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a ready-to-deploy, Salesforce-native eQMS with the industrys first AI specifically built to deliver safe, reliable decision guidance for critical quality issues. This offers faster, more proactive quality and compliance through vertical AI that empowers data-driven decision making in life sciences quality and compliance.
The companys solutions are trusted by life sciences companies, both large and small, worldwide. The solutions are fully compliant with 21 CFR part 11, EU Annex 11 and support ISO 9001, 13485, 14971, and 27001.

Who were looking for
Dot is a cloud based, innovative software company and our product allows pharma and medical device customers to manage their quality processes electronically, replacing paper-based processes.
We are looking for a Deployment Team Lead, to join the leadership team of professional services and lead the technical engineers.
Our Product, Suite, is a leading quality management solution for the life science industry.
As a Salesforce project manager, the candidate will lead end-to-end custom Salesforce projects, ensuring successful deployment and configuration of eQMS solutions for pharmaceutical, biotechnology, and medical device companies. The candidate will be working in collaboration with product, R&D, Support, and customer success teams and with the customers.

The ideal candidate will have expertise in Salesforce administration and custom configuration, a passion for learning about new technologies, and a dynamic, fast-paced approach to project management. They should thrive in a challenging environment and bring creative problem-solving skills to the role.

Responsibilities:
Lead and manage custom Salesforce projects and tailored solutions for out-of-the-box implementations.
Translate business requirements into configuration specifications.
Utilize Salesforce configuration tools to implement customer requirements within the system.
Oversee the deployment of configurations and customizations across customer organizations.
Conduct and manage system performance testing and validation.

ready-to-deploy, Salesforce-native eQMS with the industrys first AI specifically built to deliver safe, reliable decision guidance for critical quality issues. This offers faster, more proactive quality and compliance through vertical AI that empowers data-driven decision making in life sciences quality and compliance.

The companys solutions are trusted by life sciences companies, both large and small, worldwide. The solutions are fully compliant with 21 CFR part 11, EU Annex 11 and support ISO 9001, 13485, 14971, and 27001.

Who were looking for
a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dots SaaS solutions are based on the worlds most innovative cloud technology provider, salesforce.com. We are a young and innovative software company, looking to dramatically change how pharma, biotech and medical device companies manage their quality and compliance regulated processes.

We are looking for a Customer Success Manger (CSM) to become an integral part of our Customer Success team. Our ideal candidate should be passionate about learning innovative technologies, organizing information / data, working according to procedures and regulatory requirements, and keen on becoming a part of a growing and dynamic team. You will succeed in this role if you are a problem solver that likes to work with people to derive the best solution for both the customer and Dot. Customer success is our top value, and this role requires individuals to be customer service oriented.