We are looking for someone who combines strong technical expertise with operational ownership and excellent service orientation. The ideal candidate has experience managing IT infrastructure, networking, endpoint management, SaaS administration, and vendor coordination in a fast-paced environment.
This role will serve as the primary owner of internal IT operations and partner closely with Security, HR, Facilities, external vendors, and our counterparts at Element, our parent company, to ensure alignment across shared systems, infrastructure, and IT initiatives.

We are looking for an IT Engineer to play a key role in building and scaling internal infrastructure and employee experience. Youll take ownership of critical IT operations - from delivering a flawless onboarding experience and managing our Mac-heavy environment, to driving strategic security projects like Zero Trust, SAML, and MDM implementations. Youll collaborate closely with DevOps, HR, and the broader IT team, implementing corporate best practices and robust protocols to ensure our fast-growing team has the seamless, secure, and productive environment they need to succeed.

Responsibilities:

Design and manage integrations between core business systems and the company's Identity Provider (IDP), ensuring secure and seamless authentication and access.
Build and maintain IT automation to streamline provisioning, repetitive tasks, and operational workflows.
Provide hands-on IT support and serve as an escalation point for complex technical issues across the organization.
Lead IT projects end to end - from scoping and planning through implementation and rollout.
Manage the full device lifecycle (deployment, configuration, and decommissioning) across Mac environments.
Administer and optimize MDM, identity, and endpoint management platforms.
Partner with HR, Security, and other teams on employee onboarding, offboarding, and access management.
Maintain comprehensive, up-to-date system documentation and standard operating procedures.
Evaluate and adopt new technologies and tools, including AI-based solutions, to improve IT efficiency and the employee experience.

We are looking for an experienced IT Support to join our IT team in Tel Aviv. In this role, you will help deliver a seamless technology experience across the organization while supporting and improving the systems, tools, and services that power our day-to-day operations.

This is a highly hands-on role that combines end-user support with ownership of endpoint management, SaaS administration, conference room technology, and IT operations. The ideal candidate is proactive, technically strong, and thrives in a fast-paced, high-growth environment.



What Youll Do

Provide technical support for hardware, software, endpoint, network, and SaaS-related issues across the organization.
Troubleshoot and support macOS and Windows devices, including provisioning, maintenance, upgrades, and lifecycle management.
manage endpoints using Jamf Pro, Intune, and other endpoint management solutions.
Support core SaaS platforms including Google Workspace, Slack, Zoom, Microsoft 365, and other business-critical applications.
Support identity and access management processes using Okta and related systems.
Maintain accurate asset inventory and ensure proper tracking of company hardware and software.
Support conference room technology, AV equipment, Zoom Rooms, and meeting spaces to ensure a seamless collaboration experience.
Collaborate with Security and IT teams to maintain endpoint compliance and support security initiatives.
Escalate complex technical issues when appropriate while maintaining ownership through resolution.
Work with external vendors and service providers to resolve technical issues and service disruptions.
Document processes, troubleshooting procedures, and internal knowledge base content.
Participate in IT projects and continuous improvement initiatives to enhance scalability, automation, and employee experience.

We're looking for an experienced IT Engineer to serve as the IT Manager's right hand, taking ownership of day-to-day IT infrastructure, security operations, and R&D tooling support. This role focuses on hands-on technical expertise with operational responsibility, ensuring the reliability, security, and efficiency of our IT environment.
Responsibilities:
Act as the IT Manager's right hand across infrastructure, security, and vendor management
Support R&D tooling (Jira, Confluence, Polarion, FlexLM) and serve as the primary contact for external vendors
Implement and maintain cybersecurity policies, tools, and controls
Support the annual ERP upgrade project and ongoing ERP operations
Contribute to IT ISO/automotive compliance and SOX controls
Design, deploy, and maintain IT infrastructure and systems, including identity (AD/Entra ID), endpoint management, and cloud services
Develop PowerShell/bash automation for recurring administrative and security tasks
Troubleshoot OS, hardware, and software issues across the organization
Analyze system data and produce reports/recommendations
Collaborate with logistics and other group stakeholders on IT needs
Deliver excellent, responsive support to internal users.

Were looking for a hands-on, service-minded IT Manager to support our growing global team. Youll be the go-to person for IT support, managing hardware and networks, onboarding new team members, and keeping our systems running smoothly.

This is a full-time role, and availability during U.S. working hours is required.

Reports To: CISO

In this role you will
Support system integrations and implementations.
Onboarding and onboarding employees: accounts, permissions, devices.
Purchase, configure, and maintain laptops and other hardware.
Manage network infrastructure (Wi-Fi, VPN, AV, access control).
Troubleshoot hardware, software, and connectivity issues.
Be the first point of contact for IT support requests (help desk) across the company.
Maintain accurate device and asset records (naming conventions, tagging, lifecycle status) across MDM and asset management platforms.
Manage endpoint security tooling (EDR), ensuring full fleet coverage.
Own projects end-to-end, including documentation and handoff.
Coordinate with external vendors on scheduling, cost, and delivery for hardware/infrastructure work.
Follow safe change-management practices for infrastructure and system changes.
Recognize urgent, work-blocking issues and respond with appropriate urgency (call, in-person, or async) based on impact.

In this position, you will have the autonomy to choose the best tools for the job, manage our corporate environment from the ground up, and have a direct impact on protecting the financial data of global enterprises while ensuring our team has the best technical tools to succeed.

What youll do
IT Operations & Employee Experience

Youll work closely with the CTO, engineering, and business teams, combining hands-on execution with real ownership and impact.
Manage corporate SaaS platforms, identity management (SSO), and Google Workspace.
Compliance & audits (SOC2, PCI)
Acting as the security point of contact for customers, auditors, and internal teams
Act as the primary technical point of contact for all employees, providing hands-on support and troubleshooting.
Deploy and operate endpoint security and management tools (EDR, MDM, DLP) across a distributed workforce.
Cloud & Infrastructure Security

Improve and maintain the security posture of our AWS/GCP-based cloud infrastructure.
Operate cloud security platforms, such as Upwind / Wiz / Oligo, or similar solutions to prioritize and remediate risks.
Design and enforce secure access controls and least-privilege IAM policies.
Investigate cloud security alerts and support incident response.
Application Security

Integrate security into the SDLC and CI/CD pipelines by automating SAST, SCA, and secret scanning.
Secure containerized workloads (Kubernetes / EKS) focusing on runtime protection and image hardening.
Provide guidelines and safeguards for AI-powered development processes and AI models within our SaaS platform.
Compliance & Security Culture

Support SOC2 and PCI DSS compliance initiatives and audit readiness.
Serve as the primary security focal point for external auditors.
Contribute to security awareness and best practices across the company, explaining the rationale behind security requirements.

We are looking for a hands-on IT administrator to take end-to-end ownership of corporate IT environment. You will be the single owner of our identity, endpoint,, working closely with the CISO to ensure our IT environment is secure, well-governed, and cost-efficient.
As a regulated fintech company, we hold ourselves to a high bar: every account, every application, and every license must have an owner, a purpose, and a secure configuration. You will be the person who makes that true - and keeps it true.
Responsibilities:
Own the administration of JumpCloud as our identity and device management platform, including SSO, MFA policies, device policies, directory hygiene, and integrations.
Administer and secure Google Workspace, Microsoft 365 and Claude Enterprise environments, including tenant configuration, security baselines, data sharing controls, and admin role governance.
Own the full user lifecycle: structured onboarding, role changes, and offboarding across all systems, ensuring timely deprovisioning and zero orphaned accounts.
Manage and support workstations, printers and office equipment. Administer Windows and Mac workstations and mobile devices, including MDM enrollment, patching, encryption, and endpoint hardening. Manage employee onboarding and offboarding logistics, equipment, and provide day-to-day technical support to end-users.

Required Director of IT Operations
As a Director of IT Operations you will be responsible for:
Lead the design, implementation, and continuous improvement of the company's IT infrastructure, internal systems, and business applications.
Drive AI initiatives across the organization by identifying opportunities, implementing AI-powered solutions, and automating business processes.
Lead complex cross-functional IT projects from planning through execution, ensuring alignment with business objectives and timely delivery.
Plan and execute infrastructure, cloud, and business systems migrations while minimizing operational impact.
Own the administration, monitoring, maintenance, and optimization of enterprise applications, cloud services, and corporate IT environments.
Define and implement IT standards, processes, KPIs, SLAs, and operational goals for the department.
Evaluate, implement, and integrate new technologies that improve efficiency, scalability, and user experience.
Collaborate closely with Engineering, Product, Finance, HR, and other business units to deliver technology solutions that support organizational growth.
Lead technical initiatives independently, taking full ownership from planning to execution with minimal supervision.
Manage vendors, software platforms, licensing, and strategic technology partnerships.

About us Founded in 2014, we are a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to todays fast-evolving hybrid work environment. we are considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, our company has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why youll love working at our company? we are a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. Youll work with some of the best people in the industry, who love what they do. Youll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a company employee, youll be presented with long term career opportunities, globally. Who is the ideal worker? Youre a team player. You take pride in what you do and have a mindset of Im all in when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to read the room and understand the professional environment youre in. About the position we are looking for a hands-on IT Specialist to join our global IT team. In this role you'll be the front line of IT support for our Tel Aviv HQ and local locations, while also supporting employees and infrastructure across our sites in Europe and the US. You'll own the day-to-day Employee Experience - from onboarding a new hire's first laptop to keeping our networks and meeting rooms running flawlessly, and working closely with the global team on infrastructure projects across multiple countries. This is a role for someone who enjoys both sides of IT: helping people directly, and getting hands-on with hardware, networks, and systems. The position is based in Tel Aviv. Support for our international locations is provided remotely. End-User Support & Service Desk
* Provide L1/L2 support for employees across macOS and Windows environments - hardware, software, connectivity, and access issues
* Own tickets end-to-end in Freshservice, meeting SLA targets and maintaining high response quality
* Support employees at global locations remotely, across time zones
* Build and maintain knowledge base articles, runbooks, and self-service documentation Employee Lifecycle (Onboarding & Offboarding)
* Execute onboarding and offboarding processes across HiBob, JumpCloud, Google Workspace, Slack, Freshservice, and Monday.com
* Provision, image, and enroll devices in MDM; manage accounts, groups, licenses, and permissions
* Ensure offboarding is complete, timely, and audit-ready - access revocation, device collection, data handover IT Infrastructure & Networking
* Install, configure, and maintain network infrastructure across sites using the Cisco Meraki platform - access points, switches, security appliances, VLANs, and structured cabling
* Monitor network health via the Meraki dashboard, troubleshoot connectivity issues, and coordinate with ISPs and vendors on installations and outages
* Participate in network upgrade projects across international locations (Wi-Fi refreshes, new site openings, hardware replacements)
* Manage IT asset inventory, procurement, and hardware lifecycle AV & Meeting Room Technology
* Install, configure, and support C

As a Regional IT Operations Manager, you will be responsible for the overall performance, reliability, and continuous improvement of data center IT operations within a dedicated region. You will provide strategic and operational leadership to multiple Data Center IT Managers, ensuring consistent service delivery, high availability of infrastructure, and alignment with business objectives.

This role requires a strong leader with hands-on experience in data center environments, capable of balancing day-to-day operational excellence with regional planning, standardization, and optimization of IT processes.

You will act as the key escalation point for regional IT operations, driving best practices, operational maturity, and cross-site collaboration.

Key Responsibilities
Lead, mentor, and manage Data Center IT Managers across the assigned region.

Establish clear goals, KPIs, and performance expectations aligned with global IT operations strategy.

Ensure consistent implementation of operational standards, procedures, and best practices across all regional data centers.

Act as the senior escalation point for critical incidents and operational risks within the region.

Oversee regional IT infrastructure operations, including servers, networking equipment, storage systems, and supporting hardware.

Ensure high availability, reliability, and performance of mission-critical systems, including GPU clusters and high-density environments.

Monitor operational health and capacity across sites, proactively addressing risks and bottlenecks.

Review major incidents and root cause analyses, driving corrective and preventive actions.

Govern regional change activities related to hardware installation, upgrades, decommissioning, and migrations.

Promote automation, standardization, and documentation across data center IT operations.

Collaborate with internal stakeholders, global IT teams, and external vendors or colocation partners.

Ensure compliance with contractual obligations and operational SLAs

Provide regular reporting on regional performance, risks, capacity, and improvement initiatives to senior management.

Ensure adherence to security, safety, and compliance requirements within data center environments.