דרושים » תוכנה » מפתח /ת Tableau לארגון ממשלתי

Were looking for a BI & Data Engineering Team Lead to join our BI team and take end-to-end ownership of high-impact analytics foundations while mentoring a team of 4-6 talented BI Data Engineers. This role sits at the core of how measures success, makes decisions, and scales-turning raw data into trusted, business-critical insights used across Product, GTM, and Finance.

In this role, you'll combine people leadership with hands-on technical depth (roughly 30% of your time), owning the roadmap, architecture, and delivery of BI platform. Youll shape how AI and agentic workflows transform the way BI is built and consumed, helping raise the bar for analytics engineering across the company.

Hands-on experience using GenAI to improve analytics engineering workflows, automate development processes, and increase delivery speed is a must for this role.

This role is based in Tel Aviv. We work in a hybrid model, with 3 days a week in the office.

This might be for you if:

You enjoy owning data foundations end to end - from raw data to semantic layers while leading and growing people
You like turning ambiguous business questions into clear, governed metrics and scalable data models
You care about data quality, performance, and trust at scale, as well as optimization and FinOps practices
You enjoy mentoring, setting technical standards, and leading by example with a hands-on approach (~30%)
You actively leverage AI tools and agentic automations to improve development speed, analytical accuracy, and metric governance

Through innovative technology and AI-driven solutions, our company is reshaping the eyewear industry and delivering a seamless, personalized shopping experience. We ensure quality, affordability, and efficiency by controlling the full supply chain, from product design and manufacturing to optical lens production and digital experience.
Our Customer Experience team is looking for an experienced & driven CX Technical Project Manager. This position will report to the VP of Customer Experience.
What Youll Do:
Own, manage, and optimize the CX tech stack, tools, and platforms.
Build, improve, and maintain CX workflows, processes, and SOPs.
Monitor operational backlogs, bugs, and ongoing technical tasks.
Design and implement tools to improve CX speed, quality, and efficiency.
Maintain dashboards, reports, and performance analytics to support business decisions.
Lead A/B testing initiatives across all support channels and deliver insights to leadership.
Manage onboarding/offboarding of CX systems and ensure smooth platform operations.
Handle DSR processes, vendor invoices, and operational tracking.
Analyze CX performance, forecasting, and interaction volumes across channels.
Maintain IVR systems and support global support-site operations.
Collaborate with Product and leadership teams on CX roadmap initiatives.
Continuously identify and remove operational bottlenecks to improve customer experience.