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The Business application Specialist will be part of the Business Applications team and will play a central role in supporting, improving, and implementing business systems across the organization. This position combines day-to-day application ownership with project leadership responsibilities, including analyzing business needs, designing solutions, leading module or process implementations, training end users, and ensuring successful delivery.

Job Responsibilities

Serve as a key application specialist for SAP ByDesign and Salesforce, including support, configuration, enhancement, and ongoing improvement.

Own and manage selected in-house applications.

Gather business requirements and translate them into system solutions.

Lead implementation of modules and business processes from concept and design through testing, user training, go-live, and post-launch support.

Support global users across multiple regions, primarily in the US, France, and UK.

Prepare functional specifications, process documentation, training materials, and user guides.

Work with internal teams and external partners on system changes and projects.

We are looking for an excellent Production Quality Engineer to join the QA product team.



Job Description:

Serve as owner of the NCMR process: manage the end-to-end handling of non-conforming materials, products, and processes, including initiation, investigation and corrective/preventive actions in accordance with company procedures and regulatory requirements.
Monitor NCMR process including quality KPIs
Support for non-conformity investigations and assign effective corrective actions for NCMRs and ensure timely closure and documentation.
Perform / review Root Cause Analysis as part of NCMR process and assign relevant corrective actions.
Act as QA representative for Manufacturing Quality process
Conduct quality assurance activities such as data analysis and statistical evaluations, SOP review and approvals, audit preparation

We are looking for a highly skilled and talented Project Manager to join our team.

Job Description:

Manage projects successfully from the initiation phase until complete go-live while achieving projects main KPIs and success criteria

Drive the team and technical experts, ensuring technical feasibility

Define and manage resources in an effective and efficient manner

Develop and manage a detailed project schedule, work plan and project risks and adjust as needed

Lead a cross functional multidisciplinary team including R&D, QA, RA, Operations, and other core team members driving to successful and optimal delivery of project objectives

Provide project updates on a consistent basis to various stakeholders (Marketing, RA, QS, Clinical, Manufacturing, & Ops) about strategy, adjustments, and progress and escalate to management as needed

seeking an experienced Embedded Software Engineer to help develop advanced, reliable, and connected infusion systems. This role is ideal for a hands-on engineer with deep technical expertise who enjoys tackling complex challenges, owning system components end-to-end, and collaborating closely with multidisciplinary teams to deliver high-impact medical devices.



What Youll Do

Participate in the full development lifecycle from concept, architecture, and coding to integration, testing, verification, and production validation.
Design and implement embedded software for safety-critical medical devices.
Develop firmware, drivers, communication protocols, and RTOS-based components.
Collaborate with hardware, product, QA, and cloud teams to define and refine system requirements.
Support board bring-up and perform hardware-software integration and deep system debugging.
Build robust diagnostics, monitoring, and logging capabilities to enhance field performance.
Troubleshoot complex issues involving timing, real-time behavior, connectivity, and stability.
Contribute to architecture discussions, code reviews, and continuous engineering improvements.
Ensure development aligns with medical-grade quality, safety, and cybersecurity standards.

As a leading provider of healthcare solutions, we are expanding our engineering team and looking for a Senior Full Stack Engineer to join us in delivering high-quality, scalable web applications and cloud-based services that power our innovative products.



What Youll Do

Design and implement scalable microservices and distributed systems

Lead system architecture decisions and contribute to long-term technical direction

Own production services, reliability, scalability, performance, and security

Design RESTful and event-driven APIs

Improve system observability, resilience, and cloud efficiency

Collaborate with Product to translate requirements into scalable solutions

Mentor engineers and participate in code and design reviews

We are seeking a highly skilled and motivated Technical Writer to join the Education Teams effort in auditing, revamping, and creating content for our customer-facing Help Center/Knowledge Base. This role is critical as the quality and structure of the documentation will directly feed and train our new AI support tools and directly support our customers.
Our Education team members have a deep desire to fully understand complex concepts, then be able to break them down to present them in a well-structured yet simplified and engaging manner.
The ideal candidate will be a strategic thinker who is a team player and an educator at heart, passionate about technology, with a deep understanding of technical documentation standards, information architecture, and the specific requirements for AI-ready content, training and education methodologies.
Responsibilities:
Knowledge Base Revamp & AI Optimization:
Conduct a comprehensive audit of the existing Help Center content for accuracy, clarity, completeness, and consistency as we migrate to a new tool.
collaborate and maintain a new information architecture and content structure optimized specifically for ingestion and utilization by AI support tools (e.g., clear, concise articles, defined topic boundaries, robust tagging/metadata).
Collaborate with the AI/Engineering teams to understand the technical requirements for content delivery to the AI platform and establish content governance rules.
Content Creation and Management:
Write, edit, and publish high-quality, user-friendly technical documentation, including tutorials, how-to guides, troubleshooting steps, and feature overviews for our SaaS product.
Understand target audiences to be able to accommodate the different roles and personas.
Ensure all content adheres to our brand voice, style guide, and technical accuracy.
Manage the documentation lifecycle within the chosen Knowledge Base platform (Confluence, Intercom).
Cross-functional Collaboration:
Work closely with Product Managers and Engineers to document new features and updates before launch, for both internal and external users.
Partner with the Customer Support team to identify key pain points and knowledge gaps that can be addressed by improved documentation and AI routing.
Provide feedback to the product team on UI/UX improvements based on content structure and user confusion.
Metrics and Improvement:
Establish and track key performance indicators (KPIs) related to documentation effectiveness, such as content usage, search success rates, case deflection rates attributable to the AI, and content quality scores.

We are seeking a high-impact Strategy & Operations Manager to act as a force multiplier for our Strategy team. In this role, you will bridge between high-level corporate vision and on-the-ground execution. You will not only shape our long-term growth strategy but also build the "operational muscle" required to execute it. Working hand-in-hand with the Head of Strategy, you will lead cross-functional transformative projects and orchestrate the companys decision-making rhythm. This is a role for a "builder" who thrives at the intersection of data, strategy, and operations.
Strategic Planning - Develop and execute strategic plans that drive growth, such as entering new markets, refining customer segmentation, and optimizing pricing and packaging strategies.
Executive Operating Rhythm - Orchestrate key business planning cycles, including annual planning, OKRs, quarterly business reviews (QBRs), and reporting mechanisms.
Cross-Functional Leadership - Initiate and drive complex, cross-functional initiatives from ideation to execution, breaking down silos to ensure company-wide alignment on critical goals.
Operational Excellence & Innovation - Identify friction in our operational processes, design and implement scalable solutions and advanced tools to improve efficiency and time-to-impact.
Data Storytelling & Insights - Perform in-depth analyses to translate data into actionable insights and compelling recommendations for the executive team.
Market Intelligence & Competitive Edge - Conduct comprehensive market research and competitive analysis to identify threats and opportunities, keeping Optibus ahead of industry trends and technology shifts.
Performance Tracking (KPIs) - Define, track, and report on company-wide KPIs, ensuring visibility into business performance and accountability across teams.

Required Software Engineer, Gen AI
About The Position
As the founding member of our Generative AI team, you will design, develop, and deploy AI-powered solutions that integrate with our existing B2B SaaS products. This role combines hands-on development with strategic leadership to build production-ready AI capabilities that deliver business value.
Key Responsibilities:
Design and implement generative AI solutions that integrate with our existing B2B SaaS applications
Develop end-to-end AI systems from research and experimentation to production deployment
Create APIs and integration points between AI capabilities and our product ecosystem
Establish best practices, coding standards, and testing methodologies for AI development
Evaluate and select appropriate AI technologies and frameworks for business needs
Collaborate with product, UX/UI, and data teams to deliver cohesive AI features
Optimize AI system performance and resource utilization in production environments
Implement monitoring and maintenance protocols for deployed AI solutions
What We Offer:
Opportunity to shape the direction of AI integration across our product portfolio
Significant autonomy and influence as the founding member of our AI team
Direct collaboration with senior leadership to align AI initiatives with business strategy
Growth potential as we expand our AI capabilities and team.

We are looking for an exceptional Software Architect to join our R&D department. We are looking for an experienced professional with superb interpersonal skills, a software engineering technical leadership background and production experience building SaaS products at scale.
As a Software Architect you will take a significant part in designing and reviewing our architecture decisions, serve as a technical consultant and see the large picture of our technology stack and its architecture. This is not a docs and slides position, were looking for an architect who wishes and can stay hands-on and be able to dive into multidisciplinary complex issues and independently solve them. You will work closely with R&D leads and engineers to ensure engineering best practices and excellency.

We are looking for an experienced and accomplished engineering leader to take ownership of complex, mission-critical systems and lead teams building software with real-world impact. This role is designed for strong engineers who are already confident technical leaders - people who combine deep hands-on expertise with the ability to guide, mentor, and elevate others.
You will work on a large-scale, production-grade system used by cities around the world, solving complex engineering challenges while setting technical direction and leading a team of engineers.
As a Senior Team Lead, you will be accountable for both delivery and technical quality, shaping architecture, engineering standards, and team execution, while remaining meaningfully hands-on.
This is a rare opportunity to own high-impact systems end to end, lead and grow strong engineering teams, and work on AI-driven technology that shapes cities and affects millions of people worldwide.
What Youll Work On;
Lead & Own: Take end-to-end ownership of key domains within a complex, high-impact system, driving technical decisions, execution, and outcomes.
Technical Leadership: Lead a team of engineers through design, implementation, and delivery, setting high standards for code quality, architecture, testing, and reliability.
Build at Scale: Remain hands-on across a modern full-stack environment (Python, TypeScript, Node.js, React, Kubernetes), contributing directly to production systems while guiding others.
Solve Hard Problems: Tackle non-trivial engineering challenges, influence system architecture, and continuously improve performance, scalability, and maintainability.
Grow People & Teams: Mentor and coach engineers, support career growth, and foster a culture of ownership, collaboration, and technical excellence.
Innovate with AI: Apply AI-driven tools and practices to improve development velocity, reliability, and engineering effectiveness.

We are looking for an exceptional Senior Full Stack Engineer to join our Scheduling R&D team in the challenge of moving the world smarter and more efficiently. We are looking for an experienced professional with superb interpersonal skills, a software engineering background, and the production experience of building web apps at scale.
As a Developer on the Scheduling Team, you will play a pivotal role in shaping and enhancing the user experience and performance of our schedule optimization platform.
Responsibilities:
Participate in all stages of the development lifecycle, from design and implementation to testing and deployment.
Collaborate closely with the team lead, product manager, and UX/UI designer in a cross-functional environment, while maintaining strong alignment with other R&D teams across the organization.
Lead and contribute to key decisions on architecture, technology stack, roadmap, and user experience.
Drive the adoption of AI-powered tools and practices, helping shape how we leverage AI to accelerate development and improve product quality.
Mentor and support team members through knowledge sharing and technical guidance.