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We are seeking a self-motivated talented and detail-oriented Technical Writer to join our dynamic team.
Key Responsibilities:
Collaborate closely with cross-functional teams including Product Management, Professional Services, and subject matter experts to produce high-quality technical documentation and Videos.
Create, update, and maintain comprehensive documentation including guides, release notes, knowledge articles and other tutorials.
Keep documentation up to date with each software release, incorporating new features and enhancements.
Conduct regular reviews of existing documentation to ensure accuracy, relevance, and adherence to the latest product developments.
Translate complex technical information into user-friendly documentation for diverse audiences, ensuring clarity, accuracy, and adherence to industry standards.
Conduct thorough research and gather necessary information from various sources to produce accurate and up-to-date content.
Work within project timelines to deliver documentation that aligns with product releases and updates.
Manage all customer-facing related content to be published in our knowledge base.

Required Sales Development Representative
Who were looking for
A leading provider of cloud-based Quality and Compliance management solutions for the life science industry. Built on the worlds most innovative cloud platform, Salesforce, Our SaaS solutions are transforming how pharmaceutical, biotech, and medical device companies manage quality and compliance in regulated processes. We are a dynamic, growing company looking to make a significant impact in the industry.
As a Sales Development Representative (SDR), you will play a critical role in generating and qualifying leads to fuel our sales pipeline. Youll be responsible for outbound prospecting activities, including cold calling, email outreach, and social media engagement. Your work will directly support our ambitious customer acquisition and revenue growth goals by identifying high-quality opportunities for our Account Executives to close.
Why us?
We are revolutionizing how regulated industries manage quality and compliance. As part of our team, you will have the opportunity to be at the forefront of bringing innovative solutions to market while contributing to the success of the life science sector.
Responsibilities:
Use multiple prospecting channels including phone, email, and social media to identify and engage with potential customers in the life sciences industry.
Conduct initial research to understand prospects' needs and qualify leads based on predefined criteria.
Work closely with Account Executives to ensure qualified leads are effectively handed off for further development and closure.
Research and develop prospects into actionable sales opportunities, ensuring a continuous flow of leads into the sales pipeline.
Maintain accurate, up-to-date information in our CRM system (Salesforce) regarding lead interactions, status, and progress.
Provide valuable feedback and market insights based on your interactions with prospects, contributing to sales strategy refinement.
Meet and exceed quarterly targets for lead generation and opportunity creation.

We are looking for a Quality Assurance Engineer to become an integral part of our QA team. Our ideal candidate is passionate about learning new technologies and organizing information/data, In this role, you will be part of a manual QA testing team, working in an agile environment.
Responsibilities:
Responsible for performance of testings during different phases of the product lifecycle: development, validation etc.
Work closely with R&D and product team to ensure product quality.
Writing and execution of all product validation activities.

We are looking for a Japanese Market Operations Coordinator to act as our bridge to the Japanese market!
Key Responsibilities:
Sales & Outreach: Assist AEs with prospecting and partner outreach in Japan.
Customer Interface: Respond to Japanese inquiries and coordinate support.
Localization: Translate marketing content, product interfaces, and deliverables.
Project Support: Translate in meetings and provide basic product training.

We are looking for a Customer Success Manager (CSM) to become an integral part of our Customer Success team. Our ideal candidate should be passionate about learning innovative technologies, organizing information / data, working according to procedures and regulatory requirements, and keen on becoming a part of a growing and dynamic team. You will succeed in this role if you are a problem solver that likes to work with people to derive the best solution for both the customer and us. Customer success is our top value, and this role requires individuals to be customer service oriented.
Key Responsibilities
Relationship Management: Nurture customer relationships built on advocacy, loyalty, and trust through consistent, consultative interactions (email, web meetings, and in-person).
Retention & Growth: Reduce churn by identifying risks and developing mitigation plans. Manage renewal negotiations and identify expansion opportunities to drive revenue.
Strategic Adoption: Drive overall satisfaction and value realization through business reviews, webinars, and strategic engagement plans.
Customer Health: Monitor solution usage and "health" to ensure customers are meeting their goals with the platform.
Cross-Functional Collaboration: Act as the "Voice of the Customer" by collaborating with Sales, Professional Services, and Support teams to handle escalations and requirements.
Global Integration: Lead initiatives to build resources and tools that assist with adoption and customer value realization while collaborating with our global teams.
KPI Ownership: Meet and exceed key performance indicators (KPIs) for Adoption, Growth, and Advocacy.

Required Senior Staff SW Architect
Job Description Summary
As a Senior Staff Architect in the Molecular Imaging (MI) software team, you will lead the architectural vision and execution for next-generation PET and SPECT systems. This role is pivotal in shaping the software architecture that powers MI products, ensuring they are scalable, secure, and clinically impactful. You will collaborate across engineering, systems, and clinical teams to deliver differentiated solutions that advance diagnostic precision and operational efficiency in nuclear medicine.
Job Description
Key Responsibilities:
Architecture Leadership & Execution:
Lead and coordinate technical architecture discussions across MI software subsystems, including acquisition, reconstruction, and clinical applications.
Define and evolve the architecture for MI software platforms, balancing legacy integration with modern design principles.
Develop and maintain architectural roadmaps aligned with MI product strategy and clinical needs.
Participate in architecture governance and ensure compliance with design controls and regulatory standards (e.g., IEC 62304).
Technology Strategy & Innovation:
Evaluate and integrate emerging technologies into MI software solutions.
Drive software modernization efforts
Collaborate with the Imaging Architect Office and MI systems teams to define the long-term technology runway for PET/SPECT modalities.
Cross-Functional Collaboration:
Partner with MI systems engineering, clinical applications, and hardware teams to ensure cohesive system-level architecture.
Guide early-stage stakeholder engagement and support integration with legacy and future-state systems.
Influence and align global teams on architectural direction and technical standards.
Operational & Business Acumen:
Ensure architectural decisions support operational stability, serviceability, and lifecycle cost optimization.
Translate technical strategies into business value and communicate effectively with cross-functional stakeholders.
Support capital and operational planning through informed technology choices and risk assessments.
Mentorship & Talent Development:
Mentor staff and principal engineers within the MI software team, fostering architectural depth and leadership growth.
Contribute to the development of the technical career path and talent pipeline within the MI organization.

Required Senior System Engineer
Job Description Summary
As a Senior System Engineer, you will play a critical role in the design, development, integration, and verification of complex medical imaging systems. You will be responsible for translating clinical needs into technical requirements, ensuring the robust performance, safety, and regulatory compliance of our innovative healthcare solutions.
Job Description
Job Responsibilities
Lead and participate in the full product lifecycle, from concept and requirements definition through design, development, testing, and deployment of medical imaging systems.
Translate high-level clinical and user requirements into detailed system and subsystem specifications, ensuring traceability and comprehensive coverage.
Perform complex system analysis, modeling, and simulation to optimize system performance, identify potential risks, and propose innovative solutions.
Collaborate closely with cross-functional teams including hardware, software, clinical, quality assurance, regulatory, and manufacturing engineers to ensure seamless integration and successful product delivery.
Define and execute system verification and validation plans, including test protocols, data analysis, and reporting, to ensure compliance with medical device regulations (e.g., FDA, CE).
Conduct root cause analysis for system-level issues, propose effective corrective actions, and drive their implementation.
Contribute to the continuous improvement of system engineering processes, tools, and methodologies within the organization.
Mentor junior engineers and provide technical guidance on complex system engineering challenges.
Stay abreast of industry trends, emerging technologies, and regulatory changes relevant to medical imaging systems.

We are seeking a highly motivated V&V Automation Engineer to design, develop, and maintain automated test solutions for our cutting-edge medical imaging products. This role involves ensuring the quality and reliability of our software and systems through robust and efficient automated validation and verification processes.
Job Responsibilities
Design, develop, and implement automated test scripts and frameworks for complex medical devices and software applications.
Collaborate with development, V&V, and product teams to understand system requirements, design specifications, and test cases.
Perform comprehensive verification and validation activities, including functional, performance, security, and regression testing.
Analyze test results, identify defects, and work closely with development teams to ensure timely resolution.
Maintain and enhance existing automation infrastructure, tools, and processes to improve efficiency and coverage.
Develop and execute test plans, test cases, and test procedures in accordance with regulatory standards (e.g., ISO 13485, FDA 21 CFR Part 820).
Document test activities, results, and defects accurately and thoroughly.
Participate in design reviews and provide feedback on testability and automation potential.
Stay up-to-date with industry best practices in test automation, software development, and medical device regulations.

We are seeking a highly motivated AI Product Owner to define, consolidate, and prioritize cross product inputs for a unified clinical AI capability. This role focuses on gathering and synchronizing requirements from multiple Product Managers and ensuring that AI features are designed to be as system level and agnostic as possible. Join us to help build scalable clinical AI that impacts healthcare at its core.
Job Description
ResponsibilitiesPartner with Product Managers across various product lines to collect, analyze, and consolidate clinical AI needs into unified feature level requirements.
Ensure consistent prioritization of AI requirements based on clinical impact, product strategy, and technical feasibility.
Maintain an ongoing feedback loop with Product Managers to refine requirements, capture gaps, and adapt prioritization as products evolve.
Translate cross product needs into clear, structured definitions, user flows, CTQs, and feature specifications for the AI R&D team.
Ensure alignment and consistency of requirements across teams to support development of an AI agnostic clinical capability.
Collaborate with AI, Data, Clinical and UX functions to ensure requirements are fully understood, feasible, and traceable.
Identify requirement-level risks, inconsistencies, or conflicts and drive resolution with relevant stakeholders.
Maintain clear documentation of requirements, rationales, and prioritization decisions to support transparency and regulatory processes.