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We are looking for a Customer Support Engineer to join our growing team!
We are seeking a proactive and detail-oriented Customer Success Automation Engineer to join our growing team. The ideal candidate will have a strong technical background combined with a passion for enhancing customer experience through automation. This role will focus on developing and implementing automated solutions to streamline customer success processes, improve efficiency, and drive customer satisfaction.
Key Responsibilities
Develop and Implement Automation Solutions: Design, develop, and deploy automated workflows to optimize customer success operations.
Process Improvement: Identify opportunities for automation within customer success processes and implement solutions to improve efficiency and customer satisfaction.
Technical Support: Provide technical expertise and support to the customer success team in utilizing automation tools and systems.
Data Analysis: Analyze customer data to identify trends, patterns, and areas for improvement. Use data insights to drive automation strategies.
Collaboration: Work closely with cross-functional teams, including Customer Success, Product, and Engineering, to understand customer needs and develop appropriate automated solutions.
Documentation: Create and maintain documentation for all automation processes and workflows.
Training and Support: Train and support customer success team members on new automation tools and processes.

We are seeking a results-driven Sales Manager with deep expertise in high-risk payments to drive revenue growth, acquire strategic merchant accounts, and build long-term
partnerships in challenging verticals. The ideal candidate will have a proven track record in high-risk merchant acquiring, PSP (Payment Service Provider) environments, cross-border transactions, and compliance-sensitive industries. You will play a critical role in expanding our footprint among high-risk sectors such as gaming, crypto, forex, adult, nutraceuticals, and other complex verticals, while ensuring compliance and operational excellence.
Key Responsibilities:
Business Development & Sales-
- Identify, engage, and close new merchant opportunities in high-risk sectors.
- Build and manage a robust sales pipeline through proactive prospecting, networking, and industry events.
- Negotiate commercial agreements and pricing structures to optimize profitability and risk exposure.
Client Relationship Management-
- Serve as the primary point of contact for key merchants, and referral parters.
- Collaborate with account management and underwriting teams to onboard and maintain merchants efficiently.
- Maintain strong client satisfaction and retention rates through ongoing relationship management.
Cross-Functional Collaboration-
- Work closely with compliance, risk, and underwriting teams to align on acceptable merchant profiles.
- Coordinate with operations and product teams to tailor payment solutions that meet unique client needs.
Sales Reporting & Forecasting-
- Track and report KPIs, pipeline health, and revenue forecasts to management.
- Contribute to strategic planning and market expansion initiatives.

Required Customer Support Engineer
As a Technical Support, you will be regarded as a product expert and, as such, you will be involved in daily technical operations and escalations. The main responsibilities include performing customer installations and technical evaluations, developing and testing and solutions in strategically and tactically significant applications and use cases, including File protocols, Machine learning, Object Storage, and high-performance computing, at customer sites and in the lab. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customer and the development team.

We are seeking an experienced and highly skilled Senior Python Backend Developer to join our dynamic team.
You will be at the heart of our engineering efforts, responsible for designing, developing, and maintaining the high-performance, scalable, and secure cloud-based solutions that power our Fintech Compliance and Risk management products.
Working with cutting-edge technologies like Python, Node.js, and AWS, you will build innovative, low-latency, and highly available systems that form the core of our business. In this role, you will be instrumental in shaping our technical architecture and driving excellence in a fast-paced, evolving environment.
Key Responsibilities:
Architecture & Development: Lead the design and development of robust, scalable, and secure backend systems and APIs, primarily using Python.
Cloud Infrastructure: Architect, build, and maintain high-scale solutions on modern cloud platforms (specifically AWS) to ensure reliability, scalability, and performance.
System Performance: Design and implement services optimized for low-latency processing, high availability, and fault tolerance for mission-critical financial applications.
Technical Leadership: Provide technical leadership and mentorship to junior and mid-level developers, fostering best practices in code quality, testing, and maintainability.
Product Focus: Develop and enhance Compliance and Risk management products for the Fintech sector, ensuring they meet strict regulatory requirements and industry standards.
Optimization & Reliability: Take ownership of system performance, scalability, and reliability. Proactively identify and resolve bottlenecks in code and architecture.
Collaboration: Work closely with cross-functional teams, including frontend developers, DevOps engineers, and product managers, to deliver seamless end-to-end solutions.
Innovation: Stay current with emerging technologies and industry trends, driving the adoption of new tools and frameworks to solve complex challenges effectively.

we're looking for a strong DevOps engineer to play a pivotal role in designing and implementing robust solutions across our infrastructure and applications.
If you have a passion for building secure-by-design systems, a deep understanding of both infrastructure and application security principles, and the ability to translate complex requirements into actionable blueprints, we want to hear from you. You'll be instrumental in shaping security landscape, ensuring our platform remains a trusted and secure environment for our global users.
What You'll Be Doing:
This is a hands-on position. You need to love writing Python, working with APIs, and codifying infrastructure. Lead the architectural design and implementation of solutions for cloud infrastructure, network, and applications.
Get your "hands dirty", fearlessly working on our most complex and risky problems involving production systems and networks.
Constantly push optimizations and best practices. Define and maintain security standards, frameworks, and best practices across the organization.
Collaborate closely with engineering, product, and operations teams to integrate security seamlessly into the development lifecycle and infrastructure deployments.
Evaluate and recommend security technologies and tools to enhance security posture.
Develop security reference architectures and patterns to guide engineering teams in building secure solutions.
Participate in threat modeling and risk assessment activities to proactively identify and mitigate potential security threats.
Provide expert guidance and mentorship to engineering teams on security-related topics.
Stay current with the latest security trends, threats, and technologies, and translate them into actionable strategies .

We are looking for a Software Developer.
The employee in this role will develop technological solutions for the Finance department, including backend work in Python and frontend work in React. The position involves collaborating with finance team members and accountants to deliver efficient solutions for the departments needs.
The developer will be responsible for managing projects from definition to launch, with support and guidance as needed.
Key Responsibilities:
Develop software systems to improve processes in the Finance Department, using Python and React.
Collaborate with finance staff and accountants to understand business needs and adapt solutions accordingly.
Provide quick and effective solutions to technological problems, while maintaining code quality and system reliability.
Take part in the full development lifecycle, including planning, development, integration, and maintenance.
Meet deadlines and execute plans according to the departments changing needs.
Work independently and proactively, taking responsibility for assigned tasks.
Communicate progress and updates to relevant stakeholders.

We are looking for a Customer Service Representative.
As a Customer Experience Representative, you will be our customers' primary point of contact, providing exceptional support.
You will work in a 24/7 customer service center, ensuring seamless support around the clock.

Were looking for a passionate, creative, and highly motivated Product Designer to join our Mobile and Web Product teams.
The team is responsible for all aspects of product development for the Rider, Driver Apps, and Business platform, used by millions of users globally.
As a product designer, you will be involved in all the development aspects of wide range of products and features: from the initial research, user-journey design, wireframing, and prototyping to the launch and beyond. Youll be collaborating with other product designers, product managers, and engineers.
We expect you to be:
Owner of the product's overall look and feel.
Product thinker identifying and understanding users needs and new opportunities derived from them.
Problem solver taking complex problems and coming up with well-researched and elegant solutions based on the use of UX methodology.
Data-driven designer making design decisions based on data, user behavior, and measurable outcomes to ensure impact and continuous improvement.
Pixel-perfect freak compromising on the smallest details.
Team player demonstrating great interpersonal skills while interacting with the product managers R&D teams and other stakeholders.
Fast learner evolving fast, while being capable of learning from both success and failure.

We are seeking service-oriented representative to provide frontline service to customers requiring taxi services at the Israeli airport.
Working Hours:
Shift work, 24/7 availability.: Morning: 6am-14pm, Afternoon:14pm-22pm, Night: 22pm-6am
This position is highly suitable for students.

Were currently looking for a Product Analyst to support the Marketplace & Supply product areas , focusing on Drivers app & portal experiences, Consumer services and Marketplace tools.
As a Product Analyst, you will go beyond the numbersdefining, analyzing, and translating data into actionable insights about our business, users, and product features. Youll also design and analyze both randomized and non-randomized experiments to optimize performance
Youll work closely with Product Managers, UX Designers, Developers, Analysts, and stakeholders from other business units to drive key product decisions and shape the product strategy and roadmap.
The ideal candidate is passionate about product analytics, user experience, and applied statistics, with a strong drive to make an impact by leveraging both quantitative and qualitative insights to inform business decisions.
Key Responsibilities:
Conduct quantitative research to drive product recommendations, including cohort analysis, user personas, behavioral segmentation, forecasting, and impact analysis
Design and analyse randomised and non-randomised experiments to optimise product performance and understand user behaviour
Collaborate with cross-functional stakeholders to identify business needs and execute end-to-end analytical projects.
Deliver clear, effective presentations of insights to stakeholders at all levels, using visual representations of data.
Develop and automate reports; build and refine dashboards to provide scalable insights for multiple stakeholders.
Analyze our strategic position against competitors and provide insights that drive value and support our vision.
Define key metrics, analyze usage patterns, and solve challenges that hinder progress toward objectives and key results (OKRs).Lead independent research and develop new analytics methods during dedicated weekly project time.

Were looking for an Employee Experience Lead to join our People team. Someone whos passionate about building culture, purpose, and growth as strategic drivers of business success. In this role, youll help shape an environment where every employee feels meaning, connection, and the freedom to grow, turning culture into a true business advantage.
What am I going to do?:


* Design and execute an Employee Experience strategy aligned with our business goals.
* Build and promote company values and behaviors that drive performance and belonging.
* Partner with leaders to embed continuous learning and growth in the flow of work.
* Design employee journeys that enhance engagement, purpose, and productivity.
* Use data and insights to measure cultural impact and recommend improvements.
* Collaborate with executives to connect people, purpose, and performance.
* Leverage storytelling and communication to bring culture and strategy to life.
Equal opportunities:
We prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Wק e are proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, we will provide accommodation to individuals with disabilities or a special need.

We are seeking a Senior Product Manager for Getts Marketplace team to focus on delivering data-driven solutions that will grow and optimise our marketplace, while simultaneously enhancing driver experience and earnings.
You will be instrumental in driving the vision and execution of our roadmap, collaborating with numerous stakeholders across multiple territories.As a Senior Product Manager, you will join Marketplace product team, leading the on-demand revolution in transportation and new verticals across all our markets.
Our Product team is dedicated to providing the leading marketplace offering for ride-hailing, including taxi services, delivery, and large transportation, ensuring the most reliable experience for our rides.
The Marketplace team is specifically responsible for:
Building and maintaining the platform for drivers and couriers to work , encompassing both backend systems and driver-facing applications.
Developing dynamic, ML-driven marketplace solutions for matchmaking, pricing, earnings and broader optimisation.
Managing driver and courier personas.
Integrating external supply partners (other taxi companies).
And much more!

We are seeking a highly impactful individual who excels in individual contributions but also significantly elevates the team's overall performance. An Engineer with a can-do attitude who has what it takes to ship state of the art applications using cutting-edge technologies.
As an iOS Engineer, youll be joining a diverse team of professionals with some of the brightest, sharpest, and analytical minds.
You will have a huge impact on our products, taking full ownership of features E2E, and having a great influence inside the team, on both the rider and driver apps.
What you can expect from us:
You'll work with the latest technologies, including TCA, Swift UI, Swift Concurrency, and more
Work with a product team that maintains high UX/UI standards and a robust design system, making it easy to build elegant, consistent, and user-friendly features
Our apps heavily utilize RxSwift, and our team is at the forefront of RxSwift and Functional Reactive Programming (FRP)
We maintain very high standards of quality and stability, with our crash-free session rate typically at an impressive 99.98%
We automate a lot of tedious tasks like signing, releasing, localizing, and testing, freeing you to focus on developing awesome features
We foster a culture where self-initiative is encouraged, and developers are empowered to push their own ideas, not just work on planned tasks

We are looking for a Staff DevOps Engineer.
As a Staff DevOps Engineer, you will own production infrastructure across our cloud environments and work closely with platform, dev-infra and automation tests teams to drive operational excellence.
You need to be ready to lead cross-team initiatives, proactively identify areas for optimization, and define scope both for yourself and the team.
You will be responsible for:
Keeping production stable and working, having a dedicated team as a first line of support
Improvement of existing CI/CD processes based on the feedback from product and infra teams
Improving the organization's FinOps posture