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we're dedicated to providing top-tier cybersecurity solutions to our clients. We are seeking a highly skilled and motivated Technical Customer Success Manager to join our team. This role is crucial in ensuring our customers' success by providing technical expertise and exceptional service. As a TCSM, you will serve as a trusted advisor to our customers, helping them integrate, understand, and maximize the value of our cybersecurity risk management platform.
Customer success: Build strong relationships with customers. Understand their cybersecurity gaps and challenges and help them improve their cyber security posture using our platform and services. Act as the first point of contact for technical questions and support escalations.
Professional Services Management: Coordinate and oversee professional services engagements (red team, blue team, cyber intelligence, etc.) to ensure high-quality delivery. Work closely with consultants and internal teams to align services with customer needs.
Hyver adoption: Assist customers with utilizing Hyver cyber risk quantification (CRQ) platform to optimize their cyber workplan. Deliver training sessions to ensure successful adoption.
Retention and growth: Drive customer satisfaction and retention through ongoing engagement. Identify expansion opportunities and work with the sales team on upsells

Required ASIO System Engineer Manager
What are we looking for?
Head of System Engineering for our Aerial Surveillance Solutions division.

Required NPI Engineer
What are we looking for?
An NPI Engineer that will join our growing production team and build the position and process from scratch. This is a first time position of NPI in our company, so you will have great responsibility to build the field.

Required Planner.

Required RT SW Developer.