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we are seeking a talented IT Service Desk Specialist to join our global IT team. In this pivotal frontline role, you will be the face of IT for employees worldwide, ensuring seamless day-to-day technology operations and delivering an outstanding service experience.
As part of a forward-thinking IT organization that embraces AI-native operations and automation, you will not only resolve technical issues but also contribute to building smarter, faster, and more self-service-driven IT support. The ideal candidate combines strong technical fundamentals with a service-first mindset and a genuine curiosity for AI and automation.
What youll do:
Technical Support & Troubleshooting
Provide technical support globally across all offices, with primary focus on your assigned region (EMEA)
Diagnose and resolve hardware, software, and connectivity issues across macOS and Windows environments
Troubleshoot Tier 1 office network and connection issues, escalating complex problems to the appropriate team
Install, configure, and troubleshoot end-user devices, software, and peripherals
Provide technical support for video conferencing (Google Meet, Zoom, Zoom Rooms, Neat), audio/visual setups, and company events
Service Management
Manage and respond to service requests efficiently via the IT ticketing system, ensuring thorough documentation of all interactions
Prioritize incidents and requests in alignment with Service Level Agreements (SLAs)
Walk colleagues through problem-solving processes and provide clear guidance on IT products and services
Escalate unresolved issues to the next level of support with complete context and documentation
Operations & Continuous Improvement
Facilitate IT onboarding and offboarding processes, ensuring a smooth employee lifecycle experience
Maintain accurate IT asset inventory and support asset lifecycle management
Create and maintain knowledge base articles and technical documentation for the team and self-service channels
Identify and suggest improvements to IT procedures, workflows, and automation opportunities
Leverage AI tools and automation to improve support efficiency, reduce resolution times, and enhance the employee experience

We're looking for a talented and motivated Support Engineer to join our team!
You will be responsible for troubleshooting, identifying issues, and delivering professional service to our customers.
Responsibilities:
Providing remote Tier 3 support for our Embedded information security solutions to ensure exceptional service delivery to our valued customers. Identifying and efficiently resolving technical issues with a high level of professionalism, ensuring optimal client satisfaction.
Collaborating closely with the IT and information security teams of our clients, fostering strong working relationships, and meeting their specific needs.
Acquiring an in-depth understanding of security solutions from various manufacturers, enabling you to offer specialized expertise and guidance to customers.

Head of DevOps.
About us:
We are a global fintech software company providing ultra-low latency trading and market data solutions to the worlds largest banks and hedge funds. We specialize in cutting-edge technology that powers mission-critical financial systems. With a major R&D center in Jerusalem and development hubs across Europe and Asia, Fluent offers a dynamic, fast-paced, and collaborative environment driven by innovation and excellence. Company Website: www.fluenttech.net
Position Overview We are seeking a hands-on Head of DevOps to lead and scale our global DevOps team. In this strategic role, you will transform our very complex setup and configuration process, which is currently text-based and manual, into a semi-automated and scalable.. You will be responsible for shaping our DevOps culture, driving automation, and managing the allocation of DevOps resources.. This is a high-impact leadership role requiring deep technical expertise, operational excellence, and strong collaboration with engineering, QA, and client delivery teams. Revolution / transformation
Key Responsibilities
* Lead, mentor, and grow a distributed team of DevOps engineers.
* Oversee environment versioning, configuration management, and infrastructure automation.
* revolutionize our text-based configuration into a generator-based process, supporting a quick span to multiple servers and flexibility to development expansions.
* Drive DevOps knowledge collection and team training - the DevOps team should be the Gold standard as to how to configure and deploy any component or module.
* Manage the team - recruit, train, allocate tasks, supervise delivery. (Note that you are not expected to be the technical leader).
* Drive adoption of DevOps best practices, including monitoring, incident response, and security hardening.
* Continuously evaluate and integrate new technologies to enhance reliability, scalability, and speed of delivery. Location:
* This is a full-time, on-site position in Jerusalem

We are seeking IT Specialist to join the IT group, reporting to the Head of IT. We are looking for a team player, independent and responsible person, quick learner who is hungry to grow and develop, and is capable of adapting to changes.

You will:
Provide day-to-day IT support for employees across Windows and macOS environments, including company laptops, IT equipment and corporate systems.
Manage user identities, access, and permissions using Microsoft Entra ID
Administer and maintain endpoint devices using Microsoft Intune (MDM/MAM), including device enrollment, compliance policies, and application deployment.
Troubleshoot hardware, software, network, and access issues, ensuring timely resolution and minimal disruption.
Support onboarding and offboarding processes (account provisioning, device setup, access control, deprovisioning).
Maintain and enforce security best practices, including MFA, device compliance, and endpoint protection.
Install, configure, and update operating systems, applications, and company tools.
Collaborate with R&D, IT and security teams to improve system reliability, performance, and security posture.
Document processes, configurations, and troubleshooting steps in internal knowledge base.
Assist with IT asset management, inventory tracking, and lifecycle management.
Provide guidance and training to employees on IT tools, security practices, and usage policies.

Were looking for an IoT Embedded Linux engineer to design, build, and own the software stack that powers our edge devices in the field. Youll craft resilient Linux-based systems (from bootloader to application), ensure secure and reliable connectivity to the cloud, and work closely with hardware, manufacturing, and backend teams to deliver production-ready devices at scale.
A Day In Your Life :
Own the embedded Linux platform: BSP, kernel configuration, device tree, bootloaders (e.g., U-Boot), systemd services, and startup/upgrade flows.
Develop user-space applications using object-oriented principles (C++/Go/Rust/Similar) to implement core device logic and features, leveraging available libraries and frameworks.
Build production images using Yocto or Buildroot, manage layers/recipes, and maintain reproducible builds for multiple hardware variants.
Implement secure OTA updates (e.g., Mender, RAUC, SWUpdate), with A/B partitions, rollback, and signing-targeting zero‑touch fleet upgrades.
Harden devices for security: filesystem permissions, sandboxing (e.g., AppArmor/SELinux), secure boot/TPM, key management, CVE tracking, and update policies.
Deliver robust connectivity: Ethernet/Wi‑Fi/Cellular (LTE), BLE gateway roles, MQTT/HTTPS, VPN/WireGuard; optimize reliability, roaming, and reconnection logic.
Instrument and debug in the field: journald, core dumps, remote shell, metrics/health checks; trace with strace/perf/tcpdump and diagnose with Wireshark.
Collaborate across disciplines: work with HW, manufacturing, QA, backend, and product to define requirements, provisioning flows, and factory test automation.
Raise the bar on quality: CI/CD for cross‑compilation, unit/integration tests, static analysis, reproducible builds, and fleet-safe release practices.