דרושים » אינטרנט ודיגיטל » SAP Learning & Content Specialist (Freelance)

We are looking for an experienced Knowledge and Training Specialist with a background in Customer Success Management to join our Customer Care team. If you're passionate about empowering teams, enhancing customer experiences, and driving operational excellence, wed love to hear from you! In this role, you will lead onboarding and continuous training for Customer Success Managers (CSMs) and Customer Care agents while also developing scalable knowledge solutions that align with our business goals. You will collaborate closely with leadership to identify knowledge gaps and create training programs that improve service quality, retention, and engagement.
What am I going to do?:

* Design and lead comprehensive onboarding and ongoing development programs for Customer Care.
* Working with different stakeholders (as part of the product enablement part of the role)
* Develop, maintain, and optimize training materials, knowledge base articles, and best practice guides in English.
* Verify the accuracy of knowledge content through data analysis, research, and testing to ensure relevance and effectiveness.
* Manage and enhance learning journeys within the LMS system.
* Monitor training effectiveness and provide recommendations based on performance data and feedback.
* Stay up to date on customer care methodologies, industry trends, and emerging best practices.
Equal opportunities:
At Fiverr, we're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you. At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Key Responsibilities
Conduct learning and performance needs analyses to identify knowledge, skill, and performance gaps, and recommend the most effective learning approach.
Partner with subject matter experts and business stakeholders to transform complex technical content into accurate, clear, and engaging learning experiences.
Design and develop scalable learning solutions, including curricula, digital learning modules, scripts, storyboards, assessments, simulations, videos, AI-powered practice experiences, and performance-support materials.
Lead learning projects from discovery through launch, including scope definition, project planning, timelines, stakeholder reviews, approvals, risk management, and coordination with developers, producers, designers, video editors, and external partners.
Define success measures and evaluate learning effectiveness through assessments, learner feedback, engagement data, behavioral indicators, and relevant business or performance outcomes.

Position Overview
At our company, we're on a mission to prevent blindness by bringing our FDA-cleared, autonomous AI screening solution to the point of care.
We're looking for a Content & Social Media Manager to help tell that story. It's a hands-on role for a marketer who loves the craft of content, knows digital, and wants their work to mean something.
Working closely with the Head of Marketing, you'll drive our content, social, and SEO-driven campaigns across US health systems and clinics.
If you're a continuous learner who takes pride in strong brand communication and thrives on a collaborative team, we'd love to hear from you.
Key Responsibilities
Content Creation
Own the content plan and calendar that executes the marketing strategy set by the Head of Marketing, keeping everything on-brand across channels.
Write high-quality content across all channels: thought leadership pieces, blog posts, newsletters, and executive messaging.
Translate complex clinical and technical concepts into clear, compelling content for multiple audiences, including clinicians, health plan leaders, and patients.
Draft and distribute press releases in coordination with the Head of Marketing.
Use design tools (Canva, Adobe Suite, AI) to create on-brand graphics and marketing materials.
Use AI where it adds leverage (research, repurposing, SEO/GEO passes, ideation), while owning the quality, accuracy, and brand voice of everything that ships.
Social Media
Execute the company social media strategy across relevant platforms to drive engagement, follower growth, and brand authority.
Plan, create, and publish content consistently, maintaining a strong and recognizable brand voice.
SEO, GEO & Website Management
Implement and maintain SEO and GEO best practices across website content and published materials to strengthen organic visibility across traditional and AI search engines.
Manage day-to-day website updates and content publishing.
Liaise with external contractors for advanced website design and development needs.
Analytics & Reporting
Track and report on content, social, and SEO/GEO performance using analytics tools.
Share insights with the team to inform content priorities and ongoing optimization.

We are looking for a Head of Marketing Operations to build, scale, and optimize our marketing technology stack and revenue infrastructure. Reporting directly to the Sr. Director of Demand Generation, this strategic operational role will own full-funnel optimization, act as the primary marketing point of contact for HubSpot, drive advanced analytics, manage tool procurement, and ensure cross-functional alignment with Sales and Data Science. You will act as the operational backbone for the marketing team, turning data into actionable insights and ensuring frictionless lead-to-revenue execution.
What youll do:
Funnel Optimization: Map, analyze, and continually optimize the end-to-end marketing and sales funnel to eliminate drop-off, increase conversion rates, and accelerate pipeline velocity.
Digital Channel Management: Execute and optimize digital channel campaigns across digital channels like email, paid media, paid social, search and display advertising, ensuring campaigns launch on schedule and meet established KPIs.
HubSpot Marketing Operations: Serve as the Marketing main point of contact for HubSpot marketing operations, partnering with system admins to manage marketing workflows, lead scoring models, email campaign execution, and lifecycle stage tracking.
Analytics, GA4 & Advanced Reporting: Build, maintain, and deliver robust reporting dashboards using Google Analytics 4 (GA4) and HubSpot; establish multi-touch attribution models to evaluate ROI across campaigns.
Data Analyst & Sales Alignment: Partner closely with Data Analysts and Revenue Operations to standardize tracking metrics, streamline lead handoff SLAs with Sales, and ensure data integrity across systems.
Tool Operations & Procurement: Own the marketing technology ecosystem, including evaluation, procurement, implementation, and ongoing optimization of martech platforms and AI tools; lead cross-functional adoption and training; maintain performance standards and drive continuous improvement.
Comprehensive People Management: Manage a distributed global team; set clear goals and performance metrics; drive accountability, provide coaching and development, and create processes that enable team effectiveness across geographies and functions.
Operational Project Management: Oversee all marketing operations projects, providing cross-functional technical support to demand generation, content, and growth teams.

Were looking for a sharp, detail-oriented, and hands-on E-commerce Content Manager to take full ownership of our website and manage it as a live, dynamic commercial channel.

This is not a traditional content role. You will be responsible for everything that goes live on the site - what goes up, when, and how it all comes together into a high-performing shopping experience for our users.

You'll perform at the intersection of marketing, commerce, and product teams, translating business needs, campaigns, and real-time inputs into a well-crafted execution on the website.

What You'll Do
Own the day-to-day management of our website through the admin/CMS system.
Manage and execute website content including campaigns, product pages, and ongoing updates.
Decide when content goes live and how it is presented across the site.
Translate inputs from Marketing, Sales, and Product into real-time actions on the website.
Write and refine copywriting.
Ensure a consistent, accurate, and high-quality user experience across all pages.
Handle ongoing updates, QA checks, and real-time issues.
Use AI tools to improve workflows, content creation, and efficiency.

We are looking for a sharp, hands-on team leader to head the Demand team within our Israel Operations department. As Head Of Demand, you will directly manage a focused team of demand specialists, drive day-to-day execution, and serve as the operational and strategic anchor for everything demand-related - while working closely with broader Operations leadership.

This is a team lead role within a larger department - you will be both a player and a coach, equally comfortable diving into the data and developing the people around you.

Core Responsibilities

Team Leadership & People Development

Oversee the team's management of key demand partner relationships, ensuring KPIs are met and growth opportunities are captured
Collaborate closely with teams across Operations, Sales, Product, R&D, and Analytics
Stay on top of industry trends and bring relevant insights back to the team and department leadership
Directly manage and mentor the Demand team, setting clear priorities, workstreams, and performance expectations
Run daily operations smoothly, balancing immediate deliverables with longer-term team development
Provide ongoing coaching and feedback to support each team member's professional growth; foster a team culture built on ownership, curiosity, and results
Operational Excellence & Process Building

Design, implement, and continuously improve team processes and workflows - building the operational infrastructure that enables the team to perform consistently and efficiently in a high-volume, fast-paced environment
Establish clear standards and routines for task management, prioritization, and escalation, so the team can move quickly without sacrificing quality or visibility
Cross-Functional Leadership & Stakeholder Management

Lead and influence without direct authority -drive alignment and execution across cross-functional teams and stakeholders outside your direct management, using strong interpersonal skills, credibility, and clear communication
Navigate a matrixed organization - work effectively with multiple managers and department heads, managing competing priorities, aligning on shared goals, and ensuring the Demand team's work is connected to broader business objectives
Serve as the demand domain representative in cross-departmental forums, translating team-level insights into organizational decisions
Build and maintain trust-based relationships with key internal stakeholders - proactively aligning with leadership across departments to remove blockers, surface opportunities, and keep projects moving

We are seeking a highly motivated Financial Services Content Team Lead to join our team.
Our ideal candidate is someone who can manage a fast-moving project, has a sharp eye for editing, and can help develop and improve a variety of financial content assets for the content and SEO teams.
The Financial Services Content Team Lead will be responsible for managing a series of verticals in the financial services space, alongside a team of editors based out of both Israel and the U.S.

we need a visionary AI Video Creator to craft high-performing, hyper-engaging video content that captures hearts and dominates feeds. Dating is broken. Together, we're fixing it. Based in the heart of Tel Aviv, we're a dynamic startup with big dreams and an even bigger mission. Following a successful launch, we are gearing up for a massive U.S. expansion. This is a high-impact, hands-on role where you will blend cutting-edge AI video tools with classic visual storytelling to scale global presence.
What You'll Do:
Generate & Direct AI Content: Utilize advanced generative AI tools (Sora, Runway, Pika, Midjourney, Stable Diffusion) to produce high-concept video assets, cinematic ads, and social content.
Edit & Polish: Combine AI-generated visuals with traditional video editing, color grading, motion graphics, and sound design to output production-ready video assets.
Iterate for Performance: Work closely with the Growth team to produce high-converting ad creatives, testing different visual hooks, narratives, and formats for paid channels.
Build Visual Lore: Shape visual identity across video, creating consistent AI avatars, aesthetic themes, and memorable visual language.
Stay Ahead of the Curve: Continuously experiment with emerging generative video and audio tools to keep at the forefront of AI content creation.

Required Digital Marketing Manager
About the role:
Our Marketing team is responsible for all of the demand generation challenges the company is facing, tackling complex real-world problems that directly affect the companys success. Youd be joining our expanding team as a Digital Marketing Manager.
In this role, you will develop and execute data-driven, multi-channel campaigns (LinkedIn, Google Ads) to drive brand awareness, optimize the buyer's funnel, and nurture high-quality leads that fuel our sales pipeline.
If you have a strong background in performance marketing within a fast-paced tech environment and want to drive innovation in the construction tech industry, wed love to hear from you!
What you'll do:
Full, hands-on ownership of paid advertising: Plan, execute, and optimize paid campaigns on Linkedin, Google Ads, and other B2B-relevant platforms, with a focus on lead generation and pipeline growth
Develop audience segmentation strategies, conduct A/B testing on ad creatives, messaging, and audience targeting to improve performance
Monitor, measure, optimize and report on ROI and key performance indicators (KPIs) using HubSpot, Salesforce, AI and other tools
Continuously optimize conversion paths to maximize lead capture and engagement
Manage budgets, timelines, and campaign execution using project management tools (Asana, Google Sheets)
Collaborate with growth, content marketing and design teams to enhance user experience across landing pages, website assets, and ad content
Research, evaluate, and implement new marketing technologies and tools to improve team performance and operational efficiency

We are looking for an experienced Business Development Manger to join our team in Israel. In this role, you will take the lead in driving growth by identifying new opportunities, and expanding our customer base. This is a unique opportunity to contribute to a fast-growing company at the forefront of content marketing and AI-driven technologies.
Key Responsibilities:
Develop and execute a strategic sales and business development plan to achieve revenue targets.
Identify and prospect new customers, focusing on publishers, brands, and media companies.
Build and maintain strong relationships with clients, understanding their needs and how solutions can help them achieve their goals.
Present and demonstrate AI-driven platform and its capabilities to potential clients.
Collaborate with internal teams, including product, marketing, and customer success, to ensure client satisfaction and align solutions with customer needs.
Stay up-to-date on industry trends, competitive landscape, and market opportunities to inform business strategies.
Negotiate and close deals with new and existing clients, ensuring long-term partnerships