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Are you a visionary tech leader eager to shape the future of coding and have a global impact? Join our company, where we're on a mission to revolutionize the developer experience with our real-world generative AI products. As a Team Lead, youll guide a talented group of developers while remaining hands-on, helping to craft cutting-edge solutions that empower over 1 million developers worldwide. Together, we'll unleash the potential of AI to make coding more efficient, creative, and enjoyable for developers everywhere. Join us at our company and lead something extraordinary.
Our solution tech. stack:
SaaS, Self-hosting
Backend services + web: Typescript (NodeJS + ReactJS), Python
Client: Rust
IDE plugins: Typescript (vscode), Java (IntelliJ, Eclipse), c# (visual studio)
Postgres, Redis, Qdrant, ClickHouse / Snowflake
GCP, AWS
Kubernetes
GPUs and inferencing (in various frameworks).

Are you a visionary software developer eager to shape the future of coding and have a global impact? Join our company, where we're on a mission to revolutionize the developer experience with our real-world generative AI products. As a Software Developer, you will play a pivotal role in crafting cutting-edge solutions that empower over 1 million developers worldwide. Together, we'll unleash the potential of AI to make coding more efficient, creative, and enjoyable for developers everywhere. Join us at our company and be a part of something extraordinary.
Our solution tech. stack:
SaaS, Self-hosting
Backend services + web: Typescript (NodeJS + ReactJS), Python
Client: Rust
IDE plugins: Typescript (vscode), Java (IntelliJ, Eclipse), c# (visual studio)
Postgres, Redis, Qdrant, ClickHouse / Snowflake
GCP, AWS
Kubernetes
GPUs and inferencing (in various frameworks).

we are looking for a BI Frontend Tech Lead to join our data group!
our companys data group is in the middle of an exciting technological transformation. This transformation includes moving from an old school BI tool to a modern platform, remodeling our semantic layer, introducing conversational AI analytics and much more.
As our BI Frontend Tech Lead, you will be right in the middle of this transformation, as the owner of our new technologies and tools. You will define methodologies and best practices and enforce them. You will take part in the design, build and go-to-market of our new data models and applications. As the professional guide for the analyst teams, you will work closely with analysts across all domains, as well as the BI backend team responsible for the DWH. You will work with our business stakeholders, promoting adoption and usage of our data products.
Responsibilities:
Own our new BI tool (Sigma) as the professional expert, working with both the analysts and Sigma team to maximize productivity
Assimilate the new BI tool with our business stakeholders to provide maximum value
Own our Semantic model, via BI data models and later by introducing a semantic layer external tool (e.g. DBT semantic layer, Honeydew,..)
Define and enforce methodologies and best practices both for building data models and dashboards
Own our conversational AI analytics solution, ensuring it provides accurate and usable answers
Introduce additional AI based tools to enhance analysts efficiency, accuracy and productivity.

we are seeking a highly motivated, target-oriented individual to join our Sales Team!
As an Account Executive, theres nothing more exciting than selling a product to your prospects you know theyll enjoy and, more importantly, meet the challenges of their business needs. Now more than ever, IT Professionals around the world are turning to our company to improve the way they work. With a strong reputation, a trusted brand, and a disruptive product and pricing model- we are shaping the world of IT management!
Our business is growing, and were now ready to build our Sales Team! In this position, you will be a part of a team that directly impacts the companys growth, by helping build and shape the new Sales Team. You will be responsible for driving sales and meeting the teams KPIs by delivering the best sales and value-led experience for our companys prospects. Beyond just selling, this is truly an opportunity to be a part of something new. From sales decks to playbooks to infrastructure needs, were inviting strong and experienced Account Executives to join us on the journey as we build the best IT sales team, together!
If youre passionate about sales, like to build processes, and have a strong SAAS background, this position is right for you. At our company we welcome innovation and people who dare. We like our employees to be driven, be thought, and above all, we do it together and enjoy the ride!
This Position is located in Tel Aviv (hybrid).
Responsibilities:
Managing the full sales cycle from trial sign-up to conversion to hand-off to the CSM team
Maintaining an on-going pipeline of prospects and deals, both inbound and outbound opportunities
Contribute to the on-going effort of building the sales team; this includes but is not limited to documentation, processes, procedures, solution procurement and implementation and more
Collaborate with Customer Success, Product and R&D to understand prospect requirements and provide sales support both during calls and behind the scenes
Listen to customers' technical requirements and needs and relay this feedback back to the Product Team for development
Write technical responses to prospect questionnaires.

we are leading the future of IT with the worlds first Autonomous IT platform, with built-in AI agents. At its core is IT Autopilot, functioning as a personal IT professional for every employee, and AI Copilot, an IT technicians companion designed to boost productivity and efficiency. The full-stack platform unifies RMM, ticketing, help desk, patch management, and all essential IT operations into one secure, scalable solution. Trusted by 13,000+ customers in 120+ countries, our company helps organizations scale, boost service quality, and turn IT into a driver of lasting business growth.
About The Role
We are looking for a Customer Success Manager to join our TLV team!
Our Customer Success Managers are the face of our company to our clients. Your goal is to learn as much as possible about our customers' needs and their business workflow. As a Customer Success Manager (CSM) for our SMB team, you will be expected to deliver value and ROI to our company's largest clients. These long-lasting relationships are built via exceptional customer service, understanding customers' technical needs, challenges and complex working environments. As a part of the SMB CSM team, you will be responsible for the success of the account, managing the partnership, monitoring, analyzing and optimizing the data and working towards quarterly targets and KPIs.
Responsibilities:
Commercial responsibility for renewing and expanding your book of business
Serve as the primary point of contact between clients and the company team
Build and maintain strong relationships with clients
Conduct ongoing quarterly Business Reviews
Lead value-driven conversations with your customers
Serve as a technical authority for customers queries on the company Platform
Analyze key account statistics and performance metrics to identify pain points
Educate clients on how to best use our company's platform aka "best practices"
Proactively identify (growth) opportunities and optimization points for our company's clients
Organically grow your portfolio of clients by delivering additional solutions and tools based on business needs
Demonstrate continuous value of our company's solutions by keeping high retention rates.

we are seeking a strategic and data-driven Business Data Analyst to join our team.
In this role, you will take a meaningful part in analyzing business performance, customer acquisition, and go-to-market strategies. You will work with multiple data sources, refine and develop key performance metrics, and surface opportunities to optimize our market penetration and customer engagement efforts. Your analytical insights will directly support strategic decision-making and drive growth across our marketing functions. You will leverage strong analytical expertise to deliver clear, actionable insights that shape our business strategies and overall performance.
Responsibilities:
Develop a deep and holistic understanding of data models related to customer acquisition, marketing funnel, new product launches, revenue, and broader business performance.
Design and implement scalable data models, KPIs, and predictive analytics to support go-to-market and broader strategic initiatives.
Build, maintain, and monitor reports, dashboards, and performance metrics to track business health and progress toward growth targets.
Analyze large and complex datasets to identify trends, opportunities, and potential risks across customer segments and market channels.
Communicate insights, findings, and strategic recommendations to executive leadership and cross-functional partners.
Collaborate closely with stakeholders to align data initiatives with business objectives and serve as a trusted analytics partner.

We are looking for a dynamic and experienced full-stack team lead!
As the Team Leader, you will play a pivotal role in overseeing and coordinating the critical domain responsibilities essential to our organization's smooth operation. Your team will manage and optimize key processes and activities that directly impact our platform's success.
Responsibilities:
As a Full Stack Team Lead, your responsibilities will include managing and mentoring a team of full stack developers, leading a software development squad, planning and executing new and existing projects, reviewing designs, and finding ways to empower engineering teams to build better products.
As we work directly on our cutting-edge products, hands-on coding as part of the team is a crucial part of the role.

we are looking for a full-stack software engineer to join our team!
Youll be joining a squad focused on building features for our large-scale multi-tenant system, enabling our customers to better manage their business, infrastructure, and security.
Responsibilities:
As a Full-Stack Developer, you must be comfortable with front-end (Angular) and back-end (C# .Net Core) development. You will build end-to-end solutions encompassing web/back-end development, monitoring, scaling and optimizing to make the company products simple at a massive scale.
You will be empowered to drive innovation by coming up with new and exciting ideas to creatively solve issues and proactively look for opportunities to improve the design, interface, and architecture of our companys cloud platform.

we are seeking for a Hands-on IT Specialist who strives to work in a complex and ever-changing computing environment to join our ServiceDesk team. As a Helpdesk Technician, you will provide setup and maintenance of a complex technical infrastructure to effectively serve the entire organization, including installing, maintaining, deploying, and troubleshooting systems; responding promptly users' problems resolving them efficiently. Our ideal candidate has a strong technical orientation, is a creative problem-solver, a quick self-learner, a highly motivated individual seeking to advance in the field. Must also be a team player with a genuine willingness to assist, a strong commitment to given tasks, and have a great sense of humor
Responsibilities:
Provide IT support for the company infrastructure (hardware and software)
Install, configure, upgrade and troubleshoot Microsoft Windows, mac OS, and other applications.
First response for on-site IT network and equipment related issues
Implement onboarding process for new employees
Maintain backups
Support AV\Video conference rooms
Follow procedures and maintain the IT systems documentation
Provide after-hours support, and on-call when needed.

Hi there, Talent Acquisition Leader!
Were looking for a highly experienced, strategic, and hands-on Talent Acquisition Leader to join our dynamic and fast-growing team at our company.
If youre passionate about building and scaling high-performing global teams and driving innovative recruitment strategies, this opportunity is for you.
As our companys Global Talent Acquisition Leader, you will be responsible for leading and executing our end-to-end talent acquisition strategy worldwide.
Youll work closely with senior leadership to forecast hiring needs, design scalable recruitment frameworks, and ensure the attraction and selection of exceptional talent across all functions and locations.
Your leadership will have a direct impact on our companys growth trajectory, culture, and long-term success.
Key Responsibilities
Lead, mentor, and develop a global Talent Acquisition team to ensure operational excellence and alignment with business objectives.
Design and implement a data-driven TA strategy aligned with our companys growth plans, cultural values, and long-term vision.
Define and track key hiring metrics (e.g., Time to Hire, Quality of Hire, Candidate Experience) to measure performance and drive continuous improvement.
Partner with executives and business leaders to anticipate talent needs, shape workforce plans, and build robust hiring pipelines.
Leverage technology, AI, and analytics to optimize sourcing, screening, and selection processes for scalability and efficiency.
Collaborate with the Marketing team to strengthen our companys employer brand and position the company as an employer of choice in global markets.
Champion a best-in-class candidate experience, ensuring transparency, engagement, and consistency throughout the hiring journey.
Drive diversity, equity, and inclusion initiatives, embedding inclusive hiring practices across all recruitment stages.
Stay ahead of industry trends and introduce innovative recruiting approaches to support our companys continued global expansion.

Were hiring a Lead UX Writer to shape how the product explains itself, guides action, and drives adoption and mastery.
Youll work across ~10 product squads and domains, define content standards, lead and mentor our writing practice, and stay hands-on-turning deep technical capabilities into intuitive, confident, and occasionally delightful experiences.
Responsibilities:
Define a voice that fits IT pros and the employees they support: expert, clear, human. Build guidelines, examples, and patterns teams and AI tools use across the platform and Autopilot.
Turn complex technical workflows into simple, engaging journeys. Write key flows (navigation, onboarding, dialogs, AI prompts, errors, success, settings) that drive understanding, activation, and exploration. Manage AI-assisted localization so multi-language UX stays accurate, aligned, and on-voice.
Create a scalable content system: reusable patterns, naming rules, messaging frameworks, and AI-ready guidelines. Make it easy for every squad to ship on-voice, on-standard copy-even when youre not in the room.
Drive content strategy for key product domains, prioritizing high-impact flows across our ecosystem. Partner with product managers, designers, engineers, support and CS teams to co-design flows, define standards, and review critical journeys. Lead by doing-write, audit, coach-and use AI to help teams draft while you own quality and guardrails.
Set direction and workflows for a junior and/or technical writer. Align UX copy, technical docs, and in-product help so our story is consistent from UI to guides to support.
Run lean research and experiments with PMs, designers, or independently. Test copy, read the data, talk to users, and iterate to reduce friction and increase successful use of advanced features.
Design how our companys AI and Autopilot speak: prompts, summaries, explanations, guided actions. Make AI interactions precise, trustworthy, and impactful-lifting automation usage, confidence, and product stickiness.

Were looking for a Junior Technical Writer to help us create and maintain clear, accurate, and helpful documentation that supports our users and enhances their understanding of our product.
Youll focus on maintaining our knowledge base and release notes, ensuring customers always have access to the most up-to-date and easy-to-follow product information.
Your work will directly impact key goals such as reducing support tickets, accelerating onboarding, and driving product activation and adoption by helping users quickly find answers and master our companys capabilities.
What Youll Do
Write, edit, and maintain user-facing documentation, including knowledge base articles, setup guides, and release notes.
Create video walkthroughs and guides that support our users and enhance their understanding of our product.
Use AI-powered tools to research, draft, and edit content efficiently while maintaining a consistent tone and high quality.
Collaborate with product and customer-facing teams to ensure documentation is accurate, clear, and addresses recurring user questions.
Keep documentation up to date as features evolve.
Organize content for readability and easy navigation and ensure consistency in style, tone, and terminology.

We are seeking a highly motivated, technical, and leadership-oriented Pre-Sales Team Lead to spearhead our Pre-Sales efforts and work alongside our sales division. In this role, you will lead a team of talented SEs while remaining hands-on, playing a critical part in driving business growth across our global sales divisions.
You will provide top-notch technical guidance for high-stakes deals, acting as a technical advisor to Account Executives and Business Partners, while simultaneously mentoring your team, optimizing sales methodologies, and ensuring technical excellence across the board.
This role combines multiple layers of expertise, leadership, high-level solution engineering, and cross-departmental collaboration. If you are a natural leader with high charisma, deep technical roots, and a passion for building winning teams, this is the challenge youve been looking for.
Responsibilities:
Team Leadership & Mentorship: Lead, coach, and develop a team of Pre-Sales Engineers, fostering a culture of excellence, continuous learning, and technical proficiency.
Hands-on Deal Execution: Act as the lead technical advisor on strategic and complex accounts; join sales reps on product demos to present technical solutions and overcome complex objections.
Process Optimization: Define and refine Pre-Sales methodologies, demo playbooks, and technical validation processes to improve win rates and shorten sales cycles.
Technical Authority: Maintain an expert-level understanding of our company's products, AI capabilities, and the RMM/PSA landscape.
Cross-functional Collaboration: Partner with Sales Leadership, Product, and R&D to align product roadmaps with market feedback and ensure the team has the resources needed for technical resolution.
Environment Management: Oversee the management and maintenance of advanced demo environments and technical assets used by the team.
Enablement & Content: Work with the Enablement team to create technical materials, webinars, and training programs for both the Pre-Sales team and the wider sales organization.
Performance Tracking: Monitor team KPIs, project pipelines, and resource allocation to ensure the sales divisions are supported efficiently.

we are looking for a Marketplace Subject Matter Expert to join the team.
Responsibilities
Provide ongoing technical and operational support to our companys go-to-market teams, acting as the focal point for customer-facing questions related to Marketplace offerings
Work closely with our companys technical teams to maintain Marketplace operations, support integrations, and ensure seamless functionality.
Work directly with vendors to ensure their offering on our company remains competitive and up to date - both technically and operationally.
Serve as the internal expert for all commercial, product, technical, and pricing aspects of the Marketplace business unit.
Learn and understand vendor value propositions and solutions to guide the sales and customer-facing teams in addressing customer needs.
Research, identify, and source potential technology and service vendors for our companys Marketplace
Build strong, long-term relationships with technology vendors and maintain ongoing collaboration post-launch
Lead the full business development cycle: prospecting, outreach, evaluation, negotiation, and closing with a new vendor.s
Create and manage Marketplace collateral, knowledge base articles, support flows, and sales trainings, together with internal and external stakeholders.
Collaborate with internal teams to ensure smooth onboarding and integration of new vendors and products, successful go-to-market campaigns, and continued growth of the Marketplace.
Track vendors' performance and provide insights to optimize and improve.