דרושים » הנדסה » Pre-Sales Engineer - Confluent

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model.
What you do:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging our
Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for us, while clearly communicating its business value to the relevant stakeholders
Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
Innovation and Improvement: Continuously seek opportunities to innovate and improve our solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
Personal Training and Development: Engage in ongoing training and professional development to stay abreast of our product suite as well as industry trends.

We believe Solutions Engineers at our company are involved in all stages of the customers digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person.

We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate our Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey.

We believe our Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. our company Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at our company, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using our Identity Platform.
What Youll Do
As a Senior Solutions Engineer, youll be a strategic technical expert for a customer-facing sales team. You'll use your skills to:

Serve as a technical advisor: Partner with the sales team to educate customers on out identity solutions and demonstrate their value.
Solve customer challenges: Understand customer needs and provide tailored product demonstrations to show how our solutions can solve their business problems.
Lead technical engagements: Answer product and technical questions, and plan and deliver complex Proofs of Concept (POCs) by collaborating with other engineering teams.
Drive product and knowledge growth: Share customer feedback with our product teams to influence future enhancements and contribute to the team's knowledge by sharing best practices and reusable assets.
Stay ahead of the curve: Keep up with competitive analysis and market differentiation to better position.
Support company events: Represent our company at marketing events, including conferences, user groups, and trade shows.

As a Pre-Sales AI Consultant , you will work closely with Sales and Presales teams
across EMEA to support customers in evaluating, adopting, and scaling AI. You will
help align customer AI strategies, architectures, and business objectives with AI
capabilities, acting as a trusted technical advisor throughout the sales cycle.

This role is highly customer-facing and hands-on. You will guide technical discovery, lead
AI-focused demonstrations and proofs of concept, and support customers as they assess how
AI fits into their broader enterprise AI initiatives. You will also collaborate closely with
internal stakeholders across Sales, Product, Engineering, and Support to ensure customer
feedback and market insights are effectively shared and acted upon.

we are a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
Solution Architects in our company are key in meeting our customers expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our architects are trusted advisors and consult our customers upon their monitoring, security & observability journey.
Solution Architect is a senior-level role expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite.
What youll do:
Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles.
Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide.
Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts.
⁠Develop custom solutions to bridge any gaps and enhance the core offerings of our product.
⁠Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs.

We are seeking a Technical Account Manager to join our Customer Success team . In this role, you will oversee the entire customer lifecycle - from handoff from sales through onboarding, implementation, operationalization, expansion, and retention.

As the primary technical contact for enterprise customers across Israel and Europe, you will help organizations maximize the value of platform by providing both technical and strategic guidance. You will work closely with security, cloud, and data teams, helping customers successfully deploy and operationalize Sentra across complex multi-cloud environments.

This is a highly customer-facing and hands-on role that combines technical expertise, relationship management, and problem-solving. We are looking for someone who is passionate about cloud technologies, cybersecurity, and delivering exceptional customer experiences.

Responsibilities
Serve as the primary technical point of contact for enterprise customers across Israel and Europe, building trusted long-term relationships.
Lead customers through onboarding, implementation, and ongoing adoption of Sentras platform.
Provide technical guidance and best practices for deploying Sentra across AWS, Azure, and GCP environments.
Conduct regular business and technical reviews, identifying opportunities for optimization and expansion.
Troubleshoot technical and operational challenges in collaboration with Support, Product, and Solutions Architecture teams.
Manage customer escalations and drive issues to resolution with strong ownership and communication.
Deliver training sessions and enablement workshops to help customers maximize the value of Sentras solutions.
Act as a customer advocate internally by sharing product feedback and customer insights.
Support customers across multiple time zones and travel occasionally for onsite meetings and strategic engagements.

The solution engineer is a highly technical, core member of the sales and customer success organization, aligning our cutting-edge observability and agentic AI technologies with our enterprise customers' architectures. We are customer-obsessed, highly technical, and foster a team culture that is entrepreneurial, professional, and fun. In this role, you will act as a trusted technical advisor, owning the long-term architectural relationship and deep-tech integrations for our top-tier enterprise logos.

Location: Hybrid (3 days from the office)

Workweek: Monday-Friday

Responsibilities
Architectural Ownership: Manage all technical touchpoints for strategic customers, driving deep-tech onboarding, advanced enablement, architectural workshops, and complex issue resolution.

Value Optimization: Analyze customer data pipelines and infrastructures to develop and execute technical strategies that maximize observability value and ROI.

Technical Stakeholder Management: Build deep technical peer relationships with DevOps, SRE, and Engineering leaders, diagnosing complex infrastructure challenges and designing production-ready solutions.

POCs & Technical Expansion: Execute rigorous Proofs of Concepts (POCs) and architect complex expansions. Identify technical opportunities for upselling or cross-selling advanced agentic AI and observability modules to drive incremental revenue growth.

Advanced Deployment: Ensure a frictionless, deeply integrated onboarding process for enterprise customers, managing complex log/metric/trace routing and agentic AI deployments.

Adoption Analytics: Monitor deep-tech adoption patterns and infrastructure usage, proactively debugging systemic bottlenecks, scaling friction, or implementation barriers.
What Your Day-to-Day Will Look Like
Manage customer technology interactions: tech value proposition, POCs, onboarding, integration, enablement, implementation assistance, and AI use case adoption.

Automating Integration Workflows: Design and implement automated, scalable onboarding pipelines and configuration workflows to guide enterprise environments through seamless setup.

Proactive Architecture Reviews: Conduct deep-dive engineering check-ins around critical milestones (e.g., post-onboarding, scaling peaks, or architecture reviews) to ensure optimal system performance.

Telemetry & Infrastructure Audits: Analyze customer data volume, telemetry pipeline health, and behavioral patterns to catch underperforming configurations or indexing issues before they impact the customer.

Feedback Integration: Gather technical feedback, feature gaps, and product limitations from engineering stakeholders to advocate for and collaborate with internal product and R&D teams.

Technical Upsell Engineering: Analyze data ingestion and infrastructure usage to engineer custom product/feature recommendations tailored to the customer's specific technical scale with a focus on agentic workflows.

As a Pre-Sales Engineer for SOC Transformation you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform. You will play a key role in defining technical solutions that secure a customers key business imperatives.
You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, XSOAR, and Incident Response that establish Palo Alto Networks as a customers cybersecurity partner of choice. Additionally, lead CloudSec Transformation with expertise in Posture Management, Cloud Detection & Response, AppSec, and other key areas, ultimately establishing Palo Alto Networks as the cybersecurity partner of choice.
Your Impact
Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area
Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
Lead and support customer demonstrations that showcase our unique value proposition
Scope and Lead Proof of Value (PoV) projects for prospective customers based on best practices to ensure technical win in your assigned opportunities
Drive high technical validation and PoV win rates within your assigned specialization area
Architect solutions that will help our customers strengthen and simplify their security posture
Accelerate technical validation of proposed solutions within your specialization
Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions
Help our customers build and develop further their services around Cortex solutions
Lead conversations about industry trends and emerging changes to the security landscape
Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
Assist account solutions consultants to respond effectively to RFIs/RFPs while serving as the main technical point of contact for Cortex
Position Palo Alto Networks or Partner-delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions.

Were looking for a Partner Solutions Engineer  to join us and spread our power. In this role, you will be part of the sales team responsible for supporting our Global Channel Resellers/Partners. You will work closely with partner account teams and our strategic partners to develop and execute joint technical strategies and solutions.
WHAT YOULL DO
Partner with sales teams and channel partners to deliver and scale technical solutions that drive customer success and business growth.
Deliver world-class demonstrations, technical training, and presentations to our partners, including whiteboard sessions, product demonstrations, workshops, and proof of value engagements.
Invest time in learning new product features, industry-related developments, and broadening your overall technical skill set.
Represent us in technical forums, such as trade shows, technical meetups, and industry events.
Help our customers and prospective customers plan in depth test plans for showing the value of the platform in their environment.

Were looking for a Principal Solutions Engineer  to join us and spread our power. As a Principal Solutions Engineer you will be acting as the technical authority for the platform, specializing deeply in our Outpost. Working across cloud infrastructure, Kubernetes, and customer success, you will drive business and technical value for prospects and customers.
WHAT YOULL DO
Serve as the go to technical resource for sales and solutions engineering on our Platform architecture questions, messaging, and presentations.
Own Outpost investigations end to end, diving into IAM misconfigurations, networking failures, provisioning breakdowns, and scan degradation across customer environments.
Root cause and triage issues across multiple cloud environments, including AWS, Azure, GCP, OCI, and Alibaba.
Partner with engineering to collaborate on escalations and reproduce issues.
Clearly distinguish between our bugs, customer misconfigurations, and cloud-provider behavior, and translate these technical gaps for both customers and engineering.
Provide technical and business-relevant feedback into Product Management based on field engagements to continuously improve our position and value messaging.
Enable the broader support and field teams by building and maintaining investigation runbooks, internal knowledge base content, and onboarding materials. Lead regular thought leadership sessions to share insights derived from customer engagements.
Collaborate with sales teams on strategic opportunities to demonstrate the platform's technical and business value. Assist SEs and prospects during the POV process with advanced use cases, installation, deployment, and troubleshooting.
Work closely with our CTO, Field CTO, Customer Success, Product Management, and R&D organizations to maintain alignment and ensure coordinated efforts across the sales process.
Willingness to undergo security clearance.

As a Pre-Sales Engineer for SOC Transformation you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform. You will play a key role in defining technical solutions that secure a customers key business imperatives.
You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, XSOAR, and Incident Response that establish our company as a customers cybersecurity partner of choice. Additionally, lead CloudSec Transformation with expertise in Posture Management, Cloud Detection & Response, AppSec, and other key areas, ultimately establishing our company as the cybersecurity partner of choice.
Your Impact
Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area
Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
Lead and support customer demonstrations that showcase our unique value proposition
Scope and Lead Proof of Value (PoV) projects for prospective customers based on best practices to ensure technical win in your assigned opportunities
Drive high technical validation and PoV win rates within your assigned specialization area
Architect solutions that will help our customers strengthen and simplify their security posture
Accelerate technical validation of proposed solutions within your specialization
Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of our company Solutions
Help our customers build and develop further their services around Cortex solutions
Lead conversations about industry trends and emerging changes to the security landscape
Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
Assist account solutions consultants to respond effectively to RFIs/RFPs while serving as the main technical point of contact for Cortex
Position our company or Partner-delivered services as appropriate to ensure proper implementation and value realization of our company solutions.