דרושים » תוכנה » Salesforce Business Analyst

Were looking for an experienced Salesforce Business Analyst with strong technical expertise to join our team. As a Salesforce subject matter expert, youll be responsible for delivering scalable, high-quality Salesforce solutions, optimizing workflows, and enabling business teams through reliable system execution.
Working closely with Product Managers, business stakeholders, and other technology teams, youll focus on translating business requirements into robust Salesforce implementations and own E2E solution delivery.
If you thrive in a fast-paced environment and enjoy solving business challenges through technology, this role is for you.
Job responsibilities
Design and build scalable Salesforce solutions in collaboration with Product Managers, Business Operations, and global stakeholders.
Own end-to-end functional delivery, including technical solution design, configuration, implementation, testing, training, and ongoing optimization.
Provide global application support for business stakeholders and end users, ensuring stability, usability, and timely issue resolution.
Identify and implement system enhancements based on defined business needs and Salesforce technical capabilities.
Lead the delivery and maintenance of integrations between Salesforce and third-party tools, working with external vendors to ensure reliable and scalable functionality.

we are looking for a Salesforce System Analyst.
The Salesforce System Analyst would perform a key position in our Commercial Applications team, responsible for gathering business requirements and implementing those within Sales Cloud, Service Cloud and Apttus CPQ. Were looking for a Self-driven, proactive, and comfortable working independently across distributed time zones individual. Working side by side with Global Process Owners, Product Owners, Scrum Masters and ERP SAP experts in a position that brings our users to have a simple, automated and scalable experience.
Key Responsibilities:
Lead requirements gathering, analysis & solution design, development oversight, and demos for enhancements and transformational initiatives.
Drive high-quality execution across the full SDLC, ensuring readiness for development, CI/CD, SQA, UAT, and deployment.
Operate within a Scrum‑oriented environment, actively participating in Agile ceremonies and maintaining your Jira progress with ownership and transparency to support a healthy, well-prioritized backlog.
Approach business and technical challenges holistically, offering scalable and elegant solutions.
Collaborate closely with project managers, developers, and SQA teams to ensure high-quality, on-time delivery.
Apply practical prompt engineering and scripting skills to optimize workflows and enable intelligent automation.
Integrate APIs and third‑party tools into a robust Salesforce solution.

We are looking for a Salesforce Business Analyst to join our growing Information Systems team to help develop and maintain our Salesforce application.
The ideal candidate will be as passionate about business processes as they are about building them. As a Business Analyst, you will interface with businesses to ensure timely and effective delivery of Salesforce solutions for the business requirements.
This is a temporary role for at least 6 months (maternity leave replacement) and entails collaboration with executive leaders to identify, define, and implement changes and enhancements to meet business requirements in a dynamic, high-growth environment.
If you're keen on improving the lives of your co-workers, constantly learning new processes and building tools for them - this is the job for you!
What will you actually be doing?
Lead projects end-to-end: full definition and design, development, training & communicating to stakeholders.
Document, design and test system implementations and launch support of solutions using Salesforce best practices.
Provide tactical support for any issues and bugs that are reported on the Salesforce platform.
Build systems, integrate third-party tools, migrate data, train employees, and provide ongoing support to our internal Sales, Marketing and Services organization users.
Manage change communication and coordinate end-user training for system implementations.
Build and deliver solutions using point and click, code, 3rd party tools and APIs.
Create clear, concise and complete functional specifications & think through problems to make actionable recommendations.

End-to-End Delivery: Lead complex Information Systems projects from end to end, including all lifecycle stages (initiation, planning, execution, monitoring, and closure/maintenance).
Problem Solving: Find creative and effective solutions for complex technical and business challenges.
system Implementation & Configuration: Manage and implement salesforce configuration tasks, including validation rules, approval processes, workflows, and flows.
Global Support & Enhancement: Work closely with international teams to provide system support, training, gather feedback, and implement system enhancements.
Reporting & Analytics: Create rich, actionable analytic reports for various teams and management.

Required Senior Salesforce Systems Analyst
As a Senior Salesforce Systems Analyst, you will have the outstanding opportunity to be at the forefront of innovation, driving the next era of computing! Your role will be pivotal in implementing brand-new solutions that improve our sales operations and service management processes. Join us and be part of a team thats not just leading the industry but defining it. Your innovative solutions and strategic insights will help us continue to set the standard for excellence. Let's transform the future together!
What youll be doing:
You will play a crucial role in crafting and implementing Salesforce Service Cloud processes to elevate our service management and optimize sales operations. Your responsibilities will include:
Crafting and implementing Salesforce Service Cloud processes to improve our service management and sales operations.
Configuring and customizing Salesforce interfaces and Customer Communities based on business requirements.
Crafting integrations between Salesforce and other business systems to ensure seamless data flow.
Redesigning and improving existing operational processes as the organization evolves, bringing to bear AI-powered solutions to drive efficiency and scalability.
Leading the implementation of technology-based capabilities, including customer-facing and internal agents, to enhance user experience, automate workflows, and improve decision-making.
Finding opportunities to incorporate AI automations into service and RMA processes, improving response times, accuracy, and overall operational performance.
Owning systems roll-out and organizational change, including new process definition, training, launch, and adoption.
Understanding and translating business needs into requirements for solution development.
Crafting and maintaining detailed documentation, including process workflows and system diagrams.
Collaborating with business teams and development to deliver innovative solutions.

We are looking for a Salesforce Busines Analyst to join our growing Professional Services Team and to play a key role in designing solutions and translating complex business needs int efficient processes and technical plans. You will lead projects from scratch, manage all project documentation, and work closely with clients to resolve complex issues in a fast-paced environment.

Summary of Key Responsibilities
Understand customers needs, current workflows, and design implementation plan to address those needs.
Configure Salesforce platform in client environment as per Statement of Work and implementation plan.
Communicate the client's needs for the new implementation.
Work with client Success teams to successfully transition the account from the implementation period to the launch, training, post-launch, and adoption period.
Lead, define, and prioritize business functional requirements.
Set and manage deadlines with clients and internal team: assign responsibilities, monitor the progress of projects, create weekly client status.

We are looking for a junior Information System Analyst to join our excellent IS team. The Information System Analyst will assist users on their day-to-day tasks and provide solutions for Product Support, Sales, Marketing, operations and other departments. You will implement new features and capabilities on the Salesforce platform and its integrated tools, supporting end users, and addressing integration and process challenges to ensure efficient and effective business operations.
RESPONSIBILITIES:
Manage user accounts, roles/profiles, and permissions for supported applications. Troubleshoot automations and triggers
Create new fields, validation rules, flows, troubleshoot Integration errors, assist users in creating reports
Support users on their day-to-day tasks including troubleshooting, data fixes and cleanups, reports, dashboards
Implement configuration changes and system enhancements based on business requirements while following established development standards and best practices (e.g., creating/updating custom fields, Flows, email notifications, reports, and dashboards)
Develop meaningful relationships with key stakeholders within the Company (Sales, Customer Success, Marketing, Support).

We are seeking a highly skilled Business Analyst for our Order Management group with deep expertise in data analysis, visualization, and quantitative research-ideally within enterprise software environments.
The ideal candidate is a clear and confident communicator, capable of translating complex information into clear insights through analysis, visualization, and system design.
Bring a proactive mindset, strong cross-functional collaboration skills, and the ability to lead data-driven initiatives from concept to execution with minimal oversight.
How will you make an impact?
Design and implement Key Performance Indicators (KPIs) that effectively measure and align with the strategic objectives of Order Management
Design, build, and maintain dashboards, reports, and metrics to monitor group and business performance.
Ensure data integrity and validity across all platforms and systems.
Analyze complex datasets to identify trends, patterns, and actionable insights.
Collaborate with cross-functional teams (External vendors, Sales Ops, Finance) to define and support contract lifecycle management metrics.
Translating business requirements into system specifications and managing implementation from start to finish

The trivago innovation center is looking for a passionate and seasoned Senior Data Analyst to join our DATA team. In this role, you will take the analytical lead on our disruptive B2C product and play a key role in driving customer acquisition, marketing performance, and strategic business growth. The ideal candidate possesses strong analytical and commercial thinking, a deep understanding of large-scale data environments, and the ability to translate complex datasets into actionable business insights. You will partner closely with Data Science, Product, Marketing, and Business stakeholders to influence decision-making, optimize performance, and support scalable growth initiatives.

About the role:
How you’ll make an impact: Customer & Growth Analytics: Analyze customer acquisition funnels, campaign performance, and behavioral trends to identify growth opportunities and improve business performance. Strategic Decision Making: Partner with cross-functional stakeholders to provide actionable recommendations and support scalable, data-driven decision-making processes across the organization. Performance Optimization: Lead deep-dive analyses and A/B testing initiatives to optimize bidding strategies, channel efficiency, and marketing investments. Data Visualization & Reporting: Build and maintain dashboards, reports, and visualizations that deliver clear and impactful business insights to technical and non-technical stakeholders. Data Infrastructure Collaboration: Work closely with Data Science and Analytics teams on data modeling, tracking methodologies, and scalable analytics solutions. Business Impact: Translate complex analytical findings into measurable business outcomes while supporting the company’s performance and revenue goals.

About the Company:
About trivago Innovation Center (formerly Holisto) We’re part of trivago N.V. , a global B2C travel-tech company headquartered in D?sseldorf, Germany. At trivago Innovation Center, we harness the power of award-winning AI and machine learning technologies to make hotel bookings smarter, more affordable, and perfectly tailored to each traveler. Fueled by our passion for travel and technology, we’ve spent years researching, developing, and refining solutions that help millions of users save money every single time they book.

The Strategy & Business Analytics team is seeking a highly analytical, business-driven Business Analyst to play a key role in driving the companys growth and profitability. This role is central to analyzing, owning, and optimizing end-to-end business processes that directly impact the companys economic performance and P&L.
The Business Analyst will lead strategic and tactical initiatives across the organization, translating complex data into actionable insights and measurable business outcomes. This role requires strong ownership, independent execution, and close collaboration with cross-functional stakeholders.
Key Responsibilities:
Own and lead end-to-end analytical projects tied to core business processes, with direct impact on revenue growth, cost efficiency, and profitability.
Analyze business performance across products, channels, and customer segments, and translate insights into clear recommendations for strategic and tactical decision-making.
Build, maintain, and continuously improve reports, dashboards, and KPIs to support business monitoring and executive decision-making.
Partner with stakeholders across Strategy, Marketing, Product, Operations, and Finance to drive execution and ensure alignment with business objectives.
Conduct deep customer analysis, including segmentation, lifetime value, profitability, behavioral trends, and cohort analysis.
Work with large, complex datasets and develop scalable analytical tools to streamline processes and improve operational efficiency.
Deliver ad-hoc analyses under tight timelines to support fast-paced business decisions.
Ideal Candidate Profile:
A proactive, hands-on business analyst who takes full ownership of initiatives from problem definition through execution and measurable impact.
Strong commercial mindset with the ability to connect data insights to P&L drivers, growth levers, and profitability optimization.
Comfortable operating independently in a fast-growing, dynamic environment, while influencing stakeholders without formal authority.
Highly analytical, detail-oriented, and driven by turning data into clear actions and results.