לוח משרות דרושים רכש ולוגיסטיקה בירושלים, לחיפוש זה נמצאו 68 משרות

we are looking for a Support Operations Lead.
This role is central to driving operational excellence across the support organization, ensuring teams can deliver fast, high-quality service at scale. It leads the design and continuous improvement of support processes, workflows, and policies, while identifying opportunities for automation and efficiency gains. The position owns performance measurement through KPIs, dashboards, and analytics, translating data into actionable insights that shape strategic decisions. It also partners closely with cross-functional teams to enhance systems, tools, and end-to-end support experiences.
With broad ownership and visibility, this role empowers the individual to influence how support operates globally, drive meaningful change, and elevate both customer and employee experience through smarter, more scalable operations.
The Support Operations Lead will be measured on:
Improvement in SLA performance
Reduction in response and resolution times
Increased support team productivity
Improvement in CSAT and customer experience metrics
Successful implementation of operational initiatives
Adoption and effectiveness of support tools and processes

We are looking for a Senior Strategic Sourcing Specialist to lead key supplier partnerships, drive cost negotiations, and safeguard our production pipelines. In this dynamic role, you will be the bridge between internal engineering, Quality and planning teams and global contract manufacturers (CMs) or component suppliers. If you thrive on rapid problem-solving, strategic sourcing, and navigating complex supply chain challenges to ensure uninterrupted healthcare delivery, this opportunity is for you.

This role is based out of our Jerusalem, Israel facility in a hybrid working arrangement. Operating as an individual contributor with broad cross-functional impact, you will closely collaborate with internal stakeholders and external partners across global supply networks. This operational and vendor-facing position requires expertise in proactive component sourcing, purchase price variance (PPV) management, and sales, inventory, and operations planning (SIOP) alignment.
Responsibilities may include the following and other duties may be assigned:

Sources, purchases, plans, and schedules the movement of raw materials, packaging materials, parts, components, services, supplies, finished goods, and related material through production and inventory process.
Ensure contract manufacturer production continuity by resolving line shortages, material escalations, and production stoppages.
Allocate missing electronic components and identify alternative electronic components for end-of-life (EOL) or missing parts to safeguard manufacturing workflows.
Lead PPV approvals, supplier negotiations and monitor performance of suppliers and collaborate on demand analysis planning.
Develop and execute long-term sourcing strategies that optimize cost of ownership, risk mitigation, and cycle times.
Collaborate cross-functionally with engineering, Quality Planning and CMs teams to align schedules and procurement needs.
R71825