We are seeking a highly analytical and detail-oriented Regulatory-related Projects Manager with a strong legal background to join our global regulation team. In this role, you will be a key driver in ensuring our multi-jurisdictional operations remain compliant with evolving CFD and futures regulations. You will manage the lifecycle of regulatory projects, oversee critical document updates (User Agreements/Terms & Conditions), and handle complex client escalations. The ideal candidate blends legal expertise with a "hands-on" approach to project implementation and data analysis.
Key Responsibilities:
1. Regulatory Project & UA Management
User Agreement (UA) Lifecycle: Lead the drafting, review, and global rollout of updates to User Agreements and Terms of Business. Ensure alignment with new laws across various jurisdictions (FCA, CySEC, ASIC, FSCA, etc.).
Regulatory Implementation: Translate new regulatory requirements (e.g., DORA, Consumer Duty, DDO, MIFID) into actionable operational projects. Coordinate with Product, R&D, and Marketing teams to ensure systems are updated by the enforcement deadlines.
Product Governance: Monitor the regulatory development globally, translate the requirements to operative instructions, ensuring legislation is correctly applied.
2. Analytical Compliance & Reporting
Data Analysis: Monitor compliance KPIs and Funnel to identify friction points or potential regulatory breaches in the onboarding funnel.
Reporting: Assist the CRO in preparing the periodical Reporting Pack for the Board of Directors, providing insights into global regulatory trends and audit statuses.
Gap Analysis: Conduct periodic "Health Checks" on internal policies against international standards (IOSCO/ESMA) to identify and remediate compliance gaps.
3. Client Relations & Dispute Resolution
Advanced Complaints Handling: Manage escalated client complaints that involve regulatory interpretations or potential ombudsman (FOS/FOI) involvement.
Regulatory Liaison: Assist in drafting formal responses to Requests for Information (RFIs) and audit findings from global regulators.
Requirements: Educational & Professional Background:
Legal Degree (LL.B. or LL.M.): Mandatory. A strong foundation in contract law and financial regulations is essential.
Experience: 3-5 years of experience in Financial Services Compliance, preferably within the CFD/FX or Fintech industry.
Certifications: Professional certification in Compliance (e.g., ICA Diploma, CISI, or CAMS) is highly preferred.
Technical & Soft Skills:
Analytical Rigor: Ability to analyse large datasets to spot trends in client behaviour or system anomalies.
Project Management: Proven ability to manage cross-departmental projects with strict regulatory deadlines. Familiarity with Agile or Waterfall methodologies is a plus.
Drafting Excellence: Exceptional skills in drafting legal documents and formal regulatory correspondence in English.
Multi-Jurisdictional Knowledge - Advantage: Familiarity with the regulatory frameworks of the UK (FCA), Europe (CySEC/ESMA), and Australia (ASIC).
This position is open to all candidates.