we are looking for a Salesforce Busines Analyst to join our growing Professional Services Team and to play a key role in designing solutions and translating complex business needs int efficient processes and technical plans. You will lead projects from scratch, manage all project documentation, and work closely with clients to resolve complex issues in a fast-paced environment.
Summary of Key Responsibilities
Understand customers needs, current workflows, and design implementation plan to address those needs.
Configure Salesforce platform in client environment as per Statement of Work and implementation plan.
Communicate the client's needs for the new implementation.
Work with client Success teams to successfully transition the account from the implementation period to the launch, training, post-launch, and adoption period.
Lead, define, and prioritize business functional requirements.
Set and manage deadlines with clients and internal team: assign responsibilities, monitor the progress of projects, create weekly client status.
Requirements: 2+ years of experience as Salesforce Business Analyst.
Design solutions, translate business needs into processes and systems and define business requirements into a technical plan.
Experience in creating and reviewing of all project documentation.
Team player with the ability to self-manage and execute projects from scratch.
Ability to work with clients to resolve complex issues.
Comfortable in a fast-paced environment.
Strong analytical skills required, including a thorough understanding of how to interpret client business needs and translate them into the application and operational requirements.
This position is open to all candidates.