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לפני 17 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for an experienced Technical Account Manager to join our team and take ownership of customer success for strategic accounts. In this role, you will lead post-sales delivery activities, manage customer projects end-to-end, collaborate with cross-functional teams, and build strong customer relationships to ensure successful deployments, operational excellence, and long-term business growth.

Responsibilities:

Own overall responsibility for customer satisfaction.

Own all post-sales delivery (projects and support) for designated accounts, ensuring revenue recognition.

Lead projects end-to-end - from concept through design and implementation - coordinating partners for on-time, on-budget, quality delivery.

Build detailed work plans, schedules, estimates, tracking and status reports; manage priorities across customer activities.

Partner with Technical Support to meet SLAs, and with Sales/Product teams to drive business results and identify new opportunities.

Build strong customer relationships that support loyalty and business growth, in close collaboration with internal teams.
Requirements:
5+ years in project/technical account management in international software, telecom, or tech companies.

Strong technical knowledge of the telecom industry (network architecture, business processes, interfaces/protocols, service quality metrics).

Proven track record delivering complex projects, with strong planning, control, tracking and reporting.

Strong organizational, multitasking, and leadership/influencing skills; comfortable in multidisciplinary, multicultural teams.

Excellent analytical and problem-solving skills - able to zoom between big-picture and detail.

Strong relationship-building, negotiation, and diplomatic skills with stakeholders at all levels.

Excellent written and verbal communication/presentation skills.

Proven track record in using industry standard task tracking, project tracking and CRM solutions.

Advanced English; additional languages a plus.

Must be willing to undergo Security clearance.
This position is open to all candidates.
 
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
Were growing and looking to hire a Technical Account Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from our platform. You will bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success. This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement.

Responsibilities
As a Technical Account Manager, your impact will be:
Partner with customers to plan, design, deploy, and configure our solutions to meet their technical and business objectives while driving measurable value.
Serve as the primary technical point of contact for customers, owning all technical requirements and ensuring alignment with best practices.
Provide ongoing technical guidance, architecture recommendations, and optimization strategies to maximize product adoption and performance.
Proactively identify risks, gaps, and opportunities for improvement across customer environments.
Translate customer feedback, industry trends, and field insights into actionable recommendations for Product, Engineering, and Customer Success teams.
Develop technical artifacts, documentation, playbooks, and best practices to streamline deployments and enhance service delivery.
Support escalations and complex technical scenarios in partnership with Support and R&D teams.
Drive executive-level technical conversations and present strategic roadmaps aligned with customers cybersecurity and operational objectives.
Travel up to 30% to support on-site engagements, workshops, and strategic meetings.
Requirements:
What you need to succeed in this role:

5+ years of experience in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles.
Deep knowledge of IT networking; prior experience as a Network Architect is highly beneficial.
Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles.
Experience with Operational Technology (OT) environments and industrial networks - a strong advantage.
Solid understanding of cybersecurity principles and secure network architecture.
CCNA certification - required.
CCNP certification - a strong plus.
Full professional proficiency in English (written and spoken) - required.
Additional languages such as Spanish, French, or Italian - a plus.
Strong communication and presentation skills with the ability to engage both technical and executive stakeholders.
Customer-centric mindset with the ability to build trusted, long-term partnerships.
Willingness to travel up to 30%.
This position is open to all candidates.
 
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לפני 22 שעות
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking a Strategic Account Director to develop and execute comprehensive sales strategies for our largest global accounts. You will establish and cultivate strategic customer relationships, driving EDA software, services, and hardware sales to meet revenue targets. Working collaboratively across a global sales and technical team, you'll support customer initiatives and identify new business opportunities. Successful Strategic Account Directors excel at building and expanding business within high-profile customers and have a passion for creating transformational partnerships.
Key Responsibilities:
Develop and execute business plans and sales strategies for EDA products and services, leveraging expertise from Technical Sales and Finance partners; communicate plans regularly with senior leadership
Oversee the development of comprehensive technical execution plans to achieve strategic objectives; track results across cross-functional, worldwide teams and maintain continuity with key stakeholders
Lead regular management review meetings (MRMs) and technical review meetings (TRMs) with EDA executive leadership and customers to align on progress and priorities
Build and maintain strong, quality customer relationships based on trust, transparency, and mutual success
Provide visibility and strategic direction to the global account team; establish clear vision with measurable goals and track team performance against objectives
Recognize and celebrate significant contributions while fostering a collaborative, high-performing team environment
Requirements:
Direct senior account management experience in the EDA or IC design space with a proven track record of planning, negotiating, and closing deals with complex global accounts
Demonstrated expertise in partnership-building and relationship management, both internally and externally; ability to build trust quickly with senior leaders and motivate cross-functional teams
Strong business judgment with a track record of delivering results optimized at the company level while supporting team and individual success
Excellent ability to manage competing priorities, address problems proactively, and deliver solutions in a timely manner
Outstanding interpersonal, oral, and written communication skills, with the ability to present effectively to all organizational levels, including executive and C-level leadership
Bachelor's degree in Electrical Engineering, Computer Science, or equivalent combination of education and experience
This position is open to all candidates.
 
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking a Strategic Account Manager to lead complex commercial engagements with leading automotive OEMs and Tier 1s in the ADAS ecosystem to join our dynamic Sales team. This role included managing long cycle, multi stakeholder deals from early positioning through RFQ to final commercial negotiation and execution. In this role, youll have the opportunity to build relationships with industry-leading OEMs and lead the Sales lifecycle of our advanced SOC software solutions for ADAS applications
What will your job look like?
Own and drive Sales activities for strategic OEM accounts, leading commercial strategies end to end.
Create long term relationships with strategic customers through proactive engagement, strong negotiation, and consistent value delivery.
Manage the entire sales process from RFQ/RFI review to issuing competitive price indications and negotiating commercial terms across 12 to 24 month sales cycles.
Lead the commercial aspects with strategic customers, including direct engagement with procurement and executive stakeholders.
Be the single point of contact for customer commercial inquiries, ensuring a seamless communication flow and outstanding customer experience across complex internal and external stakeholder environments.
Translate complex technical capabilities into clear business and commercial value propositions that resonate with clients.
Work in a team supporting multiple OEMs and Tier 1s in driving success together while aligning closely with BD, product, finance, legal, and executive teams to move deals forward.
Drive momentum and push deals forward despite internal and external friction, ensuring progress in complex and political sales environments.
Requirements:
BA degree; an MBA is a plus.
5 years of experience in a similar high tech role, demonstrating your expertise in a fast paced environment with exposure to long sales cycles and complex deal structures.
Strong background in technical sales, capable of navigating complex negotiations and sales processes with ease while positioning value rather than selling pure technical features.
Strong analytical skills, with the ability to interpret volumes, pricing, and commercial data to support decision making.
A natural ability to connect with clients and build long term, trust based relationships at senior levels.
Experience in complex projects involving both HW and SW developments.
Detail oriented and capable of keeping the big picture in mind to make strategic decisions.
High level of proficiency in both verbal and written English to engage effectively with global stakeholders.
Solid understanding of technical business principles, particularly in the automotive ADAS/AV market with the ability to maintain credibility in front of engineering teams without being a deep technical expert.
Experience with tools like Jira and Salesforce to enhance productivity and track engagement efficiently.
High level of professionalism, strong ownership mentality, and the ability to work cross functionally with a team while independently driving outcomes.
This position is open to all candidates.
 
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27/07/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a talented and enthusiastic individual to join our growing Business Development team as a Senior Business Development Account Manager.
Manage partner relationships: lead end-to-end management of partners accounts across commercial, legal, financial, and marketing functions.
Drive revenue growth: Identify and execute opportunities to expand existing partnerships through new products, markets, and channels.
Lead client strategy: act as a trusted advisor to partners, using data and market insights to influence decision-making and maximize performance.
Identify and close new business opportunities: Build and develop high-value relationships with potential partners to expand the companys portfolio.
Utilise BI tools: Generate valuable data and insights to drive business decisions.
Ensure operational excellence: Oversee partner reporting, financial accuracy, and performance tracking to support scalable growth.
Operate in a high-performance environment: Manage multiple high-impact initiatives simultaneously while maintaining attention to detail and execution quality.
Requirements:
High-level proficiency in English: Fluent and articulate communication skills are essential.
2-3 years of experience in customer-facing roles: account management, business development, partnerships or affiliation. Preferably in iGaming or affiliate marketing.
Ownership mentality: Self-starter who takes initiative and leads projects independently.
Strong interpersonal skills: A natural - people person who excels at building and maintaining positive relationships, both internally and externally.
Key account management expertise: Proven track record of managing high-value accounts and driving revenue growth from existing clients.
Creative problem-solver: An out-of-the-box thinker who brings innovative ideas to the table.
Self-driven and ambitious: Consistently takes initiative, driving projects forward with a focus on achieving growth and success.
Analytical and strategic thinker: Combines strong analytical skills with a strategic approach to problem-solving.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and English Speakers
We are looking for a hybrid, process-oriented professional, part Strategic PMO and part Business Operations strategist, to design and lead the initiatives that empower our Customer Success and Delivery teams.
This is an internal-facing position, not a customer-facing role. It is designed for a professional who thrives on turning complex operational friction into streamlined, repeatable, and scalable workflows.
Your mission is to improve how we deliver, support, and scale world-class customer experiences. You will ensure our service standards are codified, measurable, and consistently exceeded as we grow.
Key Responsibilities:
Strategic Initiative Execution: Take full ownership of the end-to-end delivery of key initiatives within the Customer Office. You will drive complex and diverse projects-such as new service delivery models or cross-departmental technical integrations-with precision and speed.
Internal Consulting & Discovery: Act as an internal consultant by independently conducting research on new concepts and technical subject matter. You will perform root-cause analysis on operational friction points to propose "best-in-class" solutions.
Business Impact Tracking: Define and track success metrics for specific initiatives, correlating internal process improvements to external customer outcomes (e.g., reduction in churn or increased speed-to-value).
Change Execution: Lead the "internal launch" of new processes or tools, ensuring clear communication, documentation, and high adoption rates across all affected teams.
Risk & Dependency Management: Proactively identify "blind spots" between departments, managing dependencies to ensure that internal technical shifts don't disrupt the customer experience.
Operational Visibility: Define and monitor KPIs. You will build and maintain the dashboards that provide the visibility and accountability necessary for data-driven decision-making.
Requirements:
Strategic PMO Experience: 5+ years in Strategic Project Management, PMO, Business Operations or Strategy & Operations, ideally in dynamic, fast-paced, global environments (B2B SaaS preferred).
GTM Operational Background: Proven experience working directly with Go-To-Market teams (Sales/CS) and Operational functions. You understand the mechanics of the customer lifecycle.
Influence & Communication: Exceptional skills in aligning stakeholders. You are a natural collaborator who leads through influence, explaining complex changes in a way that gets people on board.
Execution Excellence: A "builder" mindset with a record of taking messy, high-level strategic goals and turning them into structured, executable programs.
Independent Researcher: A self-starter who can master new subject matter, technical concepts, or industry standards required to move a project forward.
Performance Metrics: Hands-on experience with defining, tracking, and reporting on KPIs and company-wide initiatives.
Data-Driven Mindset: Proficiency in using data to track project success and identify where operational gaps impact the customer experience.
Proficient in tools like Excel, Google Sheets, Salesforce, project management software (e.g., Asana, Jira), and BI tools (e.g., Tableau, Power BI).
Languages: Excellent verbal and written communication skills in both English and Hebrew.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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5 ימים
Location: Tel Aviv-Yafo
Job Type: Full Time
We're looking for an Enterprise Customer Success Manager to join our team in Tel Aviv. This is a revenue-driving role with a project management core: you'll own retention, upsell, and cross-sell targets for a portfolio of top-tier EMEA accounts, and you'll hit them by running tight, structured execution across every function that touches the account. You'll represent both the voice of Justt and the voice of the customer - partnering with diverse payment stakeholders externally and orchestrating multiple internal teams to deliver measurable revenue growth.
What you'll do
* Identify and execute upsell and cross-sell opportunities end-to-end, from opportunity to signed revenue
* Build and run structured account plans that protect and grow revenue against clear retention goals
* Analyze portfolio performance, combining data and customer feedback to build the commercial case for growth
* Lead business review meetings and manage senior stakeholders to strengthen multi-level relationships and open new revenue conversations
* Project-manage account issues end-to-end - coordinating Solutions Engineering, Product, data, Legal, and Support to close gaps fast and keep deals and renewals on track
* Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities
Requirements:
* 5+ years of experience as a Customer Success Manager or Account Manager, carrying and hitting revenue KPIs (retention, upsell, cross-sell) for enterprise accounts
* Strong project management skills - proven ability to run complex, multi-stakeholder workstreams to a deadline
* Strong analytical mindset with the ability to interpret data and translate it into insights and actions
* Demonstrated success in building and growing long-term, value-driven customer relationships that convert into expansion revenue
* Comfortable operating in fast-paced, dynamic environments
* Willingness to travel at least once per quarter
* Fluent English; Hebrew a plus, but not a must.
* Experience in the payments industry - an advantage
This position is open to all candidates.
 
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Location: Tel Aviv-Yafo
Job Type: Full Time
As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent technical account management, with a focus on guiding the seamless onboarding of new customers. You will ensure your teams success in building strong customer relationships, addressing technical issues related to observability, and maintaining data-driven operational excellence. This role requires technical depth in logging, monitoring, and observability tools as well as strong leadership skills.
Key Responsibilities:
Leadership & Team Development:
Lead, mentor, and manage a team of TAMs to ensure successful customer onboarding and long-term success.
Develop KPIs for the team and track performance related to the onboarding experience, ensuring customer satisfaction.
Provide technical guidance and foster team collaboration on observability tools and log analytics.
Technical Expertise & Customer Engagement:
Oversee the implementation of observability tools, guiding customers through Logs, Metric and Traces monitoring, and real-time analysis.
Ensure that your team delivers expert-level onboarding and ongoing, for our observability and logging solutions.
Provide deep technical insights on cloud observability and integration of our company into customer infrastructures.
Customer Relationship Management:
Be the primary escalation point for customer technical challenges.
Proactively work with customers to enhance their logging and observability practices, integrating them seamlessly with our companys platform.
Engage with our company stakeholders to provide tailored technical solutions that align with customer business goals.
Data-Driven Leadership:
Leverage customer feedback and usage data to enhance the onboarding process and overall TAM team performance.
Analyze patterns in customer data, ensuring that your team applies data insights to improve observability outcomes and preempt issues.
Collaborate with internal teams on product enhancements, informed by your team's customer data analysis.
Requirements:
Technical Expertise:
Background knowledge and hands-on practice in Cloud DevOps, specifically experience with AWS (EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch) and the equivalent with Azure and GCP.
Background knowledge and hands-on practice in Observability, specifically experience working with one or more of the following tools - Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger.
Good knowledge of RegEx, Lucene, PromQL.
Leadership & Onboarding:
Proven experience leading technical teams, especially focused on delivering observability solutions, logging infrastructure, and successful customer onboarding.
Ability to define and track onboarding KPIs, focusing on technical adoption and customer satisfaction.
Customer-Focused & Data-Driven Mindset:
Strong analytical skills to interpret customer data and usage trends, ensuring continuous improvements in observability practices.
Ability to communicate complex technical information to both technical and non-technical stakeholders.
Excellent communication skills in English.
Strong presentation skills with the ability to establish credibility with executives.
Preferred Qualifications:
Certifications in AWS, Kubernetes, or observability platforms (e.g., Prometheus Certified).
Experience working in a data-driven or SaaS environment.
MBA or relevant leadership experience.
Cultural Fit
Were seeking candidates who are hungry, humble, and smart. our company fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, wed love to hear from you.
This position is open to all candidates.
 
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05/07/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We seek an Account Executive Team Lead to drive business growth in the Israeli territory, with a strong focus on expanding Greenfield opportunities while maintaining an exceptional customer experience. In this role, you will lead and mentor the Israeli Account Executive team, taking ownership of team performance and development. You will carry a personal quota while also being accountable for achieving the teams overall sales targets and success.
📍 Work location: hybrid from Tel Aviv
Key Responsibilities:
Lead, coach, and develop a team of Account Executives in the Israeli territory, setting clear targets and driving both individual and team performance
Run weekly cadences including team syncs, deal reviews, and forecast calls to ensure execution discipline and pipeline visibility
Own onboarding and ramp plans for new Account Executives to accelerate productivity
Act as the senior escalation point for complex or strategic deals
Partner closely with the Israel Sales Director on hiring, performance management, and go-to-market strategy
Drive new business growth through Greenfield opportunities in the region
Maintain a high standard of customer experience across all engagements
Carry a personal quota while ensuring overall team targets are met or exceeded
Represent in the market through events, stakeholder engagement, and clear value proposition articulation
Collaborate cross-functionally with Marketing, Operations, Delivery, and Solutions Architects
Leverage AI-powered sales tools to improve prospecting, outreach, and pipeline insights
Requirements:
7+ years of B2B sales experience
Experience managing or mentoring Account Executives in a player-coach or informal leadership capacity
Proven ability to build, own, and scale a territory as both a top-performing seller and team anchor
Strong leadership presence with a track record of coaching and elevating team performance
Consistent history of exceeding individual quotas while contributing to broader team success
Experience selling IT professional services or SaaS solutions to technical audiences (R&D/DevOps)
Experience selling AWS-based solutions
Strong network within the Israeli startup, digital-native, and ISV ecosystem
Ability to engage and influence C-level executives
Excellent communication skills in English and Hebrew
Proficiency with AI-powered sales tools (e.g., Gong, Salesforce Einstein, ChatGPT)
Strong presentation and organizational skills; ability to thrive in a fast-paced environment
AWS certification and experience with Salesforce or HubSpot - a plus
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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לפני 23 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We're looking for a Technical Account Manager to build strong, strategic relationships with customers and ensure successful onboarding, adoption, and long-term value from the platform. You'll serve as the main point of contact, guide technical deployments, lead roadmap discussions, and provide hands-on support to drive engagement and satisfaction.
Responsibilities:
Act as a strategic partner to the sales team post-POC, supporting account continuity while enabling sales to focus on new opportunities
Oversee deployments in collaboration with Solutions Architects to ensure smooth and successful onboarding
Serve as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experience
Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions
Partner with sales during renewals and expansion to align technical planning with customer needs and drive value
Proactively engage with customers to surface key security insights, guide feature adoption, and ensure they realize the full value of the platform.
Requirements:
3+ years in customer-facing roles in SaaS, with experience in technical support, solution architecture, or similar roles
Strong technical background in cloud infrastructure (AWS, GCP, Azure), cybersecurity, or DevOps
Excellent communication, problem-solving, and relationship-building skills
Experience leading technical projects, managing deployments, and driving feature adoption
Strategic mindset with the ability to align technical solutions to business goals
Relevant certifications in cloud or security (preferred).
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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20/07/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking a Technical Account Manager to join our Customer Success team . In this role, you will oversee the entire customer lifecycle - from handoff from sales through onboarding, implementation, operationalization, expansion, and retention.

As the primary technical contact for enterprise customers across Israel and Europe, you will help organizations maximize the value of platform by providing both technical and strategic guidance. You will work closely with security, cloud, and data teams, helping customers successfully deploy and operationalize Sentra across complex multi-cloud environments.

This is a highly customer-facing and hands-on role that combines technical expertise, relationship management, and problem-solving. We are looking for someone who is passionate about cloud technologies, cybersecurity, and delivering exceptional customer experiences.

Responsibilities
Serve as the primary technical point of contact for enterprise customers across Israel and Europe, building trusted long-term relationships.
Lead customers through onboarding, implementation, and ongoing adoption of Sentras platform.
Provide technical guidance and best practices for deploying Sentra across AWS, Azure, and GCP environments.
Conduct regular business and technical reviews, identifying opportunities for optimization and expansion.
Troubleshoot technical and operational challenges in collaboration with Support, Product, and Solutions Architecture teams.
Manage customer escalations and drive issues to resolution with strong ownership and communication.
Deliver training sessions and enablement workshops to help customers maximize the value of Sentras solutions.
Act as a customer advocate internally by sharing product feedback and customer insights.
Support customers across multiple time zones and travel occasionally for onsite meetings and strategic engagements.
Requirements:
Requirements
5+ years of experience in a technical customer-facing role such as Technical Account Manager, Solutions Engineer, Customer Success Engineer, or Solutions Architect.
Strong hands-on experience with cloud platforms such as AWS, Azure, or GCP.
Solid understanding of cloud infrastructure, storage technologies, and data security concepts.
Experience working with enterprise customers in cybersecurity or cloud environments.
Familiarity with security and compliance frameworks such as GDPR, HIPAA, or SOC2.
Technical troubleshooting and problem-solving skills with the ability to navigate complex environments.
Experience with SQL and scripting/programming languages such as Python.
Excellent communication and presentation skills, with the ability to explain technical concepts to both technical and business stakeholders.
Comfortable working in a fast-paced startup environment with a high level of ownership and autonomy.
Willingness to travel occasionally to customer sites in Israel and Europe.
This position is open to all candidates.
 
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עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8746457
סגור
שירות זה פתוח ללקוחות VIP בלבד