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Required Customer Success Manager
Description:
As a Customer Success Manager you will own a portfolio of strategic Meeting Insights customers and managed service provider partners, with responsibility for adoption, customer health, retention, and value-led expansion. This is a hands-on, commercially aware Customer Success role focused on helping customers embed Meeting Insights into their daily workflows, realize measurable business value, identify new use cases, and expand usage over time. The CSM will work closely with Sales, Product, Support, and R&D to drive customer outcomes and long-term account growth.
Responsibilities:
Own a portfolio of Meeting Insights customers, with direct responsibility for adoption, customer health, retention & expansion.
Partner with managed service providers to support onboarding, enablement, adoption, and successful delivery of Meeting Insights across their customer base.
Drive product adoption by helping customers embed Meeting Insights into daily workflows and business processes.
Guide and train customers through a trial period, onboarding, and value validation, converting successful trials into commercial commitments within agreed timelines.
Identify new use cases and expansion opportunities across departments, teams, users, and business units.
Build and execute account plans focused on customer outcomes, risks, adoption gaps, and growth opportunities.
Lead QBRs and executive customer conversations focused on adoption, ROI, business impact, risks, and growth.
Build trusted relationships with champions, senior stakeholders, decision-makers, and technical teams.
Proactively identify low-adoption signals, churn risks, and customer health issues, and lead mitigation plans.
Maintain accurate CRM records, act as the voice of the customer internally and contribute to building scalable CS processes, playbooks, and best practices for Meeting Insights.
About Us
We are a global leader in enterprise voice technology and Voice AI innovation for the digital workplace and customer experience. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center, with next-generation AI-powered voice solutions. With over 30 years of expertise and presence in more than 100 countries, we are trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across businesses worldwide.

We're looking for a seasoned User Acquisition Lead to cover a maternity leave and own our paid acquisition engine across 8+ channels. You'll step into a high-performing team of 5 and take full ownership - strategy, execution, budget, and results. If you hit the ground running and deliver, there's a real path to a permanent position once our current TL returns.
Responsibilities:
Lead and mentor a team of 5 UA specialists - set priorities, unblock, review, and grow them
Own the full paid acquisition roadmap across Google Ads, YouTube, Bing, Reddit, LinkedIn, ChatGPT Ads, Meta, and emerging channels
Define channel strategy, budget allocation, and bidding approach across the full funnel
Drive continuous A/B testing of creatives, audiences, landing pages, and bidding strategies
Build and own weekly/monthly performance reporting dashboards for stakeholders
Manage multi-million-dollar ad budgets with a focus on CAC and MQL efficiency
Partner with creative, content, SEO, and web dev teams to ensure a seamless acquisition funnel
Identify and test new acquisition channels to diversify spend and reduce dependency
Implement and oversee conversion tracking, attribution models, and Google Tag Manager setups
Monitor competitive landscape and apply insights to campaign positioning and messaging.

We are seeking a Security Architect to drive cross-PR&D security alignment, lead complex security design reviews, and shape the security architecture of our strategic cross-technology initiatives. This role serves as the senior technical security authority across our R&D ecosystem- partnering with product, platform, and infrastructure teams to embed security into every layer of our Secure Software Development Lifecycle (SSDLC) and to guide us toward a robust, modern, and secure architecture.

The ideal candidate is highly professional, demonstrates a can-do attitude, and brings the seniority and presence to engage R&D architects and senior stakeholders as a peer. You will need strong technical depth, excellent communication skills, and the ability to translate complex security considerations into clear business and engineering decisions across a diverse range of stakeholders.

What you'll do:
Drive cross-PR&D alignment of the Secure Software Development Lifecycle (SSDLC), establishing consistent standards, controls, and practices across all engineering groups.
Lead complex security design reviews for new technologies, systems, services, and strategic cross-tech initiatives.
Define and own the security architecture for high-impact cross-team initiatives, ensuring security is embedded from the earliest design stages.
Serve as the security counterpart to PR&D architects- representing security in architecture forums, design discussions, and strategic technology decisions.
Partner with DevOps, Infrastructure, Platform, and R&D teams to integrate security into CI/CD pipelines, infrastructure-as-code, and shared platform services.
Perform threat modeling and architectural risk assessments to identify and mitigate weaknesses before they reach production.
Develop and maintain security guidelines, reference architectures, and best practices that scale across the organization.
Evaluate and recommend security tools and technologies to continuously strengthen AppsFlyers security posture.
Stay current on emerging threats, vulnerabilities, and architectural patterns, translating them into actionable improvements to our security strategy.

We are looking for a highly skilled and security-savvy Application Security Engineer to lead our product and application security efforts. In this role, you will drive security design, ensure secure coding practices, and validate our services and environments against the highest security standards.

You will work closely with our R&D and Product teams to identify, mitigate, and prevent security risks throughout the software development lifecycle (SDLC). You will own security initiatives, mentor developers on security best practices, and play a key role in shaping the security posture of our products.

The ideal candidate is highly motivated, eager to learn, and has a security by design mindset. This role provides career growth opportunities, enabling you to deepen your expertise in AppSec, DevSecOps, and cloud security.

What you'll do:
Partner with development and product teams to integrate security best practices into the SDLC.
Lead threat modeling and architecture security reviews to proactively identify and mitigate risks.
Conduct security assessments, including code reviews, vulnerability scans, penetration testing, and secure product design reviews.
Stay up to date with emerging security threats, vulnerabilities, and industry trends, ensuring we remains ahead of evolving risks.
Support and contribute to security incident response activities, including root cause analysis and post-incident improvements.
Automate security processes and integrate security tools within CI/CD pipelines.
Develop and deliver secure coding training to engineering teams.

We're looking for a Platform Tech Lead to join our Platform Engineering team.
In this role, you'll help shape the platform that powers all of our company's R&D teams. You'll lead technical decisions, design scalable cloud infrastructure, build high-performance services, and drive engineering excellence across the organization. This is a highly hands-on role for someone who enjoys solving complex technical challenges while influencing architecture, scalability, and developer experience.
What You'll Do
Design, build, and maintain scalable backend services using C# and .NET Core.
Lead the design and evolution of our cloud-native platform and microservices architecture.
Build infrastructure and developer platforms that enable engineering teams to move faster.
Work with Kubernetes, Docker, and cloud platforms (Azure, AWS, or GCP).
Drive architectural decisions with a strong focus on scalability, reliability, security, and performance.
Collaborate closely with engineering teams to improve developer experience and platform capabilities.
Mentor engineers and serve as a technical leader across multiple teams.

We are seeking an experienced, forward-looking Chief Information Officer to lead the company's technology function and serve as a strategic business partner. The CIO will define and execute the company's IT strategy, optimize core enterprise systems, and champion the adoption of emerging technologies-with artificial intelligence at the center-to create measurable business value. As a member of the executive leadership team, the CIO will help shape the company's technology direction while enabling business growth, operational excellence, and innovation.
The company recently completed a major transformation, replacing its legacy platform with Oracle Fusion Cloud ERP, which is now fully operational. The CIO will build on this foundation by ensuring reliable and secure operations, maximizing the value of the ERP investment, leading the implementation of a new enterprise service management platform, and driving the responsible adoption of AI across the organization.
Security is central to this role. In addition to protecting internal systems, the company manages infrastructure for thousands of managed-services customers, making security and compliance critical to both the business and customer trust. The CIO will own the overall security agenda, with the Chief Information Security Officer (CISO) reporting into the role, and will be responsible for maintaining compliance.
The ideal candidate combines deep technical expertise with strong business acumen and is equally comfortable defining strategy, leading enterprise-wide initiatives, and driving operational excellence.

we are looking for a Web QA & Automation Engineer for our WordPress-based marketing website. You'll own site quality end-to-end: test plans, manual testing, and automated tests that keep the site fast, stable, and bug-free.
This is a QA-first role, needing strong manual QA skills and an eye for the risks unique to a CMS-driven site (theme/plugin updates, page builders, third-party scripts, SEO). Automation is a core part of the role - you'll use AI-assisted tools and modern frameworks to steadily expand test coverage and reduce manual overhead.
Responsibilities
Act as a quality champion for the marketing website, fostering a strong testing culture and driving best practices across manual and automated QA.
Collaborate with Marketing stakeholders to validate specifications, align on quality expectations, and ensure smooth release cycles.
Own site quality throughout the development lifecycle - from requirements and design validation to implementation, release, and post-launch monitoring.
Serve as the go-to expert on web quality, acting as the key link between Marketing, Web Development, and external stakeholders.
Write test plans and translate them into automated tests where relevant.
Build regression, functional, and end-to-end tests to protect site quality.
Manually test new features, landing pages, and content updates for release readiness.
Test across browsers and devices for a consistent user experience.
Debug flaky tests and keep automated suites healthy.
Track bugs through to resolution.
Check page performance and SEO-critical elements pre-release.
Partner with Marketing and Web Development to define coverage for upcoming changes.

We are looking for a Board Design Engineer to join our team. In this role, you will be responsible for the end-to-end development of hardware boards, including schematic
design, component selection, PCB layout guidance, board bring-up, debugging, validation, and release to production.
Responsibilities:
Design and develop hardware boards for our products.
Create schematics and select components according to system requirements.
Guide PCB layout activities.
Perform board bring-up, debugging, testing, and validation.
Support product release to production.
Work closely with relevant teams throughout the development process.

We are looking for a candidate with a deep understanding of business operations and Logistics, strong analytical capabilities, and a proven ability to implement process improvements.
Key Responsibilities
Act as a hands-on, data-driven expert in global fulfillment and logistics performance.
Design and maintain detailed reports and BI dashboards to monitor KPIs and Global Fulfillment operational performance. Incorporate AIs capabilities.
Collect and analyze Global Fulfillment data from various business worldwide.
Ensure data accuracy, consistency, and alignment across ERP system.
Develop and implement process improvements to enhance efficiency and reduce costs.
Work closely with Logistics Warehouses to provide ongoing support and guidance on operational improvements.
Support leadership with performance insights, scenario analysis, and decision support.

We are looking for a Senior VoIP System Architect to join our Defense Solutions System Engineering team, working on large-scale, complex and mission-critical communication systems.

In this role, you will lead the design and integration of advanced VoIP solutions in highly secured environments, working closely with customers and cross-functional teams across the full project lifecycle.

Key Responsibilities
Lead end-to-end technical ownership of projects, working directly with internal and external stakeholders
Design and integrate our VoIP solutions with customer environments and 3rd-party systems
Define system requirements based on customer needs and translate them into R&D deliverables
Oversee solution design, integration, acceptance testing (ATP), and deployment into customer networks
Support troubleshooting of complex, multidisciplinary systems together with Professional Services teams
Collaborating with cross-functional teams throughout the project lifecycle
Analyze system performance and recommend improvements
Stay up to date with our solutions to support future expansions and upsell opportunities