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We are looking for a talented Developer Support Engineer (suitable for a Student Position) to join our team to help us support our growing global customer-base.

RESPONSIBILITIES:
Investigate & Resolve technical issues escalated from support agents.
Identify the root cause for issues.
Analyze system logs and dashboards to streamline troubleshooting.
Develop scripts for debugging and automating.
Reproduce customer scenarios for resolving relevant bugs/features.
Maintain and improve a knowledge base of known issues and solutions.
The position includes liaising with CS, QA, Delivery and Sales teams.

We are seeking a strategic Customer Success Manager to own the end-to-end journey for our enterprise accounts. You will act as a trusted advisor, ensuring large-scale organizations realize maximum value while you proactively identify opportunities for retention and growth and your insights directly impact what we build next.

Key Responsibilities
Strategic Partnership: Act as the primary point of contact for enterprise accounts, aligning our solutions with customer business goals through tailored success plans.
Onboarding & Value Realization: Lead the onboarding and adoption process to ensure a seamless, outcome-focused journey from day one.
Retention & Expansion: Monitor account health to proactively mitigate churn risks and identify upsell/cross-sell opportunities based on evolving customer needs.
Performance Insights: Conduct regular business reviews (QBRs) for senior stakeholders, delivering data-driven insights and strategic recommendations.
Cross-Functional Advocacy: Champion the "voice of the customer" internally, collaborating with Product and Sales to influence the roadmap and enhance the user experience.
Technical Operations: Be responsible for system configurations, site setups, and live environment data while maintaining a strong understanding of technical integrations (APIs/scripting).
Data Integrity & Support: Conduct detailed data analysis to support strategic decision-making and participate in QA processes to ensure data integrity and system functionality. Oversee and prioritize support issues, ensuring timely and effective resolution in partnership with internal teams.

We are hiring a Business Development Representative who will be responsible for identifying and developing strategic business relationships with potential prospects in North America.

We are seeking someone with an entrepreneurial spirit, a do-er attitude, with a passion for people.

This position will be worked according to US hours (East Coast).

Essential Duties and Responsibilities:
Develop and maintain a robust deal pipeline toward targeted entities to continuously grow the business and generate sales.
Making cold calls or reaching out to prospects.
Develop new business opportunities with potential customers at various stages of the sales cycle including targeting, prospecting
Participate in the deal cycle - follow-ups, create presentations and business cases.

We are looking for a talented Senior Backend Java Engineer to join our team and build cutting-edge solutions for the logistics world. Youll work on designing, developing, and implementing features for a robust and scalable platform that transforms how businesses deliver goods and services.

RESPONSIBILITIES:
Design, plan, and execute the roadmap for the team, focusing on introducing new ways to improve application performance.
Work on the design of complex features across the platform.
Collaborate with product managers to understand business requirements and translate them into technical solutions.
Work with team members on technological and architectural topics to drive engineering excellence.

Were looking for a Senior Data & Analytics Architect to join our team and work directly with startup CTOs, engineering teams, and account teams. This is a hands-on, customer-facing architecture role where you will design and deliver production-grade data platforms on AWS.
The role is focused on turning real business problems into working systems, from early discovery and architecture design to supporting implementation. This is not a pure strategy or management role, its about making clear technical decisions and ensuring they hold up in production.
📍 Work location: hybrid from Tel Aviv
Key Responsibilities
Design and deliver end-to-end data platforms on AWS, covering ingestion, storage, processing, and serving layers, including Well-Architected reviews and contribution to SOWs and HLDs
Work directly with startup customers to understand requirements, challenge assumptions, and shape practical solutions
Lead technical discussions, workshops, architecture reviews, and POCs
Translate ideas and early concepts into clear architectures, including HLDs, SOWs, and implementation direction
Make and explain trade-offs across cost, performance, scalability, and complexity
Stay close to delivery, supporting teams to ensure solutions are implemented correctly
Collaborate with Data Engineers, DevOps, Solution Architects and Account Managers to move projects from concept to production
Contribute to internal standards, reusable patterns, and reference architectures
Operate in a fast-paced, project-based environment with multiple customer engagements
Stay up to date with modern Data Engineering and Analytics practices, and contribute to internal enablement, patterns, and knowledge sharing
Work in a customer-facing environment that includes occasional travel, both locally for meetings and events, and internationally around once per quarter

We are seeking a talented QA engineer to design testing procedures for our software applications. In this role, you will be responsible for analyzing the functionality of applications and designing tests to validate their performance. You will also be required to identify bugs and collaborate with the software design team.

Responsibilities
Plan, execute, and oversee product inspection and testing for quality, conformance to specifications, and acceptance criteria.
Collaborate with cross-functional teams to deeply understand product requirements and translate them into test coverage.
Design, develop, and execute test cases, scenarios, and scripts for both manual and automated testing workflows.
Conduct thorough regression testing to identify defects, verify bug fixes, and protect against regressions.
Work closely with developers to reproduce, isolate, and debug issues - bridging the gap between QA and engineering.
Contribute to the design and implementation of automated testing frameworks and internal tooling.
Document test procedures, results, and defects clearly - keeping the team informed and the record clean.
Participate in regular team meetings and provide actionable feedback on product quality and testing strategies.
Provide training, guidance, and mentorship to QA team members on systems, policies, and core processes.

we are looking for a Senior Solutions Architect.
In this position, you will be a key member in the pre-sales process, working directly with global startup customers and cross-functioning with account managers to develop AWS solutions for the customers.
📍 Work location: hybrid from Tel-Aviv.
Key Responsibilities:
Meet with customers, understand their business challenges, and design AWS solutions that address them, covering architecture, cost-efficiency, scalability, and security through Statements of Work (SOW)
Analyze existing customer AWS architectures and propose improvement roadmaps
Collaborate cross-team with different departments to ensure solutions are designed according to AWS best practices
Build thought leadership in the cloud community by contributing to blogs, workshops, webinars, conferences, and more, representing Automat-it as a trusted voice in the ecosystem
Travel both locally (to meet with customers, partners, and attend local events) and abroad (at least once a quarter)

Were looking for a Solutions Architect Team Lead to manage, recruit, and mentor our Israeli and CEE Solutions Architects, as well as provide core services and also to provide technical pre-sales guidance to Automat-it customers while building long-term relationships, identifying pain points, and addressing them.
📍 Work location: hybrid from Tel-Aviv.
Key Responsibilities
Meet with customers, understand their business challenges, and design AWS solutions that address them, covering architecture, cost-efficiency, scalability, and security through Statements of Work (SOW)
Manage and mentor a team of Solutions Architects, including mentorship, professional team growth, recruiting and interviewing, and supporting the broader department's team expansion efforts.
Analyze existing customer AWS architectures and propose improvement roadmaps
Collaborate cross-team with different departments to ensure solutions are designed according to AWS best practices
Build thought leadership in the cloud community by contributing to blogs, workshops, webinars, conferences, and more, representing Automat-it as a trusted voice in the ecosystem
Travel both locally (to meet with customers, partners, and attend local events) and abroad (at least once a quarter)
Build a strong relationship with the AWS Startup SA community

We are seeking a talented QA engineer to design testing procedures for our software applications. In this role, you will be responsible for analyzing the functionality of applications and designing tests to validate their performance. You will also be required to identify bugs and collaborate with the software design team.

Responsibilities
Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables
Collaborate with cross-functional teams to understand product requirements and specifications.
Design, develop, and execute test cases, scenarios, and scripts for both manual and automated testing.
Conduct thorough regression testing to identify software defects and verify bug fixes.
Work closely with developers to reproduce, isolate, and debug issues.
Contribute to the design and implementation of automated testing frameworks and tools.
Document test procedures, results, and defects clearly and concisely.
Participate in regular team meetings and provide feedback on product quality and testing strategies.
Provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes.

We are looking for a skilled Product Manager with a passion for delivering cutting-edge products, to lead the definition, specification, and delivery of major features within our SaaS delivery logistics platform. You will work across the entire product lifecycle-from roadmap planning to execution and post-launch analysis-serving our enterprise customers globally.

Responsibilities:
Roadmap & Strategy: Participate in internal processes to define product priorities based on company goals.
Product Definition: Create clear and detailed requirements, use cases, epics, and user stories.
Backlog Management: Manage and prioritize a detailed product backlog for the development team.
UX & Design: Create wireframes and collaborate closely with the design team.
Analysis: Research both user behavior and analyze competitors to identify product improvements.
Execution: Support the development team daily by clarifying requirements and solving problems during the dev cycle. Lead product cycles with pre, execution and post processes.
Stakeholder Management: Set and manage expectations for business teams and customers through clear communication.
Feedback Loop: Gather customer feedback and translate it into actionable product tasks.Identify potential improvements on the product and the different workflows and define them.

As an TMS Analyst youd be joining the team working behind the scenes to protect us from bad actors; managing the risks that might have adverse impacts on our product, financials and our ability to meet client needs. Youll support the detection, analysis, and investigation of suspicious activities to ensure compliance with industry regulations and protect both us and our users interests. This role will involve assessing transactions, identifying potential risks, and collaborating with cross-functional teams to ensure suspicious activities are promptly investigated and addressed.

A day in a life and how you will make an impact:
The TMS Analyst will lead initiatives, in collaboration with the TLV Director of Compliance Operations and TLV TMS Team Lead, to handle the daily tasks to support our regulatory AML requirements.
Analyze transaction data and identify potentially suspicious activities in line with BSA/AML laws and regulations.
Review and investigate alerts generated by both automated transaction monitoring system as well as internal escalations from within the company, i.e. subpoenas, RFIs, fraud escalations, etc.
Conduct enhanced due diligence and escalate potential high-risk activities to senior management.
Prepare and submit Suspicious Activity Reports (SARs) in accordance with local regulatory guidelines.
Work cross-functionally to continuously improve monitoring processes and workflows.
Stay updated on relevant industry regulations and ensure our transaction monitoring processes are aligned.
Participate in ad hoc compliance and risk management projects.

We are looking for an experienced Senior Technical Services Engineer to join our dynamic team based in Israel. You will play a critical role in ensuring the smooth operation of our technical infrastructure and product flows. Your responsibilities will include providing tier 3 technical support for escalated issues, taking charge of building monitors, maintaining continuous vigilance over the production environment, and taking the lead in coordinating incident response efforts across different departments.

A day in the life and how youll make an impact:
Lead cross-functional efforts to identify, analyze, and address intricate technical challenges, fostering seamless collaboration between various support teams and engineering units. Additionally, assume responsibility for addressing complex support tickets and ensuring adherence to stringent SLAs, all while maintaining a commitment to meeting service level objectives.
Lead cross-functional efforts to tackle complex technical challenges, ensure smooth collaboration between support and engineering teams, handle complex support tickets, and meet SLAs.
Continuously monitor diverse processes across our systems, proactively identifying potential issues before they escalate. Additionally, engage in thorough research of issues arising from these monitoring activities and collaborate closely with the R&D team to develop effective resolutions. Simultaneously, contribute to ongoing improvements to our monitoring systems to elevate their efficacy and reliability.
Monitor system processes to spot potential issues early, research problems, collaborate with R&D for solutions, and enhance our monitoring systems.
Take an active role in incident management efforts while also contributing to continuous improvements in R&D processes. Diligently track key metrics and maintain proactive oversight to ensure sustained optimization.
Develop monitoring tools and drive process improvement initiatives to ensure smooth system operations and enhanced operational efficiency.

As our new Senior Product Designer, you will be instrumental in solving complex problems for our global users, setting the standards for UI components, interaction patterns, and product and visual design. You should have deep empathy for users and a strong commitment to user-centered design principles.

You will take ownership end to end, from research through prototyping to design and usability testing, and partnering with product managers, engineers, and content strategists to oversee people's experience with the product from conception to launch. You will design flows and experiences that are incredibly simple and elegant.

Please submit your portfolio or work samples as part of the application process.

How is your day going to look? What you will be doing?
Taking broad, conceptual ideas and turning them into something useful and valuable for our users.
Emphasizing a strong product strategy and vision (not just 'how should this look' but also 'what should we build next') to meet and enhance business goals across the company.
Designing flows and experiences that are incredibly simple and elegant.
Taking part in defining a design system to be used across multiple products and platforms.
Contributing to high-level strategic decisions with the rest of the product and executive teams.
Giving and soliciting feedback from other designers to continually reiterate and improve.
Partnering cross-functionally to oversee people's experience with the product from conception to launch.

We're looking for a Senior Full Stack Engineer to join our team!

A day in the life and how youll make an impact:
Each member of our team is an all-around player who influences the product from the overall experience to the development.
Youll be using top technologies like React, Node.js, AWS, and scalable databases to build a unique experience in B2B payments.
You should be passionate about engineering and building a product end-to-end, through the design, coding, testing, and deployment phases.

We're looking for a highly motivated Senior FP&A Analyst to join our finance team.

As a key financial position supporting our fast-growing company, you will gain exposure to all aspects of finance.

A day in the life and how youll make an impact:
Lead financial models to support forecasts and various ad-hoc requests, providing added-value insights to management to support business decisions.
Analyze the business activity and trends.
Building and maintaining yearly budget and rolling forecast.
Generating periodical financial packages, analyzing the company's results.
Working closely with different budget owners.