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Our consolidated platform and services address the needs of enterprises by improving security and reducing TCO, while simultaneously building trust between AppSec, developers, and CISOs. At our company, we believe its not just about finding risk but remediating it across the entire application footprint and software supply chain with one seamless process for all relevant stakeholders.
We are honored to serve more than 1,800 customers, which includes 40 percent of all Fortune 100 companies, including Siemens, Airbus, Salesforce, Stellantis, Adidas, Wal-Mart, and Sanofi.
What are we looking for?
We are seeking an experienced IT Help Desk/System to join our team. The ideal candidate will have at least 3 years of experience providing IT support and troubleshooting technical issues across Windows OS, MacOS, and Okta. You will be responsible for diagnosing and resolving IT-related issues, ensuring smooth operation of our systems, and providing excellent technical support to end-users.
How will you make an impact?
Provide first-line support to employees for hardware, software, and network-related issues.
Diagnose and resolve technical problems related to Windows OS, MacOS, and Okta.
Install, configure, and maintain computer systems and applications.
Ensure security and data privacy compliance across all IT operations.
Manage and support user accounts, access permissions, and authentication processes.
Maintain IT documentation, including troubleshooting steps and solutions.
Communicate effectively with team members and end-users to resolve issues efficiently.
Stay updated with the latest IT security threats and best practices.

our company's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to our companys needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
Security Operations by our company Cloud is advancing cybersecurity for enterprises of all sizes, dedicated to helping companies find and stop cyber attacks before they cause harm. With our expertise in global-scale threat intelligence, large-scale cloud computing, and big data, we help our customers and partners identify and solve their most significant security tests. The Security Operations platform delivers the entire range of products and services necessary for enterprises to address their needs, ranging from security analytics, response capabilities, and threat intelligence.
You will join the SOAR organization, which is central to improving security efficiency. Security Orchestration, Automation and Response (SOAR) solutions enable the structured automation of the often manual investigation, analysis, and remediation actions that take place in a typical Security Operations Center (SOC).our company Cloud accelerates every organizations ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage our companys cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to our company Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
Manage the authorization and authentication framework for the entire SOAR platform, ensuring secure user access for the global customer base.
Own the SOAR Settings Page, delivering intuitive control over the platform experience to our users.
Lead and contribute to multiple Artificial Intelligence (AI) projects within the Platform. You will be a key player in pushing the boundaries of innovation by integrating Generative AI technologies, utilizing our companys Agent Development Kit (ADK) to build intelligent security agents that assist users in real-time.

our company Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to our company Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
In this role, you will be shaping the future of security automation, working with product experts and exploring the latest Artificial Intelligence (AI) advancements.
The company Cloud AI Research team addresses AI challenges motivated by our company Clouds mission of bringing AI to tech, healthcare, finance, retail and many other industries. We work on a range of unique problems focused on research topics that maximize scientific and real-world impact, aiming to push the state-of-the-art in AI and share findings with the broader research community. We also collaborate with product teams to bring innovations to real-world impact that benefits our customers.
Responsibilities
Design and implement Model Context Protocol (MCP) tools for Security Operations (SecOps) to support different AI Security Agents.
Integrate AI models over Vertex AI and work with the product team to understand the requirements for the integration, developing the integration code, and testing the integration.
Develop backend in ASP.Net Core or Python. Design and develop the backend services that will be used to power the AI models.
Design and develop core components of the AI Chat infrastructure using Go. Build scalable and reliable services for managing real-time communication, managing user sessions, and integrating with AI models.
Research and identify new AI technologies and techniques that can be applied to improve the Secops Security Orchestration, Automation, and Response (SOAR) platform.

our company's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to our companys needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
Our team is dedicated to advancing the company Security Operations (SecOps) marketplace, a comprehensive platform that offers over 300 integrations with third-party products. These integrations facilitate seamless data ingestion into our company's security orchestration, automation, and response (SOAR) product, enabling the development of actions, playbooks, and automations to streamline security operations.
The Marketplace comprises multiple specialized teams, including an Infrastructure Team focused on building and maintaining the infrastructure and development tools essential for our group's success.
In this role, you will be enhancing the efficiency and effectiveness of our security solutions.
our company Cloud accelerates every organizations ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage our companys cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to our company Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
Write and test product or system development code.
Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.