The Recording Engineering group is looking for a strong Lead Program Manager to join its leadership team and drive execution excellence across our global organization. This is a strategic role focused on leading complex cross-functional programs, improving operational discipline, managing budget planning and tracking, and increasing engineering productivity. The role requires strong technical understanding, excellent execution skills, and the ability to turn leadership decisions into clear plans and measurable outcomes.
A key part of the role will be to introduce better ways of working using AI tools, AI agents, automation, dashboards, and data-driven insights to improve visibility, reduce manual work, identify risks earlier, track costs, and increase team efficiency.You will work closely with Engineering managers, Architects, Product managers, QA leads, DevOps, Support, Finance, Cloud Operations, and senior leadership.
How will you make an impact?
Own group-level execution, planning, tracking, budget planning, and operational governance.
Track group budget, identify gaps, and support cost control decisions.
Monitor cloud costs, identify optimization opportunities, and drive cloud cost-saving initiatives.
Translate leadership decisions into clear actions and drive follow-up across teams.
Lead complex cross-functional programs across Engineering, Product, QA, Architecture, DevOps, Finance, Cloud Operations, and Support.
Manage program scope, timeline, quality, risks, dependencies, and readiness.
Build clear dashboards and KPIs to improve visibility for leadership, including execution, budget, cloud cost, and efficiency metrics.
Use AI tools and AI agents to automate routine activities, improve reporting, identify risks, support cost analysis, and streamline workflows.
Drive productivity and efficiency improvements across the group.
Improve Agile, DevOps, release readiness, and execution processes.
Synchronize teams across sites to support releases, commitments, and major initiatives.
Lead retrospectives and continuous improvement based on data and team feedback.

Required Program Management Manager
Israel - Raanana
We dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whats the role all about?
Cross CX Program Management is central to how our CXone platform unifies dozens of products and acquisitions into one seamless customer experience. Our Program Managers, based across our global organization, are the ones who turn that ambition into structured, delivered work.
As Manager, you will lead this global group of Program Managers and own the day-to-day management of the projects they run - making sure the right things are on track, addressed on time, and managed to a high standard, everywhere they operate.
This is an operational management role: you are responsible for ensuring that projects - particularly those that are high-impact, high-risk, or business-critical - are managed in line with the program methodology and strategic direction set.
In addition, the group is responsible for managing R&D tools and driving changes to existing R&D processes.
How will you make an impact?
Manage the day-to-day - oversee your group's portfolio of programs and projects, making sure execution stays on track and issues are surfaced and addressed on time.
Lead and develop your people - manage, coach, and grow the Program Managers in your group, including performance management and career development.
Ensure consistent execution - hold a high, consistent bar for how programs are run and reported on across the group.
Manage R&D processes and tooling - own this additional area of responsibility, making sure the tools and processes R&D relies on are well managed and continuously improved.
Partner across the organization - work closely with Product, Engineering, and other stakeholders to keep programs moving and unblock issues as they arise.

Required Group Program Manager
Israel - Raanana
We dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whats the role all about?
Cross CX Program Management is central to how our CXone platform unifies dozens of products and acquisitions into one seamless customer experience. Our Program Managers, based across our global organization, are the ones who turn that ambition into structured, delivered work.
As Manager, you will lead this global group of Program Managers and own the day-to-day management of the projects they run - making sure the right things are on track, addressed on time, and managed to a high standard, everywhere they operate.
This is an operational management role: you are responsible for ensuring that projects - particularly those that are high-impact, high-risk, or business-critical - are managed in line with the program methodology and strategic direction set.
In addition, the group is responsible for managing R&D tools and driving changes to existing R&D processes.
How will you make an impact?
Manage the day-to-day - oversee your group's portfolio of programs and projects, making sure execution stays on track and issues are surfaced and addressed on time.
Lead and develop your people - manage, coach, and grow the Program Managers in your group, including performance management and career development.
Ensure consistent execution - hold a high, consistent bar for how programs are run and reported on across the group.
Manage R&D processes and tooling - own this additional area of responsibility, making sure the tools and processes R&D relies on are well managed and continuously improved.
Partner across the organization - work closely with Product, Engineering, and other stakeholders to keep programs moving and unblock issues as they arise.

Required Manager, Program Management
Israel - Raanana
We dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whats the role all about?
Cross CX Program Management is central to how our CXone platform unifies dozens of products and acquisitions into one seamless customer experience. Our Program Managers, based across our global organization, are the ones who turn that ambition into structured, delivered work.
As Manager, you will lead this global group of Program Managers and own the day-to-day management of the projects they run - making sure the right things are on track, addressed on time, and managed to a high standard, everywhere they operate.
This is an operational management role: you are responsible for ensuring that projects - particularly those that are high-impact, high-risk, or business-critical - are managed in line with the program methodology and strategic direction set.
In addition, the group is responsible for managing R&D tools and driving changes to existing R&D processes.
How will you make an impact?
Manage the day-to-day - oversee your group's portfolio of programs and projects, making sure execution stays on track and issues are surfaced and addressed on time.
Lead and develop your people - manage, coach, and grow the Program Managers in your group, including performance management and career development.
Ensure consistent execution - hold a high, consistent bar for how programs are run and reported on across the group.
Manage R&D processes and tooling - own this additional area of responsibility, making sure the tools and processes R&D relies on are well managed and continuously improved.
Partner across the organization - work closely with Product, Engineering, and other stakeholders to keep programs moving and unblock issues as they arise.