דרושים » מכירות » Technical Account Manager

We are seeking a Technical Account Manager to join our Customer Success team . In this role, you will oversee the entire customer lifecycle - from handoff from sales through onboarding, implementation, operationalization, expansion, and retention.

As the primary technical contact for enterprise customers across Israel and Europe, you will help organizations maximize the value of platform by providing both technical and strategic guidance. You will work closely with security, cloud, and data teams, helping customers successfully deploy and operationalize Sentra across complex multi-cloud environments.

This is a highly customer-facing and hands-on role that combines technical expertise, relationship management, and problem-solving. We are looking for someone who is passionate about cloud technologies, cybersecurity, and delivering exceptional customer experiences.

Responsibilities
Serve as the primary technical point of contact for enterprise customers across Israel and Europe, building trusted long-term relationships.
Lead customers through onboarding, implementation, and ongoing adoption of Sentras platform.
Provide technical guidance and best practices for deploying Sentra across AWS, Azure, and GCP environments.
Conduct regular business and technical reviews, identifying opportunities for optimization and expansion.
Troubleshoot technical and operational challenges in collaboration with Support, Product, and Solutions Architecture teams.
Manage customer escalations and drive issues to resolution with strong ownership and communication.
Deliver training sessions and enablement workshops to help customers maximize the value of Sentras solutions.
Act as a customer advocate internally by sharing product feedback and customer insights.
Support customers across multiple time zones and travel occasionally for onsite meetings and strategic engagements.

We are looking for a highly skilled and relationship-driven Junior Partner Technical Account Manager (TAM) to serve as the dedicated technical liaison for our premier Israeli partner, Consist.
Consist is responsible for over 500 Israeli accounts utilizing our tech, acting as the Level 1 Support and primary point of contact for these customers. In this highly visible, single-partner role, you will be the vital bridge between Consist, their vast customer base, and our internal teams. You will deeply understand the technical realities of their end-customers, act as Consist's trusted advisor on best practices, and serve as their fiercest advocate within our R&D and Product departments.
What You'll Do:
Sole Technical Point of Contact: Serve as the exclusive technical escalation point and strategic advisor for the Consist team, managing all complex issues, technical inquiries, and high-priority roadblocks.
Master of Customer Infrastructure: Develop a comprehensive understanding of the diverse architectures, IT environments, and unique business needs across Consists portfolio of 500+ end-customers.
Internal Advocacy & Prioritization: Serve as the voice of Consist and their customers within. Liaise directly with our R&D and Product teams to push for faster prioritization of critical bug fixes, escalate pressing issues, and champion necessary feature requests.
Implementation & Best Practices: Guide the Consist team on best practices for our Spaces and Copilot implementations. Proactively identify ways to optimize configurations, streamline deployments, and ensure their customers are extracting maximum value from our platform.
Strategic Engagements: Conduct regular syncs and technical workshops with the Consist team. Additionally, participate in joint meetings alongside Consist with their key end-customers to provide high-level architectural guidance and executive technical support.
Enablement & Knowledge Transfer: Empower Consist's L1 support and technical teams by sharing advanced troubleshooting techniques, product updates, and roadmap insights to help them serve their customers more effectively.

We are rapidly expanding and seeking an experienced, technologically savvy Account Manager who loves promoting cloud infrastructure or DevOps products. As a member of our growing Sales team, you'll work alongside the founding team and engineers to dramatically influence the future of our users' infrastructure and help develop new sales channels by reaching diverse audiences throughout organizations.

Client Relationship Management: Build and maintain strong, long-lasting relationships with post-sale customers.
Act as the primary point of contact for existing customers, addressing their needs and concerns.
Account Management: Manage a dedicated book of business, ensuring customer satisfaction.
Monitor and report on account performance (business and technical) and relay customer feedback.
Revenue Growth: Identify opportunities for upselling and cross-selling within existing customers.
Perform engaging product demos for additional stakeholders while collaborating with the sales team.
Achieve expansion and renewal targets, contributing to the company's overall revenue growth.
Problem Resolution: Identify and resolve issues and challenges proactively.
Escalate complex problems to appropriate internal teams and ensure timely resolution.
Reporting and Documentation: Maintain accurate, up-to-date records of client interactions, account status, and expansion activities.
Document client requirements, feedback, and any changes in scope.

We are looking for a Senior Technical Account Manager to join Zesty and become a trusted technical advisor for our strategic customers.
This is the first TAM role in Israel and part of Zestys Account Management organization. You will help build the local TAM function while owning the technical relationship with strategic global customers.
In this role, you will work closely with global enterprise customers, helping them maximize the value of Zestys cloud optimization platform. You will combine technical expertise, customer-facing ownership, and commercial awareness - leading technical discussions, supporting adoption and escalations, and partnering with Sales, Customer Success, Product, and Engineering to solve customer challenges and drive long-term value.

We're looking for a Technical Account Management Lead to be on the front lines, leading a team of Technical Account Managers and working closely with customers and prospects. In this role, you will drive technical excellence in customer engagements, act as a trusted advisor, and ensure your team consistently delivers high-impact outcomes. You will partner with Sales, Product, and Engineering to shape customer success, translate technical capabilities into business value, and influence the adoption and growth of the platform across accounts.

Lead and mentor a team of TAMs, fostering growth, skill development, and high performance
Drive strategic customer engagements, ensuring success for our largest and most complex accounts
Partner closely with Sales, Product, and Engineering teams to align technical solutions with business objectives
Own and develop value-based relationships with key stakeholders across customer organizations
Shape customer onboarding, enablement, and adoption strategies to ensure maximum ROI from the platform
Influence product strategy by capturing customer feedback, requirements, and use cases
Represent at industry events, meetups, and conferences, articulating the value of our platform
Promote best practices and standardization across the TAM organization, improving delivery efficiency and customer satisfaction

An Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues.

Key job responsibilities
* Youll advise on solutions, provide technical guidance and advocate for the customer.
* Ensure our environments remain operationally healthy whilst reducing cost and complexity.
* Develop trusting relationships with customers, understanding their business needs and technical challenges.
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management.
* Consult with a range of partners from developers through to C-suite executives.
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from us.
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning.
* Solve a variety of problems across different customers as they migrate their workloads to the cloud.
* Uplift customer capabilities by running workshops, brown bag sessions, etc.

We are looking for an experienced Technical Account Manager to join our team and take ownership of customer success for strategic accounts. In this role, you will lead post-sales delivery activities, manage customer projects end-to-end, collaborate with cross-functional teams, and build strong customer relationships to ensure successful deployments, operational excellence, and long-term business growth.

Responsibilities:

Own overall responsibility for customer satisfaction.

Own all post-sales delivery (projects and support) for designated accounts, ensuring revenue recognition.

Lead projects end-to-end - from concept through design and implementation - coordinating partners for on-time, on-budget, quality delivery.

Build detailed work plans, schedules, estimates, tracking and status reports; manage priorities across customer activities.

Partner with Technical Support to meet SLAs, and with Sales/Product teams to drive business results and identify new opportunities.

Build strong customer relationships that support loyalty and business growth, in close collaboration with internal teams.

Were looking for an experienced Account Executive to drive growth across Israel and selected European markets and help expand our companys presence in the cybersecurity market.
In this role, youll own the full sales cycle - from identifying and developing new opportunities to closing strategic enterprise deals. Youll work closely with our Solutions Engineer, as well as our marketing, product, and technical teams, to deliver meaningful value to customers throughout the sales process.
As the Account Executive responsible for this territory, youll have significant ownership over developing the market, building the pipeline, and establishing strong relationships with customers and partners.
Youll play a key role in bringing our companys vision to life by helping enterprises adopt cutting-edge, AI-powered offensive security technology.
This is a high-ownership individual contributor position for a driven, entrepreneurial sales professional who thrives in dynamic environments, enjoys building markets, and knows how to turn relationships into business opportunities.
Responsibilities
Own and manage the full sales cycle- from prospecting and pipeline development to negotiation and contract closure.
Develop our companys commercial presence across Israel and selected European markets.
Proactively generate new business opportunities through direct outreach, industry relationships, partners, events, and conferences.
Build and nurture long-term relationships with key prospects, customers, and relevant industry stakeholders.
Work closely with the Solutions Engineer throughout the sales process, including discovery, demonstrations, technical evaluations, and proof-of-value processes.
Collaborate with marketing, sales development, product, and technical teams to execute effective go-to-market strategies.
Accurately forecast sales performance, maintain pipeline visibility, and report progress and results to leadership.
Stay up to date on industry trends, customer needs, and the competitive landscape to identify new opportunities and potential risks.

Were looking for an Account Manager (Commercial Builder) to join our GTM team. This isn't a traditional Account Manager role. AI is changing how commercial teams operate, automating administrative work so you can focus on what creates the most value-building relationships, solving complex business problems, and driving commercial growth.

We are looking for a builder with a seller's mindset, an entrepreneurial spirit, and the drive to challenge the status quo. Youll own the full expansion and retention lifecycle end-to-end for a portfolio of customers, use proven sales methodologies, and think like the CEO of your book of business to turn existing opportunities into long-term enterprise growth.

Experience using GenAI to improve prospecting, deal strategy, stakeholder mapping, and pipeline execution within existing accounts is a must for this role.

This role is based in Tel Aviv. We work in a hybrid model, with 3 days a week in the office. This is a Monday - Friday role.

This might be for you if:

You enjoy hunting for new opportunities and closing complex expansion deals within an existing customer base
Youre comfortable running full-cycle commercial processes and leading strategic conversations with senior stakeholders
You like working in fast-growing, high-performance sales environments where you don't just maintain accounts, you build businesses
Youre data-driven, structured, and disciplined in how you build Mutual Success Plans and drive product adoption
You care about ownership, results, and driving customer outcomes that unlock new revenue opportunities
You actively leverage AI tools to increase efficiency, personalization, and account win rates

We are seeking a Strategic Account Director to develop and execute comprehensive sales strategies for our largest global accounts. You will establish and cultivate strategic customer relationships, driving EDA software, services, and hardware sales to meet revenue targets. Working collaboratively across a global sales and technical team, you'll support customer initiatives and identify new business opportunities. Successful Strategic Account Directors excel at building and expanding business within high-profile customers and have a passion for creating transformational partnerships.
Key Responsibilities:
Develop and execute business plans and sales strategies for EDA products and services, leveraging expertise from Technical Sales and Finance partners; communicate plans regularly with senior leadership
Oversee the development of comprehensive technical execution plans to achieve strategic objectives; track results across cross-functional, worldwide teams and maintain continuity with key stakeholders
Lead regular management review meetings (MRMs) and technical review meetings (TRMs) with EDA executive leadership and customers to align on progress and priorities
Build and maintain strong, quality customer relationships based on trust, transparency, and mutual success
Provide visibility and strategic direction to the global account team; establish clear vision with measurable goals and track team performance against objectives
Recognize and celebrate significant contributions while fostering a collaborative, high-performing team environment