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Required Senior Backend Engineer - AI Framework (Python)
As a Senior Backend Engineer on our AI Framework team, you will build the foundational platform that enables the entire organization to design, evaluate, deploy, and operate AI agents at scale. This is a new, high-impact team responsible for creating the frameworks, tools, and guardrails that power our agentic ecosystem.
Youll work deeply in the agentic space, designing systems for orchestration, evaluation, observability, and safety. The platforms you build will be used by multiple teams across, making your impact immediate and company-wide.
Youll Own:
Agentic Framework Architecture: Designing and building our internal agentic framework, leveraging and integrating industry-standard tools such as LangChain, LangSmith, ADK, and similar ecosystems.
Evaluation and Quality Systems: Building evaluation frameworks and workflows for AI agents, including offline and online evaluations, quality metrics, regression detection, and experimentation infrastructure.
Observability, Monitoring, and Guardrails: Providing the organization with robust observability capabilities for AI agents, including tracing, logging, monitoring, cost tracking, and safety guardrails to ensure reliable and responsible usage.
Developer Enablement Platforms: Creating APIs, SDKs, and abstractions that enable product teams to easily build, test, and operate agents while adhering to platform standards.
Cross-Language Integrations: Designing integrations and tooling across Python and Java to enable seamless adoption of the AI framework within our broader backend ecosystem.
Agent Runtime and Execution Engine: Building the runtime responsible for orchestrating agent execution, managing tool calls, maintaining state and memory, and ensuring reliable execution across distributed systems.
Youll Solve:
Agent Lifecycle and Orchestration Complexity: Managing agent execution, tool usage, memory, workflows, and failure modes in production-grade systems.
AI System Reliability at Scale: Ensuring agents remain observable, debuggable, and safe as usage scales across teams and products.
Evaluation and Drift Challenges: Detecting quality regressions, model behavior changes, and unintended agent behaviors through robust evaluation and monitoring systems.
Platform Adoption Friction: Balancing flexibility with guardrails so teams can innovate quickly without compromising reliability, security, or cost controls.
Youll Impact:
Company-Wide AI Enablement: Empowering every engineering team to build agent-based solutions faster, with higher quality and confidence.
Foundational AI Infrastructure: Establishing the core frameworks, evaluations, and observability standards that all AI agents will rely on.
AI Safety and Quality Bar: Raising the bar for how AI systems are evaluated, monitored, and governed across the company.

We are seeking an Senior AI Engineer to design, build, and deploy AI-powered capabilities within our product.

This role focuses on integrating machine learning models and large language models (LLMs) into scalable software systems and delivering reliable AI-driven features to production.

The AI Engineer works at the intersection of software engineering, AI systems, and infrastructure. transforming AI technologies into practical applications.

Responsibilities:
Build applications powered by machine learning and large language models (LLMs).
Implement capabilities such as intelligent assistants, semantic search, automation, and recommendation systems.
Integrate AI functionality into backend services and product workflows.
Design and implement retrieval pipelines, embedding pipelines, and inference workflows.
Build Retrieval-Augmented Generation (RAG) systems and AI-driven services.
Create scalable AI architectures capable of handling production workloads.
Package and deploy AI models as production services.
Optimize inference performance, scalability, and latency.
Monitor AI services to ensure reliability and performance.
Develop backend services and APIs that expose AI capabilities.
Integrate AI systems with databases, internal services, and external APIs.
Contribute to system architecture and microservices design.
Implement logging, metrics, and observability for AI systems.
Track model performance and system reliability in production environments.
Work closely with product managers, engineers, and data scientists.

Required Senior AI Platform Engineer - Sovereign AI Engineering
The Dream Job
It starts with you - an engineer driven to build the agentic AI platform that turns LLMs into reliable, production-grade capabilities. You care about clean APIs, well-defined service boundaries, and systems that teams can build on with confidence. We are AI-first across the board - every team builds and operates agents. You'll architect and ship the platform that makes this possible: agent orchestration frameworks, LLM gateways, evaluation pipelines, tool-calling infrastructure, and retrieval systems. Without this platform, agents don't ship - you own the layer that turns AI research into Sovereign AI products, deployed across cloud and on-prem environments.
If you want to make a meaningful impact, join our mission and build the agentic AI platform that drives Sovereign AI products - this role is for you.
Responsibilities
Design and build agentic systems - single and multi-agent workflows with planning, memory, context engineering, and tool use - for both internal automation and product-facing autonomous capabilities operating over long time horizons.
Build and operate the AI platform layer - LLM gateways, prompt management, structured output handling, tool-calling infrastructure, and cost/latency optimization - deployed on Kubernetes, consumed by every team for their agentic work.
Own the agent framework layer - orchestration primitives, execution environments, state management, and sandboxed tool execution - giving every team the building blocks to create and operate their own agents.
Build evaluation infrastructure that gives teams confidence in agent behavior - automated LLM and agent evals for quality, correctness, safety, latency, cost, and regressions, including human-in-the-loop oversight for mission-critical workflows.
Productionize and harden backend services (APIs, gRPC, async workers) that integrate LLMs - with proper error handling, retries, circuit breakers, and high-availability patterns.
Own RAG pipelines and retrieval systems - indexing, chunking, embedding, vector database management, filtering, and relevance tuning for production retrieval.
Optimize performance and cost across the AI stack - model routing, caching, batching, and inference cost management.
Ship shared tooling - libraries, SDKs, agent templates, and documentation - while working closely with ML Platform, Data Platform, DevOps, and other teams across the Applied AI Engineering group. Own architecture, documentation, and operations end-to-end.

we are looking for a Staff AI Engineer, Innovation.
As a Staff AI Engineer in global CTO group, you will play a central role in building the next generation of AI-powered security capabilities across product portfolio. This role is focused on rapid prototyping, experimentation, and innovation, turning emerging ideas into working product features that can scale across multiple products and technology stacks.
You will design and build AI-driven systems end-to-end, from agent-based workflows and model integrations to backend services, data pipelines, and product-facing capabilities. You will work closely with product, engineering, and research teams across the company to explore new use cases, validate ideas quickly, and bring impactful AI features into production.
This role is ideal for an experienced AI engineer who enjoys moving fast, working across boundaries, and building real production systems, not just experiments. Your work will directly influence how AI is embedded across platforms and how customers experience secure AI at enterprise scale.

We are seeking a Senior Backend Engineer with deep backend engineering expertise and proficiency in one or more major programming languages (e.g., Python, Java, Go, Rust, or Kotlin), along with a strong understanding of AI models and agents. As a core member of our AI Engineering team, you will collaborate with data scientists, ML engineers, and product managers to build scalable, production-ready infrastructure and APIs that power intelligent systems.

What you'll be doing:
As a Senior Backend Engineer in the AI Engineering team, you will:
Build and maintain reliable, scalable backend services to support AI agent execution and orchestration.
Develop AI agent systems for complex operational workflows using LangChain, LangGraph, LiteLLM, and Langfuse.
Orchestrate a hybrid model stack that includes OpenAI and Google Gemini alongside self-hosted and fine-tuned LLMs like Gemma and Llama.
Build and maintain integrations with clinical systems (FHIR, EMR).
Drive observability and reliability using OpenTelemetry, Datadog, and Langfuse.
Design APIs (GraphQL, REST), background workers, and event-driven systems that interface with AI inference engines and agent runtimes.
Collaborate with Data Science, ML, and engineering teams to deploy AI features and improve the performance, scalability, and reliability of backend systems.
Participate in code reviews, knowledge sharing, and mentoring to elevate the teams technical capabilities.

We are seeking a Senior AI Engineer to join a talented and fast-moving AI Engineering team. We're the central hub for AI across, driving innovation and putting AI to work for every team and product in the company.
AI already plays a foundational role in how we operate. It lets us ship features quickly and at scale, equips non-technical team members with tools that boost their productivity, and underpins much of the innovation happening across the company today.
If this kind of environment excites you - and if you believe great engineering means crafting the most effective and elegant solution within real-world constraints - we'd love to hear from you.
What You'll Be Doing:
Design, build, and maintain reusable AI capabilities - spanning models, tools, APIs, and platforms that support both internal operations and customer-facing products.
Develop and maintain our internal MCP server, giving AI agents easy and secure access to our extensive data stores.
Create and implement rigorous evaluation frameworks and AI guardrails to protect our value and ensure model reliability.
Cultivate deep expertise and establish sustainable AI engineering practices across the organization.
Champion AI readiness and track adoption company-wide to build lasting impact.
Build and optimize RAG (Retrieval-Augmented Generation) systems.
Own projects end to end - from gathering requirements from non-technical stakeholders through development, deployment, and ongoing operation.
Serve as a consultant and advocate for AI engineering, guiding other teams in leveraging the platforms and tools you create.
Collaborate with teams throughout to accelerate AI adoption and productization.

We are looking for a talented and motivated Software Engineer with hands-on experience building and operating multi-agent AI systems in production to join our team.
The team develops automation tools, orchestration capabilities, and intelligent platforms that simplify the deployment, management, troubleshooting, and optimization of large-scale network and AI infrastructure environments.
You will work on the design and development of AI-powered systems that bridge networking, automation, observability, and distributed infrastructure - running on Kubernetes at scale. Our stack includes LangGraph, Langfuse, RAG pipelines, MCP, and agent-to-agent (A2A) communication patterns.
This role combines strong software engineering with practical AI application development, with a sharp focus on production hardening, tracing, evaluation, and safety of agentic systems - not model training or research prototypes.

Were looking for a hands-on AI Engineer
to build and own the agentic workflows at the heart of our security intelligence engine. This is a
backend-focused engineering role
: youll design, build, and maintain the autonomous systems that execute security workflows end-to-end - taking capabilities from research prototype to scalable, production-grade infrastructure.
Youll be working at the edge of applied AI, turning LLMs and agentic frameworks into reliable, observable systems that operate in real customer environments.
What Youll Build:
Agentic Workflows (Core Focus): Design and maintain the orchestration backbone for multi-step, autonomous agents that investigate, reason about, and act on complex security operations.
Internal AI Infrastructure: Contribute to a shared platform for models, data pipelines, training, evaluation, and observability that the whole AI team builds on.
Responsibilities:
Build and maintain the agentic workflow engine - orchestration, tool use, state management, retries, and evaluation - that powers our AI-driven security features.
Develop the backend services and APIs that deploy AI capabilities safely and at scale.
Collaborate with AI Researchers to translate findings into production-grade autonomous workflows.
Own reliability, observability, and performance of the agentic systems in production.

We're looking for a hands-on Senior AI Engineer to provide technical leadership within our Generative AI team.
This role is designed for engineers who enjoy combining deep hands-on development with technical leadership. You'll drive technical decisions, shape solution architecture, mentor engineers, and help define engineering best practices while remaining actively involved in designing and building production-grade AI solutions.
Working closely with customers and multidisciplinary teams, you'll help transform complex business challenges into scalable AI systems that deliver measurable business value.
What You'll Do:
Lead the technical design and delivery of end-to-end GenAI solutions, from architecture through production deployment.
Design, build and maintain production-grade AI applications and backend services using Python.
Develop LLM-powered solutions, including retrieval-based architectures, AI agents and orchestration workflows.
Drive architecture decisions for prompt engineering, retrieval pipelines and model evaluation.
Translate business requirements into scalable AI architectures and technical solutions.
Provide technical leadership through design reviews, code reviews and engineering mentorship.
Contribute to engineering standards, best practices and technical excellence across projects.
Evaluate emerging AI models, frameworks and technologies, incorporating them into production solutions where appropriate.

we are looking for a Senior II Software Engineer to join the CX Platform team, the foundational engineering team powering entire Customer Experience group. This is a high-impact, hands-on role at the intersection of backend engineering, AI infrastructure, and customer-facing product.

You'll work across the full platform stack (backend services, data pipelines, security, cost, and scale) with a meaningful and growing focus on AI infrastructure. We own the agentic platform for the entire Product Offering group: from building the LLM infrastructure and agentic workflows to ensuring they're reliable, observable, and safe in production.
What you'll be doing:

Own AI infrastructure for the Product Offering group. Design, build, and evolve the shared AI platform (agentic workflows, LLM integrations, observability, and guardrails) that CX product teams build on.
Ship agentic features end to end. Lead development of AI-driven capabilities using LangChain, LangFuse, and AWS Bedrock, from architecture through production deployment and monitoring.
Drive platform architecture. Set the technical direction for the CX backend (services, data pipelines, API patterns) with an eye for scalability, reliability, and developer experience.
Own core data foundations. Design resilient data-access patterns across Snowflake, Elasticsearch, Kafka, Redis, and MySQL; keep pipelines fast, fresh, and reliable.
Mentor and elevate. Help engineers across the CX group grow in backend craft, AI engineering, and system design thinking.
Collaborate cross-functionally. Work with product, design, and customer-facing teams to turn ambiguous problems into well-scoped, high-quality solutions.