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20/07/2026
חברה חסויה
Location: Merkaz
Job Type: Full Time
Professional Services division is seeking a Senior AI Project Manager! We are looking for an experienced AI Project Manager to lead complex artificial intelligence projects for a strategic client. This role requires experience in managing data and AI projects and leading teams in a matrix environment. Key Responsibilities:
* Overall responsibility for achieving project goals: professional, financial, operational, and budgetary goals.
* Preparing detailed work plans, including managing schedules, resources, and budget.
* Centralizing, tracking, and guiding a portfolio of AI projects with managers in various units.
* Supporting cross-organizational activities of training, implementation, and organizing AI conferences.
* Ongoing interface management with the client, development teams, and other organizational stakeholders.
Requirements:
Education: An Academic degree with a Bachelor's degree in Computer Science, Computer Engineering, or Industrial Engineering & Management specializing in Information Systems. OR: Any other Bachelor's degree, plus the completion of an advanced course in the field of computerized information systems of at least 300 hours. OR: A Practical Engineer diploma (Handasai) graduating in computers/technology.?Professional Experience Requirements:
* Minimum 5 years of experience in Systems Analysis.
* Minimum 2 years of experience in Project Management.
* Minimum 1 year of proven experience managing data and AI projects.
* Minimum 1 year of experience in the development of AI applications.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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לפני 8 שעות
דרושים בהטכניון - מכון טכנולוגי לישראל
Location: Haifa
Job Type: Full Time
Poranne Lab, Schulich Faculty of Chemistry, Technion Israel Institute of Technology
Appointment: Full-time
Start date: Flexible (preferably by early 2026)
About the Lab:
The Poranne Group is a computational physical organic chemistry group that develops and applies machine learning methodologies to advance discovery and understanding in chemistry. Our research focuses on interpretable deep learning, molecular representations, and chemistry-aware models that connect data-driven insights with fundamental chemical understanding. The group operates at the interface of computational organic chemistry, machine/deep-learning, and data science. For more information, visit our website
Position Summary:
We are seeking a highly motivated Lab Engineer/Research Associate to take a leading role in our labs research activities. The successful candidate will be responsible for developing and applying machine learning models for molecular and physical systems and training graduate and undergraduate researchers.
Key Responsibilities:
Conduct collaborative research in machine learning for chemistry and materials.
Develop interpretable ML architectures and model analysis tools for scientific data.
Supervise and train graduate students and contribute to their technical and professional development.
Assist in the writing of research articles, technical reports, and grant proposals.
Contribute to data curation, model implementation, and computational infrastructure management.
Requirements:
Essential qualifications:
M.Sc. or Ph.D. in Computer Science, Computational Chemistry, Bioinformatics, Physics, or a related field.
Strong proficiency in Python and key ML/scientific libraries (PyTorch, JAX, TensorFlow, NumPy, pandas, PyTorch Geometric, RDKit, etc.).
Solid understanding of software engineering best practices (version control, testing, packaging, CI/CD).
Experience with DevOps/MLOps tools (including Docker, Kubernetes, MLflow, DVC, etc.).
Demonstrated experience applying ML to scientific or engineering data (e.g., molecular simulations, protein structures, reaction networks, spectroscopy, materials data).
Comfortable working in Linux-based development environments and with cloud/HPC systems.
Preferred qualifications:
Experience with AI models for molecules or materials (e.g., graph neural networks, equivariant networks, molecular transformers).
Familiarity with scientific data formats and repositories (PDB, PubChem, ChEMBL).
Exposure to computational chemistry or structural biology workflows.
Contributions to open-source scientific software or AI toolkits.
Strong cross-disciplinary communication skills and intellectual curiosity.
Experience mentoring students or coordinating research teams.
Interest or experience in scientific writing.
What We Offer:
The Schulich Faculty of Chemistry provides a vibrant and collaborative research community at one of Israels leading scientific institutions.
The Poranne Group offers access to state-of-the-art computational resources and a strong network of collaborations across chemistry, physics, and computer science. Our group provides a supportive and intellectually stimulating atmosphere, emphasizing creativity, rigor, and teamwork. In our group, you will enjoy the chance to shape next-generation tools to address problems at the intersection of AI, theory, and experiment, as well as the freedom to explore creative research directions aligned with the labs mission.
Salary will be commensurate with qualifications and experience, following Technion guidelines.
How to Apply
Interested candidates should submit the following materials to Prof. Renana Poranne:
A cover letter describing research interests, experience, and motivation.
Curriculum vitae (including publications).
Contact information for two or more references.
Applications will be reviewed on a rolling basis until the position is filled.
*
This position is open to all candidates.
המידע שיימסר על ידך ישמש את הטכניון – מכון טכנולוגי לישראל ו/או מי מטעמו, לצורך בחינת מועמדותך למשרה, לרבות מועמדות למשרות נוספות, וכן לצורך ניהול ותפעול הליכי הגיוס, ולמטרות נוספות בהתאם להודעת הפרטיות למועמדים למשרה בטכניון.
לא חלה עליך חובה חוקית למסור את המידע, אולם אם תבחר/י שלא למסור את המידע, כולו או חלקו, ייתכן שלא ניתן יהיה לבחון את מועמדותך או את התאמתך למשרה.
למידע נוסף, לרבות פירוט סוגי המידע הנאספים והשימושים הנעשים בו, זהות הגורמים שאליהם עשוי המידע להימסר, אופן מימוש זכויותיך לעיון ולתיקון מידע אישי, ודרכי יצירת קשר – ניתן לעיין בהודעת הפרטיות למועמדים למשרה, כפי שמפורסמת באתר הטכניון.

הטכניון פועל לגיוון תעסוקתי ומעודד הגשת מועמדויות מכלל המגזרים
التخنيون يعمل على تعددية التشغيل ويشجع التقديم للمناقصات من جميع الأوساط
 
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הגשת מועמדות
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Location: Petah Tikva
Job Type: Full Time
We are looking for a professional to drive AI and business transformation initiatives, combining strategic thinking, execution discipline, and strong cross-functional stakeholder management.
This role will play a key part in shaping and driving AI-enabled transformation across the organization, working closely with business, product, AI, and IBT teams to translate strategic priorities into clear execution plans, adoption frameworks, and measurable business impact.
The role will be responsible for driving transformation execution governance, including initiative prioritization, business process understanding, dependency management, meeting outcomes, follow-up cadence, risk tracking, and cross-functional accountability across strategic initiatives.
Responsibilities:
Drive AI and business transformation initiatives from strategy into structured execution.
Work closely with business, product, AI, and IBT stakeholders to shape AI-driven capabilities and adoption processes.
Lead transformation execution governance, including planning, prioritization, follow-up, dependency management, and execution rhythm.
Translate business priorities into actionable plans, clear workstreams, and measurable outcomes.
Define KPIs, ROI models, and cost-related considerations to support decision-making and value realization.
Identify risks, gaps, dependencies, and blockers, and ensure timely escalation and resolution.
Build and implement transformation processes, governance structures, and execution frameworks.
Support senior stakeholders with clear communication, structured updates, and presentation materials.
Drive cross-functional alignment and accountability across multiple teams and initiatives.
Requirements:
Bachelors degree in Information Systems, Industrial Engineering, Business Administration, Computer Science, or a related field
Minimum 6 years of experience in one or more of the following areas: business transformation, AI transformation, strategy execution, PMO, business operations, or cross-functional program management.
Proven experience supporting or driving AI-related initiatives, including AI adoption, implementation, or integration into business processes.
Strong ability to manage multiple stakeholders, workstreams, dependencies, and priorities in parallel.
Experience working with senior stakeholders and influencing without direct authority.
Excellent communication, presentation, analytical, and execution capabilities.
Fluent English, written and verbal, with the ability to communicate effectively with senior leadership and global stakeholders.
Ability to connect strategy, business needs, product thinking, AI capabilities, and operational execution.
Experience in global consulting firms, such as Big 4, Deloitte Monitor, McKinsey, BCG, Bain, Accenture, or similar, is a significant advantage.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Were hiring an AI Backend Engineering Manager to guide and grow a high-impact ML team driving AI-powered innovation across our B2B SaaS platform. Youll lead the design and delivery of AI solutions while mentoring engineers and setting the technical direction for AI-first development at scale.
This is a leadership role with a balance of hands-on engineering and team management, perfect for someone who thrives on solving technical challenges, inspiring a team, and shaping the future of AI in fintech automation.
What You Will Do
Lead & Mentor: Manage, mentor, and grow a team of AI/ML/Backend engineers, fostering technical excellence and career development.
Set Technical Direction: Define the ML strategy, ensuring best practices in architecture, frameworks, and operationalization.
Build and deploy AI-based solutions: Oversee the development and deployment of GenAI/LLM-powered solutions that address real-world challenges across our products.
Scale & Operationalize: Establish scalable ML infrastructure, CI/CD, observability, and data pipelines for high-availability production systems.
Collaborate Cross-Functionally: Partner with product managers, engineers, and business stakeholders, clearly communicate progress, challenges, and outcomes.
Requirements:
7+ years of experience as a Backend Developer / Data Engineer / ML Engineer
3+ years in a technical leadership role.
Python (Java as an advantage)
Bachelors degree in Computer Science or related STEM field (Masters preferred).
Proven track record of building and deploying AI-based solutions at scale.
Deep expertise with LLMs and ML frameworks (e.g., LangChain, LangGraph, Hugging Face, TensorFlow, PyTorch).
Strong background in system design, cloud-native architecture, and microservices.
Experience with NoSQL and real-time data processing pipelines.
Exceptional leadership, mentorship, and communication skills.
Strategic mindset with the ability to balance hands-on coding and team leadership.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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2 ימים
Location: Tel Aviv-Yafo
Job Type: Full Time
This role is ideal for experienced backend engineers (ideally with strong Python skills) looking to transition into program leadership.You must thrive in a fast-paced environment and bring a proven track record of designing, building, and operating AI agents or agentic workflows.
We are at a pivotal point in our journey, transforming how we deliver product integrations-the core of our platform-by shifting from manual engineering to AI-first workflows powered by agents and agentic pipelines.
As a Senior Technical Program Manager, you will lead this transformation. You will collaborate closely with Customers, Partners, Product, and Engineering to scope and design integrations with IT and security tools. Simultaneously, you will redefine the entire integration lifecycle-using AI to automate how customer requests are analyzed, connector designs are created, and software is delivered from early access through full launch.
Your Impact
Lead AI Workflow Transformation: Drive the evolution of key business and engineering workflows from manual execution to AI-first, agent-driven processes.
Design & Scale Agentic Pipelines: Build, deploy, and continuously optimize multi-agent workflows that automate the lifecycle of integration requests-from intake and API requirement analysis to automated design generation, code reviews, and validation.
Drive Technical Integration Scoping: Work closely with Customers, External Partners, Business Development, Product, and Security Architects to scope use cases and create technical design requirements for third-party IT and security integrations.
Enhance Engineering Productivity: Improve developer throughput and software quality by integrating AI-powered tools (e.g., GitHub Copilot, OpenAI APIs) and agentic knowledge systems into the daily engineering lifecycle.
End-to-End Program Ownership: Support cross-functional teams throughout the full software development lifecycle of integrations, establishing scalable operational engineering processes to transition projects seamlessly from early access through full launch.
Cross-Functional Alignment: Partner with cross-functional peers to align solutions, resolve conflicts, clear operational bottlenecks, and drive complex technical issues to resolution.
Requirements:
Your Experience
5+ years of experience in technical program management with strong software engineering background, backend software engineering, or technical product ownership leading software development initiatives and technical programs.
Demonstrated hands-on experience building, operating, or experimenting with AI agents and/or agentic pipelines, with a deep understanding of Generative AI, LLMs, prompt engineering, and workflow orchestration.
Solid background in third-party APIs and integrations, including proven experience writing technical design and requirements documents for engineering teams.
Thorough, end-to-end understanding of the Software Development Lifecycle (SDLC) from initial intake and scoping through delivery.
Familiarity with scripting, debugging, or software development (preferably Python).
Practical understanding with at least one major cloud platform (e.g., AWS, GCP, Azure).
Excellent communication, organizational, and influencing skills with a proven ability to self-start, resolve conflicts, and thrive in a fast-paced environment with little direct supervision.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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05/07/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
R&D is transforming. Not incrementally - fundamentally. AI is reshaping how software gets built, reviewed, tested, and shipped. we are accelerating that shift from the inside, and this role sits at the center of it.
The AI Acceleration group exists to make our company's SASE R&D organization dramatically more productive through AI. We build the platforms, tooling, and enablement programs that turn individual engineers into force multipliers. If you believe the future of software development is agentic, and you want to be the one who makes that real at scale for a world-class security organization - this is the role.
We operate with the urgency of a startup and the resources of a global security leader.
You will lead multiple teams - managing team leads and tech leads - driving adoption across 300+ R&D engineers and operating at the intersection of engineering leadership, platform architecture, and organizational change.
Strategic Objectives:
Be the technical and strategic AI leader for SASE R&D - the authoritative voice on how AI transforms software development within the organization, bringing deep hands-on expertise, shaping direction, setting standards, and influencing leadership decisions.
Own the AI tooling portfolio - evaluate, select, and govern the tools and platforms developers use, from AI-assisted code review to coding agents and agentic automation.
Drive measurable improvement in R&D productivity - with clear goals, transparent tracking, and regular reporting to R&D leadership.
Enable developers at scale through structured learning programs, onboarding paths, and community-based enablement - making AI adoption a default, not an exception.
Key Responsibilities
Lead the AI Acceleration Group
Manage and grow multiple teams - working through team leads and tech leads - responsible for building and running AI tooling and enablement programs across SASE R&D.
Define the group's roadmap, prioritize quarterly goals, and translate OKRs into executable engineering plans.
Operate as both a technical leader and a people manager - you stay close to the work and invest in your team's growth.
Drive the Agentic and AI Journey in the SASE Product
Partner with SASE product and engineering leadership to identify and drive high-impact opportunities to embed AI and agentic capabilities into the product.
Lead proof-of-concept initiatives, shape the technical approach, and guide teams from early exploration through to production delivery.
Serve as the bridge between the fast-moving AI tooling ecosystem and the practical realities of building a large-scale security product.
Own the AI Engineering Foundation
Ensure SASE R&D has the platforms, tooling infrastructure, and architectural standards needed to build and operate AI-native workflows at scale.
Define standards for agentic integrations, tool connectivity, and developer-facing surfaces - so teams can move fast without reinventing the wheel.
Ensure all platforms operate within SASE R&D's security and compliance
דרישות:
Experience
+8 years in software engineering.
+3 years in engineering leadership roles.
Demonstrated experience leading cross-functional initiatives with measurable outcomes.
Experience navigating both fast-moving and large-scale engineering environments - you know how to drive change with urgency and how to make it stick in a complex organization.
Proven hands-on involvement with AI tooling, agentic systems, or LLM-based products over the past two years - not as an observer, but as a builder or decision-maker.
BSc/MSc in Computer Science, Software Engineering, or equivalent.
Technical Depth
Deep, hands-on expertise with AI coding tools and agent frameworks - you've built with them, evaluated them at organizational scale, and have strong, informed opinions on where the space is heading.
Mastery of LLM integration patterns, agentic workflows, MCP (Model Context Protocol), and coding agent architectures - this is your domain, not a learning obje המשרה מיועדת לנשים ולגברים כאחד.
 
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12/07/2026
חברה חסויה
Location: Rehovot
Job Type: Full Time
We are looking for a Head of AI to lead end-to-end internal AI adoption. This is a new role with a clear mandate: find where AI can make our teams faster and better at their jobs, then build and roll out the tools and workflows that make it happen. You will work with every department, from sales and marketing to finance, service, operations, R&D and HR, to find where AI can remove friction, speed up decisions, and unlock capacity. Then you'll own the full lifecycle: scoping the problem, designing the solution, building or configuring it, training the teams who'll use it, and supporting it after launch.

Responsibilities:

* Identify opportunities: meet teams across the company to understand their workflows, spot high-value AI use cases, and prioritize them by impact, effort, and ROI.
* Own the projects end-to-end: write requirements, propose solutions, set timelines and budgets, and make the business case (ROI) for each initiative. Align it with business priorities and present it to leadership.
* Build and deploy: create or implement the actual tools and workflows, whether that means configuring existing AI platforms, building custom applications, or integrating AI into tools teams already use.
* Train and support: get teams comfortable using what you've built. Stick around after launch to fix issues, gather feedback, and improve the solution over time.
* Prioritize and report: manage a portfolio of AI initiatives across the company and keep leadership informed on progress and impact.
Requirements:
Experience in manufacturing, industrial, or B2B environments - Must Proven experience implementing and enabling AI solutions and workflows inside a corporate environment. Subject Matter Expert in AI tools and solutions.
* Strong project management skills: you can scope a problem, plan a timeline, manage a budget, and measure results.
* Comfort working directly with non-technical teams. You can translate a marketing manager's or a finance lead's problem into a working solution without losing them in jargon.
* A builder's mindset. You don't just recommend what AI could do; you get hands-on and build it.
* The judgment to know when a simple tool is the right answer and when it isn't worth building at all.
* Proven track record of introducing new tools and technologies to teams that had not initially identified a need for them, while successfully driving adoption and delivering measurable value.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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20/07/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
MA?LYS is a fast-growing global body care brand, built on a proprietary e-commerce platform, deep consumer insights, and a relentless focus on performance. Millions of women worldwide use our products, and we are on a mission to become one of the most influential body care brands globally.
We operate at extreme velocity, with high standards and an obsession with results. We believe in challenging conventional thinking, making data-driven decisions, and moving quickly from idea to execution.
We are looking for a Head of AI to build and lead MA?LYS' AI transformation journey, serving as a rare opportunity for a highly strategic and deeply hands-on builder who thrives at the intersection of business, technology, and execution. In this role, you will have the ultimate playground to shape how our entire company operates, influence every major function, and create a lasting competitive advantage for a leading body care brand. Initially operating as an individual contributor partnering closely with the CEO and the Management Team. Over time, you will transition to build and lead a small, high-performing team as AI becomes an increasingly critical capability across our global e-commerce and retail operations.
To thrive in our high-pace environment, you must think like an owner, not a consultant, and be equally comfortable discussing macro business strategy with executives as well as writing code to solve a messy problem yourself. You are someone who embraces ambiguity, enjoys building from scratch, and is completely obsessed with execution. You possess the high emotional intelligence and empathy required to collaborate with non-technical stakeholders and build trust, yet you maintain the thick skin, resilience, and great sense of humor needed to handle direct communication and rapid structural pivots. Most importantly, you maintain an uncompromising commitment to quality and process improvement, ensuring that every automation or workflow you deploy actively drives our core business metrics forward without requiring hand-holding or constant reminders.
Your life at MA?LYS will look like…
* Define and lead the company's AI strategy and execution roadmap.
* Identify the highest-impact opportunities for AI across all business functions.
* Prioritize initiatives based on measurable business value, speed of implementation, and scalability.
* Design, build, deploy, and continuously improve AI-powered workflows, tools, automations, and agents.
* Translate business challenges into practical AI solutions that improve performance, efficiency, and decision-making.
* Develop production-ready applications and workflows using modern AI technologies, APIs, agents, and automation frameworks.
* Drive adoption and behavioral change across teams.
* Partner directly with business leaders to identify opportunities and implement solutions.
* Evaluate emerging technologies, models, vendors, and platforms.
* Establish governance, standards, architecture, and best practices for AI development.
* Define and track success metrics for every AI initiative, ensuring measurable impact on growth, productivity, speed, efficiency, or cost.
You will thrive in this role if you have…
* Strong technical foundation in Computer Science, Software Engineering, Data Science, or a related field.
* 5+ years of experience building technology, data, AI, automation, or software solutions in high-performance environments.
* Proven experience identifying business opportunities and translating them into deployed AI products, agents, automations, or workflows that drive measurable business impact.
* Hands-on experience working with modern generative AI technologies, LLMs, agent frameworks, APIs, embeddings, automation platforms, and production deployments.
* Strong proficiency in Python, SQL, APIs, and data-driven application development.
* Deep understanding of business operations, growth metrics, p
Requirements:
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
חברה חסויה
Location: Bnei Brak
Job Type: Full Time
We are looking for an AI Tech Lead to join our M&T engineering organization - the team behind a live, high-availability TV platform serving telecom and media companies worldwide at 99.995% SLA on AWS.
Were not looking for someone who talks about AI strategy. Were looking for someone who picks up a real problem, finds where AI creates a step-change, and makes it happen.
This is an individual contributor role reporting directly to the VP R&D. Youll be embedded in M&T but will work closely with engineering teams across our R&D - contributing your AI expertise to shared initiatives, building collaborative relationships, and helping move technical work forward together.
If youre the kind of engineer who gets restless when theres a better way and no one is building it yet - this role is for you.
The day-to-day:
Lead AI-driven initiatives across M&T engineering - from scoping and architecture through hands-on execution
Drive adoption of AI tooling and practices across Dev and DevOps teams, both within M&T and cross-org
Identify opportunities where AI can improve engineering velocity, incident response, cost efficiency, and system reliability. Work across teams and departments - align stakeholders, unblock dependencies, and keep initiatives moving
Collaborate with group managers and engineers to translate AI capabilities into practical, production-grade solutions
Stay ahead of the curve: evaluate emerging AI tools, frameworks, and approaches and bring the relevant ones in
The perks:
Hybrid, flexible work environment
Extended private health (including mental) insurance
Personal and professional development programs
Occasional Cross company long weekends.
Requirements:
Ideally, were looking for:
7+ years of software engineering experience, with at least 3 years focused on AI/ML in production environments
Hands-on experience with both Dev (backend services, APIs, microservices) and DevOps (CI/CD, infrastructure, observability, cloud operations)
Proven experience building or integrating AI/ML solutions in cloud-native, distributed systems (AWS preferred)
Strong understanding of observability concepts: metrics, logs, traces, alerting, anomaly detection T
Experience driving technical initiatives across multiple teams without direct authority
Excellent communication skills - ability to translate complex AI concepts for non-AI engineers and push for outcomes in a multi-stakeholder environment
These would also be nice:
Experience with LLMs, RAG pipelines, or AI agents applied to engineering operations (AIOps)
Familiarity with Kubernetes, Grafana, or similar operational tooling
Background in media tech, video streaming, or telecom platforms
Experience with Databricks, MLflow, or similar ML platform tooling
Track record of introducing AI tooling that improved team velocity or system reliability at scale.
This position is open to all candidates.
 
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
15/07/2026
Location: Airport City
Job Type: Full Time
We're looking for a Senior Project Manager who combines strong technical depth with exceptional leadership and execution skills.

As a key member of the LevelUP organization, you will:

Lead strategic AI transformation programs across engineering organizations.

Drive adoption of AI-powered tools, workflows, and best practices.

Partner with senior technology leaders, architects, engineering teams, and product organizations.

Manage complex, cross-functional initiatives involving multiple global teams across Israel and the United States.

Define success metrics, track business impact, and communicate progress to executive leadership.

Navigate ambiguity, remove blockers, and ensure successful delivery in a fast-paced environment.
Requirements:
10+ years of Project Management or Technical Project Management experience.

Strong technology background with deep understanding of software development and modern SDLC practices.

Proven experience leading large-scale, complex programs across multiple teams and organizations.

Excellent stakeholder management and executive communication skills.

Experience working with global teams across different geographies and time zones.

Ability to influence without direct authority and drive alignment among diverse stakeholders.

Experience leading AI, GenAI, Developer Productivity, or Digital Transformation initiatives.

Hands-on experience with AI tools such as GitHub Copilot, Microsoft Copilot, Claude, ChatGPT, or AI Agents.

Familiarity with Agile, DevOps, Jira, Azure DevOps, GitHub, and modern engineering practices.

Passion for helping organizations adopt new technologies and ways of working.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
In Customer Care and Trust & Safety, real people are on the other side of every decision. You're the reason why our users feel safe using us, and you take that seriously. From Quality Assurance specialists to fraud analysts, those we're looking for are stakeholder-savvy and treat every case like it's the only one that matters. So if you're methodical when the details affect peoples livelihoods, we want to hear from you. Join our dynamic Customer Care team as a Chatbot Project Lead, taking the reins on our chatbot roadmap and stakeholder communication. This is a critical role stepping in to guide a talented team, ensuring seamless project delivery and strategic alignment as we enhance our AI-powered customer solutions.
What am I going to do?:

* Manage the end-to-end chatbot roadmap and sprint delivery, ensuring all project deadlines and key performance indicators are met with precision.
* Translate overarching company strategic goals into actionable chatbot experience improvements, effectively communicating updates and insights to diverse stakeholders.
* Mentor and provide hands-on guidance to team members, fostering their growth in areas like advanced prompting techniques on platforms such as Forethought.
* Leverage data analysis to deeply understand chatbot performance, driving continuous optimization and informing strategic decision-making.
* Facilitate key team meetings and foster a collaborative and inclusive team culture.
Equal opportunities:
We know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.
Requirements:
* You are a true Quality Executioner at heart, thriving on meticulous execution and a commitment to seeing projects through to completion with exceptional detail and efficiency.
* Bring a proven ability to develop and manage comprehensive chatbot strategies and roadmaps, aligning them with broader business objectives.
* Possess strong stakeholder management and communication skills, adept at building consensus and articulating complex information clearly across different audiences.
* Demonstrate experience in mentoring and leading team members, fostering their development and providing hands-on support.
* Exhibit a deep understanding of data analysis and KPI monitoring, using insights to drive measurable improvements and strategic pivots.
* Hands on experience with AI Chatbot prompting providing customer facing solutions
* Fluent English is a must Nice to have
* Familiarity with the Forethought platform Working with AI AI is integral to this role, with a focus on utilizing platforms like Forethought for advanced prompting and chatbot optimization. You'll leverage AI to analyze performance data, identify trends, and drive strategic improvements, while your human expertise will guide the overarching strategy, mentor the team, and ensure seamless stakeholder communication and alignment with business goals.
This position is open to all candidates.
 
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