דרושים » ניהול ביניים » Production Operations Engineer

We're looking for a Production Operations Engineer to join our fast-growing company at a breakthrough stage, as we build our dream team with the most passionate and professional people in the industry. Our team thinks differently and quickly, delivering high-quality, innovative solutions with the latest technologies - and we never forget to enjoy the ride along the way!
This is a role for someone who owns production stability end to end and knows that the best fixes often happen through other people. You won't be the one writing every manifest or resolving every incident yourself - you'll be the one who sees what production needs, sets the direction, and makes sure R&D teams follow through.
What You'll Be Doing:
Owning production stability: Act as the go-to person for the health of our production environments, proactively identifying risks before they become incidents.
Owning the incident process: Make sure incidents are properly tracked, follow-ups are driven to completion, and R&D teams write and own their postmortems - turning lessons into lasting improvements rather than letting them slip.
Driving change across R&D: Partner with engineering teams to define the reliability and operational improvements production needs, and make sure they get prioritized and implemented.
Raising the operational bar: Champion production-readiness standards, define SLOs and error budgets, and build a culture where teams own the reliability of what they ship.
Connecting the dots: Communicate clearly with stakeholders across R&D and leadership, translating between technical detail and business impact.

We're hiring a Senior/Principal Site Reliability Engineer to own production reliability for Cortex Agentix Endpoint Security (following an acquisition of KOI Start Up) as it scales. You'll define and operate our SLOs and error budgets, lead high-severity incident response, and ensure our Kubernetes and AWS infrastructure stays stable under growth. You'll also build and supervise the AI agents that handle routine alert triage and monitor tuning, focusing your own time on the reliability engineering that requires human judgment. This role is a strong fit for someone who treats reliability as an engineering discipline and enjoys ownership, incident command, and applying AI to operational work.
Your Impact:
Own reliability as an engineering discipline - define SLIs, set SLOs, and run error-budget-based decision-making so "how reliable are we" becomes a number that governs how fast we ship.
Own production incidents end-to-end - lead response, mitigation, and resolution for high-severity incidents, and drive blameless postmortems that feed real fixes back into the system.
Own the reliability and capacity of production infrastructure as we scale - forecasting headroom, validating scaling behavior under load, and keeping latency and error rates within SLO.
Run and evolve Kubernetes environments so releases and infra changes are safe by default across hundreds of tenant apps.
Own, build, and supervise our SRE AI agents that triage alerts, review monitors, resolves and summarize incidents. Set and expand the trust ladder that governs what the agents do autonomously, what needs approval, and what stays human. This is a core part of the role.

Tech is at the center of everything we do and we're looking for people who are builders at their core. From developers to visionaries and everything in between, we want minds who aren't just interested in putting the pieces together but who can find new ways to innovate. Solid communication, creative problem solving and business understanding are all prerequisites. So, if you're tech savvy, inquisitive, and ready to take the road less traveled, the Technology team might be right for you. We're looking for a Senior DevOps Engineer with a strong security orientation to join our DevOps team. our platform runs at significant scale, and our DevOps team sits at the core of keeping it fast, reliable, and secure. As we grow, so does the scope of what we own - we need an engineer who can step in as a strong pillar of our production ecosystem. This is a hands-on role for someone who takes security seriously, moves fast, and knows how to get things done in a complex, high-scale environment. Our Technology Stack: AWS, GCP, CLoudFlare,Kubernetes, Terragrunt, Ansible, Jenkins, ArgoCD, Argo Workflows, Kong & Nginx, HashiCorp Vault, Kafka, RabbitMQ, Mongodb, Aurora Postgresql & Mysql, Prometheus, Grafana, VictoriaMetrics Programming languages: Python, NodeJS, Go, Kotlin


What am I going to do?:

* Full Ownership: Drive infrastructure initiatives through their entire lifecycle, taking accountability from initial design to delivery and long-term operations.
* Kubernetes Orchestration: Architect, implement, and maintain production-grade Kubernetes clusters, ensuring they remain scalable and resilient under high-scale demand.
* Cloud Architecture: Design and manage robust AWS environments, including VPC, IAM, and EKS, to support a highly available platform architecture.
* Infrastructure as Code: Utilize Terraform to build and evolve our environment, applying configuration management principles to all IaC workflows.
* CI/CD Excellence: Support and improve our deployment pipelines using Jenkins and GitHub Actions to maintain a fast development velocity.
* Observability: Implement comprehensive monitoring solutions with Prometheus and Grafana to ensure deep visibility into platform health.
* Operational Resilience: Join the DevOps on-call rotation, taking responsibility for mitigating production issues and maintaining site reliability.
* Tooling & Innovation: Continuously evaluate and adopt tools - security and otherwise - that raise the bar on engineering efficiency and security posture.
Equal opportunities:
We're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you. We prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. We are proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, we will provide accommodation to individuals with disabilities or a special need.

our company's platform runs inside the security stacks of enterprise customers, processing live detection and telemetry data from SIEM, EDR, and SOAR systems at real scale. Until now, infrastructure has been built and carried by the founding engineering team alongside everything else. You will be the first dedicated owner of it. That means designing our company's cloud foundation across GCP and AWS, building the deployment, scaling, and observability layers from the ground up, and setting the standards the rest of engineering builds on. It also means holding a bar that most startups can defer and our company cannot: we sell to security teams who audit their vendors seriously, so how we run our own infrastructure is part of how we win. This is a hands-on senior role with real architectural authority, and as engineering grows you become the person others learn cloud and infrastructure from.
What you'll be doing
Multi-cloud architecture: Own the design and implementation of our company's multi-cloud architecture across GCP and AWS, including the cross-cloud standards, boundaries, and tradeoffs that keep two providers from becoming twice the complexity.
Infrastructure as code: Build and maintain the entire environment in Terraform, so infrastructure is reviewable, reproducible, and scales without a person in the loop.
Deployment pipelines from scratch: Create the CI/CD foundation that lets a small team ship quickly and safely, with the testing, gating, and rollback paths that make fast releases boring rather than risky.
Kubernetes at data scale: Run and scale the Kubernetes and containerized workloads behind our company's security data processing, where volume, latency, and cost pressure all show up at once.
Security of our own stack: Own identity, access, secrets, network boundaries, and infrastructure hardening to a standard that holds up under customer security review.
Reliability and visibility: Build the logging, monitoring, and alerting layer that tells us something is wrong before a customer does, and make on-call sustainable as the system grows.
Technical direction: Partner directly with the founding engineering team on architectural decisions, and raise the infrastructure and cloud fluency of every engineer who joins after you.

Our platform turns paperwork-based processes into revenue-generating customer engagements for some of the largest financial institutions in Israel, the US, Europe, and APAC.

Behind that surface, our infrastructure is split the way our customers are. Enterprise customers demand isolation and get it: a dedicated single-tenant environment each, down to their own compute, data stores, identity provider, and sometimes encryption keys we cannot access. Lower-tier customers run on shared multi-tenant infrastructure. More than fifty production environments across six AWS regions, all from one GitOps pipeline.

That split is what makes this role heavy. On the shared platform, a single change is instantly global; on the dedicated fleet, it must land correctly everywhere before anyone feels it. Every new customer adds load and cost in a straight line - your job is to break that line, making the platform carry its own weight through self-service, automation, and AI agents, not more hands. Nobody sits between you and the customer.

Responsibilities

Both tenancy models, as one system. Terraform, Helm, and ArgoCD delivering to shared and dedicated environments alike. You own the pipeline and the guardrails on it: progressive rollout, blast-radius containment, and drift detection that catches a mistake before a customer does.
Efficiency and cloud cost. Dedicated infrastructure per customer makes unit economics an engineering concern, not a quarterly finance exercise. You own attribution, right-sizing, spot strategy, and autoscaling that actually scales down - and you defend efficiency as a design constraint on every new deployment.
Turning operations into product. Onboarding, version rollouts, and config changes are tickets today; they should be self-service and boring. You decide what gets automated, what goes back to the owning team, and what still needs an expert.
Scale under real load. Temporal, KEDA queue-based autoscaling, and Karpenter are live and still maturing. You own how the platform grows and shrinks against real traffic, and what that costs per customer.
Security engineering for regulated customers. KMS-based key management, SIEM pipelines, WAF policy, certificate and secret lifecycle, per-customer SSO, vulnerability remediation, and turning penetration test findings into shipped fixes. Our customers are banks, insurers, and health funds. Their auditors are effectively part of our roadmap.
AI-driven operations. Our infrastructure repositories are already built for agentic work, with an internal harness of shared skills and agents. You inherit it, extend it, and push it into places it does not reach yet: triage, rollout verification, cost anomaly investigation, log analysis, and the long tail of operational work that has never been worth a script.
Reliability of what you ship. You are on call for your own systems, paged through PagerDuty against alerts you own.

Tech is at the center of everything we do at Fiverr and we're looking for people who are builders at their core. From developers to visionaries and everything in between, we want minds who aren't just interested in putting the pieces together but who can find new ways to innovate. Solid communication, creative problem solving and business understanding are all prerequisites. So, if you're tech savvy, inquisitive, and ready to take the road less traveled, the Fiverr Technology team might be right for you. Fiverr's Engineering team is expanding its DevOps capabilities to manage our rapidly growing cloud infrastructure. We're looking for a mid-level DevOps Engineer to join this high-velocity environment, taking ownership of cloud assets, contributing to production stability, and driving key projects. You'll be instrumental in strengthening our team and supporting our continued innovation.

What am I going to do?:

* Independently deploy and maintain robust cloud infrastructure across AWS, GCP, and CloudFlare, leveraging Kubernetes, Terragrunt, and Ansible.
* Contribute to an on-call rotation, ensuring the stability of critical production services including Kafka, RabbitMQ, and various databases, with a focus on proactive incident resolution.
* Lead small to mid-sized projects from conception through completion, utilizing your expertise in CI/CD pipelines (Jenkins, ArgoCD, Argo Workflows) and scripting languages like Python, NodeJS, Go, or Kotlin.
* Partner closely with security and development teams to embed security best practices throughout the entire software development lifecycle.
* Proactively evaluate and implement new tools and technologies to enhance engineering efficiency, security posture, and operational excellence.
* Manage sensitive information securely using tools like HashiCorp Vault and ensure secure configurations for services like Kong & Nginx.

Equal opportunities:
At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

We are looking for an independent Senior DevOps Engineer who thrives in a fast-paced environment. You will join our centralized DevOps team, serving as a pillar of reliability and innovation for the entire engineering organization.

This is a 50/50 "Build vs. Run" role. Splitting your time between building modern automation and improving our developer experience and operational excellence, ensuring our production environments are rock-solid, secure, and highly available while managing the live environment from server infrastructure all the way to the application.

Tasks you will take part in:
Design and implement next-generation CI/CD automation flows to streamline the path from "Code" to "Production."
Lead the evolution of our Infrastructure-as-Code (Terraform) to make our systems more modular and self-service for developers.
Collaborate with backend teams to architect scalable microservices and optimize datastore performance (RDS, MongoDB).
Embrace AI-powered development tools (Cursor, Claude Code) to automate toil and accelerate infrastructure delivery.
Full ownership of our AWS accounts and multi-cluster Kubernetes environments.
Manage and fine-tune live production environments, ensuring 99.9% uptime for our mission-critical fintech services.
Drive our Observability strategy (Datadog/Grafana) to proactively catch issues before they impact our customers.
Participate in a weekly on-call rotation, serving as the first line of defense for platform reliability.
is used for creating requisitions 'from scratch'