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We're looking for a candidate with strong technical ability combined with advanced customer service skills, ready to join a dynamic and innovative work environment. Responsibilities:
* Providing front-line support to internal users: diagnosing and quickly resolving hardware, software, and network issues.
* Diagnosing and troubleshooting technical problems: identifying root causes, resolving technical issues, and giving users clear, concise explanations.
* Managing tickets and documenting issues: logging and documenting service tickets in a ticketing system to support tracking and process improvement.
* Collaborating with technical teams: escalating complex issues to additional technical teams in an organized way, while keeping the user continuously updated.

KMS Lighthouse is seeking an experienced R&D Director to lead our global engineering organization and drive the execution of our technology strategy. This role is responsible for leading multiple engineering teams through experienced managers, scaling engineering excellence, and ensuring the successful delivery of high-quality, enterprise-grade SaaS solutions. The ideal candidate is a strong people leader with extensive experience managing large-scale engineering organizations in a global environment. They will play a key role in accelerating AI adoption across the engineering organization, embedding AI-driven development practices, and leveraging AI technologies to improve productivity, software quality, and innovation.

Responsibilities:
Lead and scale the global engineering organization through engineering managers, fostering a high-performance culture. Define and execute the engineering strategy in alignment with business and product objectives. Drive AI adoption across engineering by integrating AI-powered tools and development practices that improve productivity, software quality, and delivery. Develop engineering leaders through coaching, mentorship, succession planning, and organizational growth. Partner with Product, Architecture, Customer Success, and Executive Leadership to deliver scalable enterprise SaaS solutions. Drive engineering excellence by improving development processes, operational efficiency, quality, and execution. Oversee planning, prioritization, resource allocation, and execution across multiple engineering initiatives. Stay ahead of emerging technologies and industry trends to ensure continuous innovation.

We are looking for an experienced Knowledge and Training Specialist with a background in Customer Success Management to join our Customer Care team. If you're passionate about empowering teams, enhancing customer experiences, and driving operational excellence, wed love to hear from you! In this role, you will lead onboarding and continuous training for Customer Success Managers (CSMs) and Customer Care agents while also developing scalable knowledge solutions that align with our business goals. You will collaborate closely with leadership to identify knowledge gaps and create training programs that improve service quality, retention, and engagement.
What am I going to do?:

* Design and lead comprehensive onboarding and ongoing development programs for Customer Care.
* Working with different stakeholders (as part of the product enablement part of the role)
* Develop, maintain, and optimize training materials, knowledge base articles, and best practice guides in English.
* Verify the accuracy of knowledge content through data analysis, research, and testing to ensure relevance and effectiveness.
* Manage and enhance learning journeys within the LMS system.
* Monitor training effectiveness and provide recommendations based on performance data and feedback.
* Stay up to date on customer care methodologies, industry trends, and emerging best practices.
Equal opportunities:
At Fiverr, we're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you. At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond to benefit the patients we serve. We are a dynamic, fast-paced company operating in over 34 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! The Customer & Account Specialist’s job is to promote our company's products. Communicate with professional HCPs (physicians, nurses, pharmacists). The Customer & Account Specialist will increase product awareness, answer queries, provide updated and reliable information, and introduce new products.

Responsibilities:

* Territory and customer management: MCCP update, Call plan adherence (CPA) and identifying customer needs, use of digital tools.
* Organizing and conducting meetings with HCPs in the designated work territory, ensuring compliance with specified requirements and the assigned action plan.
* Providing support to HCPs in optimizing patient outcomes
* Delivering lectures to HCPs (according to the MC terms).
* Professionally promoting the company's products and providing scientific updates based on evidence-based medicine (EBM).
* Developing new initiatives.
* Establishing collaborations and fostering professional relationships with HCPs.
* Actively participating in team meetings, including sharing information and best practices, reviewing relevant materials, and preparing presentations and marketing materials as per the team's requirements.
* Taking an active role in team/unit projects.
* Maintaining open communication with other functions within the company regarding the team's products.
* Attending conferences in Israel and overseas.


City:
Petah Tikva

Rail Vision is seeking a Global Sales Director to lead the company’s worldwide sales activities, drive expansion into new markets, and manage strategic accounts within the railway sector. Key Responsibilities Lead global sales activities across international markets Proactively identify and develop new business opportunities, independently generating a strong pipeline and converting leads into closed deals. Manage and execute complex sales processes, including contracts and tenders Identify, recruit, and manage overseas agents and business partners Represent the company at international conferences, exhibitions, and business travel engagements Work closely with Business Development Representatives (BDRs) Collaborate cross-functionally with project management, product, engineering, and marketing teams This is an individual contributor role and does not include direct people management.

We're looking for a Senior Frontend Engineer to join our R&D team and help define the future of endpoint security.

You'll join a small, high-caliber team of frontend experts building the foundations, components, and infrastructure that power our platform. Your mission will be to turn complex security data into fast, intuitive, and scalable experiences used by enterprise security teams every day.

What You'll Do
Build modern frontend applications using React, TypeScript, GraphQL, and the latest frontend technologies.

Build the infrastructure and guardrails - linting rules, AI agent skills, solid APIs, and testing mechanisms - that let non-frontend developers ship features fast without compromising quality.

Own frontend architecture, reusable components, and UI patterns while partnering closely with backend engineers and product teams.

Drive features end-to-end, from design and implementation through testing, release, and production.

Build intuitive experiences for complex security workflows, dashboards, and large-scale datasets.

Help shape and evolve our design system and shared component library.

Improve frontend performance, scalability, and developer experience.

Move fast, iterate quickly, and help shape both the product and engineering culture as we grow.

Were looking for a Senior Backend Engineer to join our R&D team and help define the future of endpoint security.

Youll join a small, high-caliber engineering team that builds the services and data platforms powering our product. Your mission will be to design and operate reliable, scalable, and secure backend systems that make our product fast, trustworthy, and easy to extend.

What You'll Do

Build and own backend services and microservices using Python and Go.

Design schemas, run migrations, and build the analytics layer on ClickHouse.

Deploy and operate services on AWS + Kubernetes

Improve reliability, performance, and observability; participate in design/code reviews.

Drive end-to-end delivery across design, implementation, testing, deployment, and monitoring.

Collaborate closely with product, design, and data teams, explain tradeoffs and iterate fast.

Thrive in a dynamic, high-velocity landscape, leveraging cutting-edge stacks and advanced AI capabilities to build what matters.

As an AI Engineer at Glow, you will own the intelligent decision-making pipelines that turn complex workspace telemetry into autonomous security actions. You will design, build, and deploy the autonomous reasoning workflows and advanced data classification systems that drive Glow's preventive operating model. Your focus will be on creating resilient, production-grade AI systems capable of deep policy comprehension, real-time prevention at the point of adoption, and autonomous remediation of existing risks.

This is a ground-floor opportunity to shape the AI strategy of a fast-growing cybersecurity company alongside a lean, elite team of builders.

WHAT YOULL DO

End-to-End Ownership: Own our AI capabilities entirely from initial research, architectural design, and prototyping, through to production deployment, optimization, and continuous monitoring.

Design & Build Agentic Workflows: Architect multi-step AI agents capable of autonomously investigating workspace risks, interpreting complex enterprise policies, and taking precise remediation actions.

Integrate Multi-Faceted ML: Bring innovation and creative thinking to our core engine. Implement diverse ML models across our entire research and product pipeline-utilizing clustering, text extraction, document analysis, and tabular data classification.

Ship Production-Grade AI: Build high-throughput, resilient, and fault-tolerant production code. You will ensure our AI pipelines and agentic workflows are highly predictable, deeply observable, and built to scale under enterprise-grade loads.

Implement Guardrails & Evaluation: Build continuous evaluation frameworks to benchmark agent accuracy, mitigate hallucinations, and enforce strict data security/privacy guardrails.

We are seeking an exceptional software engineer with the imagination to challenge existing designs and the discipline to implement those ideas in production-quality systems.
This role requires a passion for software development, strong system design skills, and deep expertise in coding and debugging. The ideal candidate is also a natural mentor, capable of guiding and developing junior engineers.
This position is for a Principal Software Engineer with extensive experience in databases and systems algorithms for distributed data platforms (databases, replication, HA, data-traversal, deduplication), who can lead the design and implementation of large, complex initiatives end to end.

We're looking for a multi-disciplinary security researcher to play a vital role in researching, planning, implementing, and maintaining security solutions for organizational adoption and usage of software in general, and AI-native software in particular, in collaboration with all product development departments.


What You'll Do

Investigating how software in general, and AI-powered tools (coding assistants, agents, LLM-integrated IDEs, etc.) are used inside organizations, and where they introduce risk: data leakage, prompt injection, supply chain exposure, malicious extensions, and so on.

Building a data-driven picture of real-world usage and adoption to prioritize what we protect against, using telemetry, surveys, and external research.

Designing detection and prevention approaches for these risks, and working with engineering, product, and data teams to ship them in our product.

Auditing implementations against the threat models you develop and iterate.

we are seeking a Principal Technologist to be a senior technical leader within our Pre-Sales organization, focused on the compute side of AI infrastructure. Join a dynamic and forward-thinking company at the forefront of AI infrastructure transformation. We partner with hyperscalers, emerging NeoClouds, and enterprises building AI/HPC GPU compute clusters, helping them get maximum performance and utilization out of their compute platforms. Our environment fosters creativity, teamwork, and growth, and offers you the opportunity to make a meaningful impact on multi-million-dollar customer engagements.
As a Principal Technologist, you will serve as the senior technical authority on AI compute infrastructure in complex pre-sales cycles. You will lead solution design for our company's most strategic opportunities globally - working independently or alongside Solutions Architects and Sales teams to translate customer compute and workload requirements into scalable, differentiated technical solutions. You will engage at the C-level and VP level with hyperscalers, NeoClouds, service providers, and large enterprises, and will serve as a thought leader and enabler both internally and externally on GPU/accelerator compute architecture.
Responsibilities
Own the technical architecture for our company's most complex and high-value customer opportunities - spanning AI/HPC GPU and accelerator compute cluster design, workload performance, and the compute-to-network interface.
Partner with Sales and Solutions Architects from early discovery through deal closure, establishing our company as the technically superior choice for customers building next-generation AI compute infrastructure.
Lead proof-of-concept design and execution - defining success criteria, driving GPU cluster benchmarking plans (training/inference throughput, scaling efficiency), and ensuring results are communicated with the rigor and clarity that wins technical confidence at the customer.
Engage directly with ML infrastructure leads, compute architects, and C-level stakeholders at hyperscalers, NeoClouds, and large enterprises - building relationships that outlast any single deal.
Serve as a product feedback engine - capturing deep field insights on GPU/accelerator platform trends and workload behavior, translating them into concrete requirements for our company's Product Management and Engineering teams.
Define and publish architecture playbooks, reference designs, and best practices for AI compute infrastructure that scale our company's technical go-to-market across the Solutions Architect and Solutions Engineer community.
Lead and mentor Solutions Architects and Solutions Engineers, raising the overall technical bar of the pre-sales organization on compute and workload topics.
Represent our company at industry events, author white papers and technical blogs, and build our company's external technical brand in the AI compute infrastructure space.

We are looking for a seasoned QA / E2E engineer who can hold the entire our company Application Platform (DAP) in their head - from the UI and REST/gRPC APIs, through workflow-engine orchestration and microservices, down to configuration pushed onto real network elements - and prove with evidence that it works end to end.
This is not a single-service testing role. You will own end-to-end validation across the DAP platform and matrix-lead the work: bringing development teams, system architects, product, and other stakeholders into a shared definition of success. You will increasingly do this by directing AI agents rather than only writing tests by hand.
Responsibilities
Own end-to-end test strategy and execution across the DAP platform - translate features and epics into complete E2E test plans that trace each requirement/acceptance criterion to a concrete test.
Matrix-lead cross-team work: pull in developers from different teams, system architects, and product; align them on risk, coverage, and what "done" means.
Design and execute test plans for REST/gRPC APIs and workflow-engine functionality, including dynamic task addition, orchestration, and state transitions.
Validate configuration and provisioning flows end to end - from UI/CMS edits and config-template rendering through to the configuration applied on the target network element, confirming on-device before/after state.
Build automated suites for contract validation, regression, and critical-path coverage; design negative and failure-mode tests, not just happy paths.
Identify, reproduce, document, and track defects with self-contained, reproducible bug reports (exact flow, inputs, payloads, logs, on-device evidence) and drive them to verified closure.
Present plans, risks, and results clearly - in slides and live walkthroughs - so engineering and product can decide.
Direct AI agents (e.g. Cursor, Claude, agentic subagents) to author test plans, generate and execute tests, and triage failures - while owning correctness of the output.

We are looking for a highly motivated and detail-oriented Receptionist & People Operations Coordinator to support our office operations at our company TOHA office in Tel Aviv.
As part of our HR team, you will support the companys day-to-day operations and help ensure the smooth functioning and maintenance of the office and its facilities.
Responsibilities
Manage the front desk at our companys TLV office.
Welcome and greet guests.
Manage office maintenance, including the kitchen, office equipment, and facilities.
Serve as a point of contact for employees regarding administrative needs and help ensure an excellent employee experience.
Support various office operations activities.
Perform administrative duties and support special projects and cross-company initiatives.
Partner with the HR and Recruitment teams and support various HR-related activities.

We are establishing a new backend group that will take full ownership of a core application area.
We are looking for a Senior Backend Developer who will lead the backend effort end-to-end - from initial architecture and technology choices, through implementation and scaling, and into long-term ownership and evolution.
This is a hands-on technical leadership role. You will design, build, and own production systems, work closely with multiple teams, influence product direction, and set the technical bar for the group.
We embrace an agile mindset - you should be comfortable with context switching, handling multiple priorities, and adapting quickly to changing requirements.
Responsibilities
Take full ownership of the backend architecture for a major application area
Design and implement scalable, reliable, and maintainable backend systems
Lead technical design and decision-making, including technology and architecture choices
Work closely with product, frontend, platform, and other backend teams
Participate in product vision discussions, brainstorming, and planning sessions
Translate product requirements into robust technical solutions
Write high-quality, production-grade code
Drive debugging and root-cause analysis of complex production issues
Ensure best practices in performance, reliability, security, and observability
Mentor and technically guide other backend engineers as the group grows.