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Position Overview: As a Tier 2 Support Engineer, you will be responsible for managing global customer technical issues, overseeing internal escalations, maintaining the knowledge base, providing product feedback, and leading support-related projects. Our office is in Jerusalem and we work onsite. Responsibilities:
* Take ownership of technical issues and provide tier 2 support for major financial clients.
* Handle complex troubleshooting, investigations and debugging, particularly in Fluent code.
* Implement configuration modifications and thoroughly document troubleshooting and resolution steps.

At our company we're looking for a Senior Fullstack Developer to join our Sofia-based Engineering team and take an active role in shaping our SaaS platform.
Youll work across the stack - from modern frontends to scalable backend services - helping us deliver world-class features to thousands of users worldwide.
As a senior engineer, youll influence architectural decisions, mentor team members, and collaborate closely with Product, UX, and fellow engineers - all within an agile Scrum framework.
What Youll Do
Design and develop end-to-end features - from responsive UIs to robust APIs.
Build high-quality frontends with React, Redux, and TypeScript.
Develop and maintain scalable backend services using Node.js, Laravel (PHP), and Python.
Optimize database interactions across PostgreSQL, MySQL, Redis, and MongoDB.
Work within a hybrid architecture leveraging DigitalOcean and AWS cloud platforms.
Participate in Scrum ceremonies and collaborate in an agile, iterative development process.
Maintain and improve our CI/CD pipelines, and contribute to server, deployment, and DevOps tasks.
Participate in code reviews, architecture discussions, and tech roadmap planning.
Mentor junior and mid-level engineers, fostering a culture of learning and excellence.
Collaborate cross-functionally with Product, Design, and DevOps to deliver high-impact solutions.

We are a multi-national SaaS company focused on creating and supporting innovative telecommunication solutions for Businesses. We are looking for a great Technical support specialist with Hebrew to join our team. Someone that loves to find and present solutions to our clients and that gets excited by new technologies.
our company provides Businesses on a global scale with cloud-based call center and AI driven predictive dialer solutions, multi-channel messaging systems and integrations to 100's of apps and CRM. Cross-channel communication is fully integrated with multiple CRM, all built cloud-native.
What your essential role in the team will be:
Handling customer requests in a professional customer-oriented approach through our different support channels
Working on Level 1 with the possibility to ramp up to Level 2 or 3 rapidly
Working in a cross-functional environment along with other departments
Analyzing and listening to call logs, spotting common trends and underlying problems
Updating frequently asked questions so that the customers/employees will be able to fix problems by themselves
Configure Sip phones on Windows, Linux, and mobile OS
Set up new user accounts and profiles and deal with password issues
Diagnosing software faults or Communications errors.

We are seeking a motivated Software Development to join our team and assist in developing and maintaining Software for our cutting-edge products.
Job Description:
Develop automation tools for multidisciplinary systems based on the customers specifications and requirements.
Collaborate closely with multiple interfaces - R&D, production engineering and system testing with company cross products and be part of the R&D team.
Develop QT and various applications in a Windows environment.
Engage in Software development for Hardware components, working with complex multidisciplinary systems and using variety communication protocols.
Design, write Software documentation, develop code, and perform code reviews.

We are looking for a backend engineer who can design, build, and operate highly reliable Node.js services on AWS that enable generative‑AI capabilities across our products and internal workflows.
You will create scalable APIs, data pipelines, and serverless architectures that integrate large‑language‑model (LLM) services such as Amazon Bedrock, OpenAI, and open‑source models, enabling teams to safely and efficiently leverage generative AI.
What Youll Actually Be Doing
Design and implement REST/GraphQL APIs in Node.js/TypeScript to serve generative‑AI features such as chat, summarization, and content generation.
Build and maintain AWS‑native architectures using Lambda, API Gateway, ECS/Fargate, DynamoDB, S3, and Step Functions.
Integrate and orchestrate LLM services (Amazon Bedrock, OpenAI, self‑hosted models) and vector databases (Amazon Aurora pgvector, Pinecone, Chroma) to power Retrieval‑Augmented Generation (RAG) pipelines.
Create secure, observable, and cost‑efficient infrastructure as code (CDK/Terraform) and automate CI/CD with GitHub Actions or AWS CodePipeline.
Implement monitoring, tracing, and logging (CloudWatch, X‑Ray, OpenTelemetry) to track latency, cost, and output quality of AI endpoints.
Collaborate with ML engineers, product managers, and front‑end teams in agile sprints; participate in design reviews and knowledge‑sharing sessions.
Establish best practices for prompt engineering, model evaluation, and data governance to ensure responsible AI usage.

This is not just a managerial role- its a chance to lead a high-impact team building core products at scale. As Engineering Manager, youll be a technical leader, a team builder, and a strategic partner.
Youll guide your team to deliver performance, scalable, and secure software solutions, while shaping culture, structure, and product direction. From technical design to org design, youll have a direct influence on how we work ad what we build.
Youll work closely with Product, Architecture, and cross-functional teams to turn ambitious ideas into clean, production-ready code - while creating an environment where engineers grow, thrive, and do their best work.
What Youll Actually Be Doing:
Be both a highly technical contributor and an effective people leader
Hold your own in technical discussion, be a subject matter expert in a product domain, and have strategic influence Lead team(s) that deliver on multiple projects of increasing dependencies in an ambiguous or high-impact area
Work with your team and cross functional partners to define and influence strategy
Drive roadmap creation and execution
Collaborate with various functions, drive engineering initiatives and have an impact at an organizational level
Mentor, coach, and grow your direct reports - championing career development and engagement
Own recruitment, onboarding, and performance management for your team
Influence engineering-wide culture, org design, and cross-functional collaboration

Were looking for a skilled and curious Back End Developer to join our growing engineering team.
In this role, you'll architect and build reliable, scalable services that power mission-critical fintech products - from payments and lending to compliance and blockchain.
You'll collaborate closely with product, DevOps, and front-end engineers to design robust APIs, implement clean data flows, and solve complex performance challenges.
Your work will shape how money moves securely across our infrastructure and directly support millions of users.
This is a great opportunity to drive meaningful impact while learning and growing within a highly supportive and technical team.
What Youll Actually Be Doing:
Design, develop, and deliver scalable software modules and components
Build backend systems using .NET, DotNet 6.0, SQL Server, RabbitMQ, Docker and AWS
Plan, triage, and prioritize work across multiple priorities
Share your knowledge with teammates and help mentor and guide partners

Were looking for a sharp and experienced Senior QA Engineer to ensure the reliability, accuracy, and performance of our most critical system - COS.
In this role, youll be embedded in a fast-paced product team, designing and executing manual and automated test plans that cover everything from backend APIs to customer-facing applications.
Youll take ownership of quality from day one - helping build a scalable testing culture, mentoring junior engineers, and working closely with developers and product managers to catch issues before they hit production.
If you're passionate about high standards and building quality into every stage of the SDLC, this ones for you.
What Youll Actually Be Doing
Own QA strategy and execution for your squad - both manual and automated testing
Design comprehensive test plans and maintain detailed, reproducible test cases
Develop and expand automated test suites for APIs, web apps, and backend systems
Work closely with Developers, Product, and DevOps to shift-left and integrate testing early
Track, triage, and follow through on bugs with clarity and urgency
Help build a culture of quality through documentation, metrics, and knowledge sharing

we are looking for a Senior Back-End Engineer.
As a Senior Software Engineer, youll design, develop, and deploy robust software systems across our platform. Youll have ownership of end-to-end projects, the autonomy to lead from idea to implementation, and the opportunity to work across product lines - from scalable APIs and secure infrastructure to machine learning.
The role also brings unique engineering challenges shaped by regulatory and compliance requirements - pushing your creativity and technical capabilities.
What Youll Actually Be Doing:
Design, build, test, and deploy backend systems for high-scale financial applications
Lead architecture reviews and drive decisions across technologies and platforms
Write well-tested code and review peers work for quality and clarity
Collaborate with Product, DevOps, and Security teams to deliver seamless experiences
Own and improve development lifecycles including CI/CD, observability, and cloud automation
Debug production issues and lead efforts to ensure system reliability and uptime
Contribute to internal documentation and onboarding processes
Participate in a Tier 2/3 on-call rotation to support business-critical systems

we are looking for a Senior Backend Engineer GO.
As a Senior Software Engineer, youll design, develop, and deploy robust software systems across our platform. Youll have ownership of end-to-end projects, the autonomy to lead from idea to implementation, and the opportunity to work across product lines - from scalable APIs and secure infrastructure to machine learning.
The role also brings unique engineering challenges shaped by regulatory and compliance requirements - pushing your creativity and technical capabilities.
What Youll Actually Be Doing:
Design, build, test, and deploy backend systems for high-scale financial applications
Lead architecture reviews and drive decisions across technologies and platforms
Write well-tested code and review peers work for quality and clarity
Collaborate with Product, DevOps, and Security teams to deliver seamless experiences
Own and improve development lifecycles including CI/CD, observability, and cloud automation
Debug production issues and lead efforts to ensure system reliability and uptime
Contribute to internal documentation and onboarding processes
Participate in a Tier 2/3 on-call rotation to support business-critical systems

Were looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem, ensuring smooth operations, scalability, and top-tier user experience across departments.
In this critical role, youll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes, from partner onboarding to enterprise workflow automation.
Youll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven, fast-paced fintech environment
What Youll Actually Be Doing:
Own and manage the entire Microsoft stack at Cross River including Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, SharePoint, Teams, and Outlook
Administer, configure, and continuously improve D365 CRM and the Power Platform suite
Lead architecture, governance, and release management for environments, CI/CD, and ALM
Provide technical support and training to users across the company
Maintain environment security, compliance (GDPR, GLBA), and disaster recovery policies
Act as a technical SME and advisor for partner onboarding processes and cross-functional solutions
Champion data accuracy and oversee documentation, data uploads, and reports
Manage solution lifecycle including capacity planning, licensing, provisioning, and telemetry
Evaluate and implement changes via configuration/customization based on evolving business needs

Were looking for a Senior Microsoft Dynamics 365 Configurator / Developer to take the lead in building seamless, scalable internal systems that power our operations. This role is critical to deliver world-class experiences for both our teams and end users by configuring and integrating Microsoft Dynamics 365 CRM and the full Power Platform suite.
Youll have significant autonomy, working across Power Pages, Power Automate, Teams, and SharePoint to design and implement best-in-class solutions. Your work will directly support regulatory compliance, partner success, and internal workflows, reducing tech debt and improving user experience.
As part of a remote-friendly team working mostly NY hours, youll collaborate with peers across time zones while growing your technical leadership.
What Youll Actually Be Doing:
Configure and develop solutions in Dynamics 365 CRM, Power Pages, Power Automate, and Power Apps
Design and lead scalable integrations across Microsoft and legacy systems
Customize D365 apps, implement Power BI dashboards, and build automation flows
Maintain source control, CI/CD pipelines, and application lifecycle management
Collaborate closely with solution architects and stakeholders across time zones
Lead technical workshops, user training, and support
Ensure best practices for system security, usability, and performance

we are looking for a Mid-Level, Security Engineer.
This role focuses on ensuring the security and compliance of cloud infrastructure by implementing and maintaining robust security controls across AWS environments. The position involves automation for security monitoring, adhering to best practices, and collaborating cross-functionally with other teams.
What Youll Actually Be Doing:
Cloud Security Implementation: Contribute to the design and implementation of security measures across AWS environments to ensure systems are secure, compliant, and aligned with industry best practices. Including implementation, automation and development of security policies
Conduct regular security assessments, control testing, and audits to proactively identify risks and vulnerabilities (and support remediation efforts with partner teams)
Collaboration with Internal Teams: Work closely with internal teams to integrate security best practices into development and operational workflows
Security Automation & Infrastructure Management: Design and implement automation strategies for security monitoring, auditing, and incident response
Cost Efficiency through Security: Contribute to cloud cost management by optimizing cloud resources without compromising on security.
Incident Response & Threat Management: Participate in incident response efforts to support timely identification, analysis, containment, and remediation of security threats. Contribute to post-incident reviews, help maintain incident response playbooks, and support internal teams by sharing learnings and updated procedures.

we are looking for a Security Engineering Operations Coordinator.
As the Security Engineering Operations Assistant, you'll be the organizational backbone for the VP, Security Engineering-ensuring requests move forward, deadlines stay visible, and nothing gets lost in the shuffle. This isn't about being an admin; it's about being the force multiplier that lets security leadership focus on strategy and technical priorities while you keep the machine running smoothly.
If you're the person who naturally keeps lists, follows up before being asked, and gets satisfaction from bringing order to chaos-this role was made for you.