דרושים » הנדסה » Senior Technical Support Engineer, Network

We are seeking a Networking Software Engineer to join our RDMA Transport Software team, driving the development of next-generation RDMA solutions for AI, cloud, HPC, and storage. You will research and develop innovative transport algorithms that push the limits of performance and scalability. You will work in a fast-paced, collaborative environment alongside talented engineers from around the world, supporting the data needs of the worlds largest enterprises

What you'll be doing:
Take part in research, design, and development of advanced RDMA transport mechanisms and algorithms, enhancing performance, reliability, and scalability.
Collaborate closely with hardware engineers, software developers, and system architects to align on project objectives and requirements.
Keep up with industry trends and emerging technologies, integrating new ideas and innovations into the development process

We are looking for a Software Engineer to join NSV tools (Network Solutions Validation) group. As a team member, you will be part of a development effort of high-performing software automation systems for our Data Center environments. You will interact with NIC, OS, Switch, HCA, CPU and GPU compute as well as architects, network engineers, and developers. We drive the data growth of the worlds biggest companies. With talented engineers around the globe, the work environment is dynamic, meaningful, and fast-paced. Are you ready for the challenge?



What youll be doing:
Design and develop an automation platform used to provision, configure, and monitor HPC data centers.
Implement scalable, reliable, and maintainable services that enhance cluster visibility and improve operational efficiency.
Collaborate closely with internal and external stakeholders to understand requirements and deliver robust full-cycle solutions.
Improve stability and performance across the provisioning pipeline through architectural enhancements and code optimizations.
Troubleshoot issues in distributed environments and contribute to system observability and reliability improvements.
Work cross-functionally with architects, DevOps engineers, product managers and stakeholders to ensure high-quality releases.
Participate in code reviews, technical design discussions, and continuous improvement activities within the team.

We are transforming the world of networking for massively scaled AI factories through Spectrum-X: Our Ethernet Networking solution. We need automation engineers with strong coding skills to join our Spectrum-X team and create the products that will drive the next phase of AI growth. Aa a Software Engineer you will ensure that the solution's software features are developed, tested and delivered to meet the high standards of our customers. Do you want to help create the most exciting solutions in the world of networking today? If so, read on.

What you'll be doing:

Participating in an international team of software engineers working on products for testing our ethernet networking products.

Designing and implementing robust, maintainable, and efficient automation test suites for end-to-end testing of AI ethernet networks.

Engaging directly with our customers to ensure we are aligned on their networking requirements and solve their problems.

Debugging and diagnosing complex networking problems.

Youll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. Join our team as a Senior Power and Performance Architect - Networking, influencing the future of our network systems.

What you'll be doing:
Develop, model, and validate groundbreaking power and performance optimization techniques for network fabrics, components (NICs, Switches), and systems. Collaborate closely with cross-functional teams including silicon design, system architects, software/firmware engineers, performance analysts, thermal engineers, and AI researchers to ensure end-to-end power and performance optimization. You will determine strategies that successfully implement flawless performance and power efficiency in our ambitious projects!

We are actively seeking an outstanding Software Director to lead our Spectrum Ethernet Switch/SmartSwitch SONiC Group. As part of this team, candidates will engage with SONiC, a collaborative open-source initiative spearheaded by CSPS and numerous vendors, which enables a single network operating system to operate seamlessly across diverse ASICs and platforms. Notably, we have been a major contributor to SONiC since its inception, and our technology is already powering Ethernet Switches, DPUs, and soon BMCs, making SONiC an integral component in RDMA and AI datacenter environments.

What you'll be doing:

As Software Director, candidates will oversee the design, development, and optimization of networking protocols for switching, routing, analytics, telemetry, and more.

They will manage global teams composed of both junior engineers seeking mentorship and seasoned embedded software experts who provide leadership within and beyond the group.

Collaboration will be key, as the role involves working closely with various design and verification teams, architects, product marketing professionals, and both internal and external customers to ensure end-to-end project success.

The Customer Engineer serves as the technical bridge between Koi engineering and our company's customer-facing teams, enabling Domain Consultants and support teams to successfully run POVs, deploy Koi, and support customers at Job Description
We are looking for a highly technical and customer-focused Customer Engineer to join the Koi team. This role operates at the intersection of engineering, support, and pre-sales solutions, and is critical to scaling Koi across our company.
As a Customer Engineer, you will sit closely with the Koi engineering team and develop deep expertise in Koi's architecture, capabilities, and roadmap. You will enable Domain Consultants (DCs) to effectively run Proof of Value (POV) engagements, and empower support teams to deliver high-quality service to customers using Koi. In this role, Customer Engineers translate live customer issues into actionable engineering fixes, taking full ownership of the bug-resolution lifecycle and the safe deployment of updates directly to customers.
Key Responsibilities
Act as a technical bridge between Koi engineering and our company customer-facing teams
Own the end-to-end resolution of technical issues, from diagnosing complex bugs to managing their seamless deployment to customer environments.
Develop deep expertise in Koi's product, architecture, and internal systems
Enable Domain Consultants (DCs) to successfully run POVs, including deployment, troubleshooting, and demonstrating value to customers
Support our company support teams in diagnosing and resolving customer issues
Build internal tools and systems that allow DCs and support teams to answer questions and perform initial triage independently
Improve scalability by reducing dependency on engineering for routine support and POV-related issues
Own or lead triage of the most complex and high-impact customer issues
Partner with engineering to identify root causes and drive long-term fixes
Identify recurring friction points in POVs and customer deployments, and work to eliminate them
Contribute to internal documentation, troubleshooting guides, and playbooks
Impact:
Provide the team with seamless technical resolutions to unblock customer issues
Increase success rate and quality of POVs led by Domain Consultants
Improve customer onboarding and time-to-value for Koi
Reduce escalation load on engineering teams
Improve overall customer experience and product reliability.

we are looking for a passionate and detail-oriented Product Owner & Engineer to join our team. In this role, you will collaborate closely with development teams to define new features, contribute to functional requirement documentation (FRD), and ensure seamless UX design and implementation.
A core part of this role is maintaining close alignment with customers. You will actively engage with customers, gather feedback, understand real-world use cases, and translate their needs into clear product requirements. You will work closely with Support and QA to ensure our testing strategy and supportability reflect actual customer environments and workflows.
Beyond core development, you will assist in critical escalations, manage complex or high-visibility installations, and develop tools that enhance the overall user experience. You will leverage telemetry data, production insights, and direct customer feedback to continuously refine and improve our products, ensuring they deliver measurable value in real-world deployments.
Key Responsibilities
Collaborate closely with Product and Engineering teams to define, refine, and prioritize features that directly address real customer needs and business impact.
Translate customer requirements and field insights into clear, structured Functional Requirement Documents (FRDs), while actively contributing to UX discussions to ensure intuitive and seamless user experiences.
Work closely with QA and Support to align testing strategies and troubleshooting workflows with real-world customer environments, ensuring reliability, operability, and supportability at scale.
Serve as a technical and product focal point during critical customer escalations and high-visibility deployments, ensuring timely resolution and long-term improvements
Develop tools and scripts to enhance user experience and operational efficiency.
Leverage telemetry, usage analytics, and direct customer feedback to drive data-informed decisions and continuously improve product performance and adoption.
Proactively identify risks, gaps, and cross-team dependencies, removing roadblocks to ensure successful delivery and measurable customer outcomes.

We are looking for a Senior Software Engineer to join the SDK Verification team. The SDK enables developers to rapidly create applications and services on top of our BlueField data processing units (DPUs), leveraging industry-standard APIs. With DOCA, developers can deliver breakthrough networking, security, and storage performance by harnessing the power of our DPUs.

What you'll be doing:
Support DevOps initiatives by developing and maintaining CI/CD pipelines to automate build and deployment processes, and by improving monitoring and observability across services.
Contribute to maintaining both physical and cloud-based infrastructure, including troubleshooting and resolving hardware and system-level issues.
Debug and analyze complex system-level issues to identify root causes and drive timely resolution.
Contribute to the development of verification infrastructure, tackling complex technical challenges to enhance coverage, scalability, and robustness of our services.
Engage in the full software development lifecycle of verification components, from design and architecture through implementation and validation.
Develop automation to simulate real-world environments and design tests to validate the functionality and performance of the platform.

We're looking for a Senior AI Infrastructure Engineer to join a group that specializes in Security and Networking, and specifically ML/AI, MLOps, and agentic AI development. As a Senior AI Infrastructure Engineer, youll build and maintain the infrastructure, tools and processes necessary to support the AI lifecycle in a production environment. You will collaborate closely with data scientists, software engineers, and security architects to ensure smooth development, deployment, evaluation, and optimization of AI pipelines, models, and agents. This role requires a balance of high-level engineering rigor and a collaborative spirit; youll be a technical anchor and a supportive peer for teams across the organization.



What youll be doing:

Architecting, developing and optimizing scalable infrastructure for deploying security and networking AI models and agents in production.

Managing ML/agentic workflows to ensure performance, high availability, resource efficiency, and cost-effectiveness.

Designing and implementing pipelines and frameworks for AI training, inference, and experimentation.

Partnering with data scientists and security architects to operationalize AI agents, including packaging and integration with existing systems. This includes contributing to and reviewing code, design documents, and test plans.

Partnering with DevOps teams to integrate pipelines and workflows into CI/CD processes, ensuring reliable deployments and rollbacks.

Building proactive monitoring systems to identify issues in quality and infrastructure before they impact production.

Implementing access controls, authentication mechanisms, and encryption standards to keep our AI models and data secure.

Documenting guidelines and leading knowledge-sharing sessions to elevate the teams collective development expertise.

Our Interconnect Networking Product Engineering team is looking for an excellent hardware engineer with strong coding, analysis, and debugging skills. This role requires a deep understanding of both hardware and software to develop robust test capabilities and processes. You will drive efficient integration and provide engineering support for production testing of cutting-edge product technology. You will help ensure reliable, efficient production tests with high coverage and strong outgoing product quality.

What youll be doing:

Characterize and develop test processes of advanced interconnect products.

Play a key role in the development and bring-up of advanced hardware test solutions supporting next-generation interconnect products.

Develop embedded software capabilities packages to support various of advanced power components and Digital\ Analog ICs

Cooperate with multidisciplinary design and analysis teams for bring up, performance optimization and seamless production integration.

Lead test solution innovations to reduce test time, costs and improve overall product quality.

Develop software solutions to find, debug, and resolve problems in the production and bring-up processes.

Collaborate with overseas manufacturing and mass-production teams to improve yield, test coverage, and capacity, and to resolve production issues.

Lead advanced studies of product behavior under a wide range of system and environmental conditions.