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we are looking for a Junior Tech CSM.
Responsibilities:
Receive and process customer orders for SIM cards through various channels (phone, email, online, etc.)
Pack, and prepare SIM card orders for shipment
Activate SIM cards using the companys activation platform or software
Ensure all orders are fulfilled in a timely and efficient manner
Maintain inventory levels of SIM cards and notify management of any stock discrepancies
Package orders securely using appropriate materials to prevent damage during shipping
Collaborate with shipping/logistics team to ensure smooth delivery of orders
Provide excellent customer service and handle any order-related inquiries or issues
Adhere to all company policies, procedures, and quality standards
Guide customers through troubleshooting steps, including configuration checks, module diagnostics, and network testing.
Assist customers in configuring and setting up IoT devices, cellular modules, and gateways for seamless integration with cellular networks.
Assisting with other tasks provided by other team members
Identify needs for training and schedule appropriately to conduct
Working together with other team members in order to improve customer Service procedures

Were looking for a team member with strong coding skills, a system -level mindset, and a passion for quality.

Location Work Model:
Full Time position
Hybrid position with 1-2 days per week in the office in Tel Aviv

This is a highly hands-on leadership role, combining deep technical involvement with ownership of the domain and team. You will lead and grow a team of engineers while remaining closely involved in architecture, design, and critical parts of the system.

You will own the deployment domain end-to-end - from infrastructure and backend services to customer experience - and play a key role in shaping how delivers its product across AWS, Azure, GCP, and on-prem environments.

This role sits at the intersection of engineering, product, and customer-facing delivery, with direct impact on customer success and company growth.


Responsibilities
Team Leadership & Ownership

Lead and grow the Backend & Deployment team, including hiring, mentoring, and developing engineers.
Drive execution, prioritization, and delivery while maintaining high engineering standards.
Foster a strong ownership culture and create clarity in a fast-paced, evolving environment.
Take full end-to-end ownership of the deployment domain, including reliability, scalability, and customer experience.
Partner closely with Product, R&D, Sales Engineering, and Customer Success to align priorities and deliver customer value.
Hands-on Technical Leadership

Remain deeply involved in the system - contributing to architecture, design, and critical development efforts.
Lead the design and evolution of deployment architectures across multi-cloud (AWS, Azure, GCP) and on-prem environments.
Work hands-on with Kubernetes, Infrastructure-as-Code (Terraform), and backend services.
Drive improvements in scalability, automation, observability, and resilience.
Collaboration & Customer-Facing Work

Act as a technical escalation point for customer deployment and integration issues, working closely with Solutions Engineering and Support.
Collaborate with external-facing teams (Customer Success, Solutions Engineering, Sales Engineering) on customer deployments and integrations, including participating in calls or troubleshooting sessions when needed - sometimes during US business hours.

This role sits at the intersection of cloud infrastructure and backend engineering. You'll build and maintain the Infrastructure-as-Code and tooling that customers use to deploy Sentra across AWS, Azure, and GCP - including Kubernetes-based, VM-based, and on-premise environments. Alongside that, you'll develop the backend services that power the deployment lifecycle: orchestration, provisioning, environment management, health monitoring, and deployment verification - time-critical services where reliability directly impacts the customer experience.

The role blends hands-on engineering, cloud architecture, and customer-facing technical work. You'll collaborate with Solutions Engineering, Support, and customers directly to ensure deployments are smooth, secure, and scalable.


Responsibilities
Customer Deployment

Develop and maintain Infrastructure-as-Code (Terraform, CloudFormation) that customers use to deploy and integrate the product into their cloud environments.
Design customer-deployable cloud architectures across AWS, Azure, and GCP, including networking (VPC/VNet, routing, NAT, PrivateLink / private endpoints) and security primitives.
Build and maintain deployment tooling (CLI tools, installers, templates, automation) to simplify customer setup and upgrades.
Develop and maintain our Kubernetes-based deployment (Golang, Helm) for either cloud-native or on-prem environments.
Backend Deployment Services

Build and maintain backend services (Python, TypeScript) that power the deployment lifecycle - including orchestration, provisioning, and environment management.
Develop health monitoring and deployment verification services that ensure reliable, validated deployments with minimal customer friction.
Design and improve APIs that manage customer environments, ensuring they are robust, well-documented, and easy to integrate with.
Own the reliability and performance of time-critical deployment services where latency and correctness directly affect customer experience.
Collaboration & Customer-Facing Work

Act as a technical escalation point for customer deployment and integration issues, working closely with Solutions Engineering and Support.
Collaborate with external-facing teams (Customer Success, Solutions Engineering, Sales Engineering) on customer deployments and integrations, including participating in calls or troubleshooting sessions when needed - sometimes during US business hours.

We are looking for a Data Analyst with strong Python and engineering capabilities to join our Data team.

This is not a traditional analytics role - it combines data analysis with hands-on development. You will work extensively with Python as part of your day-to-day work, building scalable data processes, evaluation frameworks, and classification logic that directly impacts our product.

Our team works on large-scale data systems, leveraging ML capabilities such as NER and LLMs, alongside robust engineering and analytics to deliver insights across millions of files and tables daily.


Responsibilities
Design and implement data classification logic to expand coverage of sensitive data types, owning the process end-to-end - from research and analysis to production deployment
Develop Python-based workflows and tools for data processing, evaluation, and automation
Build and maintain data pipelines and monitoring systems to track product performance and data quality
Create automated frameworks to evaluate and benchmark model performance
Collaborate closely with R&D and take part in discussions around AI/ML solutions and product direction

We are looking for a Senior Backend Engineer to join our R&D team and play a pivotal role in building Sentras multi-cloud scanning system. This position is ideal for engineers who excel in solving large-scale challenges within a fast-paced startup setting, and who are passionate about pushing the boundaries of data security in a cloud environment.


Responsibilities
Lead the design and development of our cloud scanning orchestration system, ensuring efficiency and scalability across multiple cloud environments.
Handle multiple system interactions, working with microservices and cloud-native components to build a robust and flexible scanning solution.
Research various Datasources APIs in order to develop connectors and perform efficient data scanning.Develop and implement efficient data scanning connectors by researching the APIs of various data sources.
Collaborate closely with cross-functional teams, including R&D engineers, product managers, and solution engineers, to deliver end-to-end features and tackle complex engineering challenges.
Gain a high-level architectural perspective while maintaining the ability to dig into technical specifics and optimize system performance.

We are looking for a Senior Data & Machine Learning Engineer to operate at the intersection of data platform engineering and machine learning enablement. This role is responsible for building scalable, efficient, and reliable data systems while enabling Data Science and Analytics teams to develop and deploy ML-driven features.

You will take ownership of the data and ML infrastructure layer, ensuring that pipelines, storage models, and compute usage are optimized, while also shaping how data workflows and ML solutions are designed across the organization.


Responsibilities
Data Platform & Infrastructure

Design, build, and maintain scalable data pipelines and storage systems supporting analytics and ML use cases
Ensure compute and cost efficiency across pipelines, storage models, and processing workflows
Own and improve data orchestration, transformation, and serving layers (e.g., Spark, DBT, streaming/batch systems)
Build and maintain shared infrastructure components, including:
IO managers and data access abstractions
Integrations with DBT, Spark, and other data frameworks
Internal tooling to improve developer productivity and reliability
ML Enablement & Collaboration

Partner closely with Data Science to design and productions ML solutions for new features and research initiatives
Translate experimental models into robust, scalable production systems
Support feature engineering, training pipelines, and inference workflows
Help define best practices for ML lifecycle management (training, validation, deployment, monitoring)
Data Quality, Governance & Best Practices

Enforce best practices for building and maintaining data processes across Data Analyst and Data Science teams
Define standards for:
Data modeling and transformations
Pipeline reliability and observability
Testing, versioning, and documentation
Improve data quality, consistency, and discoverability across the organization
Performance & Reliability

Optimize systems for performance, scalability, and cost efficiency
Monitor and troubleshoot data pipelines and ML systems in production
Implement observability (logging, metrics, alerting) across data workflows

We are seeking a highly experienced Software Architect to join our team and take ownership of designing and developing complex systems that directly impact our technology. In this role, youll work cross-functionally with R&D teams to build solutions that address critical needs, drive efficiency, and lead meaningful processes within the organization.


Responsibilities
Architectural Design & Strategy: Define and develop scalable and efficient system architectures.
Mentorship & Technical Leadership: Guide and mentor R&D teams, ensuring best practices and high-quality technical decisions.
Raise the Bar - Inspire and guide the team to achieve excellence in software engineering, consistently setting high standards for outstanding delivery.
Cross-functional Collaboration: Work closely with engineering, product, data science teams, and other stakeholders to translate business needs into technical solutions.
Problem Solving: Analyze and resolve complex technical challenges with innovative solutions.
Performance Optimization: Ensure system reliability, scalability, and performance through architectural improvements.

As a Site Operations Associate, you will own the day-to-day operations of our Tel Aviv office. Based full-time at the front desk, youll serve as the central point of contact, ensuring a seamless and high-quality office experience.
This is a hands-on, independent role where youll balance front-desk responsibilities with operational and administrative tasks, including vendor management, budgeting, and cross-functional coordination.
Were looking for someone highly organized, proactive, and detail-oriented, who can take full ownership and keep the office running smoothly and efficiently.
What Youll Do:
End-to-End Office Management: Own the daily operations of the Tel Aviv site, including front-desk management, inventory, maintenance, and serving as the primary address for all office-related needs.
Budget & Financial Ops: Manage the office budget with precision. You will work closely with the Finance department, overseeing invoices, tracking expenses, and ensuring cost-effective procurement.
Operational Excellence: Maintain and improve administrative best practices. Youll be the bridge between Finance, Legal, HR, and IT to ensure the office infrastructure supports our growth.
Vendor & Supply Chain Management: Negotiate with and manage external suppliers to ensure high-quality service and operational efficiency.
Employee Experience Execution: Lead the logistics and execution of company events and holiday celebrations.