritizing issues based on urgency and business impact.

The Pricing analyst will be responsible for implementing and optimizing pricing strategies for the companys fulfillment services. This role will require a deep understanding of market dynamics and cost structures. The ideal candidate will combine strong analytical abilities with a strong business mindset to ensure competitive pricing while driving profitability.
Key Responsibilities:
Execution of competitive and profitable pricing strategies for the companys fulfillment services.
Cost Analysis: Conduct detailed cost analysis, identifying cost variables which might impact pricing models.
Market and Competitor Benchmarking: Analyze market trends, customer demands, and competitor pricing to ensure our services remain competitively priced while maintaining profitability.
Serve as a business partner to Sales and Account Management teams, supporting deal structuring and pricing decisions.
Pricing Optimization and Continuous Improvement: Continuously analyze pricing performance and identify opportunities to optimize revenue and margins through process improvements and better use of data.

What are we looking for?
An experienced aircraft electrical engineer to join our team for a challenging and interesting position.

Were looking for a highly motivated Project Manager who is passionate about innovating on behalf of our internal customers. This individual will play a critical role in defining and executing projects related to tools, processes, and data. The ideal candidate will work closely with support leadership and other departments within the company to understand the evolving needs of our global support organization. Additionally, this role will ensure the proper utilization of provided solutions through rigorous quality assurance processes.
This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and security cloud platform, and is on a fast track to becoming the worldwide market leader dont miss it!

Responsibilities:
Define, plan, and execute projects focused on enhancing tools, processes, automations, data, and reporting.
Collaborate with cross-functional teams to understand needs, gather requirements, and deliver on objectives to ensure alignment and integration of projects.
Work with software engineers and documentation specialists within the team to deliver tasks and projects.
Monitor project progress and make necessary adjustments to ensure timely and successful completion.
Implement quality assurance processes to ensure solutions are effectively utilized by the support teams.
Conduct regular reviews and audits to identify areas of improvement and ensure adherence to best practices.
Develop and maintain reporting frameworks to track key performance indicators and operational metrics.

We are seeking a talented and motivated Full Stack Developer with a strong background in Java and React to join our dynamic development team. You will be responsible for designing, developing, and maintaining high-quality, scalable web applications that deliver exceptional user experiences.
If you thrive in a collaborative environment and enjoy solving complex technical challenges, this role is for you!
Key Responsibilities:
Design, develop, and maintain end-to-end web applications using Java (Spring Boot preferred) for backend services and React for frontend interfaces.
Collaborate with product managers, architects, and other developers to deliver high-quality features on time.
Write clean, maintainable, and efficient code following best practices and coding standards.
Develop RESTful APIs and integrate third-party services and APIs as needed.
Participate in code reviews, testing, and debugging to ensure software quality and performance.
Optimize applications for maximum speed and scalability.
Stay current with emerging technologies and suggest improvements to existing systems.
Support continuous integration and deployment pipelines.
Troubleshoot and resolve production issues promptly.

We are looking for an experienced Automation Infrastructure Engineer to join our Automation engineering group. In your role, you will be working closely with development teams, Automation teams, DevOps, Product, and others. You will participate in the effort to improve the companys ability to deliver value to customers in high velocity and excellent quality.



Responsibilities:

You will be responsible to plan, design, implement, and maintain Automation tests and infrastructure.
Cope with complex code along with quality standards and best practices.
You will be expected to come up with initiatives regarding Automation infrastructure and tools.
You will work with other Automation teams, as part of cross-teams Automation efforts to achieve code reuse and unified standards in code, tools, and processes.
You will take part in planning and implementing non-functional testing aspects of product management modules.

Were looking for a hands-on Devops Team Lead to build, manage, and scale a high-impact DevOps team. Youll lead infrastructure strategy, promote DevOps excellence, and drive automation and platform reliability across the organization. This role combines technical leadership with team development and operational ownership.
Your Responsibilities & Impact:
Lead and mentor a team of 5 DevOps engineers.
Own the impact of our infrastructure on success by providing engineering autonomy.
Foster a culture of ownership, learning, and continuous improvement.
Grow and structure the team to support expanding infrastructure and business needs.
Infrastructure & Platform Ownership:
Own and evolve scalable, secure, and observable cloud architecture (with a focus on AWS).
Leverage Kubernetes (EKS), Terraform, and GitOps to maintain reproducible infrastructure.
Proactively identify needs that align with the product and business goals.
Take the lead on production issues, ensuring availability and timely response.
Improve CI/CD processes, developer experience, and automation pipelines.
Lead strategic projects to modernize infrastructure, adopt new technologies, and improve stability.
Proactively drive retrospectives, platform upgrades, and systemic reliability improvements.
Monitor infrastructure health, optimize cloud costs, and track infrastructure KPIs.
Deeply understand system complexity and internal service dependencies.
Partner with Security to maintain compliance (SOC 2, access control, audits).
Hands-On Execution - Actively contribute to the design and implementation.

A dynamic technology provider for the financial market is looking for a NOC representative to be part of a customer-facing team responsible for Technical Support and troubleshooting.
The NOC representative will be part of a team that is responsible for:
* Maintaining system integrity and identifying problems
* Working with various parties within the organization
* Part-time position, 24/7 shifts, flexibility in hours.

Rail Vision is a multidisciplinary startup headquartered in Ra'anana. We utilize the latest Artificial Intelligence and Electro Optics technologies and develop lifesaving, vision systems for the global railway market. We are seeking a Director of Product to oversee and guide the entire product lifecycle and strategy for our vision technology solutions designed specifically for the rail industry. Responsibilities:
* Develop and execute a comprehensive product roadmap that aligns with company objectives and market needs.
* Conduct in-depth market research to identify trends, opportunities, and the competitive landscape.
* Work closely with sales, marketing, and customer support teams to ensure product alignment with market needs and customer expectations.
* Collaborate closely with R&D and other cross-functional teams to define and prioritize the product roadmap according to strategy.
* Prioritize product features and enhancements based on customer feedback, market analysis, and business goals.
* Communicate product strategy and updates effectively to internal and external stakeholders.
* Build and maintain strong relationships with key customers and industry partners.
* Define and track key performance indicators (KPIs) to measure product success and impact.
* Ensure products meet regulatory and safety standards specific to the rail industry.

Were looking for a Senior Backend Engineer to help us evolve and scale our real-time engagement infrastructure. Youll solve high-throughput, low-latency challenges and craft APIs used by some of the largest mobile apps in the world.
What youll do:
Design, develop, and own core features and products related to link engagement and redirection at massive scale
Tackle complex problems in real-time, high-throughput systems using modern cloud-native tooling such as CDNs, WAF, Web Handlers, and Kafka
Lead API design and implementation across systems with a strong focus on security, scale, performance, and reliability
Improve system performance, stability, and observability across the board
Collaborate with Product Managers and Engineers to shape product direction and deliver customer value
Contribute to engineering excellence via code reviews, mentoring, and technical leadership
Continuously evaluate and integrate new technologies to keep our stack modern and efficient.

Are you ready to shape the future of how the worlds top brands fight fraud? Were looking for a talented Senior Product Manager to join our Protect360 group -our advanced fraud prevention and detection platform. In this role, youll lead the development of innovative, data-driven products that safeguard our customers from fraud, drive strategic value for global advertisers, and unlock new growth opportunities. Youll work at the intersection of large-scale data, advanced machine learning, and powerful user interfaces, with a real impact on the integrity of the digital advertising ecosystem.
What youll do:
Own a core area inside Protect360s fraud prevention and detection product, directly impacting advertisers day-to-day strategies and supporting their growth.
Take full ownership of your product domain end-to-end, from discovery, definition, and go-to-market strategy to launch, measurement, and continuous improvement.
Deliver products that combine complex data science models, massive-scale data pipelines, and rich user interfaces, including dashboards, insights, and controls.
Proactively explore new opportunities to expand the product offering in the digital advertising ecosystem, driving innovation in a constantly evolving space.
Engage directly with top global clients across regions and verticals to understand their pain points, validate ideas, and shape impactful product solutions.
Collaborate with Sales and Customer Success teams to support upsell opportunities, product adoption, and churn prevention.
Work closely with R&D and Data Science teams to translate complex ideas into clear product requirements and deliver scalable, effective solutions.

Were looking for a talented IT Support Specialist to join our growing IT team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.
Responsibilities:
Act as the primary contact for IT-related inquiries and resolve technical support requests through in-person interactions, email, and ticketing systems.
Diagnose and resolve complex hardware, software, multimedia, network, and security issues with advanced troubleshooting.
Fully support, configure, maintain, and optimize end-user equipment and IT infrastructure, including systems and networks.
Oversee IT aspects of employee onboarding/offboarding, utilize automation to streamline processes, and manage devices across sites using MDM for synchronization and security.
Identify urgent technical issues, escalate as necessary, and collaborate with technical teams to ensure effective IT operations.
Provide clear guidance, training, and support, acting as an internal tech consultant to enhance user experience.
Implement and maintain IT best practices by evaluating and adopting new technologies to enhance process improvements and IT capabilities.

We're looking for a bright, energetic, and highly organized Employee Service Representative to join our team to support our Tel Aviv office
Responsibilities:
Staffing the reception and welcoming guests and candidates for interviews
Responsible for various administrative tasks, related to operations, logistics, facilities, employee experience and more
Functioning as the point of contact for internal and external interfaces
Ensuring an out of this world employee service for our team members

We're looking for an experienced and ambitious manager to join our growing team. As a Delivery Management Lead, youll manage a team of Delivery Managers, responsible to drive and operate both the planning and execution of our unique, high quality projects. Youll work closely with R&D, product managers and other key stakeholders to help optimize the delivery pipeline and ensure on-time and high quality deliverables.
Responsibilities:
Manage a team of delivery managers, responsible for leading technical delivery processes and for managing complex projects in a large, diverse, R&D unit
Work directly with R&D, Product Management and other stakeholders in an extremely dynamic, fast-paced environment
Lead the long-term strategic planning of roadmap across the unit, ensuring alignment with business goals
Lead the entire development lifecycle, from requirements gathering to planning, development, testing and deployment, to ensure successful execution and delivery of new products and features
Measure and evaluate the operational efficiency and effectiveness of our work processes
Introduce improvements to the development process, provide tools, flows, and actions to improve efficiency, effectiveness and quality.
Apply effective communication and synchronization across the organization.

Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. We are looking for a Sales Operations Account Manager to join us! Responsibilities:
* Point of contact for customer operational issues
* Order processing from PO to delivery, ensuring optimal practices are applied.
* Ensure the timely and successful delivery of our products according to SE committed dates and customer needs.
* Manage customer escalations, initiate and execute resolutions.
* Hold periodic forecast process with the customers. Measure, raise flags and manage customer stock, booking and shipments
* Work with Finance department to resolve invoice, credit and pricing issues.
* Track and monitor customers agreement and incentive plans.
* Issue weekly reports, reflecting order status & financial aspects.
* Ensure an appropriate order flow with the compliance to organizational policies.
* Improve processes, build KPI’s and lead automation.
* Frequent communication with worldwide SolarEdge interfaces: customers, operations, planning and sales managers

Country:
Israel

City:
Herzliya