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a fast-growing medical technology company transforming the fields of hematology and cell morphology analysis with innovative technology. As a team, we work to enable faster, earlier detection and diagnosis of blood-related diseases, so patients can start treatment sooner and have better outcomes. We are collaborative and global - and every individual at Labs is part of a life-saving mission.

What youll be doing
As Technology Specialist, you will handle customer technical support cases through phone, email, and chat submissions. You will provide systems support for clients in all business units by troubleshooting, diagnosing, resolving, and documenting cases. Youll become a subject matter expert on all existing and future products.

Your responsibilities will include:
Contributing to the departments knowledge base and how-to documentation
Performing field installations and repairs globally
Testing software updates and conducting regression testing
Working in a team environment while exercising independent discretion
On occasion, being on-call and attending to technical issues outside of normal business hours
Travelling within Israel and internationally 40-60%

We are seeking an experienced Engineering Team Lead to head one of our three engineering teams. This team will comprise BE, FE and mobile developers, and a QA engineer. As the team lead, you will be responsible for guiding the team, ensuring successful delivery of projects, and fostering a culture of collaboration and continuous improvement.
Responsibilities
Lead, mentor, and manage a multidisciplinary team of backend, frontend, mobile developers, and QA engineers.
Oversee the design, development, testing, and deployment of high-quality software solutions that align with business goals.
Collaborate with product managers, designers, and other stakeholders to define technical requirements, set priorities, and establish project timelines.
Ensure adherence to best practices in software development, including code reviews, testing, and continuous integration and delivery (CI/CD).
Facilitate effective communication and collaboration within the team and across other departments.
Identify and address technical challenges, providing guidance and support to team members.
Monitor and improve team performance, productivity, and overall efficiency.
Stay updated with industry trends and emerging technologies, advocating for their adoption when appropriate.
Foster a positive and inclusive team culture that encourages innovation, learning, and personal growth.

Which department will you join?
You will be part of the Product Validation department, which is responsible for delivering high-quality AV (Autonomous Vehicles Systems) products. We are the first line of support for our company's customers around the globe.
As an Automation and BI Engineer, you will interact with most of our company's departments to develop state-of-the-art automation suites based on a thorough understanding of product behavior.
What will your job look like:
You will be working on a variety of aspects of the autonomous vehicle, on the junction between software and hardware.
You will be developing, integrating and executing automated tests for the autonomous vehicle.
You will work in a multi-tasked, dynamic and diversified environment.
You will have actual responsibility and impact on the autonomous vehicle.
You will use a variety of BI platforms to develop dashboards and build internal tools
You will contribute to building AI-based analysis that will improve the team efficiency.

Were looking for a Customer Experience Team Lead to manage and mentor a team of agents in Israel as part of our global CX team.
In this role, youll oversee daily operations, ensure smooth shift coverage, and maintain high-quality customer interactions. Youll also play a critical role in coaching, mentoring, and developing agents, handling escalations, and ensuring we meet our KPIs.
Responsibilities
Team Management: Lead, mentor, and support a team of 10-15 CX agents.
Quality Assurance & Coaching: Conduct regular QA reviews and coaching sessions to improve agent performance.
Shift & Volume Management: Oversee work schedules, optimize shift coverage, and ensure efficient handling of customer interactions.
Escalation Handling: assist our Seniors and front line with escalations and manager calls.
Performance Tracking: Monitor key metrics and team performance, ensuring we meet our KPI and drive efficiency.
Professional Growth: Guide and develop agents, helping them advance their careers and enhance their expertise.

We are looking for a Customer Experience Specialist to join our fast-growing team as we take over the travel industry. This key role will ensure we are delivering a customer-first, best-in-class service to our valued users and will be pivotal in setting the bar for standard and excellence in the travel space.
We work in a fun, collaborative and entrepreneurial environment and are looking for a proactive, accountable person focused on continuous learning and growth to push themselves and our team forward. If youre process-driven, passionate about the travel space and keen to make an impact, then this is the role for you.
Responsibilities
Assist customers via phone, chat, and email, delivering fast, friendly, and effective support.
Handle travel-related inquiries, from policy questions to real-time trip assistance and claims guidance.
Resolve issues efficiently, ensuring a seamless and positive customer experience.
Maintain high performance metrics, including response time, resolution speed, and customer satisfaction.
Work collaboratively across teams and departments to help solve any matter at hand.

We are seeking a highly skilled and detail-oriented Validation Engineer to evaluate the quality, correctness, and performance of our algorithms.
While test execution is part of the role, your primary focus will be to design and develop robust testing strategies, building validation frameworks, identifying critical gaps, and ensuring that our algorithms meet the highest standards of accuracy and reliability.
What will your job look like:
Proactively identify gaps in algorithm performance, logic, and quality. Think critically and deeply about edge cases, failure modes, and potential areas where algorithms might deviate from expected behavior.
Use analytical rigor to determine the most important validation priorities, balancing algorithmic accuracy with the urgency of business needs.
Develop and implement test frameworks to validate algorithm functionality, accuracy, and performance.
Identify gaps in algorithm logic, quality, and failure modes, conduct root cause analysis, and drive corrective actions.
Collaborate with the algorithm development team to define test strategies based on in-depth understanding of the algorithm logic and business requirements.
Innovate new testing methods, define and prioritize test strategies based on risk, impact, and business needs.
Apply analytical skills to solve complex algorithmic challenges and enhance reliability.
Identify opportunities for process improvements, automating manual workflows and introducing innovative approaches to algorithm validation.
Automate testing with CI/CD tools like Jenkins to ensure continuous validation.

Were looking for a standout Content Lead Product Marketing to join our Communications & Content team. This role is pivotal in shaping how our products are experienced and embracedby both travelers and partners.
Youll be responsible for creating compelling content that drives adoption and engagement of new features in our award-winning app and travel advisor portal. Youll also develop high-performing ad copy and creative assets that attract, convert, and retain users.
This role reports directly to the VP of Communications & Brand and is ideal for someone who blends sharp writing with strategic thinking, follows cultural and industry trends, and thrives in a fast-moving, collaborative environment.
If you live and breathe travel, love tech, and want to make a real impactthis one's for you.
Responsibilities
Craft high-performing, world-class copy for paid ads (both static and video), landing pages and paid partnerships.
Write persuasive and engaging email campaigns that drive purchases, product usage/adoption and retention (UI/UX).
Develop creative and memorable static ads and video ad scripts for campaigns, product launches, brand and customer testimonials.
Collaborate with cross-functional teams designers, PMs, campaign managers, and growth marketers, and more to ensure messaging aligns with creative and performance goals.
Come up with out-of-the-box marketing plays and creatives in pursuit of performance/ business goals.
Contribute to A/B testing strategies by generating variations of headlines, CTAs, and messaging.
Craft SEO-driven content and content for PPC campaigns to drive traffic and purchases.
Be the go-to reviewing partner advertorial/ad content that promotes us.

We seek a passionate Tier-1 Technical Support Engineer to join our rapidly growing Global Support and Services organization.
As a Senior Tier-1 Support Engineer, you will serve as the first point of contact for customers, delivering timely, accurate responses. You will be the interface between our customers, field engineers, and development, providing top-tier technical support to our customers.We seek someone with a proven track record of supporting enterprise customers across Windows, Mac, and Linux environments, who thrive under pressure while managing multiple cases efficiently. In this role, your analytical thinking and resourcefulness will be key in troubleshooting complex issues, optimizing resolution times, and ensuring high customer satisfaction.
What will you do?
Assist customers with product-related questions, technical troubleshooting, and service-related concerns.
Understand the issue and the business/security impact, provide frequent, meaningful, and high-quality responses to customers.
Deliver clear, concise, and friendly communication that reflects a customer-first approach.
Escalate complex or unresolved issues to the appropriate internal teams.
Deflect repeated issues through automation/KB/Self Service.

our company's AV Group is looking for an Automation and Verification Team Lead to drive the development and validation of cutting-edge Autonomous Vehicle (AV) technologies. This role involves leading a team of skilled engineers in designing, implementing, and optimizing advanced validation frameworks for our companys L2+ to L4 autonomous platforms.
As a Team Leader, you will play a critical role in shaping the verification and automation strategies, fostering technical excellence, and mentoring team members to ensure high-quality AV software solutions. You will collaborate with cross-functional teams, including software architects, product managers, and simulation experts, to ensure our autonomous systems meet industry-leading safety and performance standards.
What will your job look like:
Lead and mentor a team of automation and verification engineers, fostering a culture of technical excellence and innovation
Define and implement robust verification methodologies to ensure the reliability and safety of our companys AV software and control systems
Oversee the development of automated testing frameworks and simulation environments to enhance verification efficiency
Work closely with software development, product, and system teams to align verification efforts with product goals
Ensure adherence to industry standards (A-SPICE) and best practices in validation and verification
Continuously improve validation workflows, automation processes, and CI/CD pipelines to increase efficiency
Stay up to date with the latest trends in software validation, automation, and autonomous vehicle technologies.

we are at the forefront of innovation in autonomous vehicle technology. We're dedicated to creating safer, smarter solutions that revolutionize the transportation space. As we continue to push the boundaries of what's possible in the field of autonomous vehicles, we created partnerships with world class automakers to provide the best-in-the-world driving experience in their vehicles. We are seeking a highly skilled Technical Project Management lead to join our Validation Department and manage the validation of these leading products.
Role Overview:
As the Infrastructure and Tool Team Leader in the automotive industry, you will lead a dynamic team responsible for the development, maintenance, and optimization of the infrastructure and tools that support our engineering and production processes. Your role is pivotal in ensuring the seamless integration and functioning of various tools and systems, driving efficiency and innovation within the organization.
What will your job look like:
Lead and mentor a team of engineers and technicians, providing guidance, support, and professional development opportunities.
Oversee the design, implementation, and maintenance of robust and scalable infrastructure to support engineering and production needs.
Manage the development, customization, and integration of tools such as Jenkins, JIRA, and other CI/CD systems.
Lead the implementation and optimization of Continuous Integration and Continuous Deployment (CI/CD) methodologies and systems.
Plan, execute, and manage infrastructure and tool development projects, ensuring timely delivery and adherence to budget and quality standards.
Provide technical support and troubleshooting expertise for infrastructure and tools, ensuring minimal downtime and rapid resolution of issues.

a rapidly growing medical technology company revolutionizing hematology and cell morphology analysis. Our mission is to facilitate quicker, earlier detection and diagnosis of blood-related diseases, ultimately improving patient outcomes. At Labs, every team member plays a crucial role in our life-saving mission.

About our technology
has developed a groundbreaking digital imaging platform utilizing innovative computational photography and clinical-grade AI. This platform automatically analyzes blood samples at the highest resolution and delivers results within minutes. Our Full-Field Peripheral Blood Smear Application has received FDA clearance, and our technology is currently in commercial use across hospitals and labs in the US, Europe, and Israel.

What youll be doing
Lead and oversee the companys monthly, quarterly, and annual financial closing processes, ensuring timely and accurate reporting across all entities
Supervise the financial reporting of the US subsidiary, working closely with an outsourced local accounting firm
Conduct financial analysis (budget vs. actual) and budget preparation
Oversee cash management and day-to-day financial operations, including platforms such as Papaya and Mesh
Manage global tax compliance, including local and international tax filings
Ensure the integrity of financial data across systems and perform variance analyses
Maintain internal controls and compliance frameworks
Collaborate cross-functionally with legal, HR, sales operations, and other departments to support company-wide initiatives daily
Manage and oversee the work of a senior bookkeeper
Liaise with external advisors on accounting, tax, and other financial matters
Lead or contribute to special projects and other duties as assigned

This is a maternity leave replacement

We are seeking a highly skilled and experienced Software Engineer with a strong background in low-level programming and a deep understanding of Windows internals to join our Platform group.
Platform group is in charge of some of our most complex low-level areas, such as Windows agents Anti-Tampering (self-protection from a malware attempting to harm the agent), network sensors, and other kernel-side features involving both research and development.
By joining this team you will collaborate with talented engineers who are leading a feature through the whole development lifecycle. Your work will have an impact on millions of endpoints in one of the mainstream areas of the EPP/EDR agent.
What will you do?
As a new member of our distributed development team, you will work in both user-mode & kernel-mode, and deal with a large variety of fields. You will have the chance to design, develop primarily in modern C++ (23), test and debug the most complicated real world problems (often unseen before). In order to successfully deal with this challenge, you will continuously enrich your knowledge and experience with Windows OS internals and the Endpoint Protection as well as Endpoint Detection & Response eco-system.
Our team designs and executes significant new features, as well as rewrites and reimplements the existing ones from scratch. You will also deal with extraordinary performance & optimization challenges, given the scale of our cybersecurity SW (handling hundreds of billions of events every day).
Your work will influence the security of tens of millions of Windows devices, that we protect at enterprise & government customers across the globe (incl. 5 of Fortune 10 and hundreds of Global 2000)

we are looking for a senior developer to join a new big-data analytics team as part of our company's data platform.
The autonomous vehicle project generates huge amounts of data and our challenge is to enable it for usage by the entire organization (Deep Learning /Machine Learning Developers, Product Managers, Analysts, and more.)
We are using a top-notch tech stack to solve problems multiple databases and big data frameworks, data streaming, AWS infrastructure on a large scale, and many more.
What will your job look like:
Work on a large-scale system from early stages and watch it evolve
Take part in the design & development of a multi-service cloud-based big data platform
Evaluate various optional technologies and take part in the decision-making
Own key features and services.

We seek an experienced product manager to join the Platform Operations team. This team drives the platform operations, powering our Endpoint, Cloud, and Identity products. In this role, you will collaborate closely with customers, Sales, Sales Engineering, Customer Success, Marketing, Engineering, UX, and Business Intelligence teams to deliver impactful new features and capabilities. Your contributions will directly influence business growth, enhance product quality, and strengthen our market position. You will own and shape the workflows, features, and capabilities that manage Agents deployed across millions of endpoints worldwide.
What will you do?
Define and champion the product strategy and vision for your area of responsibility, ensuring alignment with business objectives and customer needs.
Lead cross-functional collaboration for product planning, prioritization, development, and launch, balancing responsiveness to customer needs with long-term strategic goals.
Lead the end-to-end product development lifecycle for key features and capabilities, including defining detailed requirements, collaborating closely with engineering teams throughout the development process, and ensuring successful deployment and post-launch monitoring.
Collaborate with organizational stakeholders to understand business, operational, and engineering requirements and design solutions effectively.
Partner with customers and prospects to present product features, share the roadmap, and gather feedback for future improvements.
Act as the product owner in an Agile development process, owning product requirements, defining feature acceptance criteria, and product launch.
Work closely with UI/UX teams to deliver user-centric designs that enhance the customer experience.
Use data-driven insights from metrics, user feedback, and customer interactions to make informed product decisions and prioritize enhancements.