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Required Systems Service Engineering Manager
Job Description Summary
The Systems Service Engineering Manager - Molecular Imaging, is a key member of the Systems Engineering leadership team responsible for leading the Service Engineering team across Molecular Imaging product platforms. This role drives Design for Serviceability (DFS), service strategy, diagnostics, installation, calibration, maintainability, reliability, and field support readiness throughout the product lifecycle. The leader manages a team of Service Engineers and partners closely with Systems Engineering, Product Management, Quality, Manufacturing, Reliability, and Global Service teams to deliver highly serviceable, reliable, compliant, and customer-focused solutions.
Job Description
Lead and develop a high-performing Service Engineering team supporting Molecular Imaging products and platforms.
Drive Design for Serviceability (DFS) requirements and ensure service considerations are integrated into system architecture and product design.
Ensure establishment of service requirements, traceability, verification, and validation plans across the product lifecycle.
Drive service engineering strategies related to installation, calibration, diagnostics, preventive maintenance, field modifications, upgrades, and repair.
Partner with Product Engineering, Systems Engineering, Quality, Regulatory Affairs, Reliability, Manufacturing, and Service Operations teams.
Lead service engineering team activities across multiple new product introduction (NPI) and sustaining programs.
Drive resolution of complex field issues and product serviceability challenges.
Develop technical roadmaps that improve service efficiency, uptime, product quality, and customer satisfaction.
Champion continuous improvement, harmonization, and adoption of engineering standards and best practices.
Manage resources, priorities, and technical execution across multiple programs.
Coach, mentor, and develop engineering talent while fostering a culture of accountability, innovation, and customer focus.
Influence strategic technology decisions and support business planning activities.

Required Lead Program Integrator
Job Description Summary
The Lead Program Integrator (LPI) leads major initiatives within the Program Office, holding end to end ownership of the Install Base (IB) projects and supports the Program Manager.
The role drives day to day execution while establishing strong planning, governance, and controls to ensure successful delivery of multiple IB-related projects.
Partnering with cross functional teams across engineering, manufacturing, quality, regulatory, supply chain, and service, the LPI ensures products meet business, performance, compliance, and launch readiness requirements. As the central integrator and decision maker, the LPI aligns stakeholders, manages trade offs, and turns strategy into results.
The role drives day‑to‑day execution and ensures effective planning, governance, and delivery of complex POCUS programs. Working with cross‑functional teams across engineering, manufacturing, quality, regulatory, supply chain, service, and clinical functions, the LPI ensures systems meet business goals, clinical performance, compliance, and readiness for deployment at the point of care.
Job Description
Roles and Responsibilities
Collaborate with Program Manager and leadership in delivering scope, schedule, cost, quality, and business commitments across the program
Own program milestones, driving closure of deliverables and actions
Coordinate cross‑functional teams to ensure aligned execution across engineering, manufacturing, quality, regulatory, supply chain, and service
Lead design transfer to enable smooth transition from development to manufacturing and launch
Identify, manage, and mitigate program risks and issues, ensuring timely resolution and continuity
Establish clear governance, planning, and communication rhythms to drive alignment and accountability
Support the Program Manager and leadership to ensure regulatory compliance and business objectives are met throughout the program lifecycle.