דרושים » מחשבים ורשתות » IT Specialist

we are seeking an experienced IT Support Specialist to join our IT support team. In this role, you will be responsible for providing first-line support to our companys employees by managing user accounts and access, troubleshooting hardware and software issues, and handling our employees' onboarding and offboarding.
Responsibilities:
Provide first-line technical support to our companys employees across all global offices, ensuring fast, professional, and customer-oriented service.
Lead and execute IT processes for employee onboarding and offboarding, including systems provisioning, access governance, device setup, and security compliance.
Provide AV support for the company auditorium and conference rooms, including management and troubleshooting of Zoom Rooms, Polycom systems, and other video-conferencing technologies
Troubleshoot and resolve hardware, software, and network-related issues on both Windows and (mostly) macOS environments.
Manage IT requests and incidents related to cloud services and enterprise applications, including Microsoft 365, Slack, Zoom, and additional SaaS platforms used internally.
Administer and monitor cloud-based infrastructure components, including Azure AD, Intune, Kandji, as part of the companys internal IT ecosystem.
Collaborate closely with the Systems and Security teams to identify, escalate, and resolve complex technical issues, as well as improve IT workflows and automation.

We are looking for an experienced and service-oriented Head of IT to build and lead our IT strategy. In this role, you will own the companys internal infrastructure, security standards, and IT operations, ensuring our employees have the best technological environment to succeed. You will lead a team while staying hands-on, managing everything from SaaS applications to hardware procurement and network security.
Responsibilities (What you will do):
Leadership & Strategy: Lead, mentor, and grow a team of 5 IT professionals . Build the annual IT roadmap and manage the departments budget and procurement.
IT Operations: Oversee day-to-day IT support (Helpdesk), onboarding/offboarding processes, and asset management (hardware & software) across global sites.
Infrastructure & SaaS: Manage and optimize our core systems: Google Workspace, AWS, Azure, Okta, Slack, and other enterprise tools.
Security & Compliance: Partner with the Security team to enforce InfoSec policies, manage access controls (IdP/SSO), and support compliance audits (SOC2, ISO).
Network & Systems: Manage end-to-end office networking (Firewalls, WiFi, VPNs).
Projects: Lead cross-organization IT projects such as office relocations, system migrations, and AI automation implementation.

In this role, you will own and lead all Information Systems and IT operations in a fast-growing global company. You will be responsible for managing end-to-end IT processes, including equipment procurement, infrastructure planning and implementation, security governance, and ensuring reliable, scalable systems across the organization.

This is a key role within the company, requiring a proactive, Hands -On leader who can drive efficiency, support business growth, and provide a seamless technology experience for our teams

Responsibilities - what you will be doing:
Build, scale, and manage the companys IT infrastructure and operations.
Own and optimize all company Information Systems and internal platforms.
Define IT processes, SLAs, and operational standards to ensure reliable service.
Lead the companys security posture, including policies, tools, and procedures.
Design and maintain Business Continuity and Disaster Recovery strategies.
Ensure compliance with relevant security and regulatory frameworks.
Manage identity, endpoint, and access management systems.
Improve operational efficiency through automation and system integrations.
Optimize internal SaaS platforms and business applications.
Manage IT vendors, procurement, and budget planning.
Maintain organized documentation and structured IT processes.
Support a global workforce by improving employee technology experience.

We are seeking an experienced IT Director to lead the companys global IT operations and infrastructure services across multiple locations. This role will oversee the IT support and systems teams and ensure the reliability, scalability, and security of the organizations technology environment across our sites in Israel and Manhattan.

The IT Director will be responsible for managing daily IT operations, service delivery, infrastructure platforms, and vendor relationships while working closely with Cyber Security, DevOps, and Business Applications teams.
What you will do?
Lead and manage global IT operations across the companys sites in Israel and Manhattan.
Manage the IT support (Helpdesk) and infrastructure teams to ensure high-quality service delivery and operational excellence.
Oversee the performance, availability, and security of corporate IT systems, cloud services, and network infrastructure.
Define and monitor SLAs and operational KPIs to ensure consistent and reliable IT services across locations.
Drive continuous improvement of IT processes including onboarding, offboarding, asset management, and incident management.
Act as the primary escalation point for complex or critical IT operational issues.
Collaborate closely with Cyber Security, DevOps, and Business Applications teams to ensure secure and efficient technology services.
Manage IT vendors, service providers, and procurement processes.
Plan and manage IT operational budgets and cost optimization initiatives.
Mentor and develop IT team members while fostering a strong service-oriented culture.

We are seeking an experienced IT Director to lead the companys global IT operations and infrastructure services across multiple locations. This role will oversee the IT support and systems teams and ensure the reliability, scalability, and security of the organizations technology environment across our sites in Israel and Manhattan.
The IT Director will be responsible for managing daily IT operations, service delivery, infrastructure platforms, and vendor relationships while working closely with Cyber Security, DevOps, and Business Applications teams.
What you will do?
Lead and manage global IT operations across the companys sites in Israel and Manhattan.
Manage the IT support (Helpdesk) and infrastructure teams to ensure high-quality service delivery and operational excellence.
Oversee the performance, availability, and security of corporate IT systems, cloud services, and network infrastructure.
Define and monitor SLAs and operational KPIs to ensure consistent and reliable IT services across locations.
Drive continuous improvement of IT processes including onboarding, offboarding, asset management, and incident management.
Act as the primary escalation point for complex or critical IT operational issues.
Collaborate closely with Cyber Security, DevOps, and Business Applications teams to ensure secure and efficient technology services.
Manage IT vendors, service providers, and procurement processes.
Plan and manage IT operational budgets and cost optimization initiatives.
Mentor and develop IT team members while fostering a strong service-oriented culture.

In this position, you will have the autonomy to choose the best tools for the job, manage our corporate environment from the ground up, and have a direct impact on protecting the financial data of global enterprises while ensuring our team has the best technical tools to succeed.
What youll do
IT Operations & Employee Experience
Youll work closely with the CTO, engineering, and business teams, combining hands-on execution with real ownership and impact.
Manage corporate SaaS platforms, identity management (SSO), and Google Workspace.
Compliance & audits (SOC2, PCI)
Acting as the security point of contact for customers, auditors, and internal teams
Act as the primary technical point of contact for all employees, providing hands-on support and troubleshooting.
Deploy and operate endpoint security and management tools (EDR, MDM, DLP) across a distributed workforce.
Cloud & Infrastructure Security
Improve and maintain the security posture of our AWS/GCP-based cloud infrastructure.
Operate cloud security platforms, such as Upwind / Wiz / Oligo, or similar solutions to prioritize and remediate risks.
Design and enforce secure access controls and least-privilege IAM policies.
Investigate cloud security alerts and support incident response.
Application Security
Integrate security into the SDLC and CI/CD pipelines by automating SAST, SCA, and secret scanning.
Secure containerized workloads (Kubernetes / EKS) focusing on runtime protection and image hardening.
Provide guidelines and safeguards for AI-powered development processes and AI models within our SaaS platform.
Compliance & Security Culture
Support SOC2 and PCI DSS compliance initiatives and audit readiness.
Serve as the primary security focal point for external auditors.
Contribute to security awareness and best practices across the company, explaining the rationale behind security requirements.

Key Responsibilities:

Act as the primary point of contact for all IT and Information Security-related issues.
Manage the end-to-end employee lifecycle from an IT perspective, including account setup, permissions, equipment provisioning, and secure offboarding.
Manage IT demand and business budgets, coordinating system upgrades and implementing new technologies across all local and remote sites.
Maintain and operate internal IT systems and cloud services such as identity management, device management, and infrastructure platforms.
Oversee vendor relationships, including the evaluation, procurement, and implementation of IT and security solutions.
Create and maintain clear documentation for systems, configurations, and troubleshooting procedures.
Manage IT demand and business budgets, coordinating system upgrades and implementing new technologies across all local and remote sites.
Lead ongoing IT projects focused on improving internal tools, automation, and overall user experience.

We are looking for a hands-on IT Helpdesk Specialist to join our IT Infrastructure team. You and other Helpdesk team members will be the first point of contact for end-user support, resolving hardware and software issues, managing user accounts, and supporting endpoint deployments. The role is primarily based at our Tel Aviv headquarters and includes remote support for users in the US, Mexico, Asia, Jerusalem, and Beer Sheva.
Location: This is a full-time position based at our headquarters in Ramat Hachayal, Tel Aviv.
Responsibilities:
Provide Tier 1-2 technical support for ~1,200 corporate endpoints (Windows 10/11, Servers 2016-2022, laptops and desktops)
Manage user accounts, groups, and permissions in Active Directory
Support Microsoft 365 applications: Outlook, Teams, OneDrive, SharePoint, and related services
Assist with device enrollment, configuration, and troubleshooting via Microsoft Intune
Handle VPN client support (FortiGate) and basic network connectivity troubleshooting
Set up and configure workstations for new employees (onboarding)
Log, track, and resolve support tickets in the helpdesk ticketing system
Escalate complex issues to senior IT team members as appropriate
Support peripheral devices: printers, monitors, docking stations, mobile devices
Ability to plan, execute, and deliver IT projects alongside day-to-day support activities.

Artlist is a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io We’re looking for a talented Global IT Manager to join our R&D team, someone with the passion to learn every day and tackle new challenges while using cutting-edge technologies.

This is a dual-track role combining a forward-looking mandate to identify, implement, and maintain AI tools that improve how we work, with day-to-day IT management. You'll be the internal point of contact for all things technology, and a key partner to leadership on compliance initiatives.
Responsibilities
Gen-AI & Intelligent Tools
This is where you'll make your biggest impact. we are actively embedding AI into how we operate internally, and this person will be the engine behind that transformation. You won't just support tools, you'll shape the way the company works.
Scout and evaluate the latest generative AI tools (LLMs, agents, workflow automation, AI-assisted ops) and build a clear view of what's worth adopting
Own the end-to-end rollout of AI tools, from business case and procurement through integration, employee enablement, and change management
Design AI-powered workflows that eliminate manual work and unlock capacity across teams (automated reporting, intelligent document handling, AI-assisted customer interactions, and more)
Build internal expertise by running hands-on sessions, creating guides, and helping colleagues get real value out of the tools
Monitor adoption, performance, and ROI of deployed AI tools, and iterate continuously
Stay on the front edge of the gen-AI landscape, new model releases, emerging agent frameworks, evolving enterprise use cases, and translate what's relevant into action at our company
IT Management
Own and manage our company's internal IT infrastructure, including hardware, software, user access, and helpdesk support
Onboard and offboard employees, provisioning accounts, devices, and access permissions
Manage SaaS tools and vendor relationships, ensuring licenses, renewals, and integrations are up to date
Maintain IT documentation, asset registers, and internal knowledge bases
Security & Compliance
Maintain ISO certification requirements by tracking audit schedules, required documentation, coordinating departmental evidence collection, and filing certificates and reports centrally
Drive SOC 2 audit readiness by maintaining the evidence library (access reviews, training records, change management logs), tracking all controls and their status, and scheduling and supporting auditor visits
Vet new suppliers before engagement by collecting security documentation, ensuring NDAs are signed, and keeping the vendor register up to date.