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Requirements:
Must have:
* At least 2-3 years of experience in Salesforce implementation.
* Experience working with: Salesforce.
* In-depth knowledge of automation tools (Flows, etc.).
* Good familiarity with Sales & Service Cloud modules.
* Ability to analyze service and sales processes.
* Excellent interpersonal skills and teamwork.
* High self-learning capability.
* High service consciousness towards customers. Nice to have:
* Ability to work under pressure on multiple parallel projects.
* Relevant Salesforce certifications (Admin/Consultant).

Requirements:
Requirements: • At least 2 years of hands-on experience in IT Support, Help Desk, or as a PC/IT Technician – mandatory. • Experience as an IT Technician, including troubleshooting hardware, software, and endpoint equipment – mandatory. • Strong knowledge of Windows 10/11 operating systems and Microsoft Office – mandatory. • High customer service orientation – mandatory. • Strong self-learning skills, initiative, and a proactive approach – mandatory. • Ability to work effectively under pressure – mandatory. Advantages: • Knowledge and experience in networking and communication technologies.

Requirements:
MUST HAVE requirements: At least 7 years of experience managing complex, multi- system technology projects; 8+ years is an advantage. Significant experience leading multiple development teams and interfaces in a matrix environment, without direct managerial authority. Experience managing end-to-end projects, from planning and analysis through development, testing, deployment, and production release. Proven experience managing work plans, scope, budget, timelines, dependencies, risks, and blockers. Experience managing a significant project budget, including forecasting, control, and exception management. Experience in transformation / modernization projects of legacy systems, including integrating new systems and components alongside existing systems. Experience managing vendors and subcontractors, including control of deliverables, costs, and schedules. Ability to motivate multiple stakeholders, identify issues in advance, and drive solutions independently with minimal need for escalation. Strong technological orientation and broad understanding of architecture, APIs, microservices, integration, databases, frontend / backend systems, and legacy systems. Ability to conduct professional discussions and challenge technology teams, without requiring hands-on development or an architect role. Advantages: Experience with financial, banking, insurance, or FinTech systems. Experience in projects involving digital applications. Experience using AI for development, reverse engineering, system analysis, documentation, or specification writing. Familiarity with.NET / WinForms and Mainframe environments. Personality requirements: Strong system -wide perspective and analytical capabilities. Ability to coordinate and drive stakeholders in a matrix environment. Assertiveness and ability to challenge assumptions and estimations in a professional and evidence-based manner. Independence, initiative, personal responsibility, and ability to lead topics through completion. Ability to dive into details without losing sight of the bigger picture. Strong interpersonal communication and effective presentation skills with management, business stakeholders, and technology teams. Curiosity, technological orientation, and high self-learning ability.

Requirements:
3+ years of hands-on experience in SecOps, Security Operations, SOC Tier 2, SOC Tier 3, or a similar Information Security role - mandatory Hands-on experience with Check Point Firewalls , including configuration, policy/rule management, maintenance, and troubleshooting - mandatory Hands-on experience with CyberArk PAM - mandatory Hands-on experience with EDR/XDR solutions and security alert investigation - mandatory
* Experience working with WAF solutions - mandatory
* Experience with security incident investigation and remediation - mandatory
* Familiarity with SOC environments and SIEM/SOAR platforms - mandatory
* Strong understanding of networking and security protocols, including:
* TCP/IP
* HTTP/HTTPS
* DNS
* SSL/TLS
* Ability to troubleshoot security and network-related issues in production environments. Nice to Have
* Experience with Trend Micro Vision One / Apex One
* Experience with Radware, Reblaze, or Cloudflare WAF/DDoS solutions.
* Experience with alternative EDR/XDR platforms such as Microsoft Defender for Endpoint, CrowdStrike, or SentinelOne
* Experience with additional WAF technologies such as Imperva, F5, or Akamai
* Familiarity with AI-driven security tools and AI-assisted SOC operations.
* Understanding of security risks related to AI environments, including:
* Prompt Injection
* Data Leakage
* Misuse of Generative AI
* Experience using AI or automation tools for log analysis, threat detection, incident investigation, or anomaly detection

Requirements:
Requirements: Proven hands-on expertise in designing, implementing, maintaining, and developing complex IVR call flows and data -driven integrations - mandatory. 3-5 years of professional experience as a Telephony & Network Specialist / Voice & Network Engineer in a medium-to-large organization - mandatory. Hands-on experience with SBC servers, particularly AudioCodes, SIP Trunks, and a strong understanding of the SIP protocol - mandatory. Hands-on experience managing Cisco network infrastructure and Cisco ACI architecture, including Spine-Leaf and APIC Controller, as well as Cisco DNA Center / Catalyst Center - mandatory. Hands-on experience implementing, managing, and maintaining NAC solutions such as Cisco ISE - mandatory. High-level English proficiency, both written and spoken - mandatory. Strong troubleshooting and packet analysis skills, with the ability to resolve complex issues in real time and under pressure - mandatory. Strong interpersonal skills and the ability to collaborate effectively with both technical and business stakeholders - mandatory. Advantages: Hands-on experience with Genesys platforms, including Genesys Cloud, Genesys Engage, or PureCloud - strong advantage. Familiarity and hands-on experience with AI technologies in telephony, including Voicebots, Conversational IVR, and STT/TTS - strong advantage. Strong system -level thinking and a customer-oriented approach focused on Customer Experience (CX).