דרושים » הנדסה » Sales Engineer

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model.
What you do:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging our
Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for us, while clearly communicating its business value to the relevant stakeholders
Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
Innovation and Improvement: Continuously seek opportunities to innovate and improve our solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
Personal Training and Development: Engage in ongoing training and professional development to stay abreast of our product suite as well as industry trends.

We are looking for a Sales Engineer to join our Sales Engineering and Customer Success team and play a key role in supporting our global sales organization. This is a customer-facing technical role that combines cybersecurity expertise, intelligence analysis, communication, and solution consulting.
This position is based in Israel and operates primarily on US working hours. Occasional international travel, primarily to the US, is required.
What Youll Be Doing:
Partner with the Sales team throughout the sales cycle to understand customer needs and demonstrate how our solutions address their cybersecurity challenges.
Develop and deliver compelling product demonstrations tailored to prospective customers and their specific use cases.
Scope, coordinate, and deliver Proofs of Concept (PoCs) for prospective customers, ensuring successful technical evaluation and value demonstration.
Translate complex cybersecurity and intelligence concepts into clear, compelling business and technical value for customers.
Support global sales activities, including customer meetings, technical discovery sessions, presentations, and solution discussions.
Collaborate closely with Sales, Customer Success, Product, Research, and other internal teams to ensure a seamless customer experience.
Support marketing activities by participating in trade shows, conferences, webinars, and other industry events.
Develop and maintain technical enablement and support materials for the Sales team.
Stay up to date with cybersecurity trends, threat intelligence, and the evolving needs of security teams and organizations.

Required Escalation Engineer
As a Escalation Engineer you will be responsible for:
Serve as a focal point and source of knowledge for departments in the company and for our clients. Share the knowledge, by being a point of advice for the CS department and other internal teams, and work on keeping our KB up to date, including creating new articles.
Manage major and critical production outages - Take ownership, troubleshoot, diagnose, resolve technical issues, and prepare internal and external RCAs.
Work closely with business and engineering teams to ensure efficient issue resolution, maneuvering towards the most suitable solutions, and minimizing further escalations as much as possible.
Analyze production traffic and locate design gaps - deep-dive analysis of the transaction processing by our clients with our partners, identification of design gap (what is missing and what needs to be done), and analysis of top-tier client processing approval ratio.
Participate in the features development life cycle - starting from the design to the implementation method, and the handover to the relevant teams.
Maintain production quality - work closely with the engineering team to coordinate maintenance in production, provide risk analysis, and constantly enhance production quality.

The solution engineer is a highly technical, core member of the sales and customer success organization, aligning our cutting-edge observability and agentic AI technologies with our enterprise customers' architectures. We are customer-obsessed, highly technical, and foster a team culture that is entrepreneurial, professional, and fun. In this role, you will act as a trusted technical advisor, owning the long-term architectural relationship and deep-tech integrations for our top-tier enterprise logos.

Location: Hybrid (3 days from the office)

Workweek: Monday-Friday

Responsibilities
Architectural Ownership: Manage all technical touchpoints for strategic customers, driving deep-tech onboarding, advanced enablement, architectural workshops, and complex issue resolution.

Value Optimization: Analyze customer data pipelines and infrastructures to develop and execute technical strategies that maximize observability value and ROI.

Technical Stakeholder Management: Build deep technical peer relationships with DevOps, SRE, and Engineering leaders, diagnosing complex infrastructure challenges and designing production-ready solutions.

POCs & Technical Expansion: Execute rigorous Proofs of Concepts (POCs) and architect complex expansions. Identify technical opportunities for upselling or cross-selling advanced agentic AI and observability modules to drive incremental revenue growth.

Advanced Deployment: Ensure a frictionless, deeply integrated onboarding process for enterprise customers, managing complex log/metric/trace routing and agentic AI deployments.

Adoption Analytics: Monitor deep-tech adoption patterns and infrastructure usage, proactively debugging systemic bottlenecks, scaling friction, or implementation barriers.
What Your Day-to-Day Will Look Like
Manage customer technology interactions: tech value proposition, POCs, onboarding, integration, enablement, implementation assistance, and AI use case adoption.

Automating Integration Workflows: Design and implement automated, scalable onboarding pipelines and configuration workflows to guide enterprise environments through seamless setup.

Proactive Architecture Reviews: Conduct deep-dive engineering check-ins around critical milestones (e.g., post-onboarding, scaling peaks, or architecture reviews) to ensure optimal system performance.

Telemetry & Infrastructure Audits: Analyze customer data volume, telemetry pipeline health, and behavioral patterns to catch underperforming configurations or indexing issues before they impact the customer.

Feedback Integration: Gather technical feedback, feature gaps, and product limitations from engineering stakeholders to advocate for and collaborate with internal product and R&D teams.

Technical Upsell Engineering: Analyze data ingestion and infrastructure usage to engineer custom product/feature recommendations tailored to the customer's specific technical scale with a focus on agentic workflows.

Were looking for a Partner Solutions Engineer  to join us and spread our power. In this role, you will be part of the sales team responsible for supporting our Global Channel Resellers/Partners. You will work closely with partner account teams and our strategic partners to develop and execute joint technical strategies and solutions.
WHAT YOULL DO
Partner with sales teams and channel partners to deliver and scale technical solutions that drive customer success and business growth.
Deliver world-class demonstrations, technical training, and presentations to our partners, including whiteboard sessions, product demonstrations, workshops, and proof of value engagements.
Invest time in learning new product features, industry-related developments, and broadening your overall technical skill set.
Represent us in technical forums, such as trade shows, technical meetups, and industry events.
Help our customers and prospective customers plan in depth test plans for showing the value of the platform in their environment.

Required PreSales Solution Engineer
Description
About us
Come shape the future of privacy & AI governance.
Were building a new way to make it work - autonomous, continuous, and aligned with how modern businesses actually operate.
About you:
You are a solution-oriented sales professional with expertise in presales, software development, and crafting business solutions. A process-driven builder, you thrive on exploring solution development methodologies to deliver optimal results for clients.
You will:
Operate consultative with prospects and existing customers to define their challenges and opportunities. Map these challenges to the ecosystem by presenting differentiating and sustainable business value.
Full ownership to the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution. Run Security Questionnaires with prospects, and master the ability to demo vendor risk assessments.
Educate and become a trusted advisor and challenge assumptions and current status while delivering value to prospects and customers.
Present art of the possible and think outside the box approaches to implement privacy solutions.
Support technical and business discovery activities including workshops, and demonstrations, across multiple opportunities
Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts.
Develop and deliver exceptional and engaging company/product presentations and demonstrations.
Work with all technical levels.
Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape.
Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective.
Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standards.
Collaborate with the marketing team to generate demos, case studies, blogs, and videos.
Maintain a knowledge hub or repository of best practices, resources, and insights (API docs, code examples).

Were looking for a Principal Solutions Engineer  to join us and spread our power. As a Principal Solutions Engineer you will be acting as the technical authority for the platform, specializing deeply in our Outpost. Working across cloud infrastructure, Kubernetes, and customer success, you will drive business and technical value for prospects and customers.
WHAT YOULL DO
Serve as the go to technical resource for sales and solutions engineering on our Platform architecture questions, messaging, and presentations.
Own Outpost investigations end to end, diving into IAM misconfigurations, networking failures, provisioning breakdowns, and scan degradation across customer environments.
Root cause and triage issues across multiple cloud environments, including AWS, Azure, GCP, OCI, and Alibaba.
Partner with engineering to collaborate on escalations and reproduce issues.
Clearly distinguish between our bugs, customer misconfigurations, and cloud-provider behavior, and translate these technical gaps for both customers and engineering.
Provide technical and business-relevant feedback into Product Management based on field engagements to continuously improve our position and value messaging.
Enable the broader support and field teams by building and maintaining investigation runbooks, internal knowledge base content, and onboarding materials. Lead regular thought leadership sessions to share insights derived from customer engagements.
Collaborate with sales teams on strategic opportunities to demonstrate the platform's technical and business value. Assist SEs and prospects during the POV process with advanced use cases, installation, deployment, and troubleshooting.
Work closely with our CTO, Field CTO, Customer Success, Product Management, and R&D organizations to maintain alignment and ensure coordinated efforts across the sales process.
Willingness to undergo security clearance.

As a Solution Engineer for Next-Gen Trust Security (NGTS), you are the premier technical subject matter expert for our compny's Machine Identity Management portfolio. Following our integration with CyberArk, you will lead the technical charge in transforming how enterprises manage cryptographic trust.
You will be responsible for defining technical solutions that secure critical business imperatives, evangelizing our "better together" integration of Certificate Lifecycle Management (CLM) and Zero-Touch Public Key Infrastructure (ZTPKI) within the Strata Cloud Manager (SCM) platform. You will serve as the technical bridge between the Network Security teams and Identity stakeholders, ensuring that enforcement systems (NGFW/SASE) stay synchronized as certificate lifecycles compress.
Your Impact
Technical Win Leadership: Lead Proof of Value (PoV) engagements and technical validations for NGTS, ensuring a high technical win rate by demonstrating operational resilience and outage elimination.
Solution Architecture: Design unified cryptographic governance models within Strata Cloud Manager that align certificate operations with network enforcement.
Strategic Execution: Identify critical projects and actions required to achieve a customer's desired security end-state; eliminate sales obstacles through creative and adaptive problem-solving.
Market Evangelism: Act as a thought leader on the "Cryptographic Reset," educating CISOs and VP-level stakeholders on the risks of 47-day certificate lifecycles and the path to Post-Quantum Cryptography (PQC).
Product Advocacy: Share industry experience regarding customer usage patterns to provide feedback to product teams on how to make NGTS/MIM easier for customers to adopt fully.
Strategic Discovery: Conduct deep-dive discovery sessions to uncover unmanaged or "rogue" certificates using network-native discovery tools.
Cross-Functional Collaboration: Partner with Solutions Consultants (SCs), Account Managers, and the CyberArk MIM Specialist team to build and execute account-based pursuit strategies.
Platformization: Drive the adoption of Secure Flex credits by showing customers how to consolidate siloed CLM/PKI tools into a centralized control plane.

we are looking for a technically sharp, customer-focused Solutions Architect to help drive adoption of our blazing-fast real-time data platform. In this high-impact role, youll partner closely with our sales team to win business by translating complex technical capabilities into clear, compelling value for our customers.
Based in Israel, youll serve as the technical expert and strategic advisor throughout the sales process - from discovery to demo to deployment. Whether its architecting a high-scale solution, answering in-depth questions, or running a proof of concept, your expertise will be key to helping customers realize the power .
This is a pre-sales position.
Responsibilities:
Preparing and developing technical presentations to explain our company's products or services to customers.
Discussing equipment needs and system requirements with customers and engineers.
Collaborating with sales teams to understand customer requirements and provide sales support.
Researching, developing, and identifying modifying products to meet customers' technical requirements and needs.
Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
Identifying areas for improvement and communicating these issues as well as possible solutions to upper management, including product managers.
Setting and achieving sales goals and quotas.
Training other members of the sales team on the technical aspects of the company's products and services.

As a Solution Engineer for Next-Gen Trust Security (NGTS), you are the premier technical subject matter expert for Palo Alto Networks' Machine Identity Management portfolio. Following our integration with our company, you will lead the technical charge in transforming how enterprises manage cryptographic trust.
You will be responsible for defining technical solutions that secure critical business imperatives, evangelizing our "better together" integration of Certificate Lifecycle Management (CLM) and Zero-Touch Public Key Infrastructure (ZTPKI) within the Strata Cloud Manager (SCM) platform. You will serve as the technical bridge between the Network Security teams and Identity stakeholders, ensuring that enforcement systems (NGFW/SASE) stay synchronized as certificate lifecycles compress.
Your Impact
Technical Win Leadership: Lead Proof of Value (PoV) engagements and technical validations for NGTS, ensuring a high technical win rate by demonstrating operational resilience and outage elimination.
Solution Architecture: Design unified cryptographic governance models within Strata Cloud Manager that align certificate operations with network enforcement.
Strategic Execution: Identify critical projects and actions required to achieve a customer's desired security end-state; eliminate sales obstacles through creative and adaptive problem-solving.
Market Evangelism: Act as a thought leader on the "Cryptographic Reset," educating CISOs and VP-level stakeholders on the risks of 47-day certificate lifecycles and the path to Post-Quantum Cryptography (PQC).
Product Advocacy: Share industry experience regarding customer usage patterns to provide feedback to product teams on how to make NGTS/MIM easier for customers to adopt fully.
Strategic Discovery: Conduct deep-dive discovery sessions to uncover unmanaged or "rogue" certificates using network-native discovery tools.
Cross-Functional Collaboration: Partner with Solutions Consultants (SCs), Account Managers, and the company MIM Specialist team to build and execute account-based pursuit strategies.
Platformization: Drive the adoption of Secure Flex credits by showing customers how to consolidate siloed CLM/PKI tools into a centralized control plane.