דרושים » מחשבים ורשתות » IT Operations Manager

We are looking for an experienced IT Support to join our IT team in Tel Aviv. In this role, you will help deliver a seamless technology experience across the organization while supporting and improving the systems, tools, and services that power our day-to-day operations.

This is a highly hands-on role that combines end-user support with ownership of endpoint management, SaaS administration, conference room technology, and IT operations. The ideal candidate is proactive, technically strong, and thrives in a fast-paced, high-growth environment.



What Youll Do

Provide technical support for hardware, software, endpoint, network, and SaaS-related issues across the organization.
Troubleshoot and support macOS and Windows devices, including provisioning, maintenance, upgrades, and lifecycle management.
manage endpoints using Jamf Pro, Intune, and other endpoint management solutions.
Support core SaaS platforms including Google Workspace, Slack, Zoom, Microsoft 365, and other business-critical applications.
Support identity and access management processes using Okta and related systems.
Maintain accurate asset inventory and ensure proper tracking of company hardware and software.
Support conference room technology, AV equipment, Zoom Rooms, and meeting spaces to ensure a seamless collaboration experience.
Collaborate with Security and IT teams to maintain endpoint compliance and support security initiatives.
Escalate complex technical issues when appropriate while maintaining ownership through resolution.
Work with external vendors and service providers to resolve technical issues and service disruptions.
Document processes, troubleshooting procedures, and internal knowledge base content.
Participate in IT projects and continuous improvement initiatives to enhance scalability, automation, and employee experience.

We're looking for an experienced IT Engineer to serve as the IT Manager's right hand, taking ownership of day-to-day IT infrastructure, security operations, and R&D tooling support. This role focuses on hands-on technical expertise with operational responsibility, ensuring the reliability, security, and efficiency of our IT environment.
Responsibilities:
Act as the IT Manager's right hand across infrastructure, security, and vendor management
Support R&D tooling (Jira, Confluence, Polarion, FlexLM) and serve as the primary contact for external vendors
Implement and maintain cybersecurity policies, tools, and controls
Support the annual ERP upgrade project and ongoing ERP operations
Contribute to IT ISO/automotive compliance and SOX controls
Design, deploy, and maintain IT infrastructure and systems, including identity (AD/Entra ID), endpoint management, and cloud services
Develop PowerShell/bash automation for recurring administrative and security tasks
Troubleshoot OS, hardware, and software issues across the organization
Analyze system data and produce reports/recommendations
Collaborate with logistics and other group stakeholders on IT needs
Deliver excellent, responsive support to internal users.

We are looking for an IT Engineer to play a key role in building and scaling internal infrastructure and employee experience. Youll take ownership of critical IT operations - from delivering a flawless onboarding experience and managing our Mac-heavy environment, to driving strategic security projects like Zero Trust, SAML, and MDM implementations. Youll collaborate closely with DevOps, HR, and the broader IT team, implementing corporate best practices and robust protocols to ensure our fast-growing team has the seamless, secure, and productive environment they need to succeed.

Responsibilities:

Design and manage integrations between core business systems and the company's Identity Provider (IDP), ensuring secure and seamless authentication and access.
Build and maintain IT automation to streamline provisioning, repetitive tasks, and operational workflows.
Provide hands-on IT support and serve as an escalation point for complex technical issues across the organization.
Lead IT projects end to end - from scoping and planning through implementation and rollout.
Manage the full device lifecycle (deployment, configuration, and decommissioning) across Mac environments.
Administer and optimize MDM, identity, and endpoint management platforms.
Partner with HR, Security, and other teams on employee onboarding, offboarding, and access management.
Maintain comprehensive, up-to-date system documentation and standard operating procedures.
Evaluate and adopt new technologies and tools, including AI-based solutions, to improve IT efficiency and the employee experience.

In this position, you will have the autonomy to choose the best tools for the job, manage our corporate environment from the ground up, and have a direct impact on protecting the financial data of global enterprises while ensuring our team has the best technical tools to succeed.

What youll do
IT Operations & Employee Experience

Youll work closely with the CTO, engineering, and business teams, combining hands-on execution with real ownership and impact.
Manage corporate SaaS platforms, identity management (SSO), and Google Workspace.
Compliance & audits (SOC2, PCI)
Acting as the security point of contact for customers, auditors, and internal teams
Act as the primary technical point of contact for all employees, providing hands-on support and troubleshooting.
Deploy and operate endpoint security and management tools (EDR, MDM, DLP) across a distributed workforce.
Cloud & Infrastructure Security

Improve and maintain the security posture of our AWS/GCP-based cloud infrastructure.
Operate cloud security platforms, such as Upwind / Wiz / Oligo, or similar solutions to prioritize and remediate risks.
Design and enforce secure access controls and least-privilege IAM policies.
Investigate cloud security alerts and support incident response.
Application Security

Integrate security into the SDLC and CI/CD pipelines by automating SAST, SCA, and secret scanning.
Secure containerized workloads (Kubernetes / EKS) focusing on runtime protection and image hardening.
Provide guidelines and safeguards for AI-powered development processes and AI models within our SaaS platform.
Compliance & Security Culture

Support SOC2 and PCI DSS compliance initiatives and audit readiness.
Serve as the primary security focal point for external auditors.
Contribute to security awareness and best practices across the company, explaining the rationale behind security requirements.

We are looking for a hands-on IT administrator to take end-to-end ownership of corporate IT environment. You will be the single owner of our identity, endpoint,, working closely with the CISO to ensure our IT environment is secure, well-governed, and cost-efficient.
As a regulated fintech company, we hold ourselves to a high bar: every account, every application, and every license must have an owner, a purpose, and a secure configuration. You will be the person who makes that true - and keeps it true.
Responsibilities:
Own the administration of JumpCloud as our identity and device management platform, including SSO, MFA policies, device policies, directory hygiene, and integrations.
Administer and secure Google Workspace, Microsoft 365 and Claude Enterprise environments, including tenant configuration, security baselines, data sharing controls, and admin role governance.
Own the full user lifecycle: structured onboarding, role changes, and offboarding across all systems, ensuring timely deprovisioning and zero orphaned accounts.
Manage and support workstations, printers and office equipment. Administer Windows and Mac workstations and mobile devices, including MDM enrollment, patching, encryption, and endpoint hardening. Manage employee onboarding and offboarding logistics, equipment, and provide day-to-day technical support to end-users.

We are seeking an IT Manager to lead our System engineers and technical support. You will take ownership not only of our technology stack (systems, network, and endpoints) and employees' technical support, but also of implementing, using, and improving our own product. The appropriate candidate will demonstrate the following at a high professional level: strong communication and customer service skills, excellent organizational skills, and the ability to multitask.

Responsibilities:
Build and scale cross-organizational IT processes, including onboarding, offboarding, inventory management, and software management.
Champion Robin and our platform internally, driving our IT org to be our #1 customer and proof point for what AI-first IT management can do.
Lead AI adoption and deployment within the team and across us.
Take full ownership of our technology stack (Google Workspace, Okta, Slack, Zoom, Kandji, Intunes, Office 365) to improve organizational productivity.
Continuously evaluate, implement, and improve our own product within the team.
Data-driven management by monitoring ITSM metrics and maintaining team KPIs.
Enforce IT security standards and compliance in accordance with global guidelines and our internal security protocols.
Manage vendor relationships and service associate agreements.
Take full ownership of the IT budget and procurement to ensure responsibility and resource optimization.

We're looking for an IT & System Administrator to join our IT team and help deliver a seamless technology experience across the company.
In this role, you'll be responsible for the day-to-day operation of our internal IT environment- from employee support and system administration to SaaS management, onboarding, and cross-platform integrations. You'll work with modern cloud-based tools, identity providers, and automation platforms to improve internal processes, implement new technologies, and ensure our teams have everything they need to work efficiently.
This is a great opportunity for someone who enjoys solving technical challenges, working with a wide variety of systems, and taking ownership of IT operations in a fast-growing startup.
Responsibilities:
Provide day-to-day IT support and resolve technical issues through the internal ticketing system.
Manage employee onboarding and offboarding, including user provisioning, access management, and device setup.
Administer and maintain internal systems such as Google Workspace, identity providers (IDPs), and other SaaS applications.
Configure new tools, connect systems, and implement integrations between internal platforms.
Support the rollout and adoption of new technologies across the organization.
Assist with automation and workflow improvements using integration platforms and internal tools.
Manage hardware procurement, software licensing, and IT inventory.
Work closely with employees and cross-functional teams to ensure a seamless IT experience.

Were looking for a hands-on, service-minded IT Manager to support our growing global team. Youll be the go-to person for IT support, managing hardware and networks, onboarding new team members, and keeping our systems running smoothly.

This is a full-time role, and availability during U.S. working hours is required.

Reports To: CISO

In this role you will
Support system integrations and implementations.
Onboarding and onboarding employees: accounts, permissions, devices.
Purchase, configure, and maintain laptops and other hardware.
Manage network infrastructure (Wi-Fi, VPN, AV, access control).
Troubleshoot hardware, software, and connectivity issues.
Be the first point of contact for IT support requests (help desk) across the company.
Maintain accurate device and asset records (naming conventions, tagging, lifecycle status) across MDM and asset management platforms.
Manage endpoint security tooling (EDR), ensuring full fleet coverage.
Own projects end-to-end, including documentation and handoff.
Coordinate with external vendors on scheduling, cost, and delivery for hardware/infrastructure work.
Follow safe change-management practices for infrastructure and system changes.
Recognize urgent, work-blocking issues and respond with appropriate urgency (call, in-person, or async) based on impact.

As an IT System Administrator, you will be a key member of our Corporate IT team, responsible for supporting employees across the organization in all aspects of IT.

This role is primarily focused on day-to-day IT support, identity and access management, and automation of IT processes. You will serve as a key point of contact for employees, so a strong service-oriented mindset and people-first approach are critical.

We are looking for someone who has experience in a modern SaaS-based IT environment and who is passionate about improving employee experience through efficient, scalable, and agentic IT operations.



Responsibilities:

Provide daily Corporate IT support to employees across the organization
Own and manage employee onboarding and offboarding processes
Administer and maintain identity and access systems
Manage and support Google Workspace administration
Migrate existing automation workflows into agentic-based IT processes
Build and improve agentic IT workflows to enhance employee experience and operational efficiency
Operate in an agentic IT environment, leveraging AI-driven tools and workflows to increase automation and reduce manual effort

As a Regional IT Operations Manager, you will be responsible for the overall performance, reliability, and continuous improvement of data center IT operations within a dedicated region. You will provide strategic and operational leadership to multiple Data Center IT Managers, ensuring consistent service delivery, high availability of infrastructure, and alignment with business objectives.

This role requires a strong leader with hands-on experience in data center environments, capable of balancing day-to-day operational excellence with regional planning, standardization, and optimization of IT processes.

You will act as the key escalation point for regional IT operations, driving best practices, operational maturity, and cross-site collaboration.

Key Responsibilities
Lead, mentor, and manage Data Center IT Managers across the assigned region.

Establish clear goals, KPIs, and performance expectations aligned with global IT operations strategy.

Ensure consistent implementation of operational standards, procedures, and best practices across all regional data centers.

Act as the senior escalation point for critical incidents and operational risks within the region.

Oversee regional IT infrastructure operations, including servers, networking equipment, storage systems, and supporting hardware.

Ensure high availability, reliability, and performance of mission-critical systems, including GPU clusters and high-density environments.

Monitor operational health and capacity across sites, proactively addressing risks and bottlenecks.

Review major incidents and root cause analyses, driving corrective and preventive actions.

Govern regional change activities related to hardware installation, upgrades, decommissioning, and migrations.

Promote automation, standardization, and documentation across data center IT operations.

Collaborate with internal stakeholders, global IT teams, and external vendors or colocation partners.

Ensure compliance with contractual obligations and operational SLAs

Provide regular reporting on regional performance, risks, capacity, and improvement initiatives to senior management.

Ensure adherence to security, safety, and compliance requirements within data center environments.