Account Manager

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8836833

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06/10/2026

Director of Sales Operations

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Artlist is a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io The Role We are looking for an experienced, strategic, and data-driven Director of Sales Operations to lead, scale, and optimize our global sales infrastructure. In this role, you will manage two core pillars: our Salesforce & Sales Operations team, and our Sales Data Analytics team. You will be responsible for driving operational excellence, streamlining processes, and equipping our sales teams in Israel and New York with the tools, insights, and workflows they need to win. If you thrive at the intersection of strategy, technology, and people management, this is the place for you. Key Responsibilities: Team Leadership: Lead, mentor, and scale a high-performing global team consisting of Sales Operations specialists, Salesforce administrators, and Sales Data Analysts. Process Optimization: Own the end-to-end sales process lifecycle. Continuously analyze, refine, and streamline workflows for both local (Israel) and remote (New York) sales teams to drive productivity and eliminate friction. Tech Stack & Salesforce Ownership: Serve as the strategic owner of our CRM (Salesforce) and broader sales tech stack. Drive platform adoption, data integrity, and implement scalable tools to support complex B2B sales cycles. Data-Driven Strategy: Partner with the Sales Data Analytics team to deliver actionable insights, pipeline analysis, forecasting models, and performance dashboards for sales leadership and executives. Cross-Functional Collaboration: Act as the bridge between Sales, Marketing, Finance, Legal, Data and Product to align on targets, commission planning, lead-to-revenue funnels, and data consistency. Sales Enablement: Design and implement rules of engagement, territory mapping, and lead routing strategies to maximize the efficiency of our global sales reps.

Requirements:
Proven Experience: 5+ years of experience in Sales Operations, Revenue Operations, or Commercial Operations, with at least 2+ years in a leadership/management role within a global B2B SaaS or tech company. Salesforce Expert: Deep architectural understanding of Salesforce. Certified Salesforce Admin/Developer is a significant advantage.
* Global Team Management: Proven track record of managing and scaling multi-disciplinary teams (including operations and data analysts) across multiple time zones (IL & NY). Strong Analytical Skills: Proficient in data modeling, sales forecasting, and dashboard creation (SQL, Tableau, or Looker experience is a big plus). Process Builder: Excellent ability to take chaotic, manual processes and transform them into automated, clean, and scalable workflows.
* Exceptional Communication: Fluency in English (both written and verbal) is a must, with the ability to translate complex data into clear business insights for executive leadership. Thrives in Fast-Paced Environments: A proactive, "can-do" attitude with the agility to pivot and execute in a rapidly growing environment.

This position is open to all candidates.

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8660521

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חברת השמה / כח אדם

1 ימים

Client Solutions Manager (Domestic Market) - Israel

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Required Client Solutions Manager (Domestic Market) - Israel
Responsibilities
Team Intro
The Domestic team partners with Israels largest and most iconic brands across all verticals from Retail and CPG to Finance and Automotive driving their success within the local ecosystem. We act as strategic advisors to the market's leading advertisers, executing full-funnel strategies that span from high-impact brand awareness to performance-driven results. By leveraging data-driven insights and best-in-class support, we empower the biggest players in the Israeli market to maximize their growth and cultural impact on us.
Responsibilities
- Manage and grow long-term relationships with Israels largest brands and market leaders, providing strategic guidance to scale their domestic presence on us.
- Execute and optimize full-funnel strategies, monitoring auction ad campaigns from high-impact brand awareness to performance-driven conversions.
- Analyze campaign performance data to deliver actionable, data-driven business insights, helping clients achieve both branding and performance KPIs.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on our ecosystem, sharing product updates and best-in-class creative and measurement practices tailored to the Israeli market.
- Conduct regular business reviews using a consultative approach to build deep-rooted partnerships and drive long-term growth in collaboration with the sales team.
- Share marketplace feedback to influence our advertising strategy and consistently drive product feature adoption based on local market needs.
- Investigate and troubleshoot technical client issues by working directly with product and engineering teams to ensure seamless campaign execution.
- Develop automated reports and performance frameworks utilizing internal data tools to track and visualize client success.

Requirements:
Minimum Qualifications:
- Experience in the Israeli digital advertising ecosystem, with a proven track record of managing and scaling large-scale domestic clients or working within leading local agencies.
- Deep understanding of full-funnel marketing strategies, with experience managing campaigns across the entire consumer journey from brand awareness and engagement to performance-driven conversions.
- Experience in Account Management or Client Service roles, specifically working with Tier 1 brands across diverse industries (e.g., Retail, CPG, Finance, Automotive, or Tech).
- Strong expertise in media buying and campaign optimization, with the ability to manage both branding-oriented and performance-focused auction ads.
- Analytical mindset with the ability to translate complex data sets into actionable business insights and strategic recommendations for clients.
- Exceptional communication and stakeholder management skills, with experience navigating relationships between brands, agencies, and cross-functional teams

Preferred Qualifications:
- Proactive and entrepreneurial mindset, with the ability to thrive in a fast-paced environment and identify growth opportunities for leading Israeli brands.
- Deep familiarity with the local agency landscape, including existing relationships with media agencies and a strong understanding of their working models.
- Proven ability to manage diverse verticals simultaneously, showing adaptability and broad industry knowledge (from CPG to Finance and beyond).
- Exceptional storytelling and presentation skills, capable of presenting complex strategies to C-level executives and key decision-makers.

This position is open to all candidates.

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8867578

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04/10/2026

Senior Account Manager

חברה חסויה

Location: Tel Aviv-Yafo and Haifa

Job Type: Full Time

We are looking for a high-performing Senior Account Manager to own and grow strategic relationships with key national and high-potential regional partners. This role requires a sharp commercial mindset, excellent relationship management skills, and a deep understanding of how to drive partner success in a marketplace environment. You will serve as a strategic advisor to our top partners building tailored growth plans, negotiating deals, and coordinating internal teams to ensure smooth execution and long-term value creation. You will also coach and mentor junior account managers, helping to shape the future of our partner organization

What Will You Do
Portfolio Ownership: Manage and grow a portfolio of national partners. Build long-term relationships that drive partner satisfaction, performance, and retention.
Strategic Account Planning: Develop quarterly and annual success plans for key accounts, including joint growth targets, promotional strategies, menu optimizations, and marketing campaigns.
Data-Driven Optimization: Use performance data to identify gaps and opportunities. Build action plans to improve delivery performance, operational efficiency, and revenue per partner.
Cross-Functional Coordination: Work closely with Operations, Marketing, Content, and Customer Service teams to deliver seamless execution on all partner needs.
Contract & Commercial Ownership: Lead negotiations for renewals, upsells, exclusivity agreements, and commercial terms, ensuring our interests are aligned with partner growth.
Partner Advocacy: Act as the voice of the partner within us, raising feedback, aligning on product features, and supporting strategic decision-making.
Mentorship & Leadership: Support the training and development of junior account managers. Provide guidance, structure, and best practices to strengthen the team.

Requirements:
4+ years of experience in Account Management, Partnerships, Sales, or Client. Success ideally in tech, FMCG, delivery platforms, or marketplaces.
Proven success managing high-value accounts, with a strong track record of meeting or exceeding commercial targets.
Strong negotiation skills and the ability to develop win-win partnerships.
Excellent communication and interpersonal skills, with the confidence to engage C-level stakeholders.
Data-literate, comfortable working with dashboards and performance metrics to guide decisions.
Fluent in Hebrew and English. Arabic is a strong plus.
Passion for building relationships, solving problems, and driving mutual growth.
A proactive, independent worker who thrives in fast-paced, high-growth environments.

This position is open to all candidates.

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8841463

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30/09/2026

Technical Account Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

As a Technical Account Manager, you sit at the intersection of customer engineering, security operations, and product. You own the post-sales technical relationship for a set of our most important customers, from onboarding through adoption, through the moments that actually matter. In critical situations, you're the person customers call. You help them understand what's happening, why it matters, and what to do next.

This is a hands-on, deeply technical, high-trust role. It's not a support escalation path, it's a strategic one. You'll shape how customers succeed with us, and you'll shape our product by bringing the reality of SOC analysts, detection engineers, threat hunters and incident responders back to our R&D and product teams.

WHAT YOU WILL DO

Be the technical and security authority customers trust
Own the post-sales technical and security relationship for a portfolio of customers, acting as their primary trusted advisor.
Lead onboarding and implementation, data indexing, detection onboarding and tuning, environment configuration, end to end.
Diagnose and resolve complex issues across log pipelines, cloud integrations, detections, automations and permissions.
Partner directly with customer security teams, cloud engineers, and security leadership during investigations and escalations.
Assist customers with building custom AI skills within the platform to solve their pain points.

Drive real adoption, not just go-lives
Conduct technical health checks and lead business reviews with a bias toward action.
Monitor customer health proactively, identify risks early, and intervene before they become problems.
Help customers unlock the full value of us, not just check a deployment box.

Shape the product from the field
Work directly with our engineering and product teams to escalate issues and push them toward resolution.
Translate what you see in the field, real patterns, real friction, real gaps, into product influence.
Be the voice of the customer in rooms where roadmap decisions actually get made.
Advocate for the shift in the industry towards agentic detections and leveraging AI skills to solve security teams' pain points.
Show up in person when it counts

Travel to customer sites for key engagements (~25% of the time).

Requirements:
WHAT YOU WILL BRING
6+ years in a technical, customer-facing role (TAM, Customer Engineer, Senior Support, or similar).
Hands-on experience with SIEM or observability platforms, Splunk, Elastic/ELK, Microsoft Sentinel, or equivalent.
You've actually used these tools for incident investigation, threat hunting, or application troubleshooting, not just sold them.
Strong cloud fundamentals across AWS, Azure, and/or GCP Infrastructure-as-Code experience (Terraform or similar).
Scripting skills in Python and/or Bash Comfortable troubleshooting distributed systems, data pipelines, and query performance.
Equally fluent talking to engineers and executive stakeholders.
Startup or high-growth experience, you know how to move fast and make calls without a perfect playbook.
You make progress where others stall. You navigate ambiguity with curiosity, not paralysis. You know when to go heads-down and when to loop in the right person, and you do it without being asked.

NICE TO HAVE
Background in a SOC, Security Engineering, Incident Response, or Threat Hunting role.
Experience implementing or supporting SIEMs at scale Familiarity with KQL (Kusto Query Language).

This position is open to all candidates.

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8838049

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20/09/2026

Knowledge and Training Specialist

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are looking for an experienced Knowledge and Training Specialist with a background in Customer Success Management to join our Customer Care team. If you're passionate about empowering teams, enhancing customer experiences, and driving operational excellence, wed love to hear from you! In this role, you will lead onboarding and continuous training for Customer Success Managers (CSMs) and Customer Care agents while also developing scalable knowledge solutions that align with our business goals. You will collaborate closely with leadership to identify knowledge gaps and create training programs that improve service quality, retention, and engagement.
What am I going to do?:

* Design and lead comprehensive onboarding and ongoing development programs for Customer Care.
* Working with different stakeholders (as part of the product enablement part of the role)
* Develop, maintain, and optimize training materials, knowledge base articles, and best practice guides in English.
* Verify the accuracy of knowledge content through data analysis, research, and testing to ensure relevance and effectiveness.
* Manage and enhance learning journeys within the LMS system.
* Monitor training effectiveness and provide recommendations based on performance data and feedback.
* Stay up to date on customer care methodologies, industry trends, and emerging best practices.
Equal opportunities:
At Fiverr, we're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you. At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Requirements:
* 2+ years of experience in Customer Success Management in a large-scale company - a must.
* 2+ years of experience designing and delivering effective training programs - a must.
* Exceptional communication, presentation, and interpersonal skills to engage and train professionals effectively.
* Professional-level English proficiency with excellent written and verbal communication skills.
* Experience in creating and managing knowledge base articles and training documentation.
* Strong research, analytical, and instructional design skills to develop engaging content for diverse audiences.
* Familiarity with learning management systems (LMS), e-learning tools, and knowledge-sharing platforms - an advantage.
* A proactive, self-driven mindset with strong organizational skills and attention to detail.
* A Can-Do approach with the ability to manage multiple projects and adapt to changing priorities. Nice to have
* Experience leveraging AI tools for content creation, such as AI training video generation.
* Familiarity with Customer Relationship Management ( CRMgreenTxtBg!) platforms and associated workflows.
* Prior experience in a fast-paced, high-growth technology company environment. Working with AI This role will leverage AI to enhance content creation efficiency, potentially through tools that assist in generating drafts for KB articles or even creating initial video scripts for training modules. However, the strategic direction, Quality Assurance, and nuanced delivery of training will remain a critical human-led function, ensuring our training is accurate, empathetic, and perfectly tailored to our Customer Care team's needs.

This position is open to all candidates.

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8827066

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07/10/2026

Account Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time and English Speakers

Were looking for an Account Manager to own and grow relationships with existing customers and become a trusted partner in their long-term success.
As an Account Manager, youll be responsible for a portfolio of strategic accounts, building strong relationships with key stakeholders, understanding how our customers use data infrastructure, and identifying opportunities to deepen and expand our partnerships. Youll combine strong relationship management with a commercial mindset - ensuring customers see continued value while driving retention, renewals, and account growth.
This role is ideal for someone who is proactive, customer-oriented, and commercially driven, with the ability to build trust, uncover opportunities, and navigate relationships across both business and technical stakeholders.
Key Responsibilities:
Own and manage a portfolio of existing customers, serving as their primary commercial point of contact throughout the relationship.
Build strong, trusted relationships with key stakeholders and develop a deep understanding of each customers business, needs, and strategic priorities.
Drive customer retention and renewals by proactively managing account health, identifying risks, and ensuring customers continue to see strong value.
Identify and execute expansion opportunities within existing accounts, including upsell and cross-sell opportunities.
Develop account plans and growth strategies for key customers, identifying new use cases, teams, and opportunities to expand the partnership.
Lead commercial conversations, including renewals, pricing discussions, negotiations, and contract expansions.
Work closely with Customer Success, Solutions Engineering, Product, and other internal teams to ensure a seamless customer experience and address customer needs.
Maintain accurate account information, opportunities, forecasts, and activities in the CRM.
Consistently meet or exceed retention, renewal, and expansion targets and KPIs.

Requirements:
3+ years of experience in Account Management, Customer Success with commercial ownership, or a similar customer-facing role within a SaaS company.
Proven experience managing and growing mid-size and enterprise accounts.
Strong commercial mindset with demonstrated experience in renewals, upselling, cross-selling, and account expansion.
Excellent relationship-building skills and the ability to develop trusted relationships with senior stakeholders.
Exceptional communication, negotiation, and presentation skills.
Ability to understand technical products and translate customer needs into meaningful business opportunities.
Highly proactive and organized, with a strong sense of ownership and the ability to manage multiple accounts and priorities independently.
Experience with CRM platforms and account management tools.
Fluent English, with native-level proficiency preferred.

This position is open to all candidates.

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8847204

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חברת השמה / כח אדם

22/09/2026

Manager of Customer Growth

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

As the Manager of Customer Growth, IL, you will own the long-term commercial success and partnership value for our companys existing customers across Israel and Eastern Europe. You are responsible for leading and developing a dedicated team of Account Managers and Renewal Managers focused on expanding our company's product footprint and delivering world-class retention rates. This is a critical leadership role that requires balancing the immediate need for renewal optimization with the strategic "hunt" for new expansion opportunities, all while implementing data-driven strategies for sustainable, profitable growth.
Job responsibilities
Lead for Expansion and Retention: Own Net Revenue Retention (NRR) and ARR growth across all customer segments in the IL/Eastern EU region.
Drive Strategic Scalability: Evolve our companys commercial model with AI-driven insights and innovative sales strategies that accelerate deal volume, size, and velocity.
Elevate Team Performance: Build, coach, and empower a high-performing team with a Hunt and Harvest mindset, operational excellence, and alignment to the company Leadership Code.
Ensure Operational Rigor: Maintain forecasting accuracy and pipeline health through Salesforce and Clari, ensuring consistent execution of the MEDDPICC framework.
Collaborate Cross-Functionally: Partner with Customer Success, Product, and Marketing to align on customer outcomes, reduce churn, and unlock new growth opportunities.

Requirements:
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they arent the only factor. If you dont have nearly enough experience, or not all the skills, wed still like to hear from you. This could be the perfect fit for you and us.
4+ years of progressive SaaS Sales / Account Management experience with consistent attainment, specifically growing a portfolio of diverse customer accounts in the IL / Eastern EU region.
3+ Proven experience managing a Sales / Account Management team with a successful impact on growth & retention target attainment.
Required experience of at least 2 years with the MEDDPICC sales methodology.
Required experience utilizing Clari for forecasting, pipeline inspection, and revenue intelligence, in addition to strong proficiency with Salesforce and other sales technologies.
Demonstrated experience with creating and driving adoption of AI-driven tools (e.g., chat GPT, GPT Agents, Notebook, Clari, Gong Engage, Outreach, LinkedIn Sales Navigator) to enhance prospecting, qualification, and scalable outreach.
Expertise in driving sales through value-led selling and product bundling strategies.
Solid understanding of sales cycles, forecasting, and pipeline management in a high-growth SaaS environment.
Excellent communication skills with the ability to present to and engage with GTM executives.
A Bachelor's Degree in Business, Economics, or a related field is typically advised.

This position is open to all candidates.

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8829107

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3 ימים

Account Manager, Mid-market and Enterprise

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

we are looking for a Account Manager, Mid-market and Enterprise.
What youll do:
Own the relationship for a portfolio of 50 strategic Mid-market and enterprise accounts, acting as their main point of contact and keeping a clear, current picture of account health across every entity and region
Build and maintain executive-level relationships with CFOs, Controllers, VPs of Finance, and Procurement, establishing executive sponsorship on both sides and multi-threading across business units
Develop and execute strategic account plans for each customer, with clear growth targets, risk mitigation, and success milestones
Drive growth in spend across your book: retention, deeper adoption across entities and departments, and expansion into new products and regions
Lead renewals and commercial negotiations end to end, working through procurement, legal, and security review processes
Lead executive business reviews with senior stakeholders and C- Level to align on strategic priorities, demonstrate ROI, and shape the joint roadmap
Mitigate and mirror customer needs to cross-department teams to drive product adoption and satisfaction.
Act as the voice of our customers internally, feeding insight to Product, Support, and Marketing and influencing the roadmap for large-account needs
Forecast renewals and expansion accurately and keep CRM data current

Requirements:
6+ years of experience in SaaS sales, account management, or Customer Success, with direct ownership of revenue targets and a proven track record of consistently meeting or exceeding them through account growth, upselling, cross-selling, and new business opportunities within existing accounts.
2+ years of managing mid-market and enterprise accounts.
Proven success owning a large portfolio of enterprise or upper mid-market customers, balancing growth and retention across many accounts at once
Proven ability to build relationships with C-level and senior finance executives, and to discuss spend, process, controls, and ROI credibly
Experience managing complex, multi-stakeholder accounts across multiple entities, regions, or business units
Demonstrated track record of conducting executive business reviews that deliver measurable outcomes, including account expansion, renewal commitments, and defined action plans.
Experience negotiating renewals and expansions through formal procurement and legal processes
Hands-on experience with CRM tools (Salesforce or similar) is required
Hands-on experience working with AI tools (Claude, Gemini) is required
Comfortable managing accounts that span multiple products, and able to navigate that added complexity with the customer
Strong cross-functional leader who can rally Sales, Product, Implementation, and Support around customer goals

This position is open to all candidates.

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8863078

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אירעה שגיאה בשליחת פרטיך למשרה

11/10/2026

Technical Account Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are looking for a Technical Account Manager to be the trusted technical advisor for our customers. You will own the post sale journey from onboarding and deployment through long term adoption and growth. You will turn AI driven security capabilities into measurable value in every customer environment.
What You'll Do:
Own the post sale technical relationship end to end. You will take a clean handoff from Solutions Engineering at deal close and serve as the customer's primary technical point of contact from then on.
Lead technical onboarding and implementation from kickoff through full deployment, including integrations with security tools, cloud infrastructure, and CI/CD pipelines.
Translate customer requirements into implementation plans, timelines, and clear success criteria.
Act as a trusted technical advisor by guiding customers on best practices for configuration, policy setup, and getting the most out of the platform in their security environment.
Drive ongoing adoption and account health. You will identify opportunities to expand usage across new applications, teams, and use cases.
Run regular technical business reviews that show value, surface risks, and align on the roadmap for each account.
Troubleshoot and escalate technical issues with R&D and Security Research, while keeping ownership of the customer relationship.
Build and maintain documentation, runbooks, and reusable assets as the customer base scales.
Partner closely with Sales, Solutions Engineering, Product, and R&D to support renewals and expansion, share customer feedback, and flag technical or adoption risks early.
Track and report on time-to-value, adoption, and account health metrics across your portfolio.

Requirements:
5+ years in a technical customer facing role, such as Technical Account Manager, Technical CSM, Implementation Engineer, or Solutions Engineer. Experience in cybersecurity or enterprise SaaS is a plus.
Strong understanding of core security concepts, such as web application security, cloud security, or AI/LLM security.
Hands-on experience with technical implementation: APIs, integrations, configuration, and troubleshooting in production environments.
Comfortable reading logs, working with APIs and webhooks, and holding in-depth technical conversations with customer security and engineering teams.
Excellent written and verbal communication skills in English, including confidence presenting to both technical and executive audiences.
Strong project and account management skills, with the ability to manage multiple customers at once and prioritize clearly.
A customer-first mindset that balances technical depth with business context.
Comfortable working in a fast-paced, high-transparency startup environment.

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8851771

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שמך המלאמה השם שלך?

מייל

תיאור

שליחה

תודה על שיתוף הפעולה

מודים לך שלקחת חלק בשיפור התוכן שלנו :)

המשרה נמחקה

תוכל לצפות בה בדף המשרות שלי

המשרה הוחזרה לרשימת תוצאות החיפוש

האם תרצה להסיר את המשרה מרשימת

המשרות השמורות שלך?

כן לא

אירעה שגיאה בשליחת פרטיך למשרה

22/09/2026

Account Manager, Enterprise

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

As an Account Manager on the Enterprise team, you will manage a portfolio of strategic enterprise customers and help them maximise the value they get . Youll take a consultative approach, building trusted relationships across commercial, finance, operations, product and technology stakeholders, while identifying opportunities to increase adoption, retain customers and expand their use of products and markets. You will combine strategic account planning with hands-on ownership of upsells, escalations, onboarding and complex customer initiatives across the implementation, API activation and growth phases. This is a quota-carrying commercial role based in Tel Aviv.

Responsibilities

Grow gross profit from existing customer accounts, manage operational success and pursue upsell and cross-sell opportunities across product suite

Build and execute strategic account plans, including customer objectives, stakeholder maps, risks, renewal plans and 12- to 18-month growth opportunities

Lead renewals, commercial negotiations and expansion opportunities, using data and customer insight to improve retention and drive net revenue retention

Build trusted relationships with senior customer stakeholders and run effective business reviews that demonstrate value, address risks and align on future priorities

Project manage complex customer initiatives across several technical and non-technical domains, coordinating Sales, Product, Solutions Engineering, Operations, KYC and Onboarding, Legal and Customer Success

Be proactive in identifying and solving client challenges before they become risks

Maintain accurate CRM records, opportunity tracking and forecasts, and report weekly and monthly performance against KPIs, metrics and targets

Ensure the best possible customer experience throughout onboarding and beyond

Requirements:
Fluent written and spoken English and Hebrew

5 to 6 years of experience managing complex technology sales or account management, from small to enterprise accounts

A proven track record of retaining and growing existing accounts through renewals, upsell, cross-sell or other expansion motions

Experience managing multi-stakeholder customer relationships, including engagement with senior commercial, finance, operations, product or technology leaders

Strong commercial, communication and negotiation skills, with the ability to simplify complex topics for others and build trusted relationships internally and externally

Experience working cross-functionally to resolve customer issues, manage escalations and deliver complex onboarding, implementation or post-go-live initiatives

Technically minded, with prior experience in API sales or account management for a similar organisation

Strong data analysis skills, with the ability to draw insight from account and performance data to inform decisions

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8829120

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