דרושים » תוכנה » Senior Software Engineer ll - Platform & AI, Customer Experience

We are looking for a Senior Platform Engineer to join our engineering team. This is a hybrid role sitting at the intersection of backend software development and infrastructure engineering. You will own the design and delivery of platform capabilities - from backend services and APIs to the internal developer tooling, CI/CD systems, and Kubernetes-based infrastructure that power our engineering organization.

You will partner closely with software engineering teams, acting as both a builder and an enabler: shipping production-quality backend services while also raising the bar for developer experience, deployment reliability, and infrastructure scalability.

What You'll Be Doing

Design, build, and maintain production-grade backend services, APIs, and microservices.
Develop background workers, event-driven systems, and async processing pipelines.
Define and enforce backend architecture patterns - API design standards, service boundaries, data modeling, and error handling.
Collaborate with product and feature teams to deliver shared platform services (auth, notifications, integrations, etc.).
Integrate and operate AI agents within engineering workflows, using them as active development tools to accelerate delivery and improve code quality.
Contribute to the design and development of corporate AI-agent tooling - building the infrastructure, APIs, and platform abstractions that power our internal LLM-based tools.
Work closely with large language models (LLMs) - including prompt engineering, API integration, and building reliable pipelines around model inference.
Own and evolve our Kubernetes infrastructure, including Helm chart management, workload configuration, RBAC, and cluster operations.
Design and manage CI/CD pipeline templates shared across engineering teams - covering build, test, security scanning, and deployment stages.
Develop internal developer platform tooling that improves self-service capabilities and deployment velocity.
Drive observability best practices using tools like Datadog, OpenTelemetry, and Prometheus.

Were looking for a Senior Software Engineer to join the AZ Team in Tel Aviv - a group of passionate developers building the secure, scalable backbone of our Customer Experience (CX) Platform.
Our CX organization is one of the companys fastest-growing and most innovative groups, crafting a first-in-class digital experience for our customers and partners everywhere they connect with us. The CX Platform supports diverse business requirements using emerging technologies, including predictive and generative AI, to drive customer success and accelerate time to value.
Were at the epicenter of developing modern, cloud-native technologies that keep us agile and adaptable in a constantly evolving market. The AZ Team does it from A to Z - for developers, by developers. We own everything from user management, authentication, and authorization to the data consumption layer that enables developers to build securely and efficiently. Our mission is to deliver seamless, scalable, and developer-friendly foundations that make it easy to create, connect, and innovate - ensuring that every part of the platform, from login to data insights, just works.
Your Impact
As a key member of the AZ Team, youll play a pivotal role in shaping the foundations of our CX Platform - driving features and architectural decisions from concept to production-grade solutions. Youll design and build secure, scalable systems for user management, authentication, authorization, and data access that serve thousands of developers across.
You will:
Design, develop, and build platform-wide authentication and authorization services, creating a cohesive identity fabric that integrates seamlessly with multiple identity vendors and systems.
Lead the evolution of the data consumption layer, enabling governed, efficient, and context-aware access to data across the CX ecosystem.
Drive architectural decisions from concept to production, ensuring solutions are secure, scalable, and optimized for both developer experience and operational excellence.
Leverage AI and automation to enhance access control, anomaly detection, and developer productivity - turning complex platform insights into actionable intelligence.
Collaborate cross-functionally with product, data, and infrastructure teams to build interoperable solutions that power our next-generation developer platform.
Influence platform-wide engineering standards, promoting robust design, observability, and maintainability across services.
Champion developer experience, crafting APIs, SDKs, and tools that simplify integration and accelerate innovation.
Mentor and guide engineers, fostering a culture of technical depth, curiosity, and impact-driven innovation.

We are looking for a Senior Software Engineer to join a strong and dynamic AI Engineering team. We are the focal point for AI initiatives, striving to constantly bring innovation and leverage AI capabilities across all company teams and products.
Today, AI is central to how we operate, across the entire organization. It allows us to move fast and release features at a rapid pace, empowers non-technical to utilize AI tools for increased efficiency, and provides the backdrop for much of the innovation currently occurring in the company.
If this kind of working environment sounds exciting to you, if you understand that Engineering is about building the most effective and elegant solution within a given set of constraints - consider applying for this position.
Why should you join us?
This is a great opportunity to be at the cutting edge of the AI revolution, helping to shape and build the AI platform for the future. Together, well build infrastructure for autonomous and interactive agents, enact AI guardrails and evaluation frameworks to ensure performance and safety, and implement state-of-the-art
AI and Agentic patterns.
This role presents a unique opportunity to enter the AI domain. For those with some experience in AI infrastructure, it offers the chance to grow within a team that is evolving Forter from the AI experimentation phase to building and leveraging AI-powered products.
What you will be doing:
Design, build, and maintain reusable AI capabilities - including models, tools, APIs, and platforms that power both internal and customer-facing solutions.
Develop and maintain our internal MCP server that easily and securely exposes our vast data stores to AI agents.
Create and implement robust evaluation frameworks and AI guardrails to safeguard our value and ensure model reliability.
Establish deep expertise and sustainable AI engineering practices.
Promote AI readiness and track adoption across the company to build lasting impact.
Build and optimize RAG (Retrieval-Augmented Generation) systems.
Take full ownership of projects: from gathering requirements from non-technical internal users to development, deployment, and operation.
Act as a consultant and advocate for AI engineering, helping other teams leverage the platforms and tools you build.
Partner with teams across to accelerate AI adoption and productization efforts.

We are looking for a Senior Software Engineer to join our Decision Engineering team. The group is responsible for the real-time, low-latency infrastructure that powers our fraud decisions and external APIs.
Our systems process billions of requests every day, ensuring high availability, security, and performance at global scale.
In this role, youll work on core backend components such as our decision engine, ingestion and enrichment pipelines, schema management systems, and self-serve API platform. The software you build will power critical business decisions and directly serve some of the worlds largest merchants.
This is a high-impact, high-ownership position for an engineer who thrives on solving complex distributed systems challenges, cares deeply about production-grade quality, and wants to shape the foundation of our decisioning platform.
What you'll be doing:
Design, build, and scale backend systems that power our real-time decisioning and APIs.
Own projects end-to-end - from design and implementation to production rollout and monitoring.
Ensure systems are low-latency, fault-tolerant, and high-throughput across distributed environments.
Enhance observability, reliability, and developer experience through strong operational and tooling practices.
Collaborate with Product, analysts, data scientists, and infrastructure teams to drive innovation across our decision ecosystem.
Participate in technical discussions and customer interactions, providing expertise and clear communication when supporting enterprise integrations.

We're looking for a Senior Backend Engineer to help build the autonomous systems and internal platforms that power how operates at scale. You'll be embedded in our engineering org, working across the stack to design and ship tools that make our tech teams faster, smarter, and more effective. This is a role with real ownership - from the first line of requirements to production and beyond.
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Build and scale microservices in TypeScript using NestJS, contributing to products used by a growing global customer base
Design and implement internal tools and platforms tailored to the real needs of our engineering teams
Research, evaluate, and integrate third-party tools - making sure they land smoothly and actually stick
Partner with engineering, product, and operations teams to spot workflow inefficiencies and turn them into working solutions
Own projects end-to-end - from scoping and design through development, deployment, and iteration
Apply AI and LLM tooling within TypeScript-based frameworks to solve complex backend challenges in meaningful ways
Set the bar for code quality, performance, and scalability across your domain

We are looking for a Senior II Back-End Engineer to help build the systems at the heart of our Chargeback & Disputes Management product - one of our standout market offerings.
Chargebacks are meant to protect consumers, letting people reclaim funds for fraudulent charges or disputed purchases. But the same mechanism is routinely exploited by bad actors, draining revenue from the businesses behind the products people love. Our Disputes team fights back, building the technology that recovers that revenue and protects our customers' growth at scale.
This is a hands-on, high-impact role. You'll design and own resilient backend services that ingest chargeback data from dozens of payment providers, automate dispute submission, and keep it all accurate under heavy throughput. You'll work closely with product, partnerships, and engineers across the company to take complex problems from idea to production.
If you're driven by ownership, energized by hard technical problems, and want your work to have a direct, measurable impact, we'd love to hear from you.
What you'll be doing:
Develop a fully automated disputes orchestration platform to prevent, deflect, and recover chargebacks to reduce revenue loss. The system will support generating millions of dollars in yearly revenue, remove friction, and streamline obsolete operational processes.
Build and maintain a high-performing, scalable chargeback management system handling tens of thousands of requests daily, originating from various input sources and reporting at changing rates.
Design and build agentic workflows that translate requirements into user-friendly experiences, partnering closely with product management to turn needs into solutions that drive adoption and improve efficiency.

Required Senior Backend Developer
About the Role:
Were looking for people who are passionate about solving problems, dont shy away from leading features and projects, and are sharp and creative enough to find outside-the-box solutions to our wide range of product initiatives
What you'll do:
Design & Scale Core Pipelines: Architect, implement, and deploy our complex, highly-scalable data processing pipeline focused on analyzing massive amounts of data.
Tackle Diverse Data Challenges: Work hands-on with vast construction data-ranging from scheduling and BIM to video processing and 3D model analysis. Architect and integrate various Computer Vision and data processing algorithms into a robust, cloud-based production environment to generate unique insights.
Ensure Performance: Maintain a relentless focus on performance, reliability, and scalability as you process data from real-world construction sites globally.
Tech Stack Focus: Develop primarily using Python in a modern cloud infrastructure (AWS preferred).
Advanced AI Integration: "Skilled in pushing AI tools to the next level- moving from simple chat interfaces to building autonomous scripts, agents, or custom workflows that optimize system performance and reliability.
Ownership from 0 to 1: You will have real influence over our architecture and tooling. We want engineers who care about shaping what we build and how we build it, ensuring performance and observability are baked in from day one.

Were Hiring Senior Platform Engineer
About The Role:
As a Senior Platform Engineer, you will build the shared backend platform and AI enablement layer that every product team builds on top of, and you will be a key design partner across R&D - helping teams shape architectures for new AI-powered features, backend services, and agentic systems.
This is a force-multiplier role: instead of shipping one product feature, you raise the velocity and quality of every team. You will make key architectural decisions about how AI is integrated, how services communicate, and how engineers measure and improve what they ship - and you will coach and review designs across the org so we move fast without compromising on quality.
What You'll Do
Lead and partner on architecture and design across R&D - running design reviews, shaping technical proposals, and helping teams choose the right patterns for AI, backend, and data-driven systems
Design and build core backend platform services and SDKs (auth, eventing, feature flags, configuration, data access) that product teams compose into AI-powered features
Build the AI enablement layer: shared LLM gateways, prompt and agent frameworks, evaluation and tracing tooling, model routing, guardrails, and cost/latency controls - so every team can adopt LLMs and agents safely and consistently
Define and own platform processes that improve engineering velocity and quality: service templates, paved-road patterns, code review standards, release workflows, and golden-path documentation
Build the observability and quality story for AI features end-to-end: structured logging, metrics, distributed tracing, LLM-call instrumentation, prompt/response evaluations, and regression detection
Research, prototype, and lead the selective adoption of new AI tooling, agent frameworks, and backend technologies into the platform.

We're looking for a Senior Backend Engineer to join our Platform team in Tel Aviv. You'll build the infrastructure that powers our entire engineering organization, accelerating how our teams ship features that millions of customers rely on. This role is perfect for someone who loves solving complex distributed systems challenges and creating tools that make other developers' lives better.
We believe three things matter for every role : drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Build core platform services that support all development teams across web, mobile, and backend systems
Design and maintain robust APIs for distributed microservices architecture using TypeScript, with Rust experience as a major plus
Collaborate with staff engineers and tech leads to establish platform standards, patterns, and best practices across the engineering organization
Own service stability and communication between systems, implementing both synchronous and asynchronous patterns at scale
Drive developer efficiency initiatives by creating tools, frameworks, and infrastructure that eliminate friction for product teams
Work hands-on with AWS infrastructure including Kafka, RabbitMQ, EKS, SQS, Lambda, and infrastructure-as-code tools like Pulumi
Partner closely with DevOps teams to ensure seamless deployment, monitoring, and scaling of platform services

We're looking for a Senior Backend Engineer to help build the autonomous systems and internal platforms that power how operates at scale. You'll be embedded in our engineering org, working across the stack to design and ship tools that make our tech teams faster, smarter, and more effective. This is a role with real ownership - from the first line of requirements to production and beyond.
We believe three things matter for every role : drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll:
Build and scale microservices in TypeScript using NestJS, contributing to products used by a growing global customer base
Design and implement internal tools and platforms tailored to the real needs of our engineering teams
Research, evaluate, and integrate third-party tools - making sure they land smoothly and actually stick
Partner with engineering, product, and operations teams to spot workflow inefficiencies and turn them into working solutions
Own projects end-to-end - from scoping and design through development, deployment, and iteration
Apply AI and LLM tooling within TypeScript-based frameworks to solve complex backend challenges in meaningful ways
Set the bar for code quality, performance, and scalability across your domain