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we are looking for an experienced Chief Architect to lead the architectural vision and technical strategy for our platform. In this role, you will define and drive the long-term architecture of our Threat Exposure Management platform, ensuring scalability and innovation as we continue to grow exponentially. You will work closely with Engineering and executive leadership to design complex systems, guide technical decisions, and help shape the future of our technology.
About us
The company Threat Exposure Management Platform is the first and only consolidated platform that integrates with your security tools to reveal, remediate, and mitigate exposure risks across your entire infrastructure. Backed by Sequoia Capital and Cyberstarts, our company uses an agentless approach to reveal what is truly exploitable, while reducing manual prioritization and remediation through automated response workflows
What you will do
Define and lead the overall architecture strategy of our companys platform.
Design scalable, secure, and resilient distributed systems.
Partner with Engineering leadership to guide technical direction and architecture decisions across teams.
Lead the design of complex cross-platform integrations with security tools and enterprise environments.
Ensure architectural consistency, performance, and scalability as the company grows.
Mentor senior engineers and architects and help elevate engineering standards across the organization.
Evaluate and introduce new technologies, frameworks, and architectural patterns.
Drive architectural reviews and ensure best practices in system design, reliability, and security.

We are looking for a GRC specialist who is excited to build and scale a modern compliance and security program from the ground up. This role is not just about maintaining SOC 2 and ISO certifications. It is about embedding security into our product, our engineering culture, and every customer conversation. You will partner closely with Engineering, Sales, and Leadership to turn compliance into a strategic advantage and help our company earn and maintain the trust of some of the most security-conscious organizations in the world.
About us:
The company Threat Exposure Management Platform is the first and only consolidated platform that integrates with your security tools to reveal, remediate, and mitigate the risk of exposures across your entire infrastructure. Backed by Sequoia and Cyberstarts, our company uses an agentless approach to reveal what is truly exploitable while reducing manual prioritization and remediation through automated response workflows.
What you will do:
Own and manage our companys security compliance program, including SOC 2, ISO 27001, and other relevant frameworks
Lead the response to customer security questionnaires and vendor security assessments, ensuring timely and accurate completion
Build and maintain our companys internal security controls framework and evidence collection processes
Establish and manage continuous compliance monitoring and validation initiatives
Develop and maintain security policies, standards, and procedures that support both compliance and business objectives
Manage relationships with external auditors and assessors during compliance audits
Drive security awareness training and secure development practices across the organization
Support customer-facing security conversations during sales cycles and onboarding
Monitor regulatory changes and emerging compliance requirements relevant to SaaS platforms
Build scalability into GRC processes through automation and tooling improvements.

we are looking for an experienced Technical Support Engineer to join our Customer Success team.
In this role, you will be the front line of our companys customer experience, working directly with customers to troubleshoot complex technical issues, provide timely solutions, and ensure a seamless experience across our platform. You will collaborate closely with Product and R&D teams to resolve bugs, improve usability, and help shape the product roadmap. This role is ideal for someone who thrives on problem-solving, enjoys working directly with customers, and wants to make a tangible impact in a fast-paced SaaS startup environment.
About us
The company Threat Exposure Management Platform is the first and only consolidated platform that integrates with your security tools to reveal, remediate, and mitigate the risk of exposures across your entire infrastructure. Backed by Sequoia Capital and Cyberstarts, our company uses an agentless approach to reveal what is truly exploitable, while reducing manual prioritization and remediation through automated response workflows.
WHAT YOU WILL DO
Customer Support & Case Management
Manage incoming support tickets and technical inquiries through the ticketing system, ensuring timely responses and resolutions that meet or exceed defined SLAs.
Investigate and troubleshoot customer issues across the platform, integrations, APIs, and data pipelines.
Provide clear and consistent communication to customers throughout the lifecycle of a case.
Customer Advocacy
Serve as the voice of the customer internally by identifying patterns, recurring issues, and improvement opportunities.
Escalate complex technical issues and collaborate with R&D and Product teams to resolve bugs and address feature gaps.
Cross-Functional Collaboration
Work closely with Product, Engineering, and Customer Success teams to ensure customer feedback and issues are prioritized appropriately.
Assist in validating fixes and communicating updates back to customers.
Documentation & Self-Service
Create and maintain high-quality documentation, including troubleshooting guides, FAQs, and knowledge base articles.
Help build self-service resources that empower customers and reduce ticket volume.
Contribute to internal knowledge sharing and support team best practices.
Process & Support Operations
Track and report key support metrics, including response time, resolution time, and customer satisfaction.
Identify workflow bottlenecks and propose improvements to support processes and tooling.

As an Enterprise Professional Services Engineer, you are the technical architect and relationship lead for our most strategic global accounts. You own the technical success of the customer journey, focusing on Solution Design and the Integration Strategy required to make our company the heart of a modern IT stack.
This is a high-impact role for a consultant-engineer hybrid. You will be expected to leverage deep API architecture knowledge, advanced scripting, and creative problem-solving to design bespoke solutions that bridge the gap between our company and complex enterprise ecosystems. You are the "Bridge" between business requirements and technical reality.
Key Responsibilities
Integration Design & Scripting Excellence
Architect Integration Solutions: Lead the technical design of complex integrations using REST APIs and webhooks to seamlessly connect our company with enterprise stacks such as ServiceNow, Salesforce, Okta, and Azure.
Advanced Automation Scripting: Utilize PowerShell and Python to automate complex IT workflows, data migrations, and system synchronizations tailored to enterprise security and compliance standards.
Technical Strategy: Design end-to-end migration paths for Enterprise customers, moving them from legacy infrastructure to a modern, AI-first our company environment.
AI-Driven Workflows: Design and implement AI-driven automation logic that reduces manual overhead and optimizes operational efficiency for global IT teams.
Relationship & Project Leadership
Lead the Relationship: Serve as the primary technical point of contact, managing stakeholder expectations and translating high-level business goals into technical solution blueprints.
Project Execution: Own the full project lifecycle from a leadership perspective-ensuring on-time delivery, technical validation, and a "white-glove" customer experience.
Global Travel: Travel abroad up to 25% of the time to conduct on-site architectural workshops, lead high-stakes deployments, and build face-to-face rapport with strategic partners.
Communication
English - High proficiency: You must be able to present complex technical architectures to C-suite stakeholders with clarity, authority, and professional polish.
Solution Documentation: Produce high-quality architectural diagrams, technical implementation guides, and API mapping documentation.

Were looking for a creative, strategic, and detail-oriented Product Designer to help shape the future of our comopanys all-in-one Remote Monitoring and Management (RMM) platform- now evolving into Autonomous IT.
Youll design the system end-to-end: from the core monitoring, management, and reporting tools IT pros rely on every day, to new AI-powered capabilities like Autopilot IT and Copilot that extend their reach and speed. Your work will help IT pros and the employees they support unlock a new era where IT runs itself-smarter, faster, and always in control.
What Youll Do
Lead design projects across the full RMM system, from foundational workflows to AI-enhanced features.
Own end-to-end design: research, ideation, interaction design, prototyping, and developer handoff.
Design cohesive platform experiences- ensuring AI agents feel like natural extensions of the tools and systems IT pros already use.
Collaborate cross-functionally with PMs, engineers, UX writers, and researchers to define problems and co-create solutions.
Advocate for the user by applying UX best practices, accessibility standards, and data-driven decision-making.
Apply our design system to create consistent, high-quality experiences across the platform.
Communicate design rationale clearly to stakeholders at all levels.
Iterate rapidly on feedback and usability findings, balancing speed with quality.

We are seeking a Client Manager with 1-3 years of experience to join one of our client squads. In this role, you will take ownership of client activity, oversee day-to-day operations, and ensure measurable business impact. Acting as a key member within your squad, you will manage ongoing projects and initiatives, collaborate with cross-functional teams, and collaborate with team members - all while identifying new opportunities for growth. This role is ideal for someone looking to grow from execution into ownership and strategic thinking.
Responsibilities:

* Take ownership of client work within the Squad: manage client work plans including tasks, timelines, financial processes, and client meetings (agendas, presentations, recaps).
* Build a strong understanding of clients businesses and digital activities- products, services, competitors, KPIs, and marketing initiatives.
* Support upsell and cross-sell initiatives together with the Squad Manager and Growth Leader.
* Collaborate with media, creative, SEO, and data teams, supporting task prioritization and workflow management
* Develop, train, and mentor Junior Client Managers in line with the training program.
* Leverage AI tools to support research, streamline workflows, and identify growth opportunities.